I had the pleasure of speaking with Steve on Wednesday, December 18, 2024. Steve was so personable and was able to put my mind at ease with the decision I was about to make. He answered every questio... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Great customer service and coverage in my area! I couldn't find any other insurance plan that covered my sewer/water line specifically. The sales person explained everything clearly, including the ris... Mehr ansehen
Unternehmen hat geantwortet
I recently left avery bad review about a mix up with my account. Well, I am glad to say, Guardian responded big time. My account has been verified and updated and they even gave me a month credit! I... Mehr ansehen
Unternehmen hat geantwortet
Lack of communication. For example:I have to ask for the policy in writing nor I was informed if it's in the website. It wasn't clear whether my monthly fees will be automatically deducted every month... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Insurance shopping is a hassle. We reshop your policy automatically so you never overpay again. At Guardian Service, we're reinventing insurance shopping. Rooted in service, powered by technology, and driven by real people — we make insurance simple, personal, and built to protect you for life.
Kontaktinformationen
1122 Oberlin Rd., 27605, Raleigh, Vereinigte Staaten
- (844) 448-2734
- info@guardianservice.com
- guardianservice.com
4,2
Gut
149 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 60 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I was told that updation of the system…
I was told that updation of the system will be only 5.00 Dollars more expensive per month, but I am paying 20 dolllars+ taxes., this is a huge let down
23. Juli 2025
Antwort von Guardian Service
Hi Swapan! I'm reaching out directly via email to understand more about the issue you're experiencing.
Best,
Kara Credle
Communications Manager
I just purchased the coverage so I…
I just purchased the coverage so I don’t have any idea, yet.
19. Juli 2025
Antwort von Guardian Service
Hi Debbie, thank you for leaving a review. Please let us know if we can serve you further.
Best,
Kara Credle
Communications Manager
Antwort von Guardian Service
Hi Eda, thank you so much for leaving a review! We'll be here in case you need further support or information.
Best,
Kara Credle
Communications Manager
I have not have any incident
16. Juli 2025
Antwort von Guardian Service
Hi Esther! Thank you for leaving us a review. We'll be here if you need any assistance in the future.
Best,
Kara Credle
Communications Manager
Missing info
I'm dissappointed with this company for not furnishing acct info or telephone numbers. I don't know how to get in touch with anyone if I have a problem
17. Juli 2025
Antwort von Guardian Service
Hi James! You should have received an email with all of your account information after your purchase. I'll follow up with you directly via email to make sure that's the case. As far as a phone number, please feel free to call us at (844) 847-6190 any time.
Best,
Kara Credle
Communications Manager
Up front advertising
1. Juli 2025
Antwort von Guardian Service
Hi Richard, thank you so much for your review! If you need anything, please reach out.
Best,
Kara Credle
Communications Manager
It was easy to sign up and prices were…
It was easy to sign up and prices were very affordable
10. Juli 2025
Antwort von Guardian Service
Marla, we're so glad you it was easy for you to sign up!
Best,
Kara Credle, Communications Manager
Antwort von Guardian Service
Thanks for the review Bernard!
Best,
Kara
Antwort von Guardian Service
Thank you for the review Brian! Please let us know if anything comes up we can assist with.
Best,
Kara
I haven’t experienced anything yet so…
I haven’t experienced anything yet so can’t comment
24. Juni 2025
Antwort von Guardian Service
Hi there — thanks for taking the time to leave a note even before you’ve had a full experience with us. We know first impressions matter, and we’re committed to making sure every interaction from here on earns a five-star update from you.
Best,
Kara Credle
Communications Manager
You cancelled my insurance with no…
You cancelled my insurance with no explanation and I can’t get a hold of you for my refund.
They called me to let me know that they cancelled a duplicate account that accidentally got created and that my account is still open and in good standing.
10. Juni 2025
Antwort von Guardian Service
Hi Diane! Glad Briggs was able to clarify for you. Let us know if we can help with anything else.
Kara Credle, Communications Manager
I found it easy to apply and the…
I found it easy to apply and the coverage is exactly what I wanted. Would recommend this home buyers when they buy an older home.
12. Juni 2025
Antwort von Guardian Service
Hi Mary, thank you so much for sharing your experience! We’re thrilled the application process was smooth and that the coverage fits your needs—especially for an older home, where the right protections really matter.
Best,
Kara Credle, Communications Manager
Timely response
11. Juni 2025
Antwort von Guardian Service
Thank you for calling out our response time! We work hard to answer questions quickly, so it’s great to hear that speed came through for you.
Best,
Kara Credle
Communications Manager
You didn't really do anything......I…
You didn't really do anything......I think I got something in the mail from you which I ignored and then you emailed me which I took you up on....but honestly, I didn't shop around so I might switch from you to someone else, but maybe not right away....
12. Juni 2025
Antwort von Guardian Service
Hi Niki! I'm glad you were able to connect with someone for one of our warranty plans. I'm sending you a follow-up email in case you have any additional questions regarding your plan. - Kara Credle, Communications Manager
Explained the service professional.
Explained the service professional.
Do I get a policy?
4. Juni 2025
Antwort von Guardian Service
Hi Patt, thank you for the review! Please reach out to the Guardian Service team if you have any additional questions.
Best,
Kara Credle
Communications Manager
I have a piece of mind if I ever have a…
I have a piece of mind if I ever have a water leak in the yard
29. Mai 2025
Antwort von Guardian Service
We agree, knowing you’re covered means one less thing to worry about. Thanks for sharing your confidence in us!
Best,
Kara Credle, Communications Manager
Peace of mind
Thanks! Here’s a revised version tailored to Guardian Service’s water and sewage line insurance protection:
⸻
5-Star Review for Guardian Service
I couldn’t be more satisfied with the coverage and peace of mind that Guardian Service provides. Their water and sewage line insurance protection is exactly what homeowners need—affordable, comprehensive, and backed by excellent customer support.
From the moment I signed up, the process was straightforward and stress-free. It is a huge relief knowing I am protected from unexpected and costly repairs.
I highly recommend Guardian Service to anyone looking to protect their home from unforeseen plumbing issues. Their professionalism and reliability truly set them apart.
30. Mai 2025
Antwort von Guardian Service
Hi Harold, thank you so much for the review! We're so glad you had a great experience.
Best,
kara credle
Communications Manager
Antwort von Guardian Service
Thanks for taking the time to share your experience! We’re glad the sign-up process felt smooth and that the pricing fits comfortably within your budget.
Best,
Kara Credle
Communications Manager
I received an informative email
I received an informative email about the risk my house might be in. My sister experienced broken pipes on our 1953 family home so I knew it could happen. One click and we were covered.
2. Juni 2025
Antwort von Guardian Service
Thanks for trusting Guardian Service to protect your own 1953 home. If you need any guidance on using your coverage or have questions down the road, our team is here for you anytime.
Best,
Kara Credle
Communications Manager
Very friendly service representative…
Very friendly service representative she listened to my questions and was very helpful
29. Mai 2025
Antwort von Guardian Service
Thank you for sharing your experience! We’re thrilled to hear our representative listened closely and provided the help you needed.
Best,
Kara Credle
Communications Manager
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.