Ground News Bewertungen 

197
TrustScore 4 von 5

4,1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

I quite like the main features of the app and the media outlet breakdowns. I also like the newsletters they offer (e.g. the daily one, offbeat, etc.) However I would like to note I don't like how t... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Clean, Facts first, detailed interface, Canadian Made (ELBOWS UP🇨🇦!!), sorts bias like a Super Frighter Through the sea of lies and extremes. This is the only place where a Moderate or a Cen... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Thought it was a decent enough service, around 4 stars if you specifically want US news aggregator. Although because I'm from a country in Europe, I do notice it had a lot more errors in more European... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Absolutely outstanding! The idea, the execution, the company, and their customer support is equally marvellous. Such a necessary and wonderful app in our climate of political deception and disinformat... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Pressedienst

Vom Unternehmen geschrieben

Searching for an alternative to Google News or Apple News? Look no further: Ground News offers you daily news coverage that you can rely on. Our trusted news experience has earned us over 10,000 5-star reviews in the App Store and Play Store – and now, more on Trustpilot. For anyone fighting against the rise of misinformation, sensationalism, and biased news, the Ground News app, website, and newsletters will help you easily compare how a story is being covered by thousands of sources from across the political spectrum – and from around the world. Now's your chance to break free from echo chambers and get closer to the truth behind the spin. We're not better news, we're a better way to read it.


Kontaktinformationen

4,1

Gut

TrustScore 4 von 5

197 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,1

Alle Bewertungen

(197)

77 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Exceptional customer service via chat

Exceptional customer service via chat! The service responded quickly. The person was kind, efficient, and took care of my request immediately. No hassles or delays of any kind. Just...wow!

15. Dezember 2024
Bewertung ohne vorherige Einladung
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Antwort von Ground News

Thanks for your kind words, Rolfe! We're so happy to hear that the support team was able to handle your request promptly and kindly. We're delighted to provide this kind of support to our readers and please don't hesitate to let us know if we can do anything else to improve your experience.

Bewertet mit 5 von 5 Sternen

An excellent way to get a different…

An excellent way to get a different perspective on your newsfeed and can help provide transparency on media biases from the left to the right.

10. Dezember 2024
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Antwort von Ground News

Thanks for your positive review and feedback, Tom! We're glad to hear the multiple perspectives when reading the news are helpful. Thanks for your support!

Bewertet mit 5 von 5 Sternen

Offering different perspectives is…

Offering different perspectives is critically important for development of human race

10. Dezember 2024
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Antwort von Ground News

Thanks very much for your positive review, Johnng! We really appreciate your support and we're glad to hear you're finding the multiple perspectives useful when reading the news. We look forward to continuing to improve the service for you!

Bewertet mit 2 von 5 Sternen

Just mainstream sources and unsubscribing is a hoop jumping exercise

It's OK, but it's just mainstream sources which all really agree with each other. There is no independent media or information from other competent sources to balance out the big global players.

I went to unsubscribe, jumped through the hoops, was offered a deal which I chose not to take and got 'Error', contact customer services.

I guarantee that if I chose to stay, there would have been no 'Error'.

Contacted Customer Services... Not impressed.

10. Dezember 2024
Bewertung ohne vorherige Einladung
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Antwort von Ground News

Hi James, we're sorry to hear about your experience. If you have any suggestions for sources you'd like to see on Ground News, please share your suggestions with feedback@ground.news and we'd be happy to add the independent media you're looking for to broaden the overall coverage. We're also sorry about the bug you experienced in your account page. The team is working on this error when trying to cancel and we hope to have this fixed shortly so that subscribers can easily cancel their subscriptions, as we don't want anyone to have a subscription they don't want. I hope this helps!

Bewertet mit 5 von 5 Sternen

An essentially priceless asset . . .

I started with Ground News a month ago, and it has quickly turned into the basis of my twice-daily news scan. Finding a source like this that can help you understand the biases you might not have otherwise detected is of high value for anyone, but as an American living overseas, it has proven critical to my ability to keep a finger, from a distorting distance, on the pulse of unfolding life and events in my home country. Really excellent summaries are provided on all the headlines, and the links to original articles combined with the information offered by Ground News about those sources is essentially priceless. Highly recommended to any expat - and any American eager to be sure to hear reliably and critically from all sides on the debates driving events in our society.

10. Dezember 2024
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Antwort von Ground News

Thank you very much for your positive review, Jim! We're so pleased to hear that Ground News is helping you stay informed while you're living overseas. We appreciate your support and we look forward to continuing to make the app even better!

Bewertet mit 5 von 5 Sternen

simply a great concept, implemented in a good way

It simply is made very well. Especially with the Vantage Plan (I’m subscribed to), there are a lot of functions beyond the Bias, which itself is already a lot (and very interesting). For example, the Ownership section is interesting, and I read the email I subscribed to, with the summary of the news every day. I recommend trying out the app/site yourself. You will already be convinced with the free version, but the upgrades are worth it too and really don’t cost that much if you consider that people pay more than 10$ a month just for watching series. (And to Kurzgesagt fans: Look out for the sponsor! ;) )
I really appreciate the whole idea, which seems new, original, and necessary to me!

10. Dezember 2024
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Antwort von Ground News

Hi Zahir, thanks very much for your delightful review and feedback. We're happy to hear you're finding the subscription price worth the features. If you think of anything we could do to improve, please don't hesitate to let us know at feedback@ground.news . Thanks for your support!

Bewertet mit 5 von 5 Sternen

Broaden Your Scope Without Getting into…

Broaden Your Scope Without Getting into the Weeds

Up front: I believe that you get what you pay for. If you want reliable information, it is unlikely to be free, and this is especially true of news sources.

Ground News is not just a good news source but also stands out is in its ability to deliver multiple viewpoints on the same subject without having to "get your hands dirty". By this I mean that you can see a spectrum of viewpoints and quickly pick the more reliable and unsensational articles with different views, easily avoiding "Infowars" or "Occupy Democrats".

It is also good to see the blind spots on both sides to see not only where news outlets are leading people, but where they are pretending that some subjects don't even exist.

If you want to be informed, it isn't comfortable, it isn't free and it isn't simple. My motto for Ground News would be "Not for Blowhards".

9. Dezember 2024
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Antwort von Ground News

Thank you very much for your testimonial, Neil! We appreciate your candor and we're pleased to hear you're finding the service useful in today's media environment. We look forward to continuing to improve the service!

Bewertet mit 4 von 5 Sternen

A look beyond

Grund News is great tool look beyond one’s algorithm bubble and curate the sources for one’s areas of interest.

9. Dezember 2024
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Antwort von Ground News

Thanks for your positive review, Gonçalo! We're glad to hear you're finding the app useful in looking beyond the algorithm bubble we're often in. Thanks for your support!

Bewertet mit 5 von 5 Sternen

Try it, and see for yourself.

After several months, I can wholeheartedly recommend Ground News to any reader who is looking to find an unbiased tool for reading the news and comparing sources. There are plenty of news sources already available which make cross-referencing easy and thus giving the reader a better range to form their own opinions. It would be good to see more sources available for certain parts of the world. Although this is a time-consuming process, and it does seem like a primary concern to the team who offer great costumer service, and are more than willing to exchange e-mails over any concern regarding the platform. The subscription service is also a great bargain when compared to other platforms.

30. November 2024
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Antwort von Ground News

Thank you for your kind words, Leonardo! We're very pleased to hear you're finding the app worthwhile and recommending Ground News to others. If you have any source suggestions, please share their websites with feedback@ground.news as we'd be happy to add any additional sources to broaden the coverage. Thanks for your support!

Bewertet mit 5 von 5 Sternen

Best News Portal Yet

What I really don't like about other news feeds is that they are skewed left or right biased. I don't want to be in a echo chamber, but rather get both sides (and center) and come to my own conclusions. Ground News does just that, gives you all sides and lets you get the 'sense' of the news. News is already bad most of the time, why make it worse? Highly recommend.

5. Dezember 2024
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Antwort von Ground News

Thanks so much for your 5-star review, Rixter! We're so pleased to hear you're finding the multiple perspectives for reach story, so you can reach your own conclusions. We appreciate your support and look forward to continuing to improve the service!

Bewertet mit 1 von 5 Sternen

Dreadful company we are stuck in a…,

I wouldn’t trust them, stuck in a subscription we don’t want or use. Really bad customer service, my son tried to sort it out but was met with greed and hostility.

3. Dezember 2024
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Antwort von Ground News

Hi TG, we're sorry to hear about your experience. That is not typical of our support, and we would like to investigate the situation and provide a satisfactory solution. Would you mind reaching out to our team at feedback@ground.news? Rest assured our team will empathize with any concerns that you are facing and work alongside you to reach a resolution. What's more, there is no reason to be stuck in a subscription. Our cancellation instructions are posted plainly in our Help Center, which you can find here: https://help.ground.news/ If you subscribed via the Play Store or App Store, you will need to contact their support team directly.

Bewertet mit 5 von 5 Sternen

Ground News is a great site!

Ground News is a great site for up-to-the-minute news from virtually all news sources! It’s highly customizable and checks sources for accuracy and political “bent” so you get more than meets the eye. It also seems to eliminate individual news sources’ paywalls. And the price is amazing! I could not get 1/20th of the news I get from Ground News if I subscribed to all these sources individually.

2. Dezember 2024
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Antwort von Ground News

Hi Kimberly, thanks for sharing your 5-star review! We're happy to hear that you find the price reasonable and enjoy your subscription's features. It's support from readers like you that keeps Ground News going. If there's ever anything we can do to improve your experience, don't hesitate to email your suggestions to feedback@ground.news.

Bewertet mit 5 von 5 Sternen

This tool is very useful

Ive had my ground news subscription for a full year now and i think it is a great tool. Being able to see who owns various outlets and what their biases might be has been really helpful. its also been so interesting to compare the wording of various versions of the same story across so many platforms. I love that it also links to the original articles and i dont have to go googling to find the original sources myself. there are many things i love about this software but this is just to point out a few.

2. Dezember 2024
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Antwort von Ground News

Hi Kiima, thanks for the positive review! We're happy to hear that Ground News has become a great tool in your news diet. We appreciate you sharing the positive feedback. If there's ever anything we can do to improve the experience further, don't hesitate to let our team know at feedback@ground.news.

Bewertet mit 1 von 5 Sternen

Potentially dodgy scam company

In my opinion horrific company, trying to charge me for a subscription, will not let me cancel even though I asked within the time period of cancellation. Can not even access my account and they still take money...
I find it hard to believe that the 5 star reviews from empty accounts on here are legit..

Ironic that your reply is about the professionalism of your support team. They are very unprofessional

28. November 2024
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Antwort von Ground News

Hi there, we're sorry to hear about your experience. Any refund requests made within the refund policy window are immediately honoured. There is no reason you would not have been refunded if you requested your refund within 7 days of purchase. We are available from 8am-8pm, 7 days a week to help you access your account as well, our support email address is feedback@ground.news . We get many positive reviews due to the quality of our product and the timeliness and professionalism of our support team, so you can rest assured the same quality of service will be offered to you should you choose to contact us. If you do not reach out to us, we cannot help you.

Bewertet mit 5 von 5 Sternen

Subscription issue solved in less then 4 hours.

Notice: Due to good customer support I had to change this from a 2 star review to 5 stars.

First of all, about the service itself: Ground news works as advertised. Articles are rated from left leaning to right leaning and then grouped up so each topic has multiple articles from different points of view. Topics are also sourced globally and can be filtered by region, among other things.

Customer support is very fast and helpful. I did screw up something with my subscription cancellation and the issue got resolved within less then 4 hours on a Sunday.

16. November 2024
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Antwort von Ground News

Hi Justin, thanks very much for taking the time to update your review, we're very happy we could help with this issue! We don't want readers to have subscriptions they don't want, and we look forward to continuing to improve the service and the ease of navigation as we move forward. Thanks again for your positive feedback!

Bewertet mit 1 von 5 Sternen

Unsubscribing is Way Too Hard

I've been subscribed to ground news for a year and the surface was OK. However, when I went to unsubscribe, I found it almost impossible.

When you login to their website, they offers no way unsubscribe. So I found a video on YouTube that supposedly explained how, but the narrator spoke with an incomprehensible Indian accent.

The breakthrough came when I realized that I had subscribed to them through PayPal. But when I logged into PayPal, I couldn't find my subscription because it turned out the payment was under "Snapwise" (as if I should have to remembered that a year laetr)

In summary, I believe any auto-renewing Internet subscription should make it VERY EASY .to unsubscribe. This was not easy!

14. November 2024
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Antwort von Ground News

Hi John, we're sorry to hear about your experience. I'm happy to clarify that the cancellation method depends on the method you used to subscribe. You can see this in our help center article here: https://help.ground.news/en/articles/334977 and you can see this info in your account as well: https://ground.news/account . You can also reach out to our team at feedback@ground.news for help 7-days a week if you have any questions. We do have to put our legal name (Snapwise Inc) on PayPal, as Ground News is a product of Snapwise Inc. The Youtube video you've mentioned is not the property of our company.

Bewertet mit 3 von 5 Sternen

Great Concept, But Execution Falls Short

Great Concept, But Execution Falls Short

I really like the idea behind Ground News, but I found the execution lacking. If you're fine with just reading headlines and AI-generated summaries, this might work for you. However, if you're someone who wants to read the full articles and dive deeper into the news, it can feel a bit unsatisfying.

I also prefer to know more about the news sources beyond just being labeled as left, right, or center. I think there’s more to the story than that, and it’s important to understand the full context of the publication.

Additionally, I unsubscribed from their newsletter several times, but I still receive it, which has been frustrating. I paid for a full year of the service, and I’m six months in. I decided to cancel my subscription (without asking for a refund), and to their credit, they did reach out to ask why I canceled. I appreciate that—they seem committed to improving, but right now, this isn’t the service I’m looking for.

18. September 2024
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Antwort von Ground News

Hi Raphty, thanks for your feedback, we appreciate hearing your perspective. We'd like to learn more about your experience, can you clarify why it's unsatisfying to dive deeper into the news? We have many different sources that provide the full article so you can get the full picture. Additionally, you're right that bias ratings are only part of the picture. This is why we also offer factuality ratings and ownership ratings for the sources. If you'd like to try out those features, please let us know at feedback@ground.news Lastly, if you aren't unsubscribed from the mailing list the team would be happy to help with this. Please send us an email and we'd be happy to look into that issue further. Thanks again for sharing your experience and we look forward to continuing to improve the service!

Bewertet mit 1 von 5 Sternen

Disappointing

I bought a subscription a few months ago and I am disappointed. For some reason I was getting a lot of unwanted news from Canada and I couldn't figure out how to tune the app to serve me news from regions and topics I'm interested in. I used it less and less and eventually cancelled my subscription which is by default set to auto-renew!

19. Oktober 2024
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Antwort von Ground News

Hi Richard, we're sorry to hear about your experience and the team is happy to hear more details and offer suggestions so you can see news that is most relevant to you. It's also worth noting that you can turn of auto-renewal at any time. Have you used the "show me less" feature? Whenever you come across a story you’re not interested in, tap on the three dots on the top right corner and choose "show me less content like this." This will inform the algorithm to show you less articles about that topic. You should start seeing changes in your newsfeed immediately, and you’ll stop receiving notifications about those topics, too. You can learn more about this feature in our Help Center article: https://help.ground.news/en/articles/1499905 We're happy to offer more specific and tailored suggestions if you'd like to contact the team at feedback@ground.news .

Bewertet mit 2 von 5 Sternen

trustworthy? but you can't manage your subscription?

The site is supposed to build trust but they set you up for auto-renewal & you can't undo it. This is the same, nefarious B.S. every untrustworthy subscription-based service does to (unwittingly) lock you into their site. Horrible.

5. Oktober 2024
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Antwort von Ground News

Hi MH, I'm sorry to hear about your experience. I'm happy to clarify that the autorenewal process is explained when you subscribe, but you can turn off the autorenewal as soon as you've purchased your subscription if you want as we make it possible to turn off the autorenewal at any time. We have instructions for how to do this here: https://help.ground.news/en/articles/334977 and the support team is available 7 days a week to help with these requests as well, if you're not able to cancel the autorenewal yourself. You can reach us at feedback@ground.news . I hope this helps!

Bewertet mit 1 von 5 Sternen

They're charging now to view "articles"

They're charging now to view "articles", that they didn't even write. 5 articles free per month... who the f*** do you think you are the WSJ? Whatever brain-dead product manager thought he was clever charging people to read AI generated summaries of articles written by actual publications should be fired.

30. Juli 2024
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Antwort von Ground News

Hi Jeff, I'm sorry to hear about your experience and I'm happy to clarify that Ground News isn't charging readers to view the articles. We'd be happy to hear more about this issue so we can see if what you're experiencing is a bug. Can you email the team at feedback@ground.news with any relevant screenshots and we'd be happy to investigate your concern promptly.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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