Highlights of the Glacier Express. Amazing experience helped by great Rail Journeys great admin and organization of the tour to cram in as much as possible, without being uncomfortable. So many d... Mehr ansehen
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Das sagen Bewerter
Very easy to use the website and book. Excellent online prices. Staff very helpful in answering questions and encouraging contact if more information is needed at a later date . We have booked a holid... Mehr ansehen
This is our first time booking a fly & rail trip. We booked for a trip in June, but the booking & customer service has been excellent. And only recently have booked another trip to Florence Italy fo... Mehr ansehen
They have some really good rail based holidays both in UK and beyond. I have often thought of taking a train to North Wales as driving there is now beyond me. To get a reasonably priced holiday in a n... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Great Rail Journeys has 50 years’ experience creating escorted rail holidays that go without a hitch. Our destination specialists work year round to craft unique itineraries and use their rail expertise to connect must-see sights in every destination, while our attentive Tour Managers travel with you from start to finish, taking care of all the logistics. We also offer luxury river cruises and Independent holidays.
The leader in escorted holidays by rail
Vom Unternehmen geschrieben
- Unique Experiences
- We know when you go on holiday, you want to learn about the places you visit and connect with the local culture. Our team of destination experts have done all the hard work for you, making sure you get to experience authentic and inspiring activities. And, with our encyclopaedic knowledge of rail networks across Europe and the UK, you can rest assured your holiday will run like clockwork., leaving you with plenty of stories to tell on your return as you create memories to last a lifetime.
- Explore with Sociable Groups
- Joining like-minded travellers, you can enjoy the sociable aspects of group travel or opt for time to yourself. While exploring the sights or enjoying exclusive experiences, we’re here to make your holiday a memorable one. So, whether it’s over drinks at our hand-picked characterful hotels or during free time to explore independently, you can choose to be part of the group or spend time separately. Plus, your professional Tour Manager is on hand throughout your holiday to offer advice or tips on places to see and things to do.
Book with confidence
For complete peace of mind
Kontaktinformationen
4th and 5th Floor, HQ Building, Hudson Quarter, Toft Green, YO1 6JT, York, Vereinigtes Königreich
- 01904 734 359
- holidays@greatrail.com
- greatrail.com
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Very easy telephone booking procedure
The person doing our telephone booking was very professional, friendly, efficient and organised.
Verwendet eventuell KI als AntworthilfeMehr lesen
Very polite telephone communication
Very polite telephone communication, and very helpful service. The staff seemed genuinely interested in getting a good result for the customer.

Antwort von Great Rail Journeys
Booking our 2nd grait rail journey.…
Helen was very knowledgeable and helpful, and advised us as to the suitability of our choice of holiday, and the extras we could add to make the trip very special.
Straightforward booking process
Straightforward booking process. Brochure and website adequately described the chosen holiday.
Fabulous friendly but professional…
Fabulous friendly but professional member of staff. All our questions were answered and we felt that our needs had all been taken into consideration. Would definitely recommend.
Do your research.
Do your homework. I recently completed a tour with Great Rail journeys and unfortunately, it did not live up to expectations. While the itinerary had potential, the execution was lacking in two major areas:
• The Hotels: one being below the standard promised. For the price paid, I expected much better quality and comfort. We had paper cups in our rooms to make hot drinks which was a serious health hazard.
• Restaurant: Below standard expected. Raw chicken was served.
• Train Logistics: Prospective travelers should be aware that you are responsible for hauling your own luggage on and off trains. This became a significant issue due to the layout of the carriages; we were often booked in upper levels with very steep, narrow stairs.
• Group Pace: With a large group, the 'slowest person' rule applies. Between the heavy bags and the difficult stairs, transitions were stressful and slow. We ended up helping those who were struggling.
If you have mobility concerns or expect a certain level of hotel quality, I would recommend looking elsewhere.
Looking forward to our trips in June & September
This is our first time booking a fly & rail trip. We booked for a trip in June, but the booking & customer service has been excellent.
And only recently have booked another trip to Florence Italy for September.
We will certainly tell you about our experiences once we return.
Efficient booking
I was quite surprised but very glad to…
I was quite surprised but very glad to be able to speak to someone at your office yesterday Sunday 19thApril. (Helen)who very professionally was able to make the reservation for the Italian Lakes holiday which my wife and I had chosen to go on in October. Looking forward to the continuation of your excellent service Thank You. James Haslett.
Simple process
Straightforward booking
I always get to talk to someone quickly. Nice manner and the assistant made the booking seem easy and straightforward.
The needs of an ageing Chartered Accountant.
I financially well off and nearly 75 but still have a strong desire to travel but nobody to travel with. I particularly like rail travel but need to be escorted just in case. I love to be kept busy. You do all of that. I will work my way through your brochures in the next few years.
The service that I have received has…
The service that I have received has been superb. Everyone that I have dealt with has been very professional and knowledgeable.
I called to book a holiday for a…
I called to book a holiday for a particular date and it was all done and paid for in less than ten minutes😃
So far we have booked our holiday and…
So far we have booked our holiday and received details all very good
Lyn was Very friendly in customer…
Lyn was Very friendly in customer service helpful in every way
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