Excellent customer service! I ordered roller shades that rolled the wrong way. They were super supportive of helping understand how to reverse the roll to fix my delimma. When I place a second orde... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The measurements were precise and it works great. This is a completely custom window, it's a half crescent plus another foot or so. They ask for all the right measurements and it fit perfectly.
We’ve purchased a total of seven motorized shades from Graywind in the last two or three years and they’ve been great!! I especially like the option of charging them with a charging cable, but for som... Mehr ansehen
Unternehmen hat geantwortet
The brackets that were given don’t accommodate the solar panels sold to us. Everything else was pretty good so far
Unternehmen hat geantwortet
Unternehmensdetails
- Fensterbaubetrieb
- Jalousiengeschäft
- Gardinengeschäft
- Gardinenlieferant und -hersteller
- Geschäft für Dekoration und Inneneinrichtung
- Haushaltswarengeschäft
Vom Unternehmen geschrieben
Graywind refines window treatments where innovation meets aesthetics. Beyond decoration and function. Founded in 2016, Graywind was born from a vision to give windows more than function. By blending smart innovation with refined design, our shades shape how light flows and how homes breathe, while harmonizing with furniture and interiors to create a timeless aesthetic. Every piece carries a sensibility that turns living spaces into expressions of intimacy and beauty—because when Light Flows, Life Feels.
Kontaktinformationen
SUITE 290, 4699 OLD LRONSIDES DRIVE, 95054, SANTA CLARA, Vereinigte Staaten
- (888) 458-0772
- service@graywind.com
- graywind.com
4,6
Hervorragend
39 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The measurements were precise and it…
The measurements were precise and it works great. This is a completely custom window, it's a half crescent plus another foot or so. They ask for all the right measurements and it fit perfectly.
2. Februar 2026
Excellent customer service
Excellent customer service! I ordered roller shades that rolled the wrong way. They were super supportive of helping understand how to reverse the roll to fix my delimma. When I place a second order, they were able to pull my previous order to be certain that my new order matched the previous one.
8. Dezember 2025
Antwort von Graywind
Dear Barbie，
Thank you so much for your thoughtful review! We’re really glad we could help you resolve the rolling direction issue and get everything working just right.
It’s also great to hear that your second order matched perfectly with your previous one—that’s exactly the experience we aim to provide. Your support means a lot to us.
Any more question, please contact us freely. Thanks.
Best regards
Graywind team
Good quality blinds (HomeKit…
Good quality blinds (HomeKit compatible) and good service
19. Februar 2026
Antwort von Graywind
Dear Joe,
Thank you for your kind feedback! We’re glad to hear that you’re happy with the quality of the blinds.
It’s also great to know that our service met your expectations. We truly appreciate your support and look forward to serving you again in the future!
Best regards
Graywind team
On time and as per the spec
10. September 2025
Antwort von Graywind
Dear Priya,
Thank you for your kind feedback. Any further question, please contact us freely. Have a nice day!
Best regards
Graywind team
Looks cheap so i threw it away right…
Looks cheap so i threw it away right away i end up wasting a big money i wont buy chinese product online forever
1. April 2026
Antwort von Graywind
Dear Kwang，
Thank you for sharing your feedback. We’re very sorry to hear that the product did not meet your expectations and that you felt disappointed with the quality.
This is not the experience we want for our customers. We take product quality seriously and will review this internally to understand what may have gone wrong.
If you’re open to it, please reach out to our customer support team（service@graywind.com)—we’d appreciate the opportunity to learn more about your experience and see if we can offer a resolution.
Best regards
Graywind team
The brackets that were given don’t…
The brackets that were given don’t accommodate the solar panels sold to us. Everything else was pretty good so far
15. April 2026
Antwort von Graywind
Dear Carolina,
Thank you for your feedback, we sincerely apologize for the inconvenience, our support team will contact you by email to assist you with a suitable solution.
Best regards
Graywind team
The Blinds are Excellent Quality
The order was easy to enter and complete. I had a few questions that were answered quickly. Everything arrived and worked great. The shades are excellent quality.
15. April 2026
Antwort von Graywind
Dear Lou,
Thank you for your kind feedback! We’re glad to hear that the ordering process was smooth and that your questions were answered promptly.
It’s great to know everything arrived in good condition and worked perfectly. We’re especially pleased that you’re happy with the quality of the shades.
We truly appreciate your support and look forward to serving you again!
Best regards
Graywind team
Antwort von Graywind
Dear Michael，
Thank you so much for your recommendation and kind feedback! We’re thrilled to hear that the product exceeded your expectations.
Your satisfaction means a lot to us, and we truly appreciate your support. We look forward to serving you again in the future!
Best regards
Graywind team
Excellent Product and Customer Service
Excellent customer service and quality product. Specifically, Iris, Customer Service, was most understanding and accommodating.
10. Februar 2026
Antwort von Graywind
Dear John,
Thank you very much for your kind review and support! We’re delighted to hear that you are satisfied with the product quality and our customer service. We’re especially happy to know that Iris was able to assist you in a helpful and accommodating way.
We will be sure to pass your compliments to Iris and the team. Your feedback means a lot to us, and we look forward to serving you again in the future!
Best regards
Graywind team
Quality Product. Great Customer Service/Support
I've ordered about 5 blinds from Graywind thusfar and every order has been perfect. I love the quality of their blinds and their customer service has been responsive and helpful.
7. April 2026
Antwort von Graywind
Dear Michelle，
Thank you so much for your continued trust and support! We’re truly delighted to hear that every one of your orders has been perfect and that you love the quality of your blinds.
It also means a lot to know our customer service team has been responsive and helpful throughout your experience. We’ll keep working hard to maintain this level of quality and service for you.
We look forward to serving you again on your next order!
Best regards
Graywind team
Had issues with 2 solar panels and…
Had issues with 2 solar panels and customer service was prompt and replaced the solar panels quickly and even followed up if they were working. Great company would shop there again.
13. April 2026
Antwort von Graywind
Dear Michelle,
Thank you so much for your kind feedback. We are glad to hear that you are satisfied with us. Please contact us freely if you need any more assistance in future.
Best regards
Graywind team
Graywind first order shipped out and…
Graywind first order shipped out and arrived promptly but the panel fabric could be seen through so I sent an email to see what could be done. They replied back with some fabric and colors I like. Up picked a dark gray color , they sent. An email with a very reasonable fee to order the new panels and received the order in 4days. The panel kit is easy to install, everything is well packed and when installed looks amazing and so easy to open and close!
My new home came with vinyl blinds , I will replace with the panel blinds and these panel binds can be installed over the existing blinds which gives me more options for Arizona sun and heat. This order is for a sliding glass door and I didn’t like typical vertical blinds because you have to pull a cord to open and close and a stick to turn to angle them. The panels are opened and closed with ease. Also have a remote controlled option but really don’t need it. I really like the look of the panels, they look modern and clean!
4. April 2026
Antwort von Graywind
Dear Michael，
Thank you so much for your thoughtful and detailed review! We’re really glad to hear that you’re happy with both the product and our service.
We appreciate your patience regarding the initial fabric issue, and we’re pleased we could quickly provide alternative options that better suited your preference. It’s great to know the new panels arrived promptly and met your expectations.
We’re especially happy to hear that you found the panel kit easy to install and that it works well for your sliding glass door. Your feedback about the modern look and ease of use compared to traditional vertical blinds means a lot to us.
Thank you again for choosing Graywind. We look forward to helping you with the rest of your window treatments in your new home!
Best regards
Graywind team
I bought the battery operated blinds…
I bought the battery operated blinds for my arched window, high above my reach. My blinds are GREAT! Pretty easy for my handyman to install and they work great. And the company answered all my questions right away!
10. April 2026
Antwort von Graywind
Dear Betty，
Thank you for your nice feedback. Have a nice day!
Best regards
Graywind team
Always great customer service
Always great customer service, very responsive! Thank you!
10. April 2026
Antwort von Graywind
Dear Sue，
Thank you for your kind feedback. Real happy to hear that. Please contact us freely if you need any more assistance in future.
Best regards
Graywind team
Fabulous experience
Fabulous experience, the folks we worked with were highly responsive and helpful, the zebra and panel blinds we ordered were a perfect fit.
31. Januar 2026
Antwort von Graywind
Dear KP,
Thank you so much for your kind feedback. Real happy to hear that. Please contact us freely if you need any more assistance in future.
Best regards
Graywind team
The instructions were easy to follow…
The instructions were easy to follow and the blinds are exactly what I was looking for, I love my new blinds!!
4. März 2026
Antwort von Graywind
Dear Ali,
Thank you for your feedback, we are glad to gear that you love it.
Have a nice day!
Best regards
Graywind team
Great product
Efficient communication, high quality product. Highly recommended & beautiful 😊
2. Februar 2026
Antwort von Graywind
Dear Lisa,
Thank you so much for your kind feedback!
We're thrilled to hear that you're happy with your Graywind shades and our service.
If you ever need assistance, feel free to reach out anytime.
Best regards
Graywind Team
Great customer service
Great customer service, they doubled checked with me on my measurements when there was a question. The sliding shades are high quality with a contemporary look. We love them! Shades arrived within promised time, and we got several updates.
12. Februar 2026
Antwort von Graywind
Dear Eric,
Thank you so much for your kind feedback!
We're thrilled to hear that you're happy with your Graywind shades and our service.
If you ever need assistance, feel free to reach out anytime.
Best regards
Graywind Team
Quality products backed up great customer service
Good quality products, easy set-up and awesome customer service. The roller and shangri-la blinds I ordered came in perfect and set-up was a breeze. Customer service was very responsive with any questions or help I needed.
23. Februar 2026
Antwort von Graywind
Dear Tanu,
Thank you so much for your kind feedback!
We're thrilled to hear that you're happy with your Graywind shades and our service.
If you ever need assistance, feel free to reach out anytime.
Best regards
Graywind Team
Very responsive to questions and good…
Very responsive to questions and good quality control. They caught a number of problems that I had created and fixed them before we went forward with a product. The product worked great and still works great in the house. Very happy at the reasonable cost and great product.
2. Februar 2026
Antwort von Graywind
Dear Julie,
Thank you so much for your kind feedback!
We're thrilled to hear that you're happy with your Graywind shades and our service.
If you ever need assistance, feel free to reach out anytime.
Best regards
Graywind Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.