Gotaxrefunds Bewertungen 

260
TrustScore 4.5 von 5

4,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Definitely a happy client , want to personally the representatives who held my hand from day 1 . Each question or doubt was answered professionally. I’m currently enjoying my tax refund

Bewertet mit 5 von 5 Sternen

This company stepped in on my behalf in processing my tax refund for work expenses and travel, the process is long and I wouldn't have managed it on my own in the short period they did. It was quick a... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Go tax refunds where amazing with my tax rebate. Never done it before so they went though every step and helped me all the way through. Great communication within the team and couldn't be happier with... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Wouldnt mind referring my friends to this company. Sharon was very helpful, always available to answer all my questions. Everything was explained well and all was clear. The whole process went smooth,... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Steuerberater

Vom Unternehmen geschrieben

Go Tax Refunds is a UK-based tax refund service that helps workers check whether they may have overpaid tax and, where applicable, claim money back from HMRC. Go Tax Refunds supports customers by reviewing their information, identifying potential entitlements, and managing the tax refund process clearly and straightforwardly. The service is designed to be simple and accessible. Customers complete an online check, and the Go Tax Refunds team handles the claim on their behalf while keeping them informed throughout. Customer feedback helps the company continually improve how it supports people through their tax refund journey.


Kontaktinformationen

4,7

Hervorragend

TrustScore 4.5 von 5

260 Bewertungen

5 Sterne
4 Sterne
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2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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4,7

Alle Bewertungen

(260)

155 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Excellent service

Sarah is always prompt, efficient, responsive and friendly. I would recommend her and will use her services again.

4. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Gotaxrefunds

Thank you for the 5* review!

Bewertet mit 5 von 5 Sternen

Sarah was brilliant and thorough

Sarah was brilliant and thorough. She was an amazing guidance and thanks to her a large burden has been lifted off my shoulders. Thank you.

13. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Gotaxrefunds

Thank you for the 5* review!

Bewertet mit 5 von 5 Sternen

Sarah is the best

Sarah was always fast and reliable,
for only £100 she got everything sorted and sent through so it was as quick and seamless as possible.

It has been a brilliant experience working with Sarah and her expertise.
Receiving my Rebate was always a breeze and she was always extremely helpful and friendly.

For an autistic young man, she has been a blessing in disguise.
I didn’t understand any of it, but I really didn’t need to because she would explain everything and was there any time you needed her.

Thank you, Sarah Dowrick
You have been everything I could have asked for in this situation.

18. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Gotaxrefunds

Thank you for the 5* review!

Bewertet mit 5 von 5 Sternen

Amazing experience

My experience with you has been amazing. The entire team has been so helpful and I really appreciate it
Always giving me an updates on everything
I really recommend Go Tax Refunds

23. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Gotaxrefunds

Thank you for the 5* Review

Bewertet mit 5 von 5 Sternen

Sarah

I have used this company now for 4 years. Very helpful very polite. I never have to wait too long for my rebate and Sarah is always there to help and advise
Great service will continue to use them.

18. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Gotaxrefunds

Thank you for the 5* Review

Bewertet mit 5 von 5 Sternen

Our experience with Sarah is easy she…

Our experience with Sarah is easy she is very helpful in every way that’s why year after year we turn to her for her excellent service 🌟 🌟🌟🌟🌟

18. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Gotaxrefunds

Thank you for the 5* Review

Bewertet mit 5 von 5 Sternen

5 stars

Fast, reliable service. Professional ,friendly attitude of accountants. Everything explained simply and toroughly

25. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Gotaxrefunds

Thank you for the 5* Review

Bewertet mit 5 von 5 Sternen

A brilliant company

I didn't know too much about doing my tax refund and things of that nature, Sarah (my accountant), made the process easy, answered any questions I had and helped me gain a better understanding on my tax affairs.

Great cost for the service and nothing bit a great experience.

Would recommend.

18. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Gotaxrefunds

Thank you for the 5* Review

Bewertet mit 5 von 5 Sternen

I used global for last two years and…

I used global for last two years and Sarah do Erick has been really helpful and fast with getting back in touch defo use again next year

5. April 2025
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Antwort von Gotaxrefunds

Thank you for the 5* Review

Bewertet mit 5 von 5 Sternen

They have been honest and very prompt…

They have been honest and very prompt in the whole process. I liked the convenience and professionalism. Keep it up

17. Juli 2025
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Antwort von Gotaxrefunds

Thank you for the 5* Review

Bewertet mit 5 von 5 Sternen

Go tax refund

Go tax refund, this is a thank you from me to you, especially to Laura and Sarah, it was a beautiful start and wonderful finishing, I got my refunds. Thank you.

8. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Gotaxrefunds

Thank you for the 5* Review

Bewertet mit 1 von 5 Sternen

DO NOT USE - CLAIM MONEY YOU ARENT ENTITLED TO!!!! LEFT IN DEBT

I applied to Go Tax Refunds as I am a full time carer out in the field and they promised they could claim back some tax for me that I was entitled to.
After being paid out and Go Tax refunds took their ‘cut’ I was then contacted by HMRC to say that this company had claimed for taxes that I was NOT entitled to and have claimed too much for myself. HMRC are now saying I owe them £1800+ for claiming taxes that I wasn’t entitled to. Ofcourse this company will claim the MAXIMUM amount they can so they get a good ‘cut’ then aren’t there to help when everything falls through. As long as they got their payment they don’t want to know. I’m now left in £1800+ worth of debt with HMRC that adds interest on top also!!!
DO NOT USE GO TAX REFUNDS

1. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Gotaxrefunds

Hi Shannon,

Thank you for your feedback. However, we would like to clarify that the review you have provided contains some inaccuracies.

HMRC have not stated that you were not entitled to claim the expenses. Rather, your claim was selected for a routine review, which HMRC conduct on a sample of claims. As part of this review process, they requested supporting documentation, including evidence of your expenses and a copy of your employment contract.

We worked closely with you throughout this process and submitted all available expense evidence to HMRC on your behalf. However, at the time of the review, you were unable to provide your employment contract. As we explained, HMRC require confirmation that your employer does not reimburse you for these expenses. Without the contract, HMRC decided not to uphold your refund. We proceeded with the review documentation based on your instruction to submit without the contract.

Since then, you have obtained your employment contract, and we are now actively supporting you with an appeal of HMRC’s decision. We remain committed to helping you achieve the best possible outcome.

Additionally, we have assured you that if HMRC request repayment of the refund, we will return our fee for the affected portion of the claim. We do not retain our fee if a claim is ultimately unsuccessful.

We hope this clarifies the situation and reassures you of our continued support.

Thank you
Go Tax Refunds

Bewertet mit 2 von 5 Sternen

Disappointing results

They took forever to finish my refund and nothing was clear to me about their charges or how much refund they secured for me. There was no proof of communication from hmrc on verbal ' hmrc is asking for receipts'. Initially was told that I was going to get around £650 but only received £51 with no explanation on how we got there. Totally feeling the loss. Also people I referred were paid way before me but I got nothing

29. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Gotaxrefunds

Hi Pinkie,

We are sorry that you feel this way.

The timeframe on the claim depends on a couple of things, how quickly we get information from the client and what type of expenses are being done for them.

I can see the route of expenses for yourself, was postcodes whereas others may provide mileage expenses in a different way and unfortunately as we have to type each individual postcode into a mileage log the postcode claims do take longer than others.

Regarding the amount and no communication, I can see that we have sent many emails and messages surrounding the claim, the expenses, the evidence required for the claim and the breakdown of the refund amount. Due to not being able to gain any evidence of meal purchases, we were only able to claim for the travel costs for you which is why the estimation and the actual claim were different.

We want all customers to be happy with the service they received, and we are sorry you were not. If you would like to discuss the claim further please contact our team direct, who will be happy to help.

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