I had to purchase customised merchandise for an event with a short turn-around. John was incredibly helpful and prompt in finding items that could be produced and delivered in a short time frame. Very... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Responsive to queries. A little vague on sign off to get job underway, may have been on my side but clarity wasn't there. Overall, efficient and got the job done quickly and within timeframes highlig... Mehr ansehen
Unternehmen hat geantwortet
Really great with communication and quick to turn around a few last minute jobs we threw their way. We also recently refreshed all our company event banners which Good Things were able to source suita... Mehr ansehen
John and the team at Good Things were fantastic! It was a tight turn around brief working with an overseas team and they delivered beyond our expectations and the event was a huge success.
Unternehmen hat geantwortet
Unternehmensdetails
Über Good Things
Vom Unternehmen geschrieben
Australia's favourite brandable products
At Good Things, we create promotional products that clients and teams want to keep. We're passionate about exceptional customer service, high-quality goods and sustainable product design.
Check out some of our most recent work in our portfolio. Collaborations with big brands like Vegemite, Coopers Brewery and more!
VIEW OUR PORTFOLIO CONTACT USGood Things are going global!
With offices in Melbourne, Sydney, Gold Coast and Seattle too. Organise an appointment to meet the team and see some awesome promotional products in person.
VISIT OUR US SITEKontaktinformationen
Level 3, 2 Darling Street, 3141, South Yarra, Australien
- 1800 684 047
- hello@goodthings.com.au
- goodthings.com.au
4,8
Hervorragend
526 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The response from the team was…
The response from the team was outstanding. Everything was handled quickly and with care.
The star rating only dropped because the placement of the artwork was not as we expected according to your template.
16. Juli 2025
Antwort von Good Things
Thanks so much for taking the time to share this with us! We’re really glad to hear that the team’s response and care stood out to you, that’s the kind of service we always want to deliver. We also really appreciate your honesty about the artwork placement; feedback like this helps us learn and improve so we can make things even better next time.
I would be happy to look into your order and the artwork placement if you could email chiron@goodthings.com.au
Cheers from all of us at Good Things 🙌
Fantastic Customer Service
Sarah is fantastic. Prompt and soooo incredibly kind and helpful - our team reached out again for a reason!
11. Juli 2025
Antwort von Good Things
This absolutely made our day, thank you! We couldn’t agree more, Sarah really is a gem, and we’re so happy you felt supported and looked after. It means a lot that your team chose to come back to us, and we’ll keep doing our best to make every experience just as smooth and kind.
Cheers from all of us at Good Things 🙌
Purchased 6 different items from Good…
Purchased 6 different items from Good Things and had all it delivered on time and was of the quality expected. We were very happy with the products and would order from them again.
11. Juli 2025
Antwort von Good Things
Thanks a bunch for this lovely feedback! We’re so glad everything arrived on time and that the quality met your expectations, that’s exactly what we aim for. It’s awesome to hear you were happy with all six items, and we’d be thrilled to help you out again whenever you’re ready for your next order.
Cheers from all of us at Good Things 🙌
Responsive and clear communication. Product as expected.
Turnaround time and comms are incredibly quick. Would use again.
30. Juni 2025
Antwort von Good Things
Thanks so much for the kind words, we really appreciate you taking the time! 😊
It’s great to hear the communication felt clear and responsive, and that the product landed just as expected. Quick turnaround and smooth comms are big priorities for us, so it's awesome to know that came through.
We’d love to work with you again whenever the time’s right.
Cheers from all of us at Good Things 🙌
Very helpful staff
Very helpful staff, great quality gear, quick turn around too 👌5 stars 🌟
I highly recommend Good Things!!
17. Juni 2025
Antwort von Good Things
Thanks so much for the awesome review! 😊
We’re so glad to hear the team was helpful and that you loved the gear, quick turnarounds and top quality are what we’re all about.
Really appreciate the recommendation too, it means a lot. Hope we get to work with you again soon!
Cheers from all of us at Good Things 🙌
Re-ordering made simple and seamless
It had been a long time between orders but the team at Good Things had all my details and previous order details at hand and re-ordering was a breeze!
11. Juni 2025
Antwort von Good Things
Thanks so much for the lovely feedback, it’s always a treat to see a familiar name pop back up! 😊
We’re really glad we could make your re-order super easy, having all your past details ready to go is just one of the ways we try to keep things simple and stress-free.
It means a lot that you took the time to share your experience. We’re here whenever you’re ready for the next round. Don’t be a stranger!
Cheers from all of us at Good Things 🙌
Exceptional communication amd quality products
The communication with the team was exceptional! They were able to get our order to us quickly and we are very happy with our drink bottles.
11. Juni 2025
Antwort von Good Things
Hi Melanie,
Thanks a ton for the lovely review, we’re grinning from ear to ear over here! 😄
So glad to hear the communication hit the mark and that the drink bottles were a hit. Getting your order out quickly (and right!) is something we take seriously, so it’s awesome to know it all came together just how you needed.
Appreciate you taking the time to share your experience, it really means a lot. Hope we get to team up again soon for more Good Things!
Cheers from all of us at Good Things 🙌
OUSTANDING Support
I work for a global company, and am based in NYC. I was filling in for my Australia/Asia counterpart while she was on a leave, and your team made ordering things from across the world for my Australia team so simple for me. The product approval and payment process - as well as help understanding shipping - was outstanding. I'm truly appreciative of the Good Things team.
4. Juni 2025
Antwort von Good Things
Hi Colton,
thanks so much for the amazing feedback! 😊
We know stepping in for someone (especially from the other side of the world!) can be a bit of a juggle, so we're really glad we could make the process simple and smooth for you. From product approvals to payment and shipping, it’s awesome to hear it all came together seamlessly.
We're super grateful you took the time to share your experience, and we're thrilled we could support your Australian team while you held the fort from NYC.
Anytime you need us, we're here and ready to help.
Cheers from all of us at Good Things 🙌
Promotional products
Order came promptly in the short notice I provided the company. Goods were as described, and I would recommend using this service again.
3. Juni 2025
Antwort von Good Things
Hi Kerry,
Thanks so much for the great review! 😊
We’re really glad we could get your order sorted quickly! It’s awesome to hear everything arrived just as expected, and we love knowing you’d recommend us. That means a lot.
We're all about making the process smooth and stress-free, no matter the timeline, so it’s great to hear we delivered on that for you.
We’d love to work with you again whenever you need more Good Things!
Cheers from all of us at Good Things 🙌
Hats we had made are great quality and…
Hats we had made are great quality and the everyone made a huge effort to make them look just how we want and arrive on time
27. Mai 2025
Antwort von Good Things
Hi Henry,
Thanks so much for the lovely feedback, we’re really glad to hear you’re happy with the hats! 😊
It’s great to know they turned out just how you wanted, and that everything arrived on time. The team will be stoked to hear their efforts made a difference. We always aim to get the little details right.
We really appreciate you taking the time to share your experience, and we’d love to work with you again whenever the need pops up.
Cheers from all of us at Good Things 🙌
Thank you
Not only was the product better than expected, everyone I dealt with was very responsive and helpful. Thankyou.
30. Mai 2025
Antwort von Good Things
Hi Travis,
Thanks so much for the kind words, it really means a lot! 😊
We’re so glad to hear the product exceeded expectations and that you had a great experience with the team. Being responsive and helpful is something we really care about, so it’s lovely to know it came through.
We’re always here if you need anything down the track, would love to help out again!
Cheers from all of us at Good Things 🙌
Promotional pens…
Promotional pens…
The staff were amazingly helpful.
My order came in a timely manner as was promised.
I highly recommend this company for your promotional items 😊
21. Mai 2025
Great customer service!
20. Mai 2025
Fabulous service and great quality products
We worked with Good Things on a brand campaign earlier this year and couldn’t be happier with the experience. The quality of the merchandise and their outstanding customer service truly stood out. A big thank you to Tim and the team for always being so responsive to questions and changes, plus, the turnaround time has been incredibly fast. We’ve just placed an order for our staff merch and can’t wait to see the results.
10. Juni 2025
Bewertung ohne vorherige Einladung
Quick and Easy
Communication was great from start to finish. Products were finished and shipped to destination on time with no issues. Great service.
16. Mai 2025
Antwort von Good Things
Thanks so much for taking the time to leave this we really appreciate it. 😊
Great to hear everything felt quick and easy, and that communication and timing were spot on from start to finish. That’s exactly what we aim for, so it means a lot to know it landed well.
We’re big on keeping things smooth, reliable, and genuinely helpful while we get good things out the door, and feedback like this lets us know we’re on the right track. Feel free to keep us in mind whenever you need us again.
Cheers from all of us at Good Things 🙌
Excellent Service
As a school, we have used Good Things for 3 years know with over 10 large orders.
They are excellent with communication, price and speedy delivery of the items.
Highly recommend and grateful to Nick, Mei and the rest of the team!
14. Mai 2025
Antwort von Good Things
Thanks so much for the lovely words, we really appreciate you taking the time to share this 😊
Working with your school over the past three years (and all those large orders!) has been a genuine pleasure. We’re so glad the communication, pricing and speedy deliveries have hit the mark, especially when there’s a lot to juggle on your end. Nick, Mei and the whole team will be stoked to hear your shout-out.
We’re big believers in making the process easy and creating good things that people can rely on! so it means a lot to know that’s been your experience. Hopefully we’ll get to help out again down the track.
Cheers from all of us at Good Things 🙌
Very professional service
Knowledgeable staff, very professional service and fast turnaround. The staff were in constant communication and ensured we made our tight deadline with the products being delivered ahead of schedule.
12. Mai 2025
Wrong Products Delivered, Resolution Tough
Wrong products delivered - reached out to have it rectified with no responses until I was constantly reaching out over weeks. My order was clear and product confirmed multiple times, I understand people make mistakes so ensured I was kind and offered to send back the incorrect items to get what I ordered. They tried to avoid replacing my items multiple times and put the blame on me when there was a clear paper trail of my requests.. I did finally get them to issue the correct items after it being escalated however customer service was extremely disappointing and as a business who constantly orders promotional products, I would not recommend!!
Edit after Good Things response: Incorrect. My initial order was yellow, not the follow up email. The quote request was yellow. The lollipop proof was a yellow lollipop. Furthermore; it took weeks for you to 'identify' the issue because you were trying to pass blame and at first would not replace anything until I escalated the issue! I also offered to return the incorrect products multiple times and you advised I could keep them as an act of "good will" considering the error was on your end, a replacement at cost to you is the minimum expectation and pretending that I wanted to keep the wrong items is disgraceful! If you don't want people to leave honest reviews, perhaps don't send out links to then try to minimise exactly what happened to save face with your responses. Another reason why I WOULD NOT RECOMMEND!!!!
12. Mai 2025
Antwort von Good Things
Hi Nakia,
Thanks for your feedback. I’ve reviewed your order and can see the original request via our website was for assorted colour lollipops, which matched the invoice and final approval. That said, I can see your follow-up email did specify yellow only, and I am sorry that was not picked up.
Once identified, we sent a full replacement with yellow lollipops at our cost and let you keep the assorted batch at no charge. Whilst we certainly aim to have every order delivered in full and on time the first time, I believe we did work to resolve the issue fairly.
We appreciate your business and the chance to clarify.
Great Customer Service
I had an issue with an order where the wrong colour was sent.
A couple of emails, the problem was fixed and the mistake 100% rectified.
9. Mai 2025
Matthew Warne is MVP
Matthew Warne has been incredibly helpful and patient. Cannot fault his customer service. Quality of products is wonderful as well
5. Mai 2025
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