Godblessdress Bewertungen 

Antwort von Godblessdress

31. Aug. 2025

Hello Misha,

Your review truly touched our hearts! What an incredible story — to surprise your wife with such a magical gift and create a moment straight out of a romantic movie. We are honored to have been part of this emotion.

Thank you for your trust and for the kind words about our team and the dress. We are so happy the surprise turned out 150% successful and that your wife felt truly special.

Wishing you endless moments like this together ✨

With love,
God Bless Dress Team

Antwort von Godblessdress

31. Aug. 2025

Hello Donika,

Thank you so much for your kind words 💖 We’re delighted to hear that the dress arrived earlier than expected and that both the fabric quality and our customer support made such a positive impression on you ✨

We always do our best to make every detail of your experience with us special. Looking forward to seeing you again!

With love,
God Bless Dress Team

Antwort von Godblessdress

31. Aug. 2025

Hello To Ni,

Thank you so much for such an inspiring review 💖 We are truly delighted to hear that you loved the dress and that our team managed to provide you with an experience full of care, attention, and quick service.

Your words motivate us to keep getting better every single day. We’ll be so happy to see you again among our customers.

With love,
God Bless Dress Team

Antwort von Godblessdress

9. Aug. 2025

Дорога Маша,

Щиро дякуємо вам за такі теплі слова та підтримку! 💛💙
Ми безмежно вдячні, що ви та ваша донька вже довгий час з нами та довіряєте нам створення особливих суконь для вас.
Ваші слова додають нам сил та натхнення працювати далі, навіть у складні часи.

Ми завжди тут, щоб зробити для вас усе можливе, і надзвичайно цінуємо вашу лояльність та доброту.
Чекаємо на ваші нові замовлення та обіцяємо продовжувати тішити вас нашими виробами.

З найкращими побажаннями,
Команда God Bless Dress

Antwort von Godblessdress

5. Aug. 2025

Ліліє, дякуємо за ваш відгук.

Ми завжди намагаємося допомагати — навіть у тих випадках, які формально не є нашою відповідальністю. У міжнародній доставці ключову роль відіграє саме отримувач: лише він має доступ до локальної пошти своєї країни й може отримати офіційне роз’яснення щодо переміщення відправлення.

Коли ви повідомили, що не отримали посилку, ми провели перевірку — і за трек-номером, і через поштову службу статус значився як «вручено». Незважаючи на це, ми неодноразово просили вас звернутися в свою службу доставки, адже лише отримувач має право відкривати таке розслідування. І тільки згодом, після кількох пояснень, ви це зробили.

Коли ви надали підтвердження, що посилка була загублена — ми без вагань взяли всі витрати на себе. Перше замовлення вже було пошито й надіслано, але ми вдруге виготовили для вас сукню, повторно її спакували та оплатили ще одну міжнародну доставку. Тобто фактично це замовлення обійшлося нам удвічі дорожче. Жодної компенсації від перевізника ми досі не отримали — і вже навряд чи отримаємо. Але для нас було важливо, щоб ви не залишилися задоволеною🙏🏻

Ми щиро хотіли, порадувати вас — навіть попри непростий шлях до результату.
Шкода, що ви побачили в цій ситуації лише проблему.
Та ми поважаємо вашу думку — і далі робимо свою справу: якісно, чесно й з повагою до кожного клієнта.

З повагою,
Команда God Bless Dress

Antwort von Godblessdress

5. Aug. 2025

Romo, děkujeme Vám za důvěru a milou recenzi.
Vždy nám záleží na tom, aby realita odpovídala očekávání — a těší nás, že Vaše přítelkyně byla spokojená. Rychlé doručení, kvalita a přesná podoba jako na fotkách — to je pro nás standard. ✨

S úctou,
Tým God Bless Dress

Antwort von Godblessdress

5. Aug. 2025

Анеліно, ваше повідомлення — це чисте золото.
Дуже раді, що змогли бути частиною такого особливого ранку й допомогли створити образ, у якому ви відчували себе ідеальною.

Дякуємо за довіру — і за ці слова, які залишають слід. Ви прекрасна 💫

З любовʼю,
Команда God Bless Dress

Antwort von Godblessdress

5. Aug. 2025

Sasha, veľmi pekne ďakujeme za recenziu!
Sme radi, že šaty prišli rýchlo a potešili vás aj vašu ženu.
Konzultант posiela pozdrav späť — vždy radi pomôžeme ✨

S úctou,
Tím God Bless Dress

Antwort von Godblessdress

5. Aug. 2025

Dear Anna,
Thank you for your kind feedback.
We’re glad you appreciated the elegance of our store and the quality of the dress. We always communicate delivery timelines upfront — for us, it’s not about rushing, it’s about getting things right and on time.

We’ll be happy to dress your sister next — elegance clearly runs in the family. ✨

Warm regards,
Team God Bless Dress

Antwort von Godblessdress

5. Aug. 2025

Dear Olena,
Your words feel just like the butterflies on your dress — light, joyful and full of life!
We’re truly honored to have been part of such a special day. But let’s be honest: it’s never just the dress — the real glow always comes from the bride ✨

Wishing you memories as soft and beautiful as the fabric you wore.

With love,
Team God Bless Dress

Antwort von Godblessdress

5. Aug. 2025

Darya, we respect every customer’s right to share their experience, but we’d like to clarify the facts.

Your order was processed, shipped, and successfully delivered — this is confirmed by tracking and our internal systems. We monitored your order at every stage and did everything in our power to ensure it reached you promptly — and it did.

We do not use external factors as excuses, but we also don’t pretend they don’t exist. We are based in Ukraine and continue to operate through circumstances that are, at times, beyond our control. Despite this, your order was fulfilled on time.

Regarding legal transparency: our business is officially registered and fully legitimate. When appropriate and requested through proper business channels, we provide documentation. As for international payment systems — they are standard practice for global commerce and not an indicator of illegitimacy.

We are open, compliant, and operate with integrity.
And most importantly — your order was delivered.

Sincerely,
Team God Bless Dress

Antwort von Godblessdress

5. Aug. 2025

Daria, we were genuinely surprised to see this review — especially since our last conversation ended on a kind and grateful note, with no complaints or accusations from your side.

You had placed an order ahead of an important event, and unfortunately, due to external circumstances — we are based in Ukraine, where the war continues — we were unable to meet your timeline.
Once we realized we couldn’t deliver on time, we promptly offered a refund, and you received your money back without issue.
Your last message to us was full of gratitude — and unfortunately, Trustpilot does not allow us to attach that message here as proof.

We don’t hide from challenges. Yes, we work under difficult conditions. But even so, we act transparently, respectfully, and fairly.
And that’s why it’s difficult to understand where this review came from, after such a positive resolution.

That said — our conscience is clear.
We know how things truly unfolded, and we have all the proof that we did the right thing.

Sincerely,
Team God Bless Dress

Antwort von Godblessdress

5. Aug. 2025

Egle, we truly don’t understand why you chose to publish such a misleading statement — especially considering that none of your claims match the actual facts.

Your order was placed on October 17 and shipped on October 30.
As stated clearly on our website, production takes near 15 business days — and in your case, we shipped in just 9 business days, well within that timeline.

We’ve reviewed all our systems: email, support platforms, order logs. There was no message from you.
No contact, no complaint, and no request for a refund — and certainly, no “ignoring,” because no communication was ever received from your side.

Your parcel was shipped on time, and we hold full documentation.

We don’t know what exactly led to this public accusation.
But what we do know is this: we did our job — properly, on time, and with full integrity.
And with that, we have nothing more to add.

Sincerely,
Team God Bless Dress

Antwort von Godblessdress

5. Aug. 2025

Dear Jovita,
We’re sorry that your experience left you with strong emotions, so let us clarify what really happened.

One of your items could not be completed due to a production issue caused by ongoing war-related disruption in Ukraine — something entirely out of our control. As soon as we learned about it, we offered you every possible solution:
– an express alternative from our in-stock collection,
– the option to choose a different product at no extra cost,
– or a store credit valid with no expiry, so you could order whenever it suited you.

You declined all those options — and so, we issued a full refund.

At no point were your messages ignored. We replied and handled everything.

We know how to take responsibility, even when the circumstances go beyond our control.
That’s how we treat our clients — consistently, respectfully, and with integrity.

Sincerely,
Team God Bless Dress

Antwort von Godblessdress

7. Aug. 2025

Clem, malheureusement, votre avis ne reflète pas la réalité.

Vous avez passé commande sans consulter les délais de confection clairement indiqués sur notre site. Malgré cela, nous avons été en contact avec vous chaque jour, en répondant à chacun de vos messages. Dès que vous nous avez informés que la robe ne serait plus utile après une certaine date, nous avons effectué le remboursement le jour même.

Nous avons fait preuve de transparence et de réactivité, même si le malentendu initial ne dépendait pas de nous.
Nous regrettons que vous ayez choisi de présenter la situation de manière aussi dure, mais nous restons convaincus d’avoir agi avec honnêteté et respect.

Cordialement,
L’équipe God Bless Dress

Antwort von Godblessdress

7. Aug. 2025

Dear Ginger,
First of all, we cannot locate any record of your order in our system — not by your name, not by the email linked to this review, and not by any other data. We truly cannot confirm whether you ever placed an order with us. If you did experience any issue, our customer support team is available every day and always responds quickly — you were welcome to reach out at any time.

Secondly, the situation you describe simply isn’t possible. Every single shipped order is accompanied by a tracking number that we send to the customer as soon as the parcel is handed over to the courier. We are not a delivery company — once the package is in the hands of the shipping service, they are fully responsible for its handling and delivery. If any delivery problem arises, it is the courier that must be contacted, using the tracking information we provide.

Your review contains serious accusations with no factual basis. If you genuinely placed an order, please contact us directly — we are always open to resolving any issue.

Warm regards,
The God Bless Dress Team

Antwort von Godblessdress

7. Aug. 2025

Olá, Maria!

Verificámos os dados da sua encomenda e confirmamos que ela foi realmente enviada. No entanto, devido à situação no nosso país, fomos obrigados a refazer o seu vestido, o que causou um atraso significativo no envio.

Pedimos sinceras desculpas por este inconveniente. Infelizmente, vivemos numa realidade em que tais situações, por vezes, podem acontecer. Ainda assim, estamos sempre empenhados em fazer o possível para que os nossos clientes recebam os seus pedidos o mais rápido possível.

Lamentamos muito que a sua encomenda tenha sido afetada por este atraso. Agradecemos imensamente pela sua paciência e compreensão.

Com respeito,
God Bless Dress

Antwort von Godblessdress

7. Aug. 2025

Hello Steven,

We’ve carefully reviewed your case and checked all of our internal systems using your name across all communication channels — including email, WhatsApp, and Instagram. Unfortunately, we found no records or inquiries from you, aside from this review on Trustpilot.

If your order was placed under a different name or with different information, we kindly ask you to contact our customer support directly so we can assist you properly.

Regarding the double charge — we would like to clarify that it is technically impossible for us to charge you twice. All payments are processed by a secure payment provider, and in the event of a double payment, we would automatically receive two identical orders. In such cases, we always reach out to the customer to confirm whether it was intentional or a mistake.

We can confirm that no duplicate orders exist in our system under your name or any other. This indicates that the issue might have originated on the bank’s side or from a temporary technical error during the transaction. We recommend contacting your bank directly to investigate and resolve the situation.

Please know that we take such concerns seriously and are always here to help. However, based on the information currently available to us, we have fulfilled all responsibilities on our end, and this seems to be an issue outside of our control.

Best regards,
God Bless Dress

Antwort von Godblessdress

7. Aug. 2025

Dear Dana,

We have reviewed your order and would like to clarify the situation.

You placed an order without reviewing the production timeline, which is clearly stated in our terms and available publicly. Nevertheless, we completed your order strictly within the timeframe stated on our website.

Throughout the entire process, our managers were in touch with you and responded every two days, providing updates on the status of your order.

After the item was shipped, a tracking number was automatically sent to you, as is the case with every order. When you mentioned you couldn’t find the shipping information, we resent the tracking details again.

We also showed care and asked if you needed any additional documents (such as an invoice) to help ensure you could receive your parcel without delays. Unfortunately, we did not receive any response from you.

Therefore, we fulfilled all our obligations: the item was produced and shipped on time, we maintained consistent communication, and we provided all the necessary documentation. We are truly sorry that despite this, you remain dissatisfied.

Sincerely,
God Bless Dress

Beste Dana,

Wij hebben uw bestelling nagekeken en willen graag de situatie toelichten.

U heeft een bestelling geplaatst zonder de productietermijn door te nemen, terwijl deze duidelijk vermeld staat in onze voorwaarden en publiek toegankelijk is. Desondanks hebben wij uw bestelling volledig binnen de op onze website vermelde termijn afgehandeld.

Gedurende het hele proces stonden onze medewerkers in contact met u en reageerden om de twee dagen met updates over de status van uw bestelling.

Na verzending is de track & trace automatisch naar u verstuurd, zoals bij elke bestelling. Toen u aangaf dat u geen verzendinformatie kon vinden, hebben wij deze gegevens opnieuw doorgestuurd.

Wij hebben ook extra zorg getoond door te vragen of u aanvullende documenten nodig had (zoals een factuur) om de levering te vergemakkelijken. Helaas hebben wij geen reactie van u ontvangen.

Wij hebben dus al onze verplichtingen nagekomen: de bestelling is op tijd geproduceerd en verzonden, we hielden regelmatig contact en hebben alle benodigde documenten verstrekt. Het spijt ons oprecht dat u desondanks ontevreden bent gebleven.

Met vriendelijke groet,
God Bless Dress

Antwort von Godblessdress

7. Aug. 2025

Bonjour Viktoryia,

Nous avons vérifié toutes nos bases à l’aide du nom, prénom et autres informations fournies dans cet avis, et malheureusement, nous ne trouvons aucun client correspondant à ces données. Nous ne comprenons donc pas pourquoi vous diffusez des informations inexactes.

Si vous avez effectivement passé une commande avec d’autres coordonnées, merci de bien vouloir contacter notre service client. Nous serons ravis de tout vérifier et de résoudre la situation. Nous restons toujours ouverts au dialogue et prêts à vous aider.

Cordialement,
God Bless Dress