I am not an IT professional, in fact far from it. I feared that my account has been hacked. I reached out to your Customer care team, Samuel O, patiently attended & responded, recovered my account and... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I’ve had an excellent experience with Go54’s support team. Every time I reached out with an issue, the response was immediate and the resolution was handled quickly and professionally. Their effic... Mehr ansehen
Unternehmen hat geantwortet
Adeola A. help me to solve my confusion on payment i made for a pneding domain. she explained really well on why my domain is not active yet and helped further by confirming my payment status. her ass... Mehr ansehen
Unternehmen hat geantwortet
Terrible hosting company, customer support is zero. For your peace of mind avoid this company. The recurring problem is Facebook error 403,, all of a sudden you can't share your posts to Facebook.
Unternehmen hat geantwortet
4,4
Hervorragend
204 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Go54
Hi Goodluck,
Thank you for the 3-star ratings. We are happy to hear that our support team member was of great help to you. We look forward to another opportunity to wow you.
We’re grateful for your patronage.
Happy hosting,
GO54 Team
Mr Oladimeji A was so helpful
Mr Oladimeji A was so helpful, and he helped me to fix my domain issues
28. August 2025
Bewertung ohne vorherige Einladung
Antwort von Go54
Hi Ajayi,
Thank you for the 5-star ratings. We are happy to hear that our support team member was of great help to you. We look forward to another opportunity to wow you.
We’re grateful for your patronage.
Happy hosting,
GO54 Team
Great support from Oladimeji A.
28. August 2025
Bewertung ohne vorherige Einladung
Antwort von Go54
Hi Wisdom,
Thank you for the 5-star ratings. We are happy to hear that our support team member was of great help to you. We look forward to another opportunity to wow you.
We’re grateful for your patronage.
Happy hosting,
GO54 Team
response timing and resolution of issue.
23. August 2025
Bewertung ohne vorherige Einladung
Antwort von Go54
Hi VnTTech,
Thank you for the 3-star ratings. We are excited that you experienced quality service delivery and customer service from GO54.
We’re grateful for your patronage.
Happy hosting,
GO54 Team
Terrible support - You are alone after purchase
Terrible support, you are as good as alone when working with these guys, they take 24 hours to reply sometimes and even then it's very unhelpful pre-written text... Support tickets can sit open for days, i do not in any way recommend them for anything serious...
20. August 2025
Bewertung ohne vorherige Einladung
Antwort von Go54
Hi Emmanuel,
It’s quite sad to know that you feel this way about our services. Over the years, we have been committed to providing top-notch customer service and reliable server infrastructure.
Upon investigation of your account, we do not have any record of a support ticket staying for days without a response or resolution. The last ticket was on Tuesday, 15th April at 07:34 and was responded to on Tuesday, 15th April at 07:49.
The last online chat we received from your registered email address was on May 21st, and we attended to it almost immediately.
Please send us an email to support@go54.com, and we will clear your doubts. We look forward to continuing to assist you in the future.
We appreciate your patronage.
Happy hosting,
GO54 Team
A very bad user experience in my…
A very bad user experience in my opinion. How can something as easy as buying a domain and email be sooo complex? You must open a ticket for everything. Not to mention hosting on the platform. Very slow and uncountable number of downtime. Also adding spf record to txt is such a difficult task. Something that can be done in 20 mins will take 24 hours. Literally everything about the platform has very poor user experience. I wouldnt recommend this site to anyone wanting any website services. Very very poor experience. I can never use these guys again by God’s grace
21. August 2025
Bewertung ohne vorherige Einladung
Antwort von Go54
Hi Ahmed,
It’s quite sad to know that you feel this way about our services. Over the years, we have been committed to providing top-notch customer service and reliable server infrastructure.
Upon investigation, we noticed that your domain registration was delayed because you did not make a complete payment on the invoice. The amount was refunded immediately, and the billing team assisted you in creating a new invoice and activating your requested services.
The email request to add spf record was attended to in less than an hour. The mail was received on Friday, 22nd August at 00:22 and responded to on Friday, 22nd August at 01:06.
Please note that we take our customers very seriously, and opening a ticket is not mandatory. We have live chat support platforms.
Your satisfaction is our priority, and we look forward to continuing to assist you in the future.
We appreciate your patronage.
Happy hosting,
GO54 Team
Thanks @ Philip O for the quick…
Thanks @ Philip O for the quick turnaround on rebuilding my DNS zone. Great job!
19. August 2025
Bewertung ohne vorherige Einladung
Antwort von Go54
Hi Just,
Thank you for the 5-star ratings and kind words. We are happy to hear that our support team member was of great help to you. Our team is committed to providing top-notch customer service, and it's rewarding to know that our efforts have been recognized. We look forward to another opportunity to wow you.
We’re grateful for your patronage.
Happy hosting,
GO54 Team
Antwort von Go54
Hi Jonah
Thank you for the 5-star ratings. We are excited that you experienced quality service delivery and customer service from GO54.
We’re grateful for your patronage.
Happy hosting,
GO54 Team
Impressive Support
It was timely and direct. The problem was properly solved wholistically
14. August 2025
Bewertung ohne vorherige Einladung
Antwort von Go54
Hi Kalu,
Thank you for the amazing review! We're stoked to hear you had such a great experience with G054. Our team lives for those moments when we can help someone out. We're glad we could be of service, and we can't wait to help you again soon!
We appreciate your patronage.
Happy hosting,
GO54 Team
Good support
Resolution was fast and I was carried along through all step.
5. August 2025
Bewertung ohne vorherige Einladung
Antwort von Go54
Hi Bennie,
Thank you for the amazing review! We're stoked to hear you had such a great experience with G054. Our team lives for those moments when we can help someone out. We're glad we could be of service, and we can't wait to help you again soon!
We appreciate your patronage.
Happy hosting,
GO54 Team
Fixed SSL Issue
My SSL certificate wasn't being recognised by browsers, but your support team tackled the issue head-on and got it fixed. Now my site is secure again. Excellent technical assistance!
6. August 2025
Bewertung ohne vorherige Einladung
Antwort von Go54
Hi Israel,
We appreciate your positive feedback. Knowing that our commitment to excellent customer service is making a difference is encouraging. Your satisfaction is our priority, and we will always strive to exceed your expectations.
We appreciate your patronage.
Happy hosting,
GO54 Team
Thanks to Anjola and Kevwe for…
Thanks to Anjola and Kevwe for supporting me.
4. August 2025
Bewertung ohne vorherige Einladung
Antwort von Go54
Hi Alex,
Thank you for the 4-star ratings. We are happy to hear that our support team member was of great help to you. We look forward to another opportunity to wow you.
We’re grateful for your patronage.
Happy hosting,
GO54 Team
I had a support issue with my business…
I had a support issue with my business email that was urgent and Jecinta helped to resolve it in good time. She was proactive and I am very pleased with her service.
29. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Go54
Hi Oluwatosin,
Thank you for the 5-star ratings and kind words. We are happy to hear that our support team member was of great help to you. Our team is committed to providing top-notch customer service, and it's rewarding to know that our efforts have been recognized. We look forward to another opportunity to wow you.
We’re grateful for your patronage.
Happy hosting,
GO54 Team
Nice experience of resolution by Adeola
29. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Go54
Hi Ezenma,
Thank you for the 5-star ratings. We are happy to hear that our support team member was of great help to you. We look forward to another opportunity to wow you.
We’re grateful for your patronage.
Happy hosting,
GO54 Team
It is a bit unstable and takes few…
It is a bit unstable and takes few minutes for the support to respond
28. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Go54
Hi Damilare,
We are sorry you didn't have a good experience. Responses can be delayed during the peak period, but we try to give quality service.
Please check in with us again for a better experience. Over the years, we have been committed to providing top-notch customer service and reliable server infrastructure, and we hope to wow you next time.
We appreciate your patronage.
Happy hosting,
GO54 Team
Nameserver issue resolved by support
The support did well and resolved my nameserver issue
24. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Go54
Hi Ezekiel,
Thank you for the 5-star ratings and kind words. We are happy to hear that our support team member was of great help to you. Our team is committed to providing top-notch customer service, and it's rewarding to know that our efforts have been recognized. We look forward to another opportunity to wow you.
We’re grateful for your patronage.
Happy hosting,
GO54 Team
Response was prompt and effective
23. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Go54
Hi Emmanuel,
Thank you for the amazing review! We're stoked to hear you had such a great experience with G054. Our team lives for those moments when we can help someone out. We're glad we could be of service, and we can't wait to help you again soon!
We appreciate your patronage.
Happy hosting,
GO54 Team
really this has been stressful
really this has been stressful, my email keep bouncing back with error "Your email has been blocked because the sender is unauthenticated". something that has to do with dkim or so, if this happened once it would have been fine, buh it continue happening, and i keep writing support about it which they will fix, and not too long it happens again, really bad
22. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Go54
Hi Joseph,
I'm sorry to hear that you are having email bounce-back issues. Please allow our team to check this immediately for a permanent resolution.
We appreciate your patronage.
Happy hosting,
GO54 Team
not tired of helping me out whenever i…
not tired of helping me out whenever i am in fix.
19. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Go54
Hi Stevedave,
We appreciate your positive feedback. Knowing that our commitment to excellent customer service is making a difference is encouraging. Your satisfaction is our priority, and we will always strive to exceed your expectations.
We appreciate your patronage.
Happy hosting,
GO54 Team
Jecinta was exceptional
Jecinta was exceptional. She was incredibly patient with me and provided thorough assistance throughout the process. Her support not only resolved my issue but also gave me renewed confidence in your service. I now feel assured that I can rely on your team for a swift and reliable response whenever any issues arise.
Onyinye Ejike
18. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Go54
Hi Onyinye,
Thank you for the amazing review! We're excited to hear you had such a great experience with G054. Our team lives for those moments when we can help someone out. We're glad we could be of service, and we can't wait to help you again soon!
Knowing that our commitment to excellent customer service is making a difference is encouraging. Your satisfaction is our priority, and we will always strive to exceed your expectations.
We appreciate your patronage.
Happy hosting,
GO54 Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.