Glasswells Bewertungen 

1.141
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

We have recently purchased a new lounge, stairs and landing carpet and Amtico for the dining room, hall and kitchen. We are extremely pleased with the end result. There was a problem initially but... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Bethany, Bury St Edmunds branch rang to reply to our request for info about sofas with some suggested models - when we got there she showed us several that fitted our requirements, we were also able... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Very knowledgeable salesman (or should I say sales person) who guided us through what we had previously hoped would be feasible. Great value and good delivery time quoted. Very good salesman!

Bewertet mit 5 von 5 Sternen

After browsing bedroom furniture at bury with no sales pressure we asked Peter for some information on one of your ranges. He was very knowledgeable and patient with us and talked us through availabil... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Möbelgeschäft
  2. Schlafzimmermöbelgeschäft
  3. Teppichgeschäft
  4. Fachhandel für Arbeitsplatten
  5. Gardinengeschäft
  6. Gartenmöbelgeschäft

Vom Unternehmen geschrieben

Glasswells are the largest independent home furnishings stores in East Anglia, providing a massive choice of quality furniture and beds, flooring, curtains, blinds and homewares since 1946. Make your house a home at Glasswells in Bury St Edmunds, Ipswich, Haverhill, Saffron Walden and online.


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

1141 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(1.141)

341 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Glasswells 5 Star

Glasswells are an amazing company & are always willing to help & assist! Special shoutout to Danielle in customer services for all her help! Can’t recommend the Ipswich branch enough!

9. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Glasswells

Thank you for your review. We’re glad to hear that Danielle left you with a positive experience at our Ipswich branch!

Bewertet mit 5 von 5 Sternen

We had a fantastic experience with Codi

We had a fantastic experience with Codi Bentley at the Glasswells Ipswich branch. From start to finish, Codi was friendly, professional, and genuinely helpful. She took the time to understand what we were looking for, offered thoughtful advice without any pressure, and made the whole process feel easy and enjoyable. Her product knowledge and attention to detail were excellent, and nothing was too much trouble. A real credit to Glasswells, highly recommended. Codi also followed up on my order and contacted me when the order was available for delivery. Thank you.

17. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Glasswells

Thank you for your review! We are glad Codi was able to find you exactly what you were looking for! We'll pass on your words to her, thank you again.

Bewertet mit 5 von 5 Sternen

Good old fashioned customer service

Our whole experience was good old fashioned personal customer service. Adrian took his time explaining thoroughly to us all the options and then went through them all again the next day with my disabled Mum in a way she could understand. No hard sell, we were given all the options and allowed to choose what we wanted.. perfect service. Thank you so much

23. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Glasswells

Thank you for your review, we will pass on your kind words to Adrian.

Bewertet mit 5 von 5 Sternen

Excellent customer service received…

Excellent customer service received from Carl who is not only extremely knowledgeable about the product but also courteous and helpful in every way.
Ian E Gittins.

23. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Glasswells

Thank you for you review! We'll be sure to pass on your words to Carl.

Bewertet mit 5 von 5 Sternen

Excellent customer service and took a…

Excellent customer service and took a lot of time to show us options available to us . Prompt communication and updates and delivery Love our sofa and would highly recommend Glasswells ! Also , do great coffee and cakes etc whilst you ponder your options 😊

10. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Glasswells

Thank you so much for leaving a review, we hope you come back and see us soon!

Bewertet mit 5 von 5 Sternen

We hae used glasswells for our furniture for a while

We have used glasswells for our furniture quite a lot and the staff are excellent always helpful ask if you need help and not pushy leave you to browse Lawrence served us today with our furniture selection whom we have known for a long time and was really good so would like to thank him very much

20. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Glasswells

We’re delighted to hear that you’ve had consistently positive experiences with Glasswells and that our team has always been helpful. It’s wonderful to know that Lawrence provided such excellent service during your recent visit—he’ll be thrilled to hear your thanks!

Bewertet mit 5 von 5 Sternen

Excellent customer service from Codi

We recently had great customer service at Glasswells in Ipswich. We were greeted on arrival by a very polite and well presented member of staff called Codi, who personalised our browsing experience and made it all a very stress free shop. She was accommodating and knowledgeable of her stock answering all our questions with a great deal of patience. She is a great asset to your team.

13. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Glasswells

We’re thrilled to hear that Codi made your visit to our Ipswich store so enjoyable and stress-free. It’s wonderful that her knowledge, patience, and personalised approach made such a positive impression. She really is a fantastic part of our team, and we’ll be sure to pass on your kind words to her.

Bewertet mit 5 von 5 Sternen

very knowledgeable staff

very knowledgeable staff, can tell you everything you need to know to make your choice

15. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Glasswells

We’re pleased to hear that our staff were able to provide all the information you needed to make your choice. Your kind words about their knowledge mean a lot to us.

Bewertet mit 5 von 5 Sternen

First visit to Glasswells at Bury St…

First visit to Glasswells at Bury St Edmunds to buy a couple of sofas and very impressed with the wide range available. Stuart provided excellent guidance without putting any pressure on us and we came away very pleased with what we've ordered.
And of course, where was a very good cafe as well.

14. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Glasswells

We’re delighted to hear that your first visit to our Bury St Edmunds store was so positive. It’s wonderful that Stuart provided helpful guidance while allowing you to browse at your own pace, and that you’re pleased with your sofa selections.

We’re also glad you enjoyed our restaurant! We’ll be sure to pass on your kind comments to Stuart and the team.

Bewertet mit 5 von 5 Sternen

Simple no fuss transaction.

Simple no fuss transaction, thanks to Adrian

18. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Glasswells

We’re pleased to hear that Adrian made your transaction simple and hassle-free. We’ll be sure to pass on your kind words to him.

Bewertet mit 5 von 5 Sternen

We are so happy we found this store

We are so happy we found this store! A wide range of high quality furniture and some really good deals in January. Fantastic customer service. Staff are friendly, knowledgeable and helpful. Rachel was really good at organising the finance across different departments and persevered to find the best solution for us. Cafe is really great too. Highly recommend Glasswells.

17. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Glasswells

We’re delighted to hear that your experience at our Ipswich branch was so positive, from your initial visit to the follow-up call and second purchase. Adrian clearly made a lasting impression with his patience, helpfulness, and expertise, and we’re thrilled that his support made your visit so enjoyable.

Bewertet mit 5 von 5 Sternen

New Sofa

we had a very successful experience at the Ipswich Branch including the next day a telephone call and a second purchase. We were looking for a sofa and not sure where to start. Met with Adrian Capper and after a few minutes chat about our requirements we spent a very informative and enjoyable visit which resulted in our purchase. Have to say we have never met such a helpful and informative sales person who had the patience of a saint! It didnt stop there as telephone call next day for a further enquiry with Adrian on an other piece of furniture led to another sale, Would highly recommend Glasswells for quality of products and friendliness of staff.

16. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Glasswells

We’re thrilled to hear that your experience at our Ipswich branch was so successful, from your initial visit to the follow-up call and second purchase. Adrian clearly made a lasting impression with his patience, helpfulness, and knowledge, and it’s wonderful to hear how much you appreciated his support.

Bewertet mit 5 von 5 Sternen

Great service

Service was good from advice instore, ordering process, information throughout and finally helpfulness of staff when collecting the items ordered.
The in store cafe is also very good.

16. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Glasswells

We’re delighted to hear that you were pleased with every stage of your experience, from in-store advice and ordering to collecting your items. It’s also great to know you enjoyed our in-store restaurant too!

Bewertet mit 5 von 5 Sternen

I needed a very comfortable mattress…

I needed a very comfortable mattress for my spine trouble, I have painful scoleosis. I thought it would be very difficult to choose one, however with so much help from James, his knowledge of mattresses is brilliant, he was a superb help, and helped me decide.
Eventually I was so pleased I could choose a very comfortable one with his help, it was a real pleasure shopping at Glasswells, Bury St. Edmunds, Suffolk.

13. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Glasswells

We’re really pleased to hear that James was able to help you find a mattress that suited your needs. His knowledge and supportive approach clearly made a big difference, and it’s wonderful to know he helped make what could have been a difficult choice into a positive and enjoyable experience.

Bewertet mit 5 von 5 Sternen

Great range of products and helpful staff

There was an extensive range of sofas on show and the salesman was very helpful

13. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Glasswells

We’re delighted to hear that you were impressed by our extensive range of sofas and found our salesman to be very helpful. It’s great to know that our team made your visit a positive experience.

Bewertet mit 5 von 5 Sternen

Lynne was very helpful and…

Lynne was very helpful and patient,highly recommended

15. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Glasswells

We’re so pleased to hear that Lynne was very helpful and patient during your visit. She takes great pride in providing excellent customer service, and your recommendation means a lot to us.

Bewertet mit 5 von 5 Sternen

Glasswells Store Ipswich

We visited Glasswells store in Ipswich again today to purchase a new three-piece suite and as usual received the normal high standard of customer service from your sales advisor, Adrian Capper. He was very courteous and helpful and showed a complete knowledge of the product which he was selling. He explained what options were available to us and and gave advice when asked.

14. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Glasswells

We’re delighted to hear that you had another great experience at our Ipswich store and that Adrian provided his usual high standard of service. It’s wonderful to know that his product knowledge, courteous manner, and helpful advice made your visit enjoyable and informative.

Bewertet mit 5 von 5 Sternen

Great service

Knowledgeable, patient sales assistant. Arian Capper was really helpful, not pushy but offering great info and advice when needed.

10. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Glasswells

Thank you for your kind words! We’re delighted Adrian could help and that you found the advice useful. We’ll be sure to pass this on and hope to see you in store again soon!

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