As always, outstanding service, communication and tool. After buying the EPG few years back I then went on to buying a few of the mortice decoders and pin and cams. The obvious step was to start... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
GJ is a great chap to do business with, his customer focus is second to none I broke a tool last week and sent it back to him arriving Thursday and it’s been retuned to me by Tuesday. His tools... Mehr ansehen
I have used GJ Locks numerous times for tools, and not once have they faltered. Their products are quality-built and consistently exceed my expectations. When I was in the market for a new EPG, I res... Mehr ansehen
I emailed about an out of stock item and was told it would be ready in a couple of days and to just let them know what else I wanted and it would be sorted. A couple of days later everything arrived (... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Our tools are born out of a need to find a better easier way to non destructively open the many different locking systems that are in the UK today. Whether it's lock bypass, lock decoders or good old fashioned hand picking we have the tools to help today's Specialist Locksmith and members of the Security Services succeed in their goals.
Kontaktinformationen
Carn Wen, CF31 5BW , Mid Glamorgan, Vereinigtes Königreich
- 07870 282553
- contact@gjlocks.co.uk
- gjlocks.co.uk
4,9
Hervorragend
822 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
My EPGs were showing signs of wear and…
My EPGs were showing signs of wear and were not operating correctly. Bearing in mind one of them was over three years old, sent them back to GJ Locks and they were returnbed within 48 hours fully refurbished.
7. Februar 2025
Great service and excellent products
Great service and excellent product,have used before and will use again
20. Februar 2025
Fantastic tools and after support even…
Fantastic tools and after support even on discontinued tools, next day delivery really can’t fault GJ.
20. Februar 2025
Well made tools fast delivery and the…
Well made tools fast delivery and the best customer service a pleasure to do business with
20. Februar 2025
GJ Locks Review
I’ve bought a number of products and they are all excellent! The service is first class and the after support and technical support is the best you can get!!
11. März 2025
The GJ Locks Motor Turner for Letterbox…
The GJ Locks Motor Turner for Letterbox tool is fantastic! It’s incredibly efficient, easy to use, and saves so much time during openings. The build quality is excellent, and it works flawlessly every time. Highly recommend it! 5 stars!
2. März 2025
I think the Multi pick padlock…
Great quality from a very professional company, thank you.
1. März 2025
I have used his tools for years .
I have used his tools for years .
Always well made and the best customer service in the industry
Buy quality tools look after them they will last years
13. Februar 2025
Great customer srvs good quality top…
Great customer srvs good quality top grade tools, fast delivery on all items purchased from them altogether a reliable service.
18. Februar 2025
Love their tools.
5. Februar 2025
Excellent tools with great warranty and…
Excellent tools with great warranty and the communication and turnaround are unprecedented
14. Februar 2025
Can't go wrong witb DJ
Can't go wrong witb DJ. Products are really well designed, work well and are last .
27. Januar 2025
Aggressive response by mail
Aggressive response by mail. For 2 weeks they did not send me a tracking number or a letter that they sent the order. I asked them for information about the order and stated that I was ready to make a chargeback if necessary. In response I received this:
Thanks for the aggressive threatening email and please do not purchase anything from us in the future as you are definitely not the type of customer we enjoy dealing with.
13. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von GJ LOCKS Ltd
So, half a story. The package was shipped the same day. You received an automatic email from the website saying your order has been shipped. Your order was delivered the next day. Proof of delivery has been sent to you and you have now "found" the package. I fail to see that its my fault one of your employees didn't tell you the package had been delivered? It would have taken one email asking for tracking information to have resolved this. But instead you wait two weeks then send me a threatening email stating that if I didn't refund you, you would contact your bank and demand a chargeback on your purchase? And for that I stand by my response email. Which stated and I quote "For your information your package was delivered at 12.37pm Thursday January 30th and signed for by Roman. Please see attached screenshots. A simple email asking for tracking would have swiftly resolved this. Thanks for the aggressive threatening email and please do not purchase anything from us in the future as you are definitely not the type of customer we enjoy dealing with" And your email response was, and I quote "I confirm receipt of the parcel. I am very sorry for the writing style, English is not my native language, and I just did not receive the tracking for 2 weeks, for which I track the order. I will be grateful to you if you allow our further cooperation" Viewers of this can make their own minds up.
Fantastic service
5. Oktober 2024
Products are always of superior quality.
27. Januar 2025
Great service and warranty on quality…
Great service and warranty on quality products.
16. Januar 2025
Another great experience
Another great experience. My over-lift wires arrived special delivery fast. You get what you pay for with these lot.
12. Januar 2025
GJ products are brilliant
GJ products are brilliant, well machined and well thought out. Not only this but GJ’s communication and after sales assistance / customer service are second to none.
Thank you again.
24. Dezember 2024
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