I needed to send an egift card voucher to all our staff (over 700) and found Giftpay which had no fees or charges for the use of the platform. I worked with Vivian who helped me through each step of t... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We've been using GiftPay for almost 4 years and we love it. The platform is so easy to use and our staff & community residents love the range of retailers they can choose from. As well as the huge bon... Mehr ansehen
With our reward and recognition program, we were asking staff what voucher they wanted, arranged it and then mailed or emailed it. It was impersonal and no surprise. With GiftPay, we have our own br... Mehr ansehen
Giftpay is a great platform to use. It's easy and straight forward, clear and nothing complicated with No.1 Customer Service! Having been recently exposed to the fulfillment side of the gift card worl... Mehr ansehen
Unternehmensdetails
Kontaktinformationen
Sunny Isles Boulevard 323, 33160, Sunny Isles Beach, Australien
- giftpay.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
We have recently joined up with GiftPay…
We have recently joined up with GiftPay to use in our customer relations department for consumer refunds. Lucas has been sensational getting us set up and his after sales service is excellent, he is extremely responsive with our questions which is what we need as we navigate how to use GiftPay - which is really easy. Thanks Lucas.
Variety of options and simple platform
With so many options online I went with Giftpay due to their huge variety of options and simple delivery bulk giftcards. The artwork team are fantastic and just get your vision without being spoon fed. A all round easy platform. Special mention to Lucas who is always available and listens to his clients. Thanks Giftpay!
Great way to gift employees
The team at GiftPay have been amazing to work with. Specifically Sabrina Kuo who has carefully guided me and was so accommodating through the end to end process which enable me to roll our end of year ecards to over a thousand employees.
I couldn't have done it so effortlessly without her. This platform has truly made it easy. And are spoilt for choice with retailers to choose from.
We are regular users of Giftpay and…
We are regular users of Giftpay and find the process and support (when required) to be simple and easy to access. Giftpay are also responsive to requests that make our interaction with the service better. We have used giftpay for many years now and would certainly recommend them.
Appalling customer service
If I could give no stars I would of. This was my first time using giftpay I was trying to.make an enquiry as to how to redeem a voucher I'd been sent for gift pay. I was shouted at by some awful women who kept firing questions at me but wouldn't allow me to answer or explain my situation. If she is the person who you get through to for help then God help us all. I will never use this company in the future and will contact the provider of my e voucher to change it to a company with better customer services. Appalling.

Antwort von GiftPay.com
Great product!
Great product! love the flexi card which lets you pick where you want to spend the money rather than being locked into one retailer. Awesome Services!
Absolutely HORRIFIC
Absolutely HORRIFIC. I was given a $50 FLEXI gift card for a panel I completed. Every selection I made gave me an error when I tried to activate it. On top of that, your FAQ is blank and I cannot find a single REAL person who has actually had success with using them. You all seem to be running a great scam. Someone better answer my email and allow me to use my card. You guys are horrible.
Update: Giftpay resolved my issue in a timely and efficient manner. I updated my review to reflect that. Thank you again.

Antwort von GiftPay.com
I had received a $250 gift voucher for…
I had received a $250 gift voucher for completing a 2hour focus group. However, upon attempting to use the voucher it appears as though 3 retailers have been selected and the vouchers have already been used at said retailers.
The response from the support team was simply to imply that our account must have been compromised.

Antwort von GiftPay.com
Much better way to reward and recognise our people
With our reward and recognition program, we were asking staff what voucher they wanted, arranged it and then mailed or emailed it. It was impersonal and no surprise. With GiftPay, we have our own branded gift cards that are sent immediately with our logo and a personalised message. Our staff love them. It is easy and time efficient. Great product, wonderful team and great service. Highly recommended
Best way to send a gift
Best way to send a gift - corporate or personal!
GiftPay is simple to use and the back end support is outstanding. Quick and easy! I highly recommend GiftPay.
Best of its kind!
GiftPay is easy to use, fast solution to anyone who needs to send and manage e-giftcards of any sorts. The people who manage the platform and you are friendly, fast-responding and helpful. The whole experience is just top-rated service.
Love you guys!
I have been using GiftPay for years for our employee rewards and recognition programs. I've found them to be great business, with a wide range of retailers available to redeem at. The team are always super helpful whenever I have questions and I always recommend them when people ask about the best place to get vouchers from - even our HO are now utilising them (10,000+ employees).
Terrible experience
Terrible experience. A few of my gift cards could not go through during checkout, showing errors, however payments were still deducted from the balance. Contacted Giftpay. After numerous emails back and forth with the same information being repeated as well very delayed responses over almost 2 months, they refused to offer a solution and told me to contact the retailer I tried to use the gift card in the first place. As it's not their problem. Stay away.

Antwort von GiftPay.com
GiftPay is a perfect
GiftPay is a perfect, impressive redemption system for my company to use.
It is extremely easy to use, no complaints from our members and uploading a list of recipients to send literally takes a few clicks with the templates we have built. Highly recommend.
Lock em up!
these crooks allowed me to purchase 36 WISH egift cards then stole them from me claiming they were out of stock after i already purchased them!
Keep away from these shifty thieves! They should be locked up!
SUCH A LAME BS REPLY!
I had them in my posessio n, the transaction went through! So to say they were out of stock is complete rubbish! LYING THIEVES! And dealing with Lucas Wan was a non gay experience!

Antwort von GiftPay.com
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
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