GiftCardRescue.com Bewertungen 1.830

TrustScore 3 von 5

2,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Had an gift card I wasn't going to use so decided to try giftcardrescue.com. They offered me basically 1/2 the face value and I thought something is better than nothing. I followed the procedures and... Mehr ansehen

Bewertet mit 5 von 5 Sternen

At first I purchased a low dollar amount to see how it worked. The cards arrived with the dollar amount stated. I ended up saving around 10% on my new floors by purchasing Lowe's cards. No proble... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

GiftCardRescue.com has really competitive pricing on discounted gift cards. I am dissatisfied with their customer service. After emailing to check in on what looked like a double-withdrawal from my cr... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

You are sending me 3-5 different emails per day - WAY TOO MANY! You advertise gift cards, when I look (usually intermediately), ther are NONE of the desire advertised cards available (i.e. Home... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Geschenkeladen
  2. Hobbygeschäft

Informationen, die aus verschiedenen externen Quellen stammen

GiftCardRescue.com has a mission to be your favorite place to buy discount gift cards. We sell gift cards for up to 40% OFF to over 900 popular merchants. We also have over 200 merchants available for ecodes to our established customers. We have fast and reliable FREE shipping on orders under $500. We also purchase gift cards from customers for up to 90% of face value.


Kontaktinformationen

2,8

Akzeptabel

TrustScore 3 von 5

1830 Bewertungen

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Bewertet mit 1 von 5 Sternen

Worst Customer Service - Could NOT CARE LESS, SCAM

I sent in gift cards back in January; took weeks and many phone calls for them to have finally "receive" my cards. They said they sent a check in the mail but then I never heard anything beyond that. I called repeatedly the last week, told RUDELY - some customer service representative who repeatedly spoke over me and blatantly told me that the allotted amount of time had not gone by to call and be concerned about a lost check, but to call the next Monday (which was yesterday). This morning I called three times. The phone just continued to ring without someone answering. Finally, once I received a rep to speak with, I was met with the same rude behavior as my call last week. Someone who spoke over me and said they would reissue me a check - immediately ran through my phone number and then said to have a nice day before hanging up. Still have not received an email back about a new check being issued. I emailed Customer Service and have not heard back. ABSOLUTELY AVOID USING GIFTCARDRESCUE.COM. They are thrilled to take the gift cards that you send in and sell them to someone else who will use them before you EVER see a dime from them. Worst effing customer service on Earth.

8. März 2016
Bewertung ohne vorherige Einladung
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Antwort von GiftCardRescue.com

Hello Kelly,

I do apologize for the rudeness you experienced on the phone. I can assure you that we are dealing with this representative to ensure that you're customer experience is pleasant. We are delaying is sending payments simply due to the high volume of orders that we experienced over the holidays and we are working to get each customer paid. I understand your frustration and I can assure you that you will receive your full payment of $100 for your gift cards. I apologize for any inconvenience that this may have caused. Thank you

Bewertet mit 1 von 5 Sternen

THE WORST CUSTOMER SERVICE EVER!!!

Last time I called in to verify my order and there was this rep named Benjamin, who was very rude to talk with. He would never let you finish your question and would just burst out a random anwer. Since my husband wanted those gift cards, I placed the order under his name even though we shared a joint credit card, and I was told to have him call in. Same thing happened. My husband was being cut off from the line before he can even say anything else.

Then I placed another order after a week or so. Again I was being asked to call in to verify my order. Well ok, because I already expected it. One rep picked up the phone and whispered his name which I didn't even bother to ask again but it did sound like the rep I previously had a bad experience with. After put me on hold, he told me IN A VERY RUDE WAY with a VERY RUDE TONE OF VOICE that "they will ship the order out this time but if there is a name discrepancy next time they won't, ok?" What a way to tell your customer that. By merely giving us an extra 1-2% saving is not enough to cover your bad service.

8. März 2016
Bewertung ohne vorherige Einladung
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Antwort von GiftCardRescue.com

Hello,

I apologize that you experienced poor customer service. I can assure you that this will be addressed with Benjamin and will not happen in the future. We hope that we will have a chance to improve your experience and it is unacceptable that you were interrupted and treated poorly. We work very hard to be your favorite place to purchase discounted gift cards and we understand that our customer service representatives are the face of our company but this is not who we are or the experience that we wish you to have.

I appreciate your feedback and will certainly have this matter addressed. We hope to see you back!

Thank you

Bewertet mit 5 von 5 Sternen

Gift cards came as ordered: UPDATE

My experience has only been with the physical cards. I've ordered four so far--CVS, Target, Olive Garden, B&N. I've double-checked the amounts online when they arrived and they have been as listed. So far I have used them in the store with no problem.

Update: this company went out of business in July, 2016.

8. März 2016
Bewertung ohne vorherige Einladung
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Antwort von GiftCardRescue.com

We appreciate the feedback and the great review. We hope that we continue to help you save money!

Bewertet mit 1 von 5 Sternen

No respond

I purchased ten gift cards from them without any problem until 11th, I received a "Ross dress for less" gift card two weeks ago oon Feb 25, It was Zero balance and was closed by Ross due to fraud. Nobody pick up the phone when I called them, and no respond when i left message on recording or the website, After I post the above review, I received a respond email with return envelop, I mailed the gift card back right way on Mar 14,2016, I received an email from them on April 1, 2016 after I sent an email to inquire the status on returned gift card, That email from them indicated "Your refund request has been received as of 4/1/2016. Please allow 7-14 business days for your refund to be updated." Today is April 22, 2016, I have not receive any respond.

6. März 2016
Bewertung ohne vorherige Einladung
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Antwort von GiftCardRescue.com

Hello,

I do apologize that you purchased a bad Ross gift card. Your request has been received and we are in the process of investigating the gift card. Once we have finished the investigation we will initiate the refund to you. We do hope you understand that this takes a few days to work on and you will receive an update as soon as possible. Thank you

Bewertet mit 1 von 5 Sternen

Bad customer service will not respond to issues with orders

I've been using GCR for over a year now everything has been great until now when I get an unusable giftcard I've sent out three emails in one week with no response and one phone call to them and they tell me to send an email very bad service

5. März 2016
Bewertung ohne vorherige Einladung
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Antwort von GiftCardRescue.com

Hello Amanda,

Once you have submitted an email that your requesting a refund we will investigate the gift card and process the refund. I do see that you are receiving your refund request and it is in the process of being investigated to ensure that this card is unusable and where it was spent etc. This does take some time and once we have made a decision your refund will be completed. We do appreciate your patience on this matter. Thank you!

Bewertet mit 1 von 5 Sternen

Awful. It has been 11 weeks and still no Payment!!!

I submitted gift cards for sale to GCR on 12/18/15. USPS confirmed that they received the gift cards on 12/23. They couldn't confirm that they had received them until 1/716. It took until 2/3 to confirm that I would receive payment. 1 month later and I still haven't received a check.

How is service this bad even possible? I can send Cardpool, ABC GC, Giftcard zen, or Saveya gift cards and have payment within 2 weeks, yet these schmucks cant get payment to me within 2 months!!

Avoid this company at all costs. I read these reviews beforehand, yet decided to take the extra 2% they were paying me. It is not worth your sanity waiting for months for payment to earn an extra few dollars on a gift card sale.

I have also filed a complaint with the BBB to help sort this out

5. März 2016
Bewertung ohne vorherige Einladung
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Antwort von GiftCardRescue.com

Hello Bill,

Thank you for the feedback. We are delayed in payments due to busy season coming to an end. We are catching up on payments at this time. We do appreciate your understanding and patience. Thank you

Bewertet mit 1 von 5 Sternen

Don't do it! Don't sell them your gift cards! You've been warned!

It appears that gift card rescue is happy to sell cards and receive payment but is none too eager to pay the sellers for the cards.

Thus, I would strongly suggest that no one sell gift card rescue their cards! It took 9 weeks, many phone calls, several voice mails, countless emails, and ultimately the Better Business Bureau to intervene and untangle their lies in order for me to get paid.

If you haven't been paid by gift card rescue, I encourage you to ask the Better Business Bureau for assistance. You can file a complaint at bbb.org.

4. März 2016
Bewertung ohne vorherige Einladung
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Antwort von GiftCardRescue.com

Hello Tracy,

I do apologize for the delay. But I am happy to hear you received your check. You might be confused on the BBB website, they do not intervene or assist with any orders. They are simply a rating system for Businesses. Any resolution was conducted by our processing team and the customer service manager.

Again, I do apologize for the delay in you receiving your check. Thank you

Bewertet mit 5 von 5 Sternen

Best deals on the Web

Always great deals and discounts, Have saved a ton of money! Loved the Holiday Gift Package!

4. März 2016
Bewertung ohne vorherige Einladung
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Antwort von GiftCardRescue.com

:) Thanks Richard! We appreciate your business! Can you give me an order code or your last name so I can email you?

Bewertet mit 5 von 5 Sternen

Great Discounts!

I've purchased gift cards from here numerous times. Delivery is quick, and I've never had an issue using any of the cards.

4. März 2016
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

GREAT VALUE

I BUY ALOT OF GIFT CARDS THOUGH OUT THE YEAR AND GIFT CARD RESCUE OFFERS THE BEST VALUE

3. März 2016
Bewertung ohne vorherige Einladung
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Antwort von GiftCardRescue.com

Hello Michael,

We appreciate the great review and business!

Bewertet mit 1 von 5 Sternen

No payment after two months. SCAM!

Short story: Sent in over $1,000 worth of cards late December 2015. Still haven't received payment now March 2016.

Long story: Sent in cards before Christmas. I was notified that I had to send in verification documents, so I sent those 12/31. Have sent multiple emails to company requesting status of the sale with no response. Online status shows "payment processed" on 1/21, but I never received a check nor any emails about the payment/shipping.

Hopefully this serves as a warning to anyone thinking about selling to them. I sold cards to four other gift card exchanges at the same time (SaveYa, Gift Card Zen, Cardpool, ABC Gift Cards) and received payment within 5-15 days from all of them.

This company is also clearly artificially inflating their ratings by posting false reviews.

STAY AWAY FROM GIFT CARD RESCUE

3. März 2016
Bewertung ohne vorherige Einladung
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Antwort von GiftCardRescue.com

Hello Darrell,

I do apologize for the delay in the completion of your order. I do see that your order has been delayed due to in being investigated by our fraud team, which began on 12/29/1 due to the high value of the order.We received all of your information in early January and the payment process was initiated on 1/21/16. I do see that your check has been mailed and you should have received it at this time. According to my records, you check has not been deposited at this time. Please confirm that you have received your correct payment amount for this order. Thank you

Bewertet mit 3 von 5 Sternen

shipping could be faster

last order was shipped 7 days ago and I still haven't received item

3. März 2016
Bewertung ohne vorherige Einladung
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Antwort von GiftCardRescue.com

Hello Bruno,

I do apologize that you still have not received your gift card! I will have a customer service agent email you a refund request form. Please fill that out and email it back and we will refund your credit card. Thank you

Bewertet mit 5 von 5 Sternen

5 Stars

Their gift card prices are amongst the best, and send electronic cards almost immediately. Plus, you can almost always use additional third-party discount codes to save a little more. Good site!

3. März 2016
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent!!!

It's an excellent source for getting discounted gift cards.....name it, they have everything. I just love this portal. And they are always fast in their action!!!

3. März 2016
Bewertung ohne vorherige Einladung
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Antwort von GiftCardRescue.com

Hello Garima,

Thank you for the great review and feedback. We love to hear that you are enjoying your gift card buying experience!

Bewertet mit 5 von 5 Sternen

Always a pleasant experience

I buy gift cards from GiftCardRescue quite often, and I have never had a problem. Cards always arrive in a timely manner, and are exactly what I purchased.

2. März 2016
Bewertung ohne vorherige Einladung
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Antwort von GiftCardRescue.com

Thank you Judy! We are happy to save you money on all your favorite stores.

Bewertet mit 5 von 5 Sternen

Beats competition on most merchants

To be honest, I shop around for discount gift cards. GCR may not have the vast selection that some others have but they'll beat their prices on most of the brands. Never had any issues regarding billing or shipping. Top notch in my book.

2. März 2016
Bewertung ohne vorherige Einladung
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Antwort von GiftCardRescue.com

Hello Daniel,

We appreciate the great review and your business with our company. You are Top Notch to us as well!

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