Gift Card Mall Bewertungen 

1.994
TrustScore 1 von 5

1,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I ordered this physical gift card in the amount of $200. Went to the website it states on the back of the card and registered it. Showed my balance and everything. Went to use it the next day and it... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

mucho cuidado con estas ratas, le haran perder su tiempo si mira mi mensaje no compre tarjetas regalo con esta empresa salen errores a cada rato y para solucionarlos es un proceso engorroso. repito no... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

SCAMMED OUT OF MY MONEY Got these gift cards from an Amazon purchase from my father. Activated the card, registered a PIN number, went to use the cards, 2 different cards, one for $200, one for $... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I have a visa gift card I purchased from Kroger and it is managed by giftcardmall.com. Somebody hacked the card by logging into giftcardmall.com and registered it under their phone number and name.... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Veranstaltungen & Unterhaltung

Informationen, die aus verschiedenen externen Quellen stammen

Welcome to GiftCardMall.com, where we help you create gifts as unique as your loved ones. From custom Visa Gift Cards to store gift cards and e-gift cards, we are your one stop shop for celebrating individuals. Want to know more about our company and how we’re active in our community? Connect with us on social media, read our blog and past press releases. If you are looking for cards for your business, visit our corporate site OmniCard.com where you can find incentive cards and professional greeting cards.


Kontaktinformationen

1,2

Ungenügend

TrustScore 1 von 5

1994 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

1,2

Alle Bewertungen

(1.994)

116 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

I was gifted a 75.00 gift card

I was gifted a 75.00 gift card. Went to the gas station purchased a 23.00 vape. Hadn't even registered the card yet. I got home round 4p.m. 51.10 was used for TikTok shop. I thought no one could use your card online unless you registered it!! Mine was used.

6. Januar 2026
Bewertung ohne vorherige Einladung
Gift Card Mall-Logo

Antwort von Gift Card Mall

Hello Paula,

Thank you for sharing your experience. We understand how concerning this situation must be and we want to assist you as quickly as possible. Please check your email for a message from noreply.notifications@trustpilot.com, as we need to gather some details to investigate and resolve this issue for you. Your feedback is important to us, and we appreciate your cooperation.

Regards,
Maurice V.
Giftcardmall.com

**UPDATE FROM GIFTCARDMALL.COM 01/18/2026**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-(877) 944-3822; our team will help you.

Maurice V.
Giftcardmall.com

Bewertet mit 3 von 5 Sternen

Good things

Good things, worked the card had 100$ bad things I randomly got onto the card because I wanted to buy a usb c cord because I got this card for chrismas but then Purches for a game I don't own or play were madeTransaction Details
Authorized amount:
-$800.00
Retailer name:
Google Mobile Legends
Purchase Date:
01/08/2026
Retailer city:
Mountain View
Settlement amount:
$6.56
Retailer zip code:
01/06/2026 Purchase Original Sale Google Mobile Legends Mountain View USA -$1,600.00
$7.03

Transaction Details
Authorized amount:
-$1,600.00
Retailer name:
Google Mobile Legends
Purchase Date:
01/06/2026
Retailer city:
Mountain View
Settlement amount:
$13.11
Retailer zip code:
01/05/2026 Purchase Original Sale Google Mobile Legends Mountain View USA -$1,600.00
$7.03

Transaction Details
Authorized amount:
-$1,600.00
Retailer name:
Google Mobile Legends
Purchase Date:
01/05/2026
Retailer city:
Mountain View
Settlement amount:
$13.08
Retailer zip code:
If you can reach out to me that would be awsome (Update: They tried to reach out to me I failed to see it in time and if they can send another request shortly I will be glad to share my incident)

9. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Gift Card Mall

Dear Usheje,

Thank you for sharing your experience with us. We’re very sorry to hear about the unexpected transactions and understand how concerning this must be. We’d like to review your case and assist you as quickly as possible. Please check your email for a message from noreply.notifications@trustpilot.com, as we’ve reached out to gather the necessary details to help resolve this issue. Your feedback is important to us, and we appreciate the opportunity to make this right.

Warm regards,
Josh R.
Giftcardmall.com

Bewertet mit 1 von 5 Sternen

Horrible Website

I got a visa card from you guys for christmas and whenever try activating it keeps on giving me the same error "We are unable to process your request at this time. If you continue to receive this error, please contact Cardholder services by calling the number on the back of your card." And whenever I call that number I GET A 7 HOUR WAIT TIME.

9. Januar 2026
Bewertung ohne vorherige Einladung
Gift Card Mall-Logo

Antwort von Gift Card Mall

Dear Noah,

Thank you for sharing your experience with us. We’re very sorry for the trouble you’ve had activating your card and for the long wait time you encountered when trying to reach support. We’d like to review your case and assist you as quickly as possible. Please check your email for a message from noreply.notifications@trustpilot.com, as we’ve reached out to gather the necessary details to help resolve this issue. Your feedback is important to us, and we appreciate the opportunity to make this right.

Warm regards,
Josh R.
Giftcardmall.com

**UPDATE FROM GIFTCARDMALL.COM 01/12/2026:**

Hello Noah, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Warm regards,
Josh R.
Giftcardmall.com

Bewertet mit 1 von 5 Sternen

I GOT MY MONEY BACK - HERE’S HOW YOU CAN TOO:

For all of us who have gotten scammed out of our money because the card was “declined” or “fraudulent” — here’s my success story that I hope with help!
Backstory: 2 $50 cards declined at Target. I called customer service at mygiftcard (the number on the back of the card) and they said funds would go back after 7-10 days. Weeks later, nothing. Called back. They said they would issue e-gift card replacements. Still got nothing. Kept calling back, kept being told "oh it will take 24-48 hours" and "we need a picture of you and your ID" over and over. After a week of this, my (very assertive) husband stepped in and did this - here's the playbook.
Make sure you have a case number from previous calls.
1. When on the phone with customer service, give the case number, and INSIST they provide you the e-gift card replacement on this call. And if they cannot, ask that they transfer you to a supervisor.
2. If they say they can't transfer you, demand that they do.
Say that you'll wait, they can put you on hold, whatever - but the situation is unacceptable and you have to be put through to a supervisor.
3. Once on the phone with a "supervisor" or someone willing to help, insist you receive the replacements while on the phone. They will say "the best we can do is 4 hours" or "it takes 1-2 hours". IT DOES NOT. At this point, my husband said "ok fine, I have 2 hours - I'll stay on the phone until it arrives in my inbox and we can confirm it works" - this seemed to be a key phrase.
After this and a few 2 minute holds and a few more times insisting that the cards be sent while on the phone with this representative, the actually sent the dang replacement cards. I couldn't believe it.
4. Stay on the phone while you register the new cards. We immediately bought 2 $50 Amazon cards while still on the line to confirm the funds would go through.
I sincerely hope this helps anyone who is dealing with this can get your money back too. Best of luck!

9. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Gift Card Mall

Dear Victoria,

Thank you for sharing your experience and for providing such detailed feedback. We’re truly sorry for the inconvenience and frustration you’ve encountered, and we understand how important it is to resolve this quickly. Please check your email for a message from noreply.notifications@trustpilot.com, as we’ve reached out to gather the necessary information so we can review your case and assist you further. Your feedback is valuable to us, and we appreciate the opportunity to make this right.

Warm regards,
Josh R.
Giftcardmall.com

Bewertet mit 1 von 5 Sternen

Customer service non existent. Site unusable.

Unable to register card. Tried to find out details over phone, but that went nowhere. The website on the back of the card no longer exists. No even sure I was using correct site. This company should be shut down.

9. Januar 2026
Bewertung ohne vorherige Einladung
Gift Card Mall-Logo

Antwort von Gift Card Mall

Hello Deborah,

Thank you for sharing your feedback. We’re sorry to hear about the difficulties you experienced with our website and customer service. We truly want to assist you and resolve this issue. Please check your email for a message from noreply.notifications@trustpilot.com, as we need some additional information from you to provide further support.

Regards,
Maurice V.
Giftcardmall.com

**UPDATE FROM GIFTCARDMALL.COM 01/13/2026**

Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Maurice V.
Giftcardmall.com

Bewertet mit 1 von 5 Sternen

Gift Card Balance Stolen

I went to check the balance and register a pre-paid gift card using the link provided on the back of the card, within an hour or so my whole balance was drained and used for some vendor I've never heard of before. I tried calling the support number provided on the back and kept getting an automated service that would put me on hold and I never got a call back once it inevitably hung up on me.

EDIT- 1/22

The company did contact me and investigated my claim. I did get a response that they found that my card has been used fraudulently and they have since sent out a replacement card with a new balance. The email says it should take 3 days to a week for the card to arrive via mail. It's been a week so far and have not received it yet, however if I do receive a new card and am able to use the balance I will be happy to revise my review and leave a positive rating for the resolution of my problem!

6. Januar 2026
Bewertung ohne vorherige Einladung
Gift Card Mall-Logo

Antwort von Gift Card Mall

Hello Ellie,

Thank you for sharing your experience. We’re truly sorry to hear about the issues you encountered with your gift card and the difficulty reaching support. Your feedback is very important to us, and we want to assist you further. Please check your email for a message from noreply.notifications@trustpilot.com, as we need to gather some details to investigate and resolve this matter promptly.

Regards,
Maurice V.
Giftcardmall.com

**UPDATE FROM GIFTCARDMALL.COM 01/09/2026**

Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Maurice V.
Giftcardmall.com

Bewertet mit 1 von 5 Sternen

DON'T PURCHASE

I bought a gift card at the grocery store for my son. He registered the card and then tried to use it. He was told there isn't any money on the card. Total BS. I am being told that the card has been blocked. Every phone call, I have called over 4 times, is more frustrating than the last one. I sent an email with all the information they asked me for. It still wasn't enough. They said they needed to talk to my son in order to unblock the funds. AGAIN, TOTAL BS!!! They talked to my son, asked him a couple of questions, then told me they don't have the information that I emailed them. They are making me jump through hoops for NOTHING! DO NOT EVER BUY A GIFT CARD FROM THESE SCAMMERS.

UPDATE: They asked for more information, then said they are working on resolving this. STILL HAVEN'T HEARD ANYTHING FROM ANYONE.

UPDATE: Jan. 11, 2026
STILL NO WORD FROM ANYONE. ANY RESPONSE ONLINE TO BAD REVIEWS FROM THIS "COMPANY" IS TO MAKE PEOPLE BELIEVE THEY ARE RESPONSIVE WHEN THEY AREN'T. I HAVE GIVEN THEM EVERYTHING THEY HAVE ASKED FOR. IF YOU CALL THEM THEY WILL SAY THEY DON'T HAVE THE INFORMATION YOU GAVE THEM.

24. Dezember 2025
Bewertung ohne vorherige Einladung
Gift Card Mall-Logo

Antwort von Gift Card Mall

Hello Marie,

We’re sorry to hear about your experience and appreciate you sharing these details. We understand how frustrating this must be and want to help resolve it as quickly as possible. Please check your email for a message from noreply.notifications@trustpilot.com, as we need to gather some additional information to assist you further. Thank you for giving us the opportunity to make this right.

Regards,
Maurice V.
Giftcardmall.com

**UPDATE FROM GIFTCARDMALL.COM 01/08/2026**

Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Maurice V.
Giftcardmall.com

Bewertet mit 1 von 5 Sternen

Absolute scam

Absolute scam. My daughter received a gift card from these fraudulent thieves. They refused to activate it online and told me on their phone system that I don't know my correct zip code. Absolute rubbish, never trust them with a single cent.

5. Januar 2026
Bewertung ohne vorherige Einladung
Gift Card Mall-Logo

Antwort von Gift Card Mall

Dear Richard,

Thank you for sharing your feedback. We’re sorry to hear about the difficulties you experienced with activating your gift card and understand how frustrating this must be. Please check your email for a message from noreply.notifications@trustpilot.com, as we need some additional details to review your case and assist you further. Your concerns are important to us, and we’re committed to helping resolve this issue.

Warm regards,
Josh R.
Giftcardmall.com

**UPDATE FROM GIFTCARDMALL.COM 01/08/2026:**

Hello Richard, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Warm regards,
Josh R.
Giftcardmall.com

Bewertet mit 1 von 5 Sternen

fraudulent cards, poor support, suspicious practises

I had received a $250 Visa gift card on 12/25/25, and registration the following day through their website went smoothly. However, after my first purchase, I began to notice small issues popping up over the past 2 weeks; such as being unable to login to the site to view my funds, despite the correct card number being entered. The last time I had checked yesterday, I had $27; and was waiting on a $38 refund (which I should have received promptly, as it was a pending charge, not a true charge! Just another sign of suspicious activity from this scammy company. Even now, I do not have my refund). When I went to check my card balance today, the remaining $27 had been drained by a supposed PayPal issuer. I have NEVER connected this card to any PayPal accounts. When I called support, the security code was nearly impossible to pass (despite being entered correctly) and they would not accept my card details, despite them all being entered correctly. There is no human managing support, just an automated system. PLEASE protect your money and avoid these fraudulent cards.

5. Januar 2026
Bewertung ohne vorherige Einladung
Gift Card Mall-Logo

Antwort von Gift Card Mall

Dear Fester,

Thank you for sharing your experience. We understand how concerning this situation must be and want to assist you as quickly as possible. Please check your email for a message from noreply.notifications@trustpilot.com, as we need some additional details to review your card activity and help resolve this issue. Your feedback is important to us, and we’re committed to investigating this thoroughly.

Warm regards,
Josh R.
Giftcardmall.com

**UPDATE FROM GIFTCARDMALL.COM 01/07/2026:**

Hello Fester, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Warm regards,
Josh R.
Giftcardmall.com

Bewertet mit 1 von 5 Sternen

Fraud charges on the gift cards

Fraud charges on the gift cards, their system must have been hacked! I got two $50 gift cards as a Christmas gift and activated and used it the same day. Both cards worked once and after that they don't work anymore even though i know they still have balance. I looked online to review the charges and there are Google Apps and Games worth $1600+ charges. I tried calling the numbers, no one is answering. The website, there is an option to "Report" or Dispute which i did. And then i saw how many people are experiencing the same thing. I'm surprised has not done anything to update their security system. Looks like this has been happening for years!

1. Januar 2026
Bewertung ohne vorherige Einladung
Gift Card Mall-Logo

Antwort von Gift Card Mall

Hello,

Thank you for sharing your experience with us. We’re truly sorry to hear about the issues you encountered with your gift cards and understand how frustrating this must be. Please check your email for a message from noreply.notifications@trustpilot.com, as we’ve reached out to gather your details so we can investigate and assist you further. Protecting our customers and ensuring security is a top priority, and your feedback helps us improve. We appreciate your patience and the opportunity to resolve this for you.

Warm regards,
Josh R.
Giftcardmall.com

Bewertet mit 1 von 5 Sternen

Resells through Eneba.

Resells through Eneba.

Scam, your key will already be used, with no way to refund.

Stay away.

6. Januar 2026
Bewertung ohne vorherige Einladung
Gift Card Mall-Logo

Antwort von Gift Card Mall

Dear Matt,

Thank you for sharing your feedback. We’re sorry to hear about your experience and appreciate you bringing this to our attention. GiftCardMall does not authorize or support reselling through third-party platforms like Eneba, and we strongly recommend purchasing directly from our official channels to ensure product validity and security. If you believe you’ve received a used or invalid key, please reach out to our support team with your order details so we can investigate and assist you further. Your trust matters to us, and we’re committed to resolving this promptly.

Warm regards,
Josh R.
Giftcardmall.com

Bewertet mit 1 von 5 Sternen

Declined my purchase but let a gambling site use it

Used card for online purchase, card never left house. Refunded for item back to card. Went to use card again, was declined even tho there was 90.05 on card as per the website. I tried to used the card at work, was declined for $1.25 the following my purchase a gambling website called Fanduelcasprimary instantly stole the 90.00 as per the gift card receipt online at their site. There is no customer service at all. No resolution to lost funds. Do not use these cards. My guess is that the Company that stole my money is a shell for the credit card gift card company so they can steal the funds if you go thru a credit card machine at a store. The really bad thing is once I was declined for the 1.25 sale they authorized a on line sale with no card present for the remaining 90.00. NEVER EVER USE any of these cards MCgift.giftcardmall.com is a fraud grifter who takes your money. Lesson learned.

4. Januar 2026
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Antwort von Gift Card Mall

Dear Leslie,

Thank you for sharing your experience with us. We’re truly sorry to hear about the issues you encountered with your gift card and understand how frustrating this must be. We take concerns like yours very seriously and want to investigate this further to help resolve the matter. Please check your email for a message from noreply.notifications@trustpilot.com, as we’ve reached out to gather the necessary details to assist you. Your feedback is important to us, and we appreciate the opportunity to make this right.

Warm regards,
Josh R.
Giftcardmall.com

**UPDATE FROM GIFTCARDMALL.COM 01/08/2026:**

Hello Leslie, we're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you.

Warm regards,
Josh R.
Giftcardmall.com

Bewertet mit 1 von 5 Sternen

This place is a scam!

This place is a scam!. Tried to activate a gift card that my friend gave me and the website doesn't work then I called the number and whoever answer didn't do a thing ! ,the only thing he said was your card has 0 balance and it was used on September !!!!!. The card was sealed and I just opened and call for activation and they say that it was used already!!!!????? . This place is a scammer . Don't buy cards from this place . You'll loose your money . Bad customer service and not a reliable place at all!.

31. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Gift Card Mall

Hello Juan,

We’re sorry to hear about your experience and appreciate you sharing this feedback. We take these concerns seriously and want to assist you further. Please check your email for a message from noreply.notifications@trustpilot.com, as we need some additional details to investigate and resolve this issue promptly.

Regards,
Maurice V.
Customer Service Team

Bewertet mit 1 von 5 Sternen

Card info stolen and no help is available

Received a $100 mc gift card for Christmas. Went to register it for the first time and someone had already registered it and used the entire balance. No recourse available. The number is a little automated system with no access to a live representative. No help on the website, it basically tells you if you weren't the one to register it, f you. They just let Internet thieves take your money, because they get theirs regardless. Just give cash as presents.

29. Dezember 2025
Bewertung ohne vorherige Einladung
Gift Card Mall-Logo

Antwort von Gift Card Mall

Dear Ashley,

Thank you for sharing your experience. We’re very sorry to hear that your Mastercard gift card was compromised and that you were unable to reach a live representative for assistance. We understand how frustrating and disappointing this situation must be, and we want to help. Please check your email for a message from noreply.notifications@trustpilot.com, as we need a few details from you to investigate and work toward a resolution. We appreciate your patience and the opportunity to address this.

Warm regards,
Josh R.
Giftcardmall.com

Bewertet mit 1 von 5 Sternen

Difficult to use

Even after registration and waiting 3 days the card was declined by Amazon as was the similar card my daughter got as a gift.
When I checked the balance the money is there. It shows so attempt at a transaction at all and the "contact us" is not a link. Your only Choices are a phone call during business hours or postal mail.

It shouldn't be this hard to use. I have asked the giver to not give these anymore.

Update: trust pilot is saying I need to give this company my phone number or my review will be flagged as not genuine. I do not give my phone number. So apparently I can't give an honest review without giving my personal info. What the heck?

27. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Gift Card Mall

Dear Maria,

We’re sorry to hear about the difficulties you’ve experienced and understand how frustrating this must be. We want to help resolve this issue as quickly as possible. Please check your email for a message from noreply.notifications@trustpilot.com, as we need some additional details to assist you further. Thank you for sharing your feedback and giving us the chance to make things right.

Warm regards,
Josh R.
Giftcardmall.com

**UPDATE FROM GIFTCARDMALL.COM 12/30/2025:**

Hello Maria, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Warm regards,
Josh R.
Giftcardmall.com

Bewertet mit 1 von 5 Sternen

I was gifted a $200 virtual visa card…

I was gifted a $200 virtual visa card for Christmas went to use it today on Amazon and it was declined. Went on the website to look up balance and low and behold there were 2 transactions made from Macy's that I did not make as I only did the Amazon. I'm a bit pissed to say the least and so is the person that gifted it to me for Christmas. What a scam!

28. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Gift Card Mall

Dear Kimberly,

We’re very sorry to hear about your experience and understand how upsetting this must be. We take situations like this seriously and want to help resolve it as quickly as possible. Please check your email for a message from noreply.notifications@trustpilot.com, as we need some additional details to assist you further. Thank you for bringing this to our attention and giving us the opportunity to make things right.

Warm regards,
Josh R.
Giftcardmall.com

Bewertet mit 1 von 5 Sternen

Bogus $100 gift card, no resolution

I purchased $100 gift card. When my son tried to register it online, it indicated the funds had already been spent on (12/21/2025 with BETMGM) and the balance was zero. I spent over an hour trying to resolve it via phone and on-line but couldn’t even get to a person. Whoever hijacked the card created an account that we can’t access.

26. Dezember 2025
Bewertung ohne vorherige Einladung
Gift Card Mall-Logo

Antwort von Gift Card Mall

Hello Doug,

Thank you for sharing your experience. We understand how concerning this situation must be and we truly apologize for the inconvenience. To assist you further, please check your email for a message from noreply.notifications@trustpilot.com where we’ve requested additional details. Once we receive your information, we’ll work diligently to resolve this issue.

Regards,
Maurice V.
Giftcardmall.com

**UPDATE FROM GIFTCARDMALL.COM 12/30/2025**

Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Maurice V.
Giftcardmall.com

Bewertet mit 1 von 5 Sternen

Stay Away From My Gift Card Mall

I received a $100 gift card for Christmas and have been unable to activate it. I was told to use the number on the back of the card, it doesn't work. I saw a number posted by someone identifying themselves as a company representative on this platform. I used that number...nothing. I will see the person who gave it to me on Sunday and maybe they can get their money back. I certainly hope so.

26. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Gift Card Mall

Hello Deb,

Thank you for sharing your experience. We’re sorry to hear you’re having trouble activating your gift card. To assist you further, we need to gather some details securely. Please check your email for a message from noreply.notifications@trustpilot.com and respond through that channel so we can help resolve this issue promptly.

Regards,
Maurice V.
Giftcardmall.com

**UPDATE FROM GIFTCARDMALL 12/30/2025:**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-(877) 944-3822; our team will help you.

Maurice V.
Giftcardmall.com

Bewertet mit 1 von 5 Sternen

Giftcardmall.com is a scam!

Avoid giftcardmall.com at all cost! They took my money then prevent the recipient of the card from registering it for use via thier joke of a website with zero customer service! Beware they subtract a monthly service fee to bleed the account dry which you cannot access. I see a class action lawsuit in giftcardmall.com's near future!

23. Dezember 2025
Bewertung ohne vorherige Einladung
Gift Card Mall-Logo

Antwort von Gift Card Mall

Hello Mike,

Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating this must be. To assist you further, we need to gather some details about your order. Please check your email for a message from noreply.notifications@trustpilot.com and respond so we can work with you to resolve this issue promptly. Your satisfaction is important to us, and we appreciate the opportunity to make things right.

Regards,
Maurice V.
Giftcardmall.com

Bewertet mit 1 von 5 Sternen

Beware!!!! SCAM

This is a total scam, i received 2 gift cards from my place of work. Upon registering both cards were drained within minutes for online gambling, the company was no help needing proof that i didn't make them the purchases. Total Scam will never use again.

22. Dezember 2025
Bewertung ohne vorherige Einladung
Gift Card Mall-Logo

Antwort von Gift Card Mall

Dear Stephanie,

Thank you for sharing your experience with us. We’re very sorry to hear about the issues you encountered with your gift cards and understand how concerning this situation must be. Please check your email for a message from noreply.notifications@trustpilot.com, as we need to confirm some details in order to investigate and assist you further. We appreciate your patience and the opportunity to resolve this matter.

Warm regards,
Josh R.
Giftcardmall.com

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