This app is Just Awesome. Vuelo is user friendly with a very easy to navigate application. No bells and whistles, customers can see all the important aspects or their purchases at a click of a button.... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Vuelo is a really convenient option for booking flights. I like that you can book your flight now and pay later over time, with flexible repayment options of up to 12months. It makes travelling much m... Mehr ansehen
Unternehmen hat geantwortet
I had a fantastic experience with Vuelo. The booking process was incredibly easy, and the flexible payment options made everything so much more manageable. The app itself is smooth, convenient, and re... Mehr ansehen
Unternehmen hat geantwortet
I have used Vuelo for a few travel related purchases over the last few months. It is very easy to use and the payment terms are transparent. Anytime I have spoken with customer service, they are extr... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Travel with financial flexibility with Vuelo. Spread the cost over interest free instalments.
Kontaktinformationen
222 Regent Street, W1B 5TR, London, Vereinigtes Königreich
- +44 20 4587 9437
- support@getvuelo.com
- getvuelo.com
4,6
Hervorragend
425 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Antwort von Vuelo
The love is mutual, we promise! Thank you so much for the kind words and for taking the time to share this with us. We are so happy Vuelo is hitting the mark for you and we look forward to being part of every adventure that comes your way! 💜
Very very easy to use
Very very easy to use, the credit was a bonus too. Life saver for someone like me that likes to travel a lot.
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
This means the world to us, thank you so much! We built Vuelo for travellers just like you and we are so happy it is making every trip that little bit easier. Happy travels! 💜
It was very easy to get the deal to pay…
It was very easy to get the deal to pay in installments
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
Making instalment payments feel effortless is something we work really hard on, so this is so wonderful to hear! Thank you for taking the time to share your experience and we are so happy Vuelo could make it all come together for you. Here is to your next adventure! 💜
Easy to use so far and very straight…
Easy to use so far and very straight forward!
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
Straightforward and easy, exactly the experience we set out to create! We are so glad you are enjoying Vuelo so far and we truly cannot wait for you to see everything else it has to offer. Welcome aboard and here is to many amazing trips ahead! 💜
My issue was dealt with so good
My issue was dealt with so good, I felt listen to and everything was clear explained to me.
Keep up the great work good team members you have working for you 🙏
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
This means so much to us, thank you! Making sure every customer feels heard and leaves with full clarity is exactly what we aim for. We will absolutely pass this on to the team, it will make their day! We are so glad we could help and we look forward to being there for you again. 💜
Setting and using a one time is easy
Setting and using a one time card is easy. All the details of the card are supplied and ready to use. Will use it again.
2. März 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
That is exactly the experience we designed it for! Simple, ready to go and no fuss. We look forward to helping you book your next trip! 💜
Brilliant from the start
This app is Just Awesome. Vuelo is user friendly with a very easy to navigate application. No bells and whistles, customers can see all the important aspects or their purchases at a click of a button. Brilliant concept and one I shall be taking advantage off long into the future.
2. April 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
Thank you so much for this! Keeping things simple and easy to use is exactly what we aim for, so it's wonderful to hear it's landing that way. We're so glad to have you with us and we look forward to making many more trips possible for you! 💜
What a great idea
What a great idea, easy to use and will definitely book holidays this way in the future
1. April 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
Thank you so much for the kind words! We built Vuelo with exactly this in mind, making it simple and stress free to spread the cost of your travels. We cannot wait to help you book your next holiday! 💜
Excellent help for emergency travels…
Excellent help for emergency travels and easy payments too.
7. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
Knowing Vuelo was there for you when it mattered most means everything to us! That is exactly why we built it — so travel is always within reach, even when life throws the unexpected your way. Wishing you many more adventures ahead! 💜
Easy and user friendly
Easy and user friendly. Thank you
30. März 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
That means the world to us! Making travel simple and accessible is exactly what we set out to do. We hope to be part of many more adventures for you! 💜
It’s so easy and convenient to…
It’s so easy and convenient to organise. I wish I’d known about this payment method sooner. Very nice
29. März 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
That feeling when you discover something that just makes life easier!💜 So happy Vuelo has been that for you. We work really hard to make travel payments as smooth as possible and it means a lot to hear it's making a difference. 💜
Antwort von Vuelo
That's what we like to hear! Quick and easy is what we're all about. Thanks for the recommendation and happy travels! 💜
Fraudulent account was opened in my…
Fraudulent account was opened in my name. Nobody responding to my emails or calls to close the account and rectify .
5 days later and still no personal update from Vuelo regarding this matter. Note they clearly don’t take fraud as seriously as they claim to!
23. März 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
We’re sorry to hear how you’re feeling about this.
We’ve reached out to you multiple times via email regarding this matter but haven’t received a response so far.
It’s important we hear back from you so we can move forward and resolve this properly.
Please check your inbox (and spam/junk folder just in case) and reply to our latest message — we’re here to help and get this sorted as quickly as possible.
I have used Vuelo for a few travel…
I have used Vuelo for a few travel related purchases over the last few months. It is very easy to use and the payment terms are transparent. Anytime I have spoken with customer service, they are extremely friendly and very helpful. I especially love the ability to use one time cards for my travel needs.
25. März 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
Thank you so much for this wonderful review! It truly means the world to us to hear you've been enjoying the Vuelo experience.
We're so glad the payment terms have been clear and transparent, and that our team has been able to help you along the way. Hearing that the one-time card has made your travel purchases easier is exactly what we love to see.
We look forward to being part of your next adventure! 💜
This is an amazing way to have you…
This is an amazing way to have you dream vacations at no stress. And the customer service is excellent. I was confused about a charge and the patience and time with which Sofian gave me a breakdown and explained was top notch!
25. März 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
Thank you so much for this lovely review! It truly warms our hearts to hear that Vuelo has made planning your dream vacations a little easier and stress free.
We will absolutely pass on your kind words to Sofian. It's so great to hear that the time taken to walk you through your query made a real difference and that's exactly the experience we want every customer to have.
We look forward to being part of your next adventure! 💜
Easy app can be easily used with clear…
Easy app can be easily used with clear plans
25. März 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
Thanks so much for your review, really glad to hear you’re finding the app easy to use and the plans clear 💜
If you ever need anything or have any feedback, we’re always here to help.
LOVE THIS. GREAT FOR TRAVELLING
Amazing website. Truly a lifesaver, especially when you have to take a emergency flight and don’t want to splash out on a flight all at once.
Their customer service is great also!
Love this company
17. März 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
This is so lovely to read, thank you! We're really glad Vuelo has been a lifesaver for those moments when you need a flight and don't want to pay it all at once. That's exactly why we're here.
We'll make sure to pass on the kind words about our customer service team too, they'll love hearing this. 💜
This is the best card for travel.
This card is optimally suited for travel, vacation, and recreational activities.
24. März 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
Thank you so much! We're so happy to hear that Vuelo has been the perfect fit for your travel, vacations and recreational activities. That's exactly what we built it for.
We'd love to be part of your next adventure. 💜
I had uncertainty that my flight was…
I had uncertainty that my flight was going to go ahead due to the conflict in the Middle East but Justine from Vuelo done everything she could to ease our mind and find us a swift alternative on the same day departing from the same location to ensure we made our family wedding in Thailand I couldn’t fault this company or Justine the customer care agent who handled her Case one bit 👍🏻 managed to change our flights in a short space of time all for no extra cost amazing service !
22. März 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
Thank you so much for sharing this, it truly means the world to us. We're so glad the team was able to find a swift alternative and get everything sorted so you could make it to your family wedding in Thailand.
We'll make sure to pass on the kind words, they'll be so happy to hear this. Moments like these are exactly why we do what we do.
We hope the wedding was absolutely wonderful. Here's to many more happy travels ahead. 💜
AVOID This is such a unorganised and…
This is such a unorganised and unprofessional financial services organisation! They state below in replies that it was a temporary system update that caused the issues of getting threatened by emails about missed payments. Instead as of today I have received another threatening email about a purchase which was paid off last month, and apparently they are taking the payment on the 15th January 2026… it is the 22nd March 2026. I am now referring my complaint to thr Financial ombudsman Services and I implore others to follow suit. They have refused to log my complaint and investigate the dissatisfaction of their service. So now FOS can deal with them!.
22. März 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
Thank you for taking the time to share your feedback with us. We hear you and we want you to know we are taking this seriously. This is not the experience we want for any of our customers.
The emails you received were sent due to a temporary system update and no money has been or will be taken. We completely understand how these emails would have caused concern and we are sorry for the confusion.
We absolutely want to get this resolved for you and we are committed to working with you every step of the way. We have already reached out to you directly so please do check your messages.
If you would like to discuss this further, please contact us at support@getvuelo.com. We are here for you and we will see this through. 💜
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