Had really amazing support from Harlyn (but of course, the entire customer support team in general!). The team always takes the initiative and actively helps me manage my care, which is doubly help... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Mindful has given me peace of mind and convenience for the several years. The medical providers are top notch and are compassionate listeners. The support team personnel are timely with their help a... Mehr ansehen
Unternehmen hat geantwortet
I really appreciate the customer service! Dealing with pharmacies is very stressful but it's nice to know whenever I need support, the customer service at Mindful is always there to help. With my most... Mehr ansehen
Unternehmen hat geantwortet
Mindful has been very helpful managing my mental health! My doctor is very caring and she seems genuinely concerned. I was having trouble receiving my latest medication and customer service made it a... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Fast, Convenient, and Expert Mental Health Services. Get professional care from the comfort of your home, anytime you need it.
Kontaktinformationen
Vereinigte Staaten
- getmindfulhealth.com
4,7
Hervorragend
352 Bewertungen
Hat 95 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Very communicative and helpful!
6. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Calm problem-solver
Scheduling was complicated due to busy schedules, and Justin diligently found the first available time in the near future to make the appointment that works for both parties.
12. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Tarah from Mindful was very attentive to resolving my concern
Tarah from Mindful was extremely helpful in resolving my scheduling concern. I felt she handled my situation very fairly, and I truly appreciated the care, attention, and professionalism she gave my case.
12. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Very responsive
Very responsive. They have never left me hanging. They always beat their own deadlines. They will tell me sometimes it takes two to three days, but I usually get a response within minutes, if not hours.
12. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
My experience with Mindful Health has…
My experience with Mindful Health has been excellent from start to finish. I met with a practitioner on Monday, and she was incredibly easy to talk with — the kind of conversation that puts you at ease right away. The follow-up afterward has been just as impressive. Anytime I've had a question, the team has made everything super user-friendly and quick to resolve. They even went the extra mile by calling my pharmacy to check on a prescription and then following up with me directly to let me know it was ready — something I never even asked them to do. That kind of above-and-beyond service is rare these days, and I genuinely appreciate it. Highly recommend.
12. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Good customer service
Good customer service, they’re quick to resolve any issues. Michael sorted out a miscommunication with my pharmacy and I was able to quickly get my medication.
11. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Hope was incredibly helpful!
Hope was incredibly helpful in resolving my issue.
11. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
They are amazing
They are amazing, they helped Micka helped me a lot and the Dr. Shelia, I have been going through a lot and they have made a big difference in my life. In life you have to keep trying, never give up.
8. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Customer support is great
Lin is great! Very helpful. Great customer support
6. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Antwort von Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
I’ve had to deal with lots of customer…
I’ve had to deal with lots of customer service people today, and I will say without a doubt that my experience with mindful has been the best experience of them all. The wait time was short there was no AI to have to fumble through. The agent was pleasant. Understood my request and executed it flawlessly. I appreciate this more than I then I can express in a this Message. Dealing with customer service as of late has become one of the most nightmarish experiences and I am thankful that this was easy and fast and I am thankful to your customer service agents!
6. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Antwort von Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Mindful is an excellent provider for ADHD Mamagement
Mindful is an excellent provider for people with ADHD. The customer service is easily reachable by both phone and email. If ever there is an issue with prescription processing Done/Mindful replies straight away, in less than 24 hours. Being able to seamlessly contact your physician to verify any queries that may arise is their strong suit.
In addition, the doctors are excellent. I’ve seen the same physician consistently, he is funny and kind.
The best bit is the online interface, using Zoom for appointments as opposed to having to go to the doctor every 3 weeks to refill my prescription has been life changing.
Appointment scheduling, physician contact information, and medication records are so clear and organized because of this handy interface. I highly recommend Mindful/Done to anyone who wants to easily manage their ADHD.
6. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
The Mindful team and and providers
The Mindful team and providers have been very caring, helpful and supportive, always addressing concerns when help is needed thank you
5. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Michael was super helpful with my…
Michael was super helpful with my customer support concern. He resolved in a matter of hours of me submitting an inquiry. Wish every company had a michael available!
5. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Friendly and Helpful Customer Service 5 Stars!
I called customer service because I wanted assistance switching new providers. Allen expertly helped me do so and scheduled me for the first available appointment. He was very helpful and empathetic to my situation and reminds me why Mindful Health is a wonderful solution for me. Thank you, Allen. You are a customer service rockstar!
5. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Easy to work with
4. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Mark has been one of the easiest people…
Mark has been one of the easiest people to talk to not only when speaking to this company but with a lot of customer support I’ve dealt seen (and I’ve been there) 10/10 needs a raise. Probably would’ve left and gone somewhere else if it wasn’t for him. I work in data analytics, you’ll see what I mean,
4. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Response time and customer service was…
Response time and customer service was really good.
3. April 2026
Bewertung ohne vorherige Einladung
Antwort von Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
I honestly had faith in them.
I was exited to get an appointment scheduled for that day. I’m in the middle of switching doctors and needed a refill. I made the appointment and they immediately charged me. I received a text message saying my appt scheduled for that day was changed to the following day. Ok I can deal. The following day I received a message saying my appointment was changed to MAY 8! That’s a more than a week!
Iv already had someone help me with my “urgent” need. This company stole my money.
28. April 2026
Bewertung ohne vorherige Einladung
Antwort von Mindful
Hello,
We take your feedback seriously and are concerned to hear that your experience did not meet our standards for care. To address this properly, we have conducted an internal audit of our records but are unable to find a patient profile matching your description or the name provided here.
To help us investigate and resolve this for you, we kindly request the following:
Verify your details: Please respond to the formal Trustpilot Request for Information we sent you. This allows us to securely identify your record while protecting your privacy.
Speak with us directly: Once we have verified your identity, we would like to speak with you. You may also schedule a direct call with our Patient Care Coordinator here: (https://getmindfulhealth.as.me/schedule.php).
To help us provide the most thorough follow-up possible, we would love to learn a bit more about your visit. Providing these details is the first step in allowing us to personally look into your concerns and find a positive resolution together. We’re here and ready to help as soon as we hear from you!
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