getinflow.io Bewertungen 93

TrustScore 3.5 von 5

3,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

2 years after downloading this app and using it briefly on a free subscription, I was charged $199 for a subscription I never signed up for. I downloaded it through the Apple Store but my bank account... Mehr ansehen

Bewertet mit 5 von 5 Sternen

This app has been a total game-changer for me. The combination of body doubling, insightful lessons, and AI suggestions has finally given me the structure I was missing. It doesn’t just help me get th... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I canceled the test subscription while it was still possible. After that, they charged me 119.99 USD. I wrote them, that I canceled correctly and that it causes me trouble. They don’t want to refund... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I’ve learned much from the modules on Inflow. I’ve learned a great deal from interacting with others in the community questions. I benefit the most from the live focus rooms/co-working sessions on... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Wellness-Programm

Vom Unternehmen geschrieben

Inflow is designed by people with ADHD, for people with ADHD. We’re not a glorified pomodoro timer or calendar. We’re a science-based digital program, here to help you manage your ADHD/ADD. Do you struggle with focus? Organization? Procrastination? What about attention, hyperactivity, and anxiety? Is your calendar, planner, habit tracker, or timer still not helping you organize or get things done? Is your to do list just not cutting it? Your ADHD/ADD diagnosis doesn’t have to hold you back. Inflow can help.


Kontaktinformationen

3,3

Akzeptabel

TrustScore 3.5 von 5

93 Bewertungen

5 Sterne
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Hat 91 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

I agree with others here that this…

I agree with others here that this seems like a scam! It was advertised that there was a 7 day free trial, and a reminder would be sent that the trial was about to be up before being charged. I used the app twice and was unimpressed. I was about to cancel (before the 7 days) and then I was charged 200 bucks! I followed the instructions to get reimbursed, which was to email them. I have emailed them twice over the past 3 days, and cancelled the subscription. No response! The app also claims that I have been on a 3 week streak of accessing their modules. I signed up a week and a few days ago and used it twice, answering maybe 6 questions! This company that claims to support people with ADHD is not what they claim to be. My next step is to fight it through my PayPal account. I’m so angry!

13. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von getinflow.io

UPDATE: We have just issued you a full refund. Please allow 5 business days for this to show up in your account.

We're so sorry to hear about your frustrating experience.

First off, I want to assure you that we are not a scam. We're a legitimate company dedicated to supporting people with ADHD. That said, it's clear that we dropped the ball in your case and I sincerely apologize for that.

Regarding the charges, we do have a generous refund policy and I'd be more than happy to work with you to resolve this right away. Please email us at hello@getinflow.io with your account details so we can process your refund ASAP. Alternatively, feel free to provide your account info here via Trustpilot and we'll make sure this gets handled ASAP.

Bewertet mit 1 von 5 Sternen

Bad customer service

I accidentally forgot to cancel my subscription, due to confusion surrounding my Apple Store stating I didn’t have a subscription as despite downloading the app, the subscription part is managed separately via website. Due to this I thought I was in the clear for paying any charges. They then proceeded to charge me £159. I emailed them 6 days ago and am yet to get a response despite them clearly stating they aim to reply between 24-48 hours.

I also messaged via instagram and was provided with an email that just bounced back continuously. Further direct messages are also being ignored.

Its made me feel really stressed out as this is a lot of money and they are offering 0 support with the situation. They advertise a clear ‘refund’ policy as they consider that forgetfulness is a trait of those who have ADHD, yet their wrap around support and response to such traits is not what I would expect at all. Avoid.

7. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von getinflow.io

We are very sorry to hear about the confusion and frustration surrounding your Inflow subscription. At Inflow, we pride ourselves on providing excellent customer support and have a generous refund policy.

We sincerely apologize for the delayed response from our support team. This is not the level of service we aim to provide. To help resolve this right away, please reach out directly to our support team at hello@getinflow.io. They will assist you with processing your refund.

Alternatively, if you prefer, you can provide the email address you used to sign up for Inflow here (I have just requested this info from you via Trustpilot). Our team will then look into this right away and get back to you.

Again, we are deeply sorry for any stress and inconvenience this has caused you.

Bewertet mit 1 von 5 Sternen

SCAM!!!! AVOID LIKE THE PLAGUE!!!

I downloaded this app for a so called “FREE 7 day trial” Bullshi%!! Even after canceling the subscription and deleting the app they charged me $200 a year later!! I even went to the App Store to the Report A Problem page and it says right there in plain sight FREE!! No other emails or subscription requests after that!! As a matter of fact NOT a single email from them EVER!! I checked through all my emails and NOTHING from them!! No confirmation, no membership charge email. NOTHING!!!!!! The only email I got was an email from Discover Card notifying me of their $200 charge. This app is so shady and unethical it should be banned IMMEDIATELY!! Who steals your money without asking and then charges you without informing you by email? Seriously!? I even tried to look up my account and it doesn’t exist because I canceled a year ago. It asked me to sign up for a new account. Called Discover immediately and reported the fraudulent charge and they will take action because this company won’t!! DO NOT DOWNLOAD THIS APP!!!!! SCAM!! SCAM!!

6. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von getinflow.io

Thank you for sharing your feedback and bringing this issue to our attention. I've thoroughly investigated your concerns by reviewing our records.

Based on my findings, it seems that the refund you requested has been successfully processed on our end. However, I realize that you may not have received a confirmation or the refund itself.

If you could please take a moment to verify whether the refund has arrived in your account, I would greatly appreciate it. In the event that you haven't received the refund or if you face any additional issues, please feel free to contact me directly at nafis.khan@getinflow.io. I'll be more than happy to provide further assistance and ensure that this matter is resolved to your satisfaction.

I sincerely apologize for any inconvenience caused and want to express my gratitude for your patience and understanding as we work together to address this issue.

Bewertet mit 4 von 5 Sternen

Late diagnosis, rural life, budget

I was diagnosed with ADHD at 40 and the Inflow app has been a real lifeline in helping me to both understand myself and to translate that learning into meaningful action. I live in a rural area and having a coach with the app is far more accessible and affordable than the alternatives.

27. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von getinflow.io

Hi Laura, your words mean so much to us! We're thrilled that Inflow has been a lifeline for you. It's inspiring to hear how you're thriving with the support of the app and your coach. Remember, you're not alone! We have a wonderful community of individuals who understand the unique challenges of ADHD, and we're here to support you every step of the way.

Bewertet mit 5 von 5 Sternen

Really improved concentration

Really great - helped me improve my concentration so much. Highly recommend

26. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von getinflow.io

Hi Dominic, we are thrilled to hear that Inflow has helped you improve your concentration! Your feedback is incredibly valuable to us, as it motivates us to make Inflow even better :)

Bewertet mit 5 von 5 Sternen

My most treasured app

Teaches me amazing techniques to manage things I struggle with everyday. I've noticed improvements in my daily life after using this app, little by little. I'm making appointments in time, no longer that reactive, and feel part of a wider community of people struggling with the same thing. Most of all I've learned acceptance. This is a big claim but its taught me more about my adhd than any psychologist I have gone to...

26. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von getinflow.io

Hi Kelly!

We were so touched to read your review of Inflow.

It's truly inspiring to hear about the positive changes you've made, like managing appointments on time and feeling less reactive.

We strive to create resources that empower individuals to manage their challenges and live fulfilling lives. Your feedback validates our efforts and motivates us to continue improving the app!

Bewertet mit 5 von 5 Sternen

10/10

They way the app is built and feels is simply perfect. I love it!

14. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von getinflow.io

Hey Daniel, we're thrilled to hear that you love the way the app is built and feels. We put a lot of effort into creating a user-friendly and intuitive experience, so your feedback is truly appreciated.

Bewertet mit 5 von 5 Sternen

AMAZING!!

I can't express enough how much this app has changed my life. Living with ADHD has its daily struggles, but since discovering this gem, I've felt empowered like never before. The incorporation of Behavioral Therapy techniques is nothing short of brilliant. It's evident that the developers truly understand the challenges we face and have crafted a solution that feels tailored to my needs. From the moment I open the app, I feel supported and understood. It's not just an app; it's a lifeline. Thank you from the bottom of my heart for creating something so impactful. Five stars doesn't even begin to do it justice!

16. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von getinflow.io

Hey Ty,

It's so fantastic that Inflow has made such a positive difference in your life.

We put a lot of effort into incorporating effective techniques and understanding user needs, so your feedback about feeling supported and empowered is truly valuable.

We appreciate you being part of the Inflow community.

Bewertet mit 5 von 5 Sternen

12/10

Knowledge, professional & prompt! I couldn’t recommend Inflow enough if you’re struggling with task management because of your add/adhd

16. Januar 2024
Bewertung ohne vorherige Einladung
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Antwort von getinflow.io

Thank you Morgan! We're passionate about helping people with ADHD succeed, so it's incredibly rewarding to hear that Inflow has made a difference in your life. Thanks for sharing your experience!

Bewertet mit 5 von 5 Sternen

great for people with ADHD

I’ve been using inflow for a couple years now and i continually learn more about my ADHD brain the more i use it. highly recommend!

14. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von getinflow.io

Great to hear you're finding Inflow useful Abigail! Thanks for sharing your experience :)

Bewertet mit 5 von 5 Sternen

Brilliant’

It’s great to have a place to go to learn more about how my head works, journal and organise my time. I especially enjoy the live coworking sessions. A great app - I find myself recommending it to others regularly!

8. Februar 2024
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Antwort von getinflow.io

Hi Grace, We're thrilled to hear Inflow is becoming your go-to for self-understanding! Knowing our live coworking sessions are helping you thrive makes us very happy.

Bewertet mit 5 von 5 Sternen

I've been using inflow for over a year…

I've been using inflow for over a year now, and it has saved my mental health! I use some of the features, but not all of them. The thing I use the most BY FAR is the co-working or focus room sessions. The best way I can describe it is "Adult study hall" via zoom. There is a host that can suggest tools/coping mechanisms when you're really struggling with your ADHD, and they use the pomodoro timer method to add some structure. Literally the best tool for my ADHD I've ever used, hands down!

8. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von getinflow.io

That's amazing to hear! It's truly inspiring to know that Inflow has made such a positive impact on your mental health over the past year.

Your description of the focus rooms and coworking sessions as "Adult study hall via Zoom" is spot-on!

Knowing that this specific feature resonates so deeply with you motivates us to keep improving and refining the experience. We truly appreciate you sharing your positive feedback and highlighting what works best for you.

Thank you again for your review! We're so glad Inflow has become a valuable tool in your journey.

P.S. If you have any suggestions for further improvements to the focus rooms or coworking sessions, please don't hesitate to share them directly with the hosts or contact the Inflow team at hello@getinflow.io

Bewertet mit 4 von 5 Sternen

I like it

I like it! Lots of good, well-paced learning material. I like that it's thoughtfully designed for people with ADHD so it doesn't try to be addicting or anything... once you finish your day's bite size lesson it politely tells you you're done. You can learn these things via reading online, but I like that it's in an app (less distracting, more intentional) and has audio (!!). Books/audiobooks are more in depth and probably better but the chunked format of these learning modules are handy and fun. These are to the point and very practical and applicable.

My favorite thing is the access to the pomodoro coworking sessions on zoom, and there is a paid person from Inflow that runs it and fosters a very supportive environment and community and offers ADHD-informed encouragement/advice. These body doubling sessions have singlehandedly finally made me able to work from home.

4 stars because I wish the coworking sessions were daily, and I wish I did the actual courses on the apps more consistently (I think they could do some things to make that easier). I have not used the coaching. I think the subscription for the app is a bit pricey but the coworking sessions completely made it worth it for me after I finally tried it. YMMV, may or may not be your thing, but I'm into it.

8. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von getinflow.io

Hi Nagisa,

Thank you for your detailed review! We appreciate your positive feedback on the learning materials, audio options, and practical applications within Inflow.

We also hear you and your desire for daily coworking sessions and are actively evaluating community needs to potentially offer more frequent sessions in the future. It's fantastic to hear how the supportive environment and ADHD-informed guidance have positively impacted your work-from-home experience and wish you continued success with this in future!

We also hear your feedback about the subscription cost and want to assure you that we try to balance the value we offer with affordability, and community-driven features like coworking contribute significantly to that value.

Bewertet mit 5 von 5 Sternen

Big impact on my life!

InFlow has had an incredible impact on my life. I've gotten knowledge, skills and tools to manage my ADHD which has been wonderful!
The best part of the app though, are the focus rooms and coworking sessions. They are such positive spaces!
I get so much work done because I have the accountability and encouragement I need.
Oh, and if you try the app and accidentally forget to cancel before the trial ends, they will refund you.

2. Januar 2024
Bewertung ohne vorherige Einladung
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Antwort von getinflow.io

Hi there! That's incredible to hear how Inflow has impacted your life! Knowledge, skills, and tools are key to managing ADHD, and we're thrilled to hear the app equipped you with them.

We're especially happy to hear you find the focus rooms and coworking sessions positive and productive! A supportive community is vital, and it sounds like you've found a great one within Inflow.

Thank you for sharing your experience! It can inspire others facing similar challenges.

Bewertet mit 5 von 5 Sternen

I love this app

I love this app, and I am so shocked about the 1star reviews... There are different subscription options, with a text coach and without one. I have the option with the text coach, which gives me additional external accountability! They do life-changing Zoom FOCUS ROOMS and CO-WORKING sessions; who would have known that working alongside a community of neurodiverse people with wonderful hosts would be so much more helpful than struggling on my own? I am approaching my 1 year anniversary with Inflow and planning to renew - no questions asked. On this point - if you do have questions or issues, I have found the Inflow team super responsive, helpful and supportive in addressing those. There were a few bugs - a year ago, which they fixed and I have not had any real issues with the app since :)

1. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von getinflow.io

Dear Irina, We love hearing about your experience with Inflow.

It's incredible to see how Inflow empowers your focus and self-compassion!

We are also thrilled to see you nearing your 1-year Inflow anniversary. That's amazing commitment :)

Bewertet mit 5 von 5 Sternen

This app is changing my life

I am genuinely shocked at the reviews here bc (1) they’re very clear in their policies that they will remind you multiple times before your free trial is over that you will be charged (and they did for me via email and notification); (2) they allow refunds for up to 30 days, specifically bc they know people with ADHD struggle with short-term memory and might forget; and (3) this app is literally changing my life.

I knew A LOT about my ADHD and wasn’t sure this app would be any help, but I decided to give the free trial a go anyway. To me, I knew I needed to buy it. Boy, am I glad I did!

This little app has been more effective than therapy.

It has learning components, applicable advice, and it’s perfectly gamified so you actually WANT to check in every day, but you don’t hyperfocus on it.

It’s the only thing that has gotten me on a morning routine, helped me stop procrastinating, and I’ve even started keeping my spaces clean.

The best part is that I’m breaking the shame cycle I’ve been in where I think I’m not doing enough or living up to my potential. I am kinder, patient, and more loving toward myself because of this app.

I know it’s a steep price for an app, but it’s worth it.

Thank you to the developers of this app for creating this resource. There’s at least one life out here that you’ve changed.

5. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von getinflow.io

Wow, Jessie! We're incredibly grateful for your heartfelt review and thrilled to hear Inflow is changing your life!

Thank you for highlighting your experience and for sharing the specific features that resonate with you. We're especially happy to hear how Inflow is helping you break negative cycles and build self-compassion.

Your understanding of the app's value and advocacy mean the world!

Bewertet mit 1 von 5 Sternen

Not useful but couldn't unsubscribe in time.

I wish I had read these reviews first. I briefly tried it but never ended up using it. It didn't seem useful and only suggested things I am already doing. I thought I had subscribed but unfortunately I had to pay for a year subscription as you can not unsubscribe from within the app and I was not able to cancel in time. Not really a great experience and a waste of $200usd on a product you can't easily cancel. I also expected a warning email about the cancellation but this did not arrive. So make sure you set lots of alarms and have access to a computer in time if you do the trial.

14. Januar 2024
Bewertung ohne vorherige Einladung
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Antwort von getinflow.io

Thanks for your honest feedback about Inflow. We're truly sorry you weren't satisfied and faced issues canceling your subscription.

We value your input and want to make things better! Please contact our support team at hello@getinflow.io so we can explore a resolution together.

Bewertet mit 1 von 5 Sternen

AVOID!!!!

My experience is similar to others. I signed up to the 7 day free trial. Cancelled it within a day or two, yet after the trial ended they charged me $200.

My refund was approved, but it really isn’t worth it.

AVOID, not worth the stress!!!

UPDATE: Just so we are absolutely clear, I cancelled it way before the free trial was up. I was charged despite cancelling within the time frame specified.

11. Januar 2024
Bewertung ohne vorherige Einladung
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Antwort von getinflow.io

Hi Emilia,

Thank you for your feedback regarding your experience with our free trial. We understand your disappointment and want to clarify the situation.

Our free trial requires users to cancel at least 24 hours before the end of the trial period to avoid automatic charges. We do have clear terms and conditions outlining this, but we understand that sometimes mistakes happen.

We are happy to hear that your refund request was approved. We have a generous refund policy and we are always willing to help if there are any issues with the cancellation process.

We appreciate your understanding and hope you will give Inflow another chance in the future.

Update: Thanks for providing your account details. This clarifies the situation for us.

I see you started your free trial on January 2nd, and it automatically converted to a paid subscription on January 9th. On January 11th, you contacted our support team about a refund. We promptly responded on January 12th, issued a full refund, and confirmed your cancellation.

We understand these situations can be frustrating, and we sincerely apologize for any confusion caused. We're actively working to improve our communication and make the cancellation process even clearer.

Bewertet mit 2 von 5 Sternen

At first it was great

At first it was great. This is the 3rd month. I missed an appt due to pneumonia and being in the ER. Trying to reschedule seems impossible. The login is so basic and limited. First day I just get a blank white page with a black circle. Then I finally get an appointment but it’s for another intake. I do the appointment and no one joins. I screenshot everything and send an email but no one gets back to you. Repeat next day with another appointment and same thing. So now I suppose I will be back off the meds… after they stress the importance of follow through… I don’t know. I will probably be checking out Done and see how it goes with them. Lyssa my therapist through Inflow was great. It’s conflicting to have to make the decision because the customer service and platform are not good. Had high hopes

31. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von getinflow.io

Dear Jen,

Thank you for sharing your honest feedback about your experience with Inflow. I'm deeply sorry to hear about the challenges you faced with rescheduling your appointment, accessing the platform, and reaching our support team. We take your concerns very seriously and appreciate you bringing them to our attention.

It's clear that the experience you had fell short of our expectations and yours, and I sincerely apologize for the frustration and inconvenience this caused.

We value your well-being and understand the importance of consistent communication and reliable service.

I would like to personally understand your experience better and explore ways to help.
I understand that having to choose a new provider is a difficult decision, especially after getting on well with Lyssa. Your feedback is extremely valuable to us as we strive to improve our platform, processes, and customer service. Your experience does not reflect the standard we expect, and we are taking steps to address these issues to ensure a better experience for all users.

I kindly request you allow me to look into your case further and explore potential solutions or alternatives to address your concerns. You can reach out to me directly at hello@getinflow.io

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