Had the awful experience of the sliding lock gearbox go on my front door and in today’s world can’t have a swing front door ! Tried all the usual high St suppliers and no luck,on the internet for ages... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
This is not the first time I’ve purchased from GB DIY and as before the items arrived quickly and just as described, their website makes it easy to buy the correct handle for your door, there are seve... Mehr ansehen
Ordered wrong item online, my fault. Took door gearbox back as only half hour drive and the man was extremely polite and helpful. We did take the original for comparison and he quickly identified the... Mehr ansehen
I bought replacement door handles for composite doors in May 2025. The service was excellent and the handles arrived pretty promptly and were just what I was looking for. What was more impressive... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
GB DIY Store is a family run, UK based company, which offers an extensive range of uPVC hardware which includes window handles and door handles, repair parts, tools and fitting supplies. The team here has over 25 years experience in this industry, we have literally done it all. We started out manufacturing and installing windows and doors and slowly progressed in to repairs. Now, we offer a very extensive range of repair parts for windows and doors. With our knowledge and wide range of repair parts, we can solve any problems you may have with your uPVC windows and doors. Whether its a repair, upgrade or just some good old fashioned advice, we've got it. Our team is always happy to help, so please do not hesitate to contact us.
Kontaktinformationen
Unit 1, Fox Covert Way, NG19 0FR, Nottinghamshire, Vereinigtes Königreich
- 01623 622205
- help@gbdiy.co.uk
- gbdiystore.com
Hat 50 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Brilliant service and quick delivery
Brilliant service and quick delivery. Door handles were perfect for replacing my old, obsolete ones. Had a very minor issue, contacted customer service and a replacement arrived the next day, great company.
Speedy dispatch of a new locking…
Speedy dispatch of a new locking mechanism that has solved my clunky upvc door. Easy to install and works perfectly fine 😊
Excellent Service
Information on website was clear and presise, items ordered and delivered next day. Fitted wiht no issues. Excellent service.
Found the product I needed and at a…
Found the product I needed and at a great price.
Very simple transaction
Wide range of products at competitive pricing.
Very simple transaction, quick delivery.
Excellent quality item super quick…
Excellent quality item super quick delivery
Cant complain
Well described on website. Super quick delivery. No complaints
Very helpful in identifying door…
Very helpful in identifying door gearbox required as I had no idea which one was needed. Saved me a lot of money as quoted £260 from a lock smith to supply and fit gearbox.
Great company to deal with.
Initially disappointed but now very impressed
The item I ordered arrived in 2 days, which was fine but I wanted to purchase additional items and tried to use the on line chat. Unfortunately nobody answered and I was forced to place the order without additional items. Rather frustrating, I did get an email apology but it was too late to make a difference.
UPDATE: I'm impressed that they obviously do care about their customers and I have received emails from a Director offering help and advice and explaining what went wrong. Thank you for taking the trouble.
Old uPVC Door Mechanism/Gearbox
I was looking for an old upvc door mechanism/gearbox. Sent an email with pics and dims to technical support and had a reply from Taylor explaining that the model I had was discontinued and advised a suitable replacement. I sent many emails asking questions and Taylor responded quickly and with good information. Based on the service Taylor gave, I ordered the part I needed along with other items. Great service!

Antwort von GB DIY Store
Great product & service
Great product, great service and very quick delivery.
Thank you very much.

Antwort von GB DIY Store
Excellent service and great value…
Excellent service and great value quality goods. Thank you.

Antwort von GB DIY Store
Faultless experience for the 2nd time.
2nd time using this business for the same product and the 2nd time it's been a faultless experience.
Ordered for first time from this…
Ordered for first time from this ordered locks for my front door an received a empty piece of plastic wrapping with nothing inside reported it to royal mail an tried to get in touch with GB DIY store but know one answers sent an email I did get a response they sent a new one out in royal mail again came the following day however royal mail slungvthe package outside in the street witch because off what I had ordered this was not secure I would have been happy to pay the extra to have special delivery or courier for this item to make the delivery secure I have now received item but was left outside in street I understand this is not gby fault but adding the option for special delivery paying extra would be helpful for items such as this

Antwort von GB DIY Store
Excellent service
Good product delivered on time
Good product delivered on time
Purchase of hinges
From ordering to delivery time scale was exactly as stated enabling me to plan my work. Quality product at very competitive price
exactly what i wanted
exactly what i wanted , good description , great price best by far on internet even sparkworld were 50% dearer, next day delivery GREAT company !!! have let all friends know
Excellent service
Excellent service found what I'm looking for and good price
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