GamerTech Bewertungen 

568
•
TrustScore 2 von 5

2,0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

We are having a terrible experience with Gamer Tech. They confirmed receipt of my autistic son’s 3DS and payment for repair on 8th April. It has been 5 months and we have sent 9 emails and vario... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Sent in garmin sat nav for repair. Zero updates on progress for over two months. Their email was on permanent auto response .Finally received update the first of which stated the obvious...fault same... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Do not use their servicesu nder any circumstances. I sent my nintendo 3ds for examination adn repair due to an inssue with the power button since March this years. No matter how many times I've trie... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Sent my ipod in which I've had for 13years to get the battery fixed.. it said turn around time is 5 days via there other site Gamer Tech Repairs, it was sent via FedEx postage by charlie P emailed... Mehr ansehen

Unternehmensdetails

  1. Computerreparaturdienst
  2. auch in
  3. Reparaturwerkstatt für Elektrogeräte

Informationen, die aus verschiedenen externen Quellen stammen

iPad, iPhone, iPod, Xbox, Playstation, and Nintendo repair service. Serving the whole UK from our base in York


Kontaktinformationen

2,0

Mangelhaft

TrustScore 2 von 5

568 Bewertungen

5 Sterne
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1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

2,0

Alle Bewertungen

(568)

12 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Very efficient and organised

Very efficient and organised. When I phoned to ask about a disk left in my games console, they had all the details to hand. I was very wary of sending my stuff for repair, not sure what kind of service to expect, but was very pleased with the service received. I would certainly use GamerTech again.

4. Mai 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Highly recommended

Brilliant service from initial phone call and booking this service.
I Received regular emails during the repair process and details of the repair. The Xbox is fully working and the kids are over the moon

Excellent service and highly recommend these guys. Thank you so much

3. Mai 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

You've made the console worse

You've made the console worse. On the day before I gave the console in it was working and all the games worked. It didn't turn off in the half an hour I played the games. A few months prior it used to. Now you've charged 50 pounds and it doesn't turn on at all and has a YLOD.

22. April 2023
Bewertung ohne vorherige Einladung
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Antwort von GamerTech

Hello Sukdev,

Our minimum inspection fee is £34.99 of which is non refundable, you also opted for the upgrade on our courier service. As you used this service this is also non-refundable as per our terms and conditions you agreed to upon placing your order.

To try offer some understanding as to the outcome of the repair, the device was booked in under a YLOD repair, which is the fault it presented itself with when we tested it in our pre-repair checks. We would not have treated it for this repair if it did not present itself with this fault.

Unfortunately, due to the heat damage on the board we tried to reflow of the solder connections under the chip rather than re-ball them, this did not resolve the fault so there wasn’t anything else we could do to get this up and running.

This is listed as a service recovery option only on our website. As the reflow did not work and we cannot replace the APU, this is the reason we declared it BER (beyond economical repair).

Whilst we appreciate your disappointment in the outcome of the repair, sadly not every device is repairable.

We are sorry we were unable to get this up and running for you.

Kind regards,
The Gamer Tech Team

Bewertet mit 5 von 5 Sternen

So thought I’d broken my sons PS4

So thought I’d broken my sons PS4, pulled out the HDMI cable too hard, it wouldn’t reconnect, major panic, our local repair company in Brighton were useless.
Amazingly, I then found by chance, Gamer Tech, spoke to Charlie who immediately knew what I had done, and what was needed to put right, before I knew it the PS4 was heading back for repair, we had email updates from the start and within 24 hours it was repaired and serviced and was on its way back to us. Honestly I would not go anywhere else, efficient , reliable , friendly and completely honest from the start, no drama.
Apart from my son not having his ps4 for 24 hours 😂.. thank you again for all your help .. the ps4 lives on 👍

4. April 2023
Bewertung ohne vorherige Einladung
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Antwort von GamerTech

Hello Paul,

Thank you for your 5 star review!

It's great to hear you're happy with our service and we were able to get your son back to gaming ASAP :)
Thank you for taking the time to share your experience, it means a lot to us!

Best regards (and happy gaming!)
The Gamer Tech Team

Bewertet mit 5 von 5 Sternen

A Swift, Communicative, Thoughtful Repair

The whole process of getting my PS5 repaired was seamless. Swift quote; excellent communication throughout; a prompt home pickup and faster repair than I had expected.
I was worried that I wasn't going to be at home when it was shipped back, but they had the forethought to check with me before they dispatched it: double confirming the address and holding off sending it back so that they knew it would arrive at a time when I would be home; very thoughtful. Whilst I was just after an HDMI port replacement, they also gave it a general service and a spring cleaning so it came home looking pristine. Absolutely thrilled.

19. April 2023
Bewertung ohne vorherige Einladung
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Antwort von GamerTech

Hello,

Thank you so much for your detailed review of our services and awarding us with 5 stars! We really appreciate you taking the time to share your experience.

Best regards,
The Gamer Tech Team

Bewertet mit 5 von 5 Sternen

Friendly, accessible, helpful; Couldn't recommend highly enough.

Friendly, helpful, never charge more than they need to.

Very knowledgeable.

Accessible - take the time to listen and understand.

I've used them for three products:
> iPod Classic: a few years ago, but really good work and explained everything clearly.
> iPhone: Understood my needs and worked hard to make things work for me. As someone with health issues, the idea of being without a phone was scary. They took time to listen, understand, and then worked hard to turn it around at super-speed so that I wouldn't be phone-less overnight. Kept me updated every step of the process. They were honest that it would cost more to fix than to buy a new one.
> iPad: Fixed within about 30 seconds! I was expecting a large bill and there absolutely wasn't. (I offered to pay more but they didn't take it).

I genuinely can't recommend them enough. I often get nervous about services as my health bits and bobs can mean that I worry about communicating or getting taken advantage of. But they help me to feel at ease, informed, comfortable, and I always leave with a smile.

17. April 2023
Bewertung ohne vorherige Einladung
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Antwort von GamerTech

Hello Naomi,

Thank you so much for your review.

It is always a pleasure having you visit our repair centre and we're glad you are happy with our service. Hopefully you don't need us again too soon but we look forward to seeing you if you do!

Best regards,
The Gamer Tech Team

Bewertet mit 5 von 5 Sternen

Brilliant customer service

Brilliant customer service, sorted us out quickly and efficiently!

14. April 2023
Bewertung ohne vorherige Einladung
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Antwort von GamerTech

Hello Calem,

Thank you for your 5 star review! We will pass your comments on to our team.

All the best,
The Gamer Tech Team

Bewertet mit 5 von 5 Sternen

The only place to go for tech support!!

I had an issue transferring data and apps from an ancient android phone to an iPhone and no other shop in York was able to do this! When I found Gamer -Tech, Charlie could not have been more helpful and managed to get everything done for me smoothly. If I ever need tech support I will be returning to Gamer Tech and I would strongly recommend anybody in the York area to do the same. Experts in their field and very supportive and helpful. Simply the place to go if you need tech support!!!

3. April 2023
Bewertung ohne vorherige Einladung
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Antwort von GamerTech

Hello James,

Thank you for your 5 star review.

We're happy we could assist you and we will ensure we pass your kind comments on to Charlie.

Best regards,
The Gamer Tech Team

Bewertet mit 5 von 5 Sternen

Hidden Gem

Perfect service.
I sent my PS4 Pro for repair after tearing the PSU connector off the motherboard whilst replacing the thermal paste.
Note: Local shops couldn't fix.

After placing the order for the repair it was collected by DPD, repaired and sent back within 4 working days.

The customer service was also top notch with regular updates on the status.

Item arrived repaired, cleaned, fully serviced and as good as new. Works perfectly with no fan noise at all.

A gem of a company who I will be using again for sure.

31. März 2023
Bewertung ohne vorherige Einladung
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Antwort von GamerTech

Hello Neil,

What a glowing review! We're so pleased we were able to help you where others couldn't and get your PS4 Pro back up and running.

We hope you don't need our services again too soon but we look forward to welcoming you back in the future should you need our help :)

All the best,
The Gamer Tech Team

Bewertet mit 5 von 5 Sternen

The service is what we all wish for and…

The service is what we all wish for and so rarely get, it would be a delight if all companies operated in this way. With regular updates on progress and the device returned at the time specified, it made dealing with the company a real pleasure.

25. März 2023
Bewertung ohne vorherige Einladung
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Antwort von GamerTech

Hello Peter,

What a review! Such a pleasure to read such positive feedback and we will ensure we share your review with our team.

Kind regards,
The Gamer Tech Team

Bewertet mit 5 von 5 Sternen

Really good quality and fast

25. März 2023
Bewertung ohne vorherige Einladung
GamerTech-Logo

Antwort von GamerTech

Hello Justin,

Thank you for your 5 star review! We're pleased you're happy with our service and thank you for taking the time to share your feedback.

Best regards,
The Gamer Tech Team

Bewertet mit 5 von 5 Sternen

Excellent service

A battery replacement and headphone socket adjustment on an iPod Classic. Excellent fast secure delivery service, great repair and customer service.

20. März 2023
Bewertung ohne vorherige Einladung
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Antwort von GamerTech

Hello KW,

Thank you for sharing your feedback of our service and awarding us with 5 stars. As an independent business it really means a lot to us that you have taken the time to share your thoughts on our service.

Best regards,
The Gamer Tech Team

Bewertet mit 5 von 5 Sternen

Just had my sons Nintendo switch…

Just had my sons Nintendo switch repaired, so easy to arrange pick up, great customer service , and had the device back with a week, will definitely use this company in the future

25. März 2023
Bewertung ohne vorherige Einladung
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Antwort von GamerTech

Hello Jane,

5 Stars! Thank you!

We're pleased to hear you would return again if ever you needed a repair in the future. We hope your son is enjoying having his Switch back :)

Kind regards,
The Gamer Tech Team

Bewertet mit 5 von 5 Sternen

Customer service-excellent

Customer service-excellent
Collection and delivery service-excellent
Prices- pretty good too
Had my sons PS5 repaired and they were absolutely brilliant. Everything was completed so quickly and they kept me up to date with everything. Would recommend for sure. Thank you so much guys 😊

6. März 2023
Bewertung ohne vorherige Einladung
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Antwort von GamerTech

Hello Lisa,

Thank you so much for sharing your review of our services. We really appreciate you taking the time to share your feedback it means a lot to us.

We hope your son is enjoying having his PS5 back in working order.

Happy Gaming!
The Gamer Tech Team

Bewertet mit 5 von 5 Sternen

Fixed iPhone 13 Pro Max rear glass

Fixed my iPhone 13 pro max rear glass & camera lens. 2 day turnaround. Very good price below £100 for both.

Was quoted £570 by EE, staff at Gamer Tech explained that EE wouldnt repair the phone they would swap it with a like for like refurb which EE didnt say anything about.

Very grateful and happy with the service. Definitely recommend.

16. März 2023
Bewertung ohne vorherige Einladung
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Antwort von GamerTech

Hello Marcus,

Thank you for your recommendation and taking the time to share your feedback. We really appreciate you using our service.

Best regards,
The Gamer Tech Team

Bewertet mit 5 von 5 Sternen

Very quick and well done repair

Very quick and well done repair, great with updating each step and nice touch with providing pictures
Will use again if im ever in need of repairs

16. März 2023
Bewertung ohne vorherige Einladung
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Antwort von GamerTech

Hello Peter,

We're pleased to hear you are happy with our service and that you would return to us again if you needed repairs in the future. Repeat custom is really important to us, whilst we hope you don't need our service too soon we look forward to welcoming you back if you ever need us.

Best regards,
The Gamer Tech Team

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service. IPad. Pro. Had charging problems. Was quoted £640 at one place, the other couldn’t do the job. This Company after a phone call to them. No problem getting through by the way. Collection was arranged , excellent again. Photos taken the whole way through. E.Mails, keeping me up to date. Even a phone call from a lovely lady telling me, It would be delivered the next day. Arrived as promised, again photos taken, also had a photo to show problem sorted. I shall definitely keep there details to hand.

15. März 2023
Bewertung ohne vorherige Einladung
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Antwort von GamerTech

Hello C Gardner,

Thank you very much for your review! We are so pleased we were able to assist you and you are happy with our service.
We will pass your kind comments onto our team.

Best regards,
The Gamer Tech Team

Bewertet mit 5 von 5 Sternen

Excellent customer service

Great communication from start to finish. Kept up to date on every step of the way. No problem calling them ie no 20 minute wait to get through to a human being. Customer service is outstanding, along with delivery. A great family business who have pulled it out the bag in my opinion! I’m all up for supporting small/family businesses, and this one deserves a 5 star rating, hands down 😍

15. März 2023
Bewertung ohne vorherige Einladung
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Antwort von GamerTech

Hello Tracey,

What a lovely review! Thank you very much for your kind comments and feedback about our service.

We are happy we were able to get your device back up and running and hope your daughter is enjoying having her Nintendo Switch back :)

Best regards,
The Gamer Tech Team

Bewertet mit 1 von 5 Sternen

6 Months later, they've still got my console

The picture went on my PS5 and I sent it to them, they've now had it for SIX MONTHS and are now avoiding my emails asking for an update. They sent it back around 3 months ago STILL BROKEN, and I was forced to send it straight back to them. I don't know the best course of action to take but I would highly recommend to STEER CLEAR of this company.

14. März 2023
Bewertung ohne vorherige Einladung
GamerTech-Logo

Antwort von GamerTech

Hello Gary,

Thank you for your review.

We appreciate the time frame had been difficult on this one due to the complexity of the repairs needed and availability of the parts needed to complete the repair.

Whilst we can see your correspondence and responses from our customer service team, we acknowledge the one day delay to respond to one of your emails. We understand the time frame taken to try resolve this was too long and we have provided our apologies for the time frame with a full refund for your order along with the return of your device.

We hope we were able to resolve this for you promptly on receipt of your complaint and we are sorry we were unable to achieve a positive outcome for you on this occasion.

Kind regards,
The Gamer Tech Team

Bewertet mit 5 von 5 Sternen

Xbox series x HDMI repair

Communication was excellent through the websites step by step interface. Very fast turn around and very happy with the work carried out!

9. März 2023
Bewertung ohne vorherige Einladung
GamerTech-Logo

Antwort von GamerTech

Hello Xovin,

Thank you for review. We're happy you're pleased with our work and hope you are enjoying using your device again.

Kind regards,
The Gamer Tech Team

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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