Galileo Medical Bewertungen 

570
•
TrustScore 4 von 5

4,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

Convenient and works for me, but not going to be good for everyone. You'll get a different doctor every time, so sometimes you may be answering similar questions for different people. But like I said,... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The Nurse practitioner I met with was fantastic! She changed my medication to better suit my symptoms. I woke up this morning feeling 100% better. For this 1st time in weeks.

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I got a random text message claiming I had an outstanding bill in June of this year. I got one service in August of 2024. This was the first attempt to contact me about this. Nothing else via text... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The Galileo Medical team is awesome!! I didn't feel rushed or talked over and the Dr. listened plus understood my issues and handled them accordingly. Also very courteous and compassionate. I would re... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Arzt

Über Galileo Medical

Vom Unternehmen geschrieben

Traditionally the healthcare system has been one-size-fits-some. Galileo was built to reimagine what modern healthcare should be from the ground up.

One of the fastest growing tech-enabled medical practices in the country, Galileo is designed to deliver high-quality, affordable care for everyone. Through an easy-to-use app, patients can receive on-demand, 24/7 virtual care care for most conditions, from the common cold and hair loss, to mental health and diabetes.

After downloading the app, patients are able to immediately connect with Galileo’s team of medical experts and get help, fast. Through the app, they can also receive prescriptions, order labs, or when needed, be referred to an in-network specialist. Care is delivered via chat, video, or audio, allowing patients to skip the doctor’s office and receive care, wherever they are.

Galileo’s doctors are board-certified clinicians from the country’s leading medical schools, trained to deliver clinically excellent care to everyone. Galileo employs full-time doctors across primary care, specialty care, and mental health; with 30% of its clinical staff being fluent in both English and Spanish. Clinicians work together closely and coordinate their efforts, which allows for increased accuracy and the best clinical outcomes for patients.

The Galileo service currently operates 24/7 across all 50 states.

Kontaktinformationen

4,2

Gut

TrustScore 4 von 5

570 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 77 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,2

Alle Bewertungen

(570)

184 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Prompt response

Prompt response. Opened an account on Friday, spoke to a member of my Care Team on Sunday
( appointment time that I set), got x-rays Monday morning and set up an appointment with a physical therapist Tuesday afternoon. Really impressed with the professionalism of everyone I corresponded with.

2. August 2026
Galileo Medical-Logo

Antwort von Galileo Medical

Thank you Surlyjim! So glad we were able to help!

James
Galileo Health

Bewertet mit 5 von 5 Sternen

Attentive provider

Attentive provider. Listened to my concerns and gave me immediate solutions. Sent rx’s directly to pharmacy.

3. August 2026
Galileo Medical-Logo

Antwort von Galileo Medical

That's what we strive to do for you, every time you meet with us -- thank you for your feedback!

Bewertet mit 5 von 5 Sternen

Prompt and very professional and…

Prompt and very professional and compassionate. Gave me alot of helpful information. Wonderful to be able to get a prescription filled right away.

2. August 2026
Galileo Medical-Logo

Antwort von Galileo Medical

This is wonderful to hear, Diana, we're so glad your visit was a successful one!

Bewertet mit 5 von 5 Sternen

Why did I wait so long to move to an online provider?

I moved to an online provider for ease. This has been the best experience I have EVER had with primary care. They check in and stay on top of your care. I got my verification in 5 days. Took my in person provider over a month. You can schedule follow ups 24/7. The move between the dr and np is seamless. If you are worried you won’t get as good of care, DON’T. Absolutely the best experience I have had.

1. August 2026
Galileo Medical-Logo

Antwort von Galileo Medical

Thank you so much for these kind words, Danon! Knowing our care made a difference for you means a lot to us. We're proud to deliver on the ease you were looking for!

Bewertet mit 5 von 5 Sternen

Victoria

Victoria, listen to all my concern and made me feel comfortable to share with her, my thoughts and how I feel

31. Juli 2026
Galileo Medical-Logo

Antwort von Galileo Medical

Thank you so much, Revital, we think Victoria's great too!

Bewertet mit 5 von 5 Sternen

Though I had to wait some time it…

Though I had to wait some time it wasn't very long. Dr. Justin Smith was thorough and took the time to understand and discuss my situation to my satisfaction.

31. Juli 2026
Galileo Medical-Logo

Antwort von Galileo Medical

We're glad to hear that your visit with Dr. Smith was satisfying, and will let him know his thoroughness is appreciated! Thank you.

Bewertet mit 5 von 5 Sternen

Quick appointments

Quick appointments. Your care team listens to your issues. Explains things. Convenient.

2. Juli 2026
Galileo Medical-Logo

Antwort von Galileo Medical

We aim to give you easy access to thoughtful, quality care, and we're so glad that was your experience, Anna! Thanks.

Bewertet mit 1 von 5 Sternen

This medical provider is a scam

This medical provider is a scam. They will charge you even if you don’t receive or meet with a medical provider. Just for signing up and filling out a consultation request. Do not use them.

23. Juli 2026
Bewertung ohne vorherige Einladung
Galileo Medical-Logo

Antwort von Galileo Medical

Hi Alexis! We certainly don't intend to bill for something that didn't happen! We're investigating now, and we've sent a message to the email associated with your account with an update. Thanks for surfacing this!

Bewertet mit 5 von 5 Sternen

The Galileo Medical team is awesome!

The Galileo Medical team is awesome!! I didn't feel rushed or talked over and the Dr. listened plus understood my issues and handled them accordingly. Also very courteous and compassionate. I would recommend 10/10!! I'm very confident my health will improve with such caring hearts 💕

17. Juli 2026
Bewertung ohne vorherige Einladung
Galileo Medical-Logo

Antwort von Galileo Medical

These are such kind words, Deborah, thank you! We'll be sure to let our provider team know their thoughtfulness is making a difference!

Bewertet mit 1 von 5 Sternen

Bad coordination with Lab Corp

A nurse on the Galileo app said she made an appointment for me with a local Lab Corp office. When I showed up at the office, I was told there was no appointment and that I needed to call Galileo to straighten it out. And guess what? I don't even see a number to call.

7. Juli 2026
Bewertung ohne vorherige Einladung
Galileo Medical-Logo

Antwort von Galileo Medical

Hey Yi Chen -- we apologize sincerely for the miscommunication here. While we provided you with the URL for you to self-schedule at the lab facility, we don't usually schedule for you and so we didn't in this case. We're sorry that caused you frustration at the lab, and while the phone number on our lab order should work, you can also reach us 24/7 at 888-613-4254.

Bewertet mit 5 von 5 Sternen

Great and convenient care

I’ve had a great experience with Galileo. Appointments are available very quickly, which is incredibly convenient. The doctors take the time to listen carefully, ask thoughtful follow-up questions, and make sure all of my concerns are addressed. I also really appreciate that I can continue the conversation through the chat after my appointment if I have additional questions. The whole process is easy, professional, and very patient-friendly. Highly recommend!

30. Juni 2026
Bewertet mit 1 von 5 Sternen

Awful provider

Awful provider. They constantly bill their claims wrong in an attempt to charge fees and copays that they shouldn't be charging based on the insurance coverage / policy that I have. Contacting them is a nightmare; they sometimes take days to respond and if you don't respond within a short window of time that they do, then you have to wait even longer to hear back again. Avoid this provider at all costs unless you want to throw away money for no reason.

2. Juli 2026
Bewertung ohne vorherige Einladung

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