Ordered a piece of furniture almost 3 months ago, it said on their website that delivery would be within 4 weeks. Well I'm still waiting on it. Finally it should have been delivered today, but have ju... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Ordered a piece of furniture almost 3 months ago, it said on their website that delivery would be within 4 weeks. Well I'm still waiting on it. Finally it should have been delivered today, but have ju... Mehr ansehen
Unternehmen hat geantwortet
Never ordered furniture before without physically seeing it. Was quite nervous going for the Vancouver table and chairs in hope that it matched with our existing furniture. Was given 4 weeks on delive... Mehr ansehen
I am normally very wary of buying things like furniture on line, but in the present pandemic there was little option. However I needn’t have worried, the two CD/DVD racks I bought are better than I ev... Mehr ansehen
Absolutely lovely furniture - bought bookcases and mirror, and came back to buy matching nest of tables a week later. Fab customer service, fast delivery (days rather than weeks), and really well pa... Mehr ansehen
We are a family owned and run company, based in the North West of England and supply the finest Solid Oak, Pine & Painted furniture direct from the factory. We buy in volume by the container load so you can be sure that you are missing out the middlemen and are obtaining the best quality furniture at the best price.
The Tower, Champions Business Park, CH49 0AB, Wirral, Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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I am more than pleased with my piece of furniture from your company. From ordering to delivery I was kept informed all the time. Delivery men were very helpful. I would recommend this company.
Service was easy and prompt and the furniture arrived on time. Whilst the furniture is nice, there is a mark on the front leg that was produced during manufacture, we can live with it...just. One of the doors is warped and we have had to fasten it down in the hope it will re-set into place.

Antwort von Furniture Plus Online
Really happy with the furniture, arrived very quickly
An excellent product, delivery was quicker than expected. Delivery company very organised and the two delivery men were very courteous and helpful, well done 👍
I bought two Devonshire corner oak display units and I am absolutely delighted with them. They are beautifully made and the wood is gorgeous. I decided I wanted to make a little change in the amount of shelves it had so I messaged Lewis to ask for what I needed. His speedy response in sorting this out so quickly is what makes this company stand out…. Thank you so much, I really appreciate your kindness.. 😀
Good selection and discounts available. Fast delivery.
I have had the most fantastic service from Lewis in this company. When my table arrived and had a little damaged on the underside from transit he bent over backwards to help. As I said to him it’s when there are little glitches and treated so well that’s what makes them a really fantastic company and well worth a great review. Everything is resolved and making a further order from them with confidence!
I ordered a Devonshire New Oak Mirror and the quality is first class. Really well packed and completely undamaged when arrived. Absolutely superb service. I am totally satisfied in every way. I will never look anywhere else in the future. Thank you. John (Birmingham)
We have ordered items of bedroom furniture, one item turned up in the incorrect finish (well its TOTALLY different to others!). This happened in September and we are still awaiting the exchange of an item, we are told not in stock till 19 January at earliest.
However, website shows it is in stock, with a 3-4 week delivery time. Have now asked for a refund and for the item to be collected - sick of looking at it.
***now received call from Lewis @ Furniture online, packaging materials are being issued for the incorrect item to be collected & refunded.
21/01/2022 - Repackaging materials supplied and safelt collected and refund received next day. All sorted - thanks

Antwort von Furniture Plus Online
I bought a £410 solid oak TV cabinet recently, my first purchase from Furniture Plus Online. They were very prompt and the courier always updated me with my delivery. However when I received it I wasn't happy. I understand the furniture is made up of pieces of oak placed together. Unfortunately they do not use the same number of pieces so with oak's naturally colour differences you can tell if a leg is made from 2 pieces and the other is made from 3. What's worse is those individual pieces aren't the same width from top to bottom. It could be thick at the top and thinner at the bottom which is really noticeable. I reported it and they said that's the way thing just are. I disagree. If you are going to make 4 legs then use the same equal number of pieces and the overall presentation would be much better.
Updated: from the reply below I can see you have not understood my point. I said I understood the furniture was made from pieces of wood. However using a different number of pieces tells me you don't understand symmetry at all. Especially with oaks natural colour variations the sectional pieces become very apparent. To say that I as the customer am wrong saying it is noticeable is frankly insulting. With any unsatisfactory sale it is irrelevant you have 10 years+ experience selling these. On your website you make a statement on ensuring customers are satisfied. I wasn't satisfied and you offered no solution.

Antwort von Furniture Plus Online
Delivered as agreed and on time. Lovely piece of furniture, not too big for smaller bedroom.
Happy with our purchase, it needs lights fitting ideally and pay more , that for me would make it 5 stars
I am extremely happy with both quality of my fusion oak dining table as well as the customer service provided by furniture plus online. The table is solid and stylish.
Ordering the Homestyle Deluxe Solid Oak 1.8m Twin Leaf Extending Dining Table from your website was very easy. The table was delivered ahead of schedule as I was quoted 7/8 weeks but it was delivered in 5 weeks. The guys that delivered the table were very friendly and even took away the packaging. I am very pleased with the table as it oozes quality with 100% solid oak. I will definitely in future order from Furniture Plus Online again.
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