I cannot praise the Lesley Shand highly enough for their care and kindness following my partner's passing. From the very first contact, every detail was handled with sensitivity and compassion. Noth... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The service the family and I received from all the staff at Jolliffe &Son was excellent.Adrian Read deserves special praise for his kind words and attention to detail. Many thanks. Brian Isaacs
Unternehmen hat geantwortet
All of the staff at Albert Marsh of Wareham were so kind and helpful, from our first meeting with Gemma and then throughout. They were compassionate and very professional, everything was arranged and... Mehr ansehen
The team at A E Joliffe Ferndown have been wonderful throughout. All our wishes were met with sensitivity and compassion. Never having organised a close family funeral I found the advic... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Douch Family Funeral Directors is a family-operated, independent funeral home nestled in the heart of Dorset. We have taken pride in serving the community for decades, emphasising the individual needs of every family, offering compassionate support, and delivering personalised funeral services. Our reach extends across key parts of the Dorset region, including Wimborne, Poole, Wareham, Swanage, Corfe Mullen, Blandford, and Ferndown. Each of our branches is independently operated, signifying our commitment to local services while harnessing the strengths of a wider network. Our comprehensive suite of funeral services are designed to meet a variety of needs. From funeral planning and arranging, where we guide families through the challenging process, to providing counsel on unique options such as woodland burials and memorials, we aim to offer diverse choices that respect and celebrate the life of loved ones. We also provide pre-paid funeral plans, offering peace of mind by helping families prepare for the future. Understanding the emotional and financial benefits of pre-planning, we aim to make this process as straightforward and comforting as possible. A cornerstone of our identity is the longstanding tradition of service in Dorset. Some of our independently-operated branches trace their establishment back to the 1800s, demonstrating a heritage of trust and reliability in the community. At Douch Family Funeral Directors, we recognise that not every family wishes for a traditional funeral in a church, crematorium, or burial ground. To accommodate varying preferences, we offer bespoke funeral ceremony rooms as an alternative, providing a more intimate or customisable environment for farewells. Among our facilities, our Ives & Shand Funeral Service in Parkstone, Lesley Shand Funeral Service in Corfe Mullen and Blandford each offer Ceremony Rooms with a capacity for up to 40 people. These serene, welcoming spaces can be personalised to reflect the unique life being celebrated. For larger gatherings, we have recently expanded our facilities with the construction of a ceremony room and catering suite at AE Jolliffe & Son Funeral Directors in Ferndown. With its modern amenities, this venue can comfortably host up to 80 guests. At the heart of our work, Douch Family Funeral Directors strives to offer choices that cater to each family's unique preferences, ensuring that every farewell we arrange is dignified, memorable, and truly representative of the individual being remembered. We are committed to serving the Dorset community with heartfelt professionalism and unwavering dedication.
Douch Family Funeral Directors
Vom Unternehmen geschrieben
- Our Number One Priority is You!
- Douch Family Funeral Directors: Providing Personalised and Compassionate Funeral Services in Dorset. We prioritise your unique needs, offering a variety of services including funeral planning, woodland burials, memorials, and pre-paid funeral plans. Our independently operated branches span across Dorset, offering bespoke ceremony rooms for intimate farewells. Serving the community since the 1800s, we're committed to ensuring every farewell is dignified and memorable. Share your experiences with us on TrustPilot.
Kontaktinformationen
Leigh Road 7, BH21 1AB, Wimborne, Vereinigtes Königreich
- 01202 882936
- review@fcdouch.co.uk
- funeraldirector.co.uk
4,9
Hervorragend
1259 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Elise was very helpful and so…
Elise was very helpful and so compassionate throughout the whole journey, explained exactly what would happen. She phoned up the morning of the funeral to see if there was anything that I needed.
The team with Elise are wonderful, they are a credit to the company.
8. Mai 2026
Antwort von Douch Family Funeral Directors
Thank you so much for your lovely review and the hamper you sent us. It was a privilege to support you and your family during this difficult time.
I am pleased that we could provide the guidance and reassurance you needed throughout the arrangements, and we truly appreciate your recognition of the care and dedication shown by our team. Your feedback means a great deal to us all.
Thank you again for placing your trust in us and taking the time to share your experience.
Kind regards,
Elise and the James Smith Team
From beginning to end
From beginning to end, great service and couldn’t have asked for a more perfect ceremony. Kerry was excellent and Anna the celebrant was absolutely amazing. Thank you both and everyone at the Funeral Home.
1. Mai 2026
Antwort von Douch Family Funeral Directors
Dear Gary
Thank you for your lovely words. It has been my privilege to look after you all
during this difficult time. Kindest Regards. From Kerry and the rest of the team at A E Jolliffe & Son.
Kind and compassionate
From the day my mum died to when she was buried Peter at the Blandford branch could not have been kinder or more empathetic to the situation. He happily responded to any query we had and I truly believe a very distressing time was made a lot easier by the help and advice he gave us. I would have no hesitation in recommending anyone thinking of using their services.
27. April 2026
Antwort von Douch Family Funeral Directors
Thank you, Anna for taking the time to leave this lovely review, and most importantly for entrusting your dear Mum into our care and allowing me to take care of the arrangements for you. It was a privilege to look after you and your family. Kind regards. From Peter and the rest of the team at Lesley Shand Funeral Service.
Saying farewell at the hearse's rear door.
We held a funeral service and celebration of my wife's life at Swanage Methodist Church. Thank you for the funeral you and the church provided. We found saying farewell at the hearse's rear door was more intimate than the crematorium. It also meant thst we could epend time after the servce with those who wanted to remember her.
30. April 2026
Antwort von Douch Family Funeral Directors
Dear Ralph,
Thank you for your kind words and for taking the time to leave a review.
It was an honour to support you and your family in celebrating your wife’s life at Swanage Methodist Church. We are pleased that the farewell at the rear of the hearse felt more personal and intimate for you, and that it allowed time afterwards for family and friends to come together and share more memories.
We wish you all the best for the future. From
Elise and the rest of the team at James Smith Funeral Directors
Brilliant service
Professional, empathetic staff, absolutely brilliant service and support.
30. April 2026
Antwort von Douch Family Funeral Directors
Dear Libby
Thank you for leaving such a lovely review about our services. It was a pleasure to look after you all during this difficult time. Kind regards. From Amy & the rest of the team at Douch & Small Funeral Directors
Antwort von Douch Family Funeral Directors
Dear Fiona
Thank you for taking the time to leave such kind feedback regarding our services. It was a pleasure to look after the funeral arrangements for your mother. Kind regards. From Amy & the team at rest of the team at Douch & Small Funeral Directors.
Gemma was extremely kind and caring…
Gemma was extremely kind and caring when dealing with the death. Highly recommend Albert Marsh in Wareham.
27. April 2026
Antwort von Douch Family Funeral Directors
Many thanks for taking the time to leave such a lovely review. It was an honour and privilege to be able to help you at such a difficult time. Kind regards. From Gemma and the rest of the team at Albert Marsh Funeral Directors
Did not bother to ell me when my friend…
Did not bother to ell me when my friend of 36 years was cremated. He wanted nobody to attend his cremation but i was told my the funeral directors that i would be told when it was. Very unprofessional of them with a lack of care
As i was down as next of kin and NOTthe person who arranged the funeral who was just the executor of the will i should have been informed.
Therefore your conpany acted very unprofessionally and obvious has no respect for next of kin
Hopefully people will bear this in mind when using and paying for a funeral with your company
Your company rang me regarding the funeral as they were rightly told by the home that i was next of kin andpromised me that i would be told the date of the funeral (lie) . Perhaps you should not make promises you have no intention of keeping. I know what the deceased wanted for his funeral as he discussed the details with me as his friend and work partner of over 30 years. Just want people reading this to beware. Money in pocket, promises out of the window
12. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Douch Family Funeral Directors
Thank you for your review, and for the further comments you have added. I am very sorry for the loss of your friend.
Two points of clarity that will help anyone reading. The funeral was arranged on the instructions of the executor of the will, who holds the legal authority for such arrangements and we were given no documentation or instruction recording you in any other capacity.
Being noted as next of kin in other settings, such as medical records, does not transfer authority to the funeral. That is the law, not a company policy.
We followed the wishes of the person who died and the instructions of our client in full, including the request that nobody attend the cremation. Our team acted properly throughout, in line with the wishes given and the duties we held.
If you would like to discuss this with me personally, my door remains open.
Nick Douch
Managing Director
Efficient and respectful support
20. April 2026
Antwort von Douch Family Funeral Directors
Dear Diana
Thank you for taking the time to write such kind words about our services, it really is appreciated. All the best & kind regards. From Amy & the Team at Douch & Small Funeral Directors
Amy was so nice to deal with.made…
Amy was so nice to deal with.made everything stress free.from start to finish i thought it was perfect. Thankyou so much Amy and staff.
23. April 2026
Antwort von Douch Family Funeral Directors
Dear David
Thank you for taking the time to leave a lovely review about services. It was a pleasure to look after the arrangements for Anthony. Kind regards. From Amy & the team at Douch & Small Funeral Directors.
It was so well organised highly…
It was so well organised highly recomended nothing was to much trouble33 thank you
21. April 2026
Antwort von Douch Family Funeral Directors
Thank you, Dave for taking the time to leave this positive review, and most importantly for entrusting your Dad into our care and allowing me to take care of the arrangements for you. It was a privilege to look after you and your family. Best wishes. From Peter and the team at Lesley Shand Funeral Service.
Great Service
This was a first time organising a funeral for us and Peter in Blandford was helpful, sympathetic and gave great advice. Nothing was too much trouble and he made the whole experience easier to bear
20. April 2026
Antwort von Douch Family Funeral Directors
Thank you, Tracey for taking the time to leave this lovely review, and most importantly for entrusting Dad into our care and allowing me to take care of the arrangements for you. It was a privilege to look after you and your family. Kind regards. From Peter and the team at Lesley Shand Funeral Service.
Everything was dealt with…tespect
Everything was dealt with kindness,thoughtfulnesss,and dignity
15. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Douch Family Funeral Directors
Dear Carolyn
Thank you for leaving such a nice review about our services, it really is appreciated. Kind regards. From Amy & the rest of the team at Douch & Small Funeral Directors.
Caring, compassionate and professional services
I have chosen to carry on the tradition in my husband's family to choose Douch & Small. My husband was from Wimborne. He had arranged the funerals for his father and a few years later for his mother with the then Charles Small Funeral Directors. Now it's my turn to arrange my husband's funeral so I turned to Douch & Small.
I have chosen to discuss the arrangements at home. Nick Douch came and guided me through the process. He is caring yet professional. The discussion from our first meeting then summarised and communicated via mostly emails. The costs are itemised and transparent. I have amended the order of service sheets, and that was accommodated. Also add one more line on the stone inscriptions, that was also relayed to the stone mason and accommodated too. I also wanted to witness the interment of my late husband's ashes at the cemetery with his close family and friends, that was accommodated too.
Losing my husband is very hard and at times unbearable. Caring, understanding and professional services from Nick Douch and the team at Douch & Small Funeral Directors made my wishes possible. Thank you Nick and the team at Douch & Small, 7 Leigh Road, Wimborne.
S Day
10. April 2026
Antwort von Douch Family Funeral Directors
Dear Saranya,
Thank you so much for taking the time to write. It means a great deal, and I wanted to reply personally.
When we first spoke on the phone, you were navigating not just the loss of your husband, but also the weight of expectation that can come with it. A sense that certain things simply have to be done in a certain way. I’m glad we had the chance to talk that through properly, so that the choices you made were truly yours and reflected what mattered to you and your husband.
It was also a real honour to continue a connection with your husband’s family that goes back to the days of Charles Small. That kind of trust, passed down through the generations, is something I never take for granted.
From the order of service to the stone inscription, and being present at the interment of his ashes, it was our privilege to make every part of it possible.
Losing your husband is an enormous thing to carry. I hope in the weeks and months ahead you find moments of comfort alongside the grief.
If there is ever anything we can help with, please don’t hesitate to reach out.
With warmest regards,
Nick Douch
Marcella (Ives & Shand)
Marcella was such a re-assuring professional person to help look after us at Ives & Shand. She really went the extra mile to guide us through such a difficult time and her warmth and empathy will always be remembered. Thank you.
10. Februar 2026
Antwort von Douch Family Funeral Directors
Dear Nic, Sam & Josh,
Thank you very much for your kind words. It was a huge privilege to support you at such a difficult time.
The service was very special and will always stay with me for the warmth and love that filled the room.
Thank you again for taking the time to share your thoughts, it truly means a great deal.
With best wishes,
From Marcella and the rest of the team at Ives & Shand Funeral Service.
From my first phone call
From my first phone call, everyone was very helpful,polite, compassionate and professional,keeping me informed and up to date. Could not wished for more
16. April 2026
Antwort von Douch Family Funeral Directors
Many thanks for taking the time to leave such a positive review. Kind regards. From Gemma and the rest of the team at Albert Marsh Funeral Directors
The funeral was conducted with dignity
30. Januar 2026
Antwort von Douch Family Funeral Directors
Dear John
Thank you for taking the time to leave a kind review regarding our services, it is very much appreciated. Kind regards. From all at Douch & Small Funeral Directors.
Our funeral director Marcella was…
Our funeral director Marcella was absolutely excellent, due to her patient,caring and professional manner which was appreciated at a most distressing time in our lives.
27. März 2026
Antwort von Douch Family Funeral Directors
Dear Martin,
Thank you so much for taking the time to write and for your very kind and thoughtful words. It really means a great deal to me.
You are all in my thoughts.
Thinking of you and your family.
Kind regards. From Marcella & the rest of the team at Ives & Shand Funeral Service.
Antwort von Douch Family Funeral Directors
Thank you so much for your kind words. We’re glad we could support you and your family during such a difficult time. It was an honour to help, and we really appreciate your lovely feedback.
Kind regards. From Marcella and the rest of the team at Ives & Shand Funeral Service.
From the start to the finish amy in…
From the start to the finish amy in wimborne, guided me through everything with care and kindness. I could not fault all the arrangments cars etc.She took a huge weight off me. Thanks to everyone at your wimborne branch.thanks amy, david kingston
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von Douch Family Funeral Directors
Dear David
Thank you for taking the time to leave a lovely review about services. It was a pleasure to look after the arrangements for Anthony. Kind regards. From Amy & the rest of the team at Douch & Small.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.