Absolutely loved the range of water features in this store! My 3 faced Buddha fountain now reminds me of our Japan trip and it looks so unique and different to other things on market
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
My buddah water feature purchased only a few days ago arrived so quickly I was very impressed with how quick delivery took. It looks amazing, fits my space perfectly 👌 & for the price im so incred... Mehr ansehen
Unternehmen hat geantwortet
I recently purchased this fruit-adorned lady bust from fountainstore.com.au, and I couldn't be happier with it! The colors of the tropical fruit—from the bright yellow lemons and starfr... Mehr ansehen
Unternehmen hat geantwortet
Arrived as pictured. Looks great in first look. LED looks great. Raindrop effect not centered so thts a negetive point. The structure material is quite fragile and start developing cracks after few da... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Garten
- Kunstpflanzen-Anbieter
- Geschäft für Dekoration und Inneneinrichtung
- Fachhandel für Kaminöfen
- Brunnenbau
- Geschenkeladen
Vom Unternehmen geschrieben
Our group is based on 5 generations of Andalusian art design traditions and started in Australia back in 2013 and has ever since been active in building a strong network of reputable & ethical distributors across the country. Our premium home décor range & quality water features are sold & distributed under our brand Fandango 360 in over 138 décor stockists, 51 garden centres across 3 countries. Fountain Store offers a one stop shopping experience for garden, home and gifts ideas & solutions. We design, produce & sell our collections across Australasia. Design is our strength; variety is our differentiation & exceeding customer expectations is our mantra. Our collections include designer quality ornaments covering New Age, Ocean, Abstract, Angelic themes & high-end tableware. We only select top quality materials for indoor & outdoor use. Our water features range varies in colours, sizes & we even produce custom made designs. We champion variety, value & above all design. Our design concepts stem from unique interactions with our communities, travel experiences, our generational know how & our creative workshop. Abstract art is at the nub of our collections especially for garden ware, art décor feeds the design of our giftware & tableware with a combination of premium materials & exiting colours. This spring we are introducing metal & wall art items. This new collection includes a wide range of Andalusian Moorish metal art items with lighting, candle holders, mirrors & stylish tableware decoration. Our modern range includes abstract art déco, collage & 3D paintings as well as wall hung unique décor ornaments. Get in touch to explore our creative solutions for home & garden space. Be part of our successful distribution network & own part of our exclusive designer items for your home and garden.
Best Quality Fountains in Australia
Vom Unternehmen geschrieben
- Designer Quality at Affordable Prices
- We design, produce, buy and export over 450 different water features suitable for indoor and outdoor. We only work with ethical suppliers that share our passion for fountains and our history in craftmanship. We use various materials including mosaic, ceramic, clay terracotta, polystone, marble, acrylic and resin. The choice depends on design, functionality, size, weather conditions and longevity and cost. Our sourcing is not limited to one country, rather we are constantly on the look for new exciting places like Morocco, Turkey, Mexico, Colombia, Guatemala, Tunisia, etc... We are currently operating in 6 countries and growing fast to expand into other territories.
Kontaktinformationen
2/2 Rachael Cl, 2128, Silverwater, Australien
- 1300848094
- care@fountainstore.com.au
- fountainstore.com.au
4,7
Hervorragend
967 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 89 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Blue leaves collection..
Blue leaves collection... Hellina, Josephine, Mellina, Costadina, Sabrina and Meskina.
Absolutely beautiful. Extremely well packed. Great communication. Arrived interstate 5 days after ordering.
Better than I hoped. Very happy.
30. November 2025
Antwort von Fountain Store Australia & New Zealand
Thank you so much Kaye,
We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!
Warm regards,
Fountain Store
Great service fast delivery and I love…
Great service fast delivery and I love my purchase. Thank u
1. Dezember 2025
Antwort von Fountain Store Australia & New Zealand
Thank you so much Rosa,
We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!
Warm regards,
Fountain Store
no receipted invoice therefore unable…
no receipted invoice therefore unable to process insurance claim
H
6. Oktober 2025
Antwort von Fountain Store Australia & New Zealand
What's this review about? Our product quality? our service delivery? That's unfounded and fallacious. We never received any communication not a complaint of any sort. Are you sure you are talking about the correct business?
Such a beautiful water feature
Such a beautiful water feature, the sound is amazing!!
12. November 2025
Antwort von Fountain Store Australia & New Zealand
Thank you so much Debbie,
We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!
Warm regards,
Fountain Store
Antwort von Fountain Store Australia & New Zealand
Thank you so much Kathryn,
We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!
Warm regards,
Fountain Store
Exactly what I wanted
Exactly what I wanted, was to put together, would recommend the solar option
Looks good 👍
9. November 2025
Antwort von Fountain Store Australia & New Zealand
Thank you so much Joseph,
We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!
Warm regards,
Fountain Store
Excellent delivery time
Excellent delivery time
Product as described
Product packed as per factory
23. November 2025
Antwort von Fountain Store Australia & New Zealand
Thank you so much Denise,
We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!
Warm regards,
Fountain Store
We were sold a defective fountain coat…
We were sold a defective fountain coat $600 that is leaking water and built incorrectly, we have to pour water into the basin every 1.5 hours for the fountain to work properly and prevent the motor from running dry and overheating.
We have even sent videos of the defect and requested a full refund however Fountain store is not being responsive.
Please help urgently!
2. November 2025
Antwort von Fountain Store Australia & New Zealand
We have actually replied, a replacement is on its way. Not sure what do you mean by not responsive. We have replied in writing that a replacement fountain will be sent, not sure if you have even read our reply.
Lovely fountain exactly as described
Lovely fountain exactly as described. I was impressed with the professional handling of this purchase. Ordering was simple. Continued update from dispatch to delivery which was prompt and efficient. The delivery driver was polite and placed the carton on my back deck.
Would highly recommend this company.
17. November 2025
Antwort von Fountain Store Australia & New Zealand
Thank you so much Maree,
We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!
Warm regards,
Fountain Store
I ordered the Chakra Newest Buddha…
I ordered the Chakra Newest Buddha Water Feature – Fandango Exclusive Collection 2025 and even paid extra for fast delivery. After taking my payment, they contacted me and said the item was “broken” and they couldn’t deliver it. This already felt suspicious.
Then the person who communicated with me (I only have his mobile number: 0440 130 389) promised me $200 off any other item because it was their mistake. I selected another item and asked them to ship it today with the $200 discount applied, and refund the remaining balance.
Now suddenly he says he cannot do that, and that I must “order online first” and then he will refund my money — which clearly looks like another lie. So far, no refund has been processed and I'm still waiting for the money I paid.
This company is absolutely unprofessional, misleading, and feels like a scam. They make promises they do not keep, change their words, and avoid taking responsibility. I have NEVER seen such dishonest service. Be careful — they take your money first and then make excuses.
I strongly do NOT recommend this store. Total scammers and liars.
21. November 2025
Bewertung ohne vorherige Einladung
Antwort von Fountain Store Australia & New Zealand
We sadly can not accept unreasonable discounts. Damage occurred in transit, you got notified immediately, offered solutions but none accepted. This is unforeseen mishap that is caused by couriers and not ourselves. What has been requested is unfeasible, unreasonable & unjustified. Purchase made Wednesday, item shipped Thursday, damage occurred 11:30 am you got notified 3:00 pm. Full refund processed on Friday morning. Read our reviews, we don't shy away from responsibility but we know very well our rights and responsibilities.
Excellent Customer Service
The ease of ordering and the constant delivery updates - ordered Tuesday delivered Thursday. Excellent customer service thank you.
18. November 2025
Antwort von Fountain Store Australia & New Zealand
Thank you so much Lorraine,
We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!
Warm regards,
Fountain Store
Great communication and quick delivery
Great communication and quick delivery. Overall, a great experience and I would be happy to order again from you. I ordered two vases and both arrived safely, having been packaged well and delivered to my door. Thank you
27. Oktober 2025
Antwort von Fountain Store Australia & New Zealand
Thank you so much Barb,
We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!
Warm regards,
Fountain Store
Antwort von Fountain Store Australia & New Zealand
Thank you so much Katrina,
We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!
Warm regards,
Fountain Store
I highly recommend these guys
I highly recommend these guys! Good communication, fast and cheap delivery
20. Oktober 2025
Antwort von Fountain Store Australia & New Zealand
Thank you so much Renee,
We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!
Warm regards,
Fountain Store
Fountain in great shape when delivered
26. Oktober 2025
Antwort von Fountain Store Australia & New Zealand
Thank you so much,
We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!
Warm regards,
Fountain Store
Great service & communication.
Very quick communication. Order processed immediately. Very happy customer.
11. November 2025
Antwort von Fountain Store Australia & New Zealand
Thank you so much Shane,
We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!
Warm regards,
Fountain Store
Instructions for setting up fountain are terrible.
The instructions for setting up a $600 fountain are so poorly written you have to ring the shop - too much trouble for something that should be written out clearly and not require more time and effort to set up.
9. November 2025
Antwort von Fountain Store Australia & New Zealand
I am not sure what did we do wrong to deserve such a poor rating. Your order got delivered within hours. If manual was missing or not clear all you had to do is message us.
Love, Love, Love
I have been buying from this company for a couple of years now as just can't get enough of their wonderful products and service. Can't recommend this company enough.
9. Oktober 2025
Antwort von Fountain Store Australia & New Zealand
Thank you so much Davina,
We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!
Warm regards,
Fountain Store
Quick delivery
Quick delivery. Product quality good. Item received was as expected. Assembly easy to do. Very happy 😊
7. November 2025
Antwort von Fountain Store Australia & New Zealand
Thank you so much Inga,
We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!
Warm regards,
Fountain Store
Antwort von Fountain Store Australia & New Zealand
Thank you so much Mark,
We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!
Warm regards,
Fountain Store
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