The Foundr program is perfect for anyone wanting to start an e-comm business. You have access to thousands of resources - videos, small group coaching sessions and the one-on-one coaching is the most... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Above and beyond customer service I signed up for a workshop that came with a Foundr+ trial, totally spaced on the auto-renew, and got hit with a $99 charge I wasn't planning for. Emailed sup... Mehr ansehen
Unternehmen hat geantwortet
Great experience with Foundr. Their customer service team helped me quickly with a course I purchased and handled everything promptly and professionally. Their courses are also amazing, practical, and... Mehr ansehen
Unternehmen hat geantwortet
Bought my first Foundr course in 2019 and have been a customer off an on for a few years now. AJ Cassata’s course in the yearly subscription taught me more about finding clients than other programs I’... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Kontaktinformationen
Level 1, 60 Wilson Street, 3141, South Yarra, Australien
- support@foundr.com
- foundr.com
4,7
Hervorragend
553 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 60 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Awesome customer service
Awesome customer service! After hours yet prompt response and solved my issue. Super-easy.
Great platform and content!! A++
27. April 2024
Bewertung ohne vorherige Einladung
Antwort von Foundr
Hey Maree! We're thrilled to hear about your positive experience with our customer service team. Our goal is to provide prompt and effective assistance, even after hours. We're glad we could resolve your issue quickly and that you find our platform and content valuable. If you ever need further assistance, don't hesitate to reach out.
A Game-Changer for the Aspiring Entrepreneur
Foundr gives so much value to the community, free and paid. I would be nowhere in my entrepreneurial journey without Foundr. I would not have a business. From their customer service (the best--Conan, most recently) to their coaching (Natasha Marcello--a legitimate game-changer), I cannot recommend Foundr highly enough. Nathan Chan has built a foundation for tens of thousands of people to pursue their dreams. Thank you.
25. April 2024
Bewertung ohne vorherige Einladung
Antwort von Foundr
Hey Cole! Thank you for sharing this wonderful review.
Feedback like this means a lot to us at Foundr. Hearing how our community and resources have impacted your entrepreneurial journey is what we live for. We're also happy that Conan and Natasha made a positive difference for you.
It's incredibly rewarding that we played a part in helping you build your business. We hope that through this review, we'd be able to reach more entrepreneurs like yourself and that they would also find our offerings helpful for their entrepreneurial journeys.
Thank you for being a part of the Foundr community. Here's to many more milestones and successes ahead of you!
Quick reinstatement of my courses after platform changeover
After the Foundr platform changeover happened, I lost all my courses. I went straight to the chat and Pearl reinstated my old courses in minutes and I was able to log back in and continue my learning. I love the Foundr courses as they are very practical and their customer support is EXCELLENT!
24. April 2024
Bewertung ohne vorherige Einladung
Antwort von Foundr
Hi Annalisa! We appreciate your review, and we are happy that Pearl resolved the issue swiftly for you.
Your satisfaction is paramount, and we're glad you're back on track with your learning. Thanks for your trust in Foundr!
Great value every time
Great value every time! The courses are gold mines to help build your business and customer service is excellent.
23. April 2024
Bewertung ohne vorherige Einladung
Antwort von Foundr
Hey Myrlande! Thank you for the glowing feedback! We're thrilled that you find our courses invaluable for your business. We are committed to providing top-notch customer service to support your learning journey, so please feel free to reach out if you need assistance.
Think about it before you dive in - Find out what the cancellation policy is first.
In the beginning I took this course, for some reason could not follow it, It was as though someone was teaching me a different language for a day and then turned to me and said you understand - Hell No I do not understand. So I wanted a refund - They would not give me a refund of my hard earned money - telling me I had passed the refund date which I think was Bull-crap - So they offered other courses and that is where I am today. Really I wanted a refund of my large sum of money that I worked hard for. ALL I CAN SAY IS BUYER BEWARE.
19. April 2024
Bewertung ohne vorherige Einladung
Antwort von Foundr
Hi Vanessa, thank you for taking the time to share your feedback. We're truly sorry to hear that the course didn't meet your expectations. We understand that each learner has their own pace and learning style, and sometimes it takes more time to fully grasp the material.
We always aim to be transparent with our refund policies, which are based on the specific guarantees outlined at the time of purchase. We also want to make sure that members can manage their subscriptions easily, which is why we’ve made it possible to cancel anytime directly from your account on our website.
That said, we appreciate your feedback like yours. We’re always working to make our courses more accessible and ensure our students are supported throughout their journey.
We’ve also sent a follow-up request to gather more details from you so we can better understand your situation and see how we can help further.
Thanks again for your insights.
Foundr+ Subscription Cancelation Process
Updated Review: I was unhappy with the cancelation initially but the customer support team has been really great in the entire cancelation process - I like the fact that the company is ready to listen to its users. This is so important and is so refreshing to see Foundr do what a lot of companies lack in this day and age.
Looking forward to seeing how the cancelation process to Foundr+ will evolve.
10/10 Support Experience
10/10 Satisfaction.
19. April 2024
Bewertung ohne vorherige Einladung
Antwort von Foundr
Hi Prathamesh! Thank you for sharing your experience with us. We appreciate your positive feedback about our company and courses.
We're so sorry for the inconvenience caused by our current unsubscribe process. Your feedback is invaluable, and we'll work on streamlining the cancellation process to make it more user-friendly and efficient.
And while we are working on the cancelation process, our customer support team is dedicated to providing excellent service. Feel free to reach out if you need assistance with your subscription, and they'll be there to assist you.
Thank you for bringing this to our attention, Prathamesh! We're committed to improving our services based on customer feedback like yours.
-commerce Business Two-Day LIVE Summit
Good:
1. Overall very solid. There were some good nuggets of information and some really good speakers that provided actionable insight.
2. Foundr chat moderators were helpful adding context to the strategies and providing clarity as well.
Could be Better:
1. Finding brands and founders that have built brands bootstrapped from $0. One speaker was talking about brands that had been around for 30+ years and while there are lessons we can takeaway they are not in the DTC space or did not originate there.
2. Speakers like Guy Kawasaki are some of the best to do it but respectfully they have not done anything in today's DTC space. His talk was more of a fireside chat.
3. This was not a REAL Live event - they were prerecorded with Nathan presenting it live. There should be time for 5-10 minutes for feedback and questions and clarity. Some of the videos were already on the YouTube page
4. Would like more resources to either download or review that supplement what the speaker was discussing.
5. Was a little unorganized. We didn't have an agenda with the times for each speaker (eg 9:00 - Guy Kawasaki, 10a - Gretta, etc). We also had 30 seconds before the next speaker; no breaks or intermissions.
6. Also one of the speakers for HexClad said his biggest hack at the DTC Summit was marketing at Costco (essentially a brick and mortar strategy). Please vet their information prior to the summit for DTC summit users. I think this should be for people that are bootstrapping and trying to figure out either how to start or why they aren't successful using DTC strategies.
Overall pretty good but as one person suggested an AMA session would have been more valuable.
15. April 2024
Bewertung ohne vorherige Einladung
Antwort von Foundr
Hey Phil! Thank you for your detailed feedback on the recent Start Your Ecommerce Summit. Happy to have you with us at this event.
We appreciate your suggestions for improvement, particularly regarding speaker relevance, event format, and the need for more downloadable resources. We'll work on addressing these areas to enhance the next summits!
We also understand that real-time interaction and clearer organizations help us provide a better experience for our participants, so we will find more ways to incorporate dedicated Q&A sessions and provide a more structured agenda.
Once again, thank you for your insights. We're committed to continually improving our summit events. We hope to see you again next time!
Outstanding value and Impressive support
I love the value Foundr is offering to its users. The courses are easy to navigate and complete and packed with a ton of useful information. Far more than what you can learn from your business degrees. Most companies make it extremely hard for its users to cancel their memberships but the support I received from the Foundr team was flawless. For the first time I feel bad for canceling my membership to anything because of the outstanding value and support they offer but I am certainly going to hop back on as soon as I can.
9. April 2024
Bewertung ohne vorherige Einladung
Antwort von Foundr
Hey Arvind! Thank you for sharing your experience! We're delighted you found our courses valuable and our support team helpful. Knowing that our efforts are appreciated, we feel motivated and inspired to do more.
We hope to see you again in the community soon! We'll be here whenever you're ready to hop back on board :-)
Foundr Is simply Outstanding
I am really enjoying my Foundr membership and the team is so friendly!! The courses within the membership are high quality, knowledgeable and practical advice for all entrepreneurs. It is truly the place to be if you want to grow your own business!!
27. März 2024
Bewertung ohne vorherige Einladung
Antwort von Foundr
Hi Eva!
Thank you for sharing your positive experience as a Foundr+ member! We appreciate your feedback about our courses and we are thrilled that you are enjoying them. Keep leveraging those resources and watch your business soar to new heights!
It's been really really an amazing…
It's been really really an amazing experience with foundr sofar. I knew it's gonna be good. But this is beyond my expectations.. well done guys and thank you so much .. they have some bugs right now which they definitely need to fix.. but all good 👍🏾♥️
19. Januar 2024
Bewertung ohne vorherige Einladung
Antwort von Foundr
Hi Kunde! Thank you so much for your ongoing support. The team is working tirelessly to fix the issues and rest assured that you'll receive an update as soon as this is resolved. We appreciate you!
The customer service team are very…
The customer service team are very helpful and friendly they always respond pretty quickly too ❤️❤️
As for the courses it has helped me and motivated me enough to start my online business im in the process atm, so excited for whats to come
5. März 2024
Bewertung ohne vorherige Einladung
Antwort von Foundr
Hey Clara! Thank you so much for taking the time to leave us your review. We appreciate your kind words toward our Support Team.
It's also great to hear that our courses motivated you to start your e-commerce business. We're genuinely excited to witness your progress and see what incredible things you'll achieve! You got this!
Foundr c'est toute ma vie d'entrepreneur
Foundr est mon unique espace de formation depuis que je suis entrepreneur ils m'ont aidé à créer une startup dans le sport, un restaurant Dark Kitchen ainsi qu'un E-commerce mais la force de Foundr reside dans la qualité et la légitimité des formateurs. Merci encore pour tout
5. März 2023
Bewertung ohne vorherige Einladung
Antwort von Foundr
Jeff, thank you for such a heartwarming review. We're truly honored that you chose Foundr! We appreciate you for trusting us, and we are happy that we became a part of your journey building Dark Kitchen.
Stories like yours motivate us more to provide top-notch training and resources to help entrepreneurs like yourself. Here's to many more achievements together!
I love Foundr
I love Foundr. They offer really great promotions and their courses actually deliver what you need to know. They aren't Gurus, they are professionals. So happy I chose them as a partner.
4. März 2024
Bewertung ohne vorherige Einladung
Antwort von Foundr
Thank you for choosing Foundr as your partner in your entrepreneurial journey, Dustin! Your feedback serves as a reminder that we are on the correct path, and we will strive harder to produce more invaluable content for our community.
More than I'd hoped for...
I recently finished Gretta Van Riel’s ‘Start and Scale your online store’ course with Foundr, and honestly, it was more than I hoped for. Gretta is a legit expert, offering up the sort of insights that make a real difference. The content was not only insightful but presented in such an engaging way that I found myself looking forward to each lesson. If you’re looking to improve your skills or venture into something new, I can’t recommend Foundr’s courses enough. Worth the investment!
5. März 2024
Bewertung ohne vorherige Einladung
Antwort von Foundr
Hey, Paul! Thank you for recommending Gretta van Riel's Start & Scale course. The course has been a big help for aspiring entrepreneurs wanting to start an ecommerce business from scratch. We have also seen how it changed the game even for existing businesses!
It's wonderful to know that it exceeded your expectations. Your recommendation speaks volumes about the quality of Foundr's courses. Keep up the great learning journey!
The Foundr team rocks and so their courses!
My experience with the Foundr team has been great. The team is responsive; you can feel they care about their customers. I love that the Foundr team provides courses on real experts and people with track records, so you can be confident you are getting the best information on the subject matter. Kudos to the team and Nathan!
27. Mai 2023
Bewertung ohne vorherige Einladung
Antwort von Foundr
Brian, thank you for sharing your wonderful experience with us! We take pride in our courses, which we've created with the help of successful entrepreneurs and experts in their respective fields. Our top goal is to ensure that our students learn from the best!
Your words inspire us to work harder and produce more courses for the Foundr community. We truly appreciate you.
Comprehensive, actionable content + great customer service
Courses are current and actionable with useful and applicable business-related information. Learned a ton that I've been able to apply to my business. Foundr's Customer Support team is always super-quick to respond and helpful. Always a good experience!
4. März 2024
Bewertung ohne vorherige Einladung
Antwort von Foundr
Thank you for sharing your review on our courses and Support Team, Carly! It's fantastic to know that you've been able to apply what you've learned to your own business and see tangible results.
We will continue delivering high-quality courses and exceptional customer service. Thanks for your support!
Straight-forward courses with practical quick wins
I really like Foundr courses as they are straight forward & practical. As an entrepreneur, I want to learn industry best practices fast. I find Foundr courses valuable as they present case studies and real life how-to techniques I can apply to grow my business.
4. März 2024
Bewertung ohne vorherige Einladung
Antwort von Foundr
Thank you for sharing your thoughts with us, Fab! At Foundr, we recognize the value of our students' time and the importance of ensuring that the information you invest in will help you build and grow a profitable ecommerce business.
Great to know that you like the courses. We have more to launch in the coming days and are all excited! Here's to your continued success in your entrepreneurial journey!
Antwort von Foundr
We're pleased to know that you've learned a lot from Foundr! This reminds us to keep doing what we do and continue creating invaluable entrepreneurial content for our community. Thank you so much!
I started one of the Foundr courses…
I started one of the Foundr courses hoping to learn more about launching an ecommerce business. This course has been far more helpful than I expected. It is comprehensive and easy to follow. It has given me the confidence and knowledge to launch my business. I plan on taking more of the courses offered and look forward to learning more from Foundr.
4. März 2024
Bewertung ohne vorherige Einladung
Antwort von Foundr
Hey, Alexis! Fantastic to hear that our course exceeded your expectations and provided you with the confidence and knowledge to launch your ecommerce business.
We're excited to continue supporting you on your entrepreneurial journey and can't wait to see your business thrive. We can't wait to share more courses with you!
Practical and informative courses
Customer service from real people is fast when I needed some questions answered. Im still working through each course. They are packed with practical guidance and information about how to be successful in business.
4. März 2024
Bewertung ohne vorherige Einladung
Antwort von Foundr
Hey, Margaret! Thank you for taking the time to share your feedback about our customer service team and our courses. We ensure that every content of our courses provide valuable resources and information to help you succeed every step of the way.
Keep diving into the content, and feel free to reach out if you need any further assistance!
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