10 de 10 I will always be happy with you I've been shopping with you for many years and you never disappoint Excellent service, excellent prices.
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I've ordered perfume from ForeverLux.com for a while, and they always have great deals and authentic perfumes. They almost always have a sale going on, and the discounts are great. I recommend them if... Mehr ansehen
Unternehmen hat geantwortet
Excellent products.Friends and colleagues keep asking where I’m I buying my cologne and perfume, and do not hesitate to let them have your address.My lady boss was not left out. But second to my orde... Mehr ansehen
Unternehmen hat geantwortet
Never received product. Ordered 4.23, got the huge run around refused to refund, until recently. Communication was only through EMail, no on every picked up phone or returned phone calls. So if you co... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
ForeverLux.com is a beauty company that provides you with a unique online retail experience by offering designer brands at discounted prices. Our headquarters is located in Hackensack, New Jersey where we offer fragrances, cosmetics, and beauty products. All of our items are 100% authentic and we guarantee satisfaction. Since ForeverLux was launched in 2014, we have maintained an A+ rating from the Better Business Bureau.
The ForeverLux Standard
Vom Unternehmen geschrieben
- Authenticity. Care. Confidence.
- We believe buying fragrance online should feel safe and effortless. That’s why every order is handled with attention to quality, authenticity, and customer care.
Complimentary U.S. Ground Shipping
Free shipping on all U.S. orders
We offer complimentary ground shipping on all orders shipped within the United States.
Orders are processed quickly and shipped with care to ensure safe delivery. Shipping to Alaska, Hawaii, Puerto Rico, and other U.S. territories is not available at this time.
Kontaktinformationen
71 South Newman Street, 07601, Hackensack, Vereinigte Staaten
- customerservice@foreverlux.com
- foreverlux.com
Authentic Designer Fragrance. Always.
4,2
Gut
362 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 53 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
El producto está muy bueno pero ya q se…
El producto está muy bueno pero ya q se compra más productos deberían dar más promociones o descuentos
12. Februar 2026
Antwort von ForeverLux
Hola Paul,
Gracias por tu comentario y por tu apoyo. Nos alegra saber que el producto cumplió tus expectativas.
Apreciamos tu sugerencia sobre promociones y siempre estamos trabajando para ofrecer el mejor valor posible a nuestros clientes.
Gracias por elegir ForeverLux.
my package arrived late but the…
my package arrived late but the product is very good
14. Februar 2026
Antwort von ForeverLux
Hi Nelson,
Thank you for your feedback. We’re sorry the delivery took longer than expected, but we’re glad to hear you’re happy with the product.
We truly appreciate your support.
My purchase exceeded my expectations
My purchase exceeded my expectations, my perfume was a nice size for the price.
14. Februar 2026
Antwort von ForeverLux
Hi Tiff,
Thank you so much for your kind words! We’re happy to hear your purchase exceeded expectations and that you were pleased with the value.
We truly appreciate you choosing ForeverLux.
Foreverlux has great selection at a great price.
Easy .. found what I wanted & ordered it.
14. Februar 2026
Antwort von ForeverLux
Hi Michael,
Thank you for your support! We’re glad you found what you were looking for and had a smooth ordering experience.
We truly appreciate you choosing ForeverLux.
Antwort von ForeverLux
Hi Lisa,
Thank you for your support! We’re happy to hear you were pleased with the pricing and delivery.
We truly appreciate you choosing ForeverLux.
Got damaged bottle
Got damaged bottle . Contacted customer service few times. Did not show any concerns or any desire to help . Said it is external damage so cannot do anything. How can I give damaged can ax gift to anyone
13. Februar 2026
Antwort von ForeverLux
Hi Chandra,
We’re sorry to hear about your experience and understand your frustration. We would like to review your case further.
Please email customerservice@foreverlux.com
and reference your Trustpilot review and order number so our team can look into this internally.
Thank you for your feedback.
Antwort von ForeverLux
Hi Sam,
Thank you for your support! We’re so glad to hear you enjoyed Madame and Monsieur Rochas.
We truly appreciate you choosing ForeverLux.
Antwort von ForeverLux
Hi Tawana,
Thank you for your support. We truly appreciate you choosing ForeverLux.
Antwort von ForeverLux
Hi Nomar,
Thank you so much for your support! We’re happy to hear everything arrived on time and as expected.
We truly appreciate you choosing ForeverLux.
Antwort von ForeverLux
Hi Bonnie,
Thank you so much for your kind words! We’re happy to hear you were pleased with our response time and packaging.
We truly appreciate your support and look forward to serving you again.
Antwort von ForeverLux
Hi,
That’s wonderful to hear! We’re so glad your wife loves the perfume and that you had a great experience with us.
Thank you for choosing ForeverLux.
This place is a joke
This place is a joke. I ordered a product on Monday because they said it will be there by that saturday. Needed it for a gift that Sunday. Guess who's product didnt come? Yes. Its now been over a week and they said will be delivered today which was yesterday guess what didnt come yet. Lol its still not even in my state. Contacted them and all I recieved where generic responses saying its the shippers fault. And now they reported me to Walmart because ive called them out on there BS. Sad company doing business out of some crappy warehouse in NJ. Long story short unreliable company with excuses.
1. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von ForeverLux
Hi Ernest,
We’re very sorry to hear about your experience and truly appreciate you bringing this to our attention. This is not the experience we want for our customers.
If you have already contacted our support team, we would like to review this internally. Please email customerservice@foreverlux.com
and reference your Trustpilot review and order number so a senior team member can review this further.
Thank you for your feedback.
Foreverlux claims free and easy returns not true beware
I am very disappointed with Foreverlux.I have been purchasing colognes and perfumes for at least 10 years from them. I wanted to return a cologne back to them and they made me pay return shipping when it clearly states FREE AND EASY RETURNS we are not happy unless you are 100 percent satisfied. I will not be doing anymore business with this company.
3. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von ForeverLux
Hi Robby,
Thank you for being a longtime customer. We truly value your support over the years. We’re very sorry to hear you were disappointed with your recent return experience.
We would like the opportunity to review your specific order and return details. Please contact customerservice@foreverlux.com
and reference this review so our team can assist you.
We appreciate you bringing this to our attention.
This is not real cologne
This is not real cologne, or it’s a reject batch. Smell is weak and doesn’t last long plus it has a yellow tint. Customer service wants me to return the cologne then of course pay a fee for restocking. Problem is I did not read the reviews prior to purchase, a lot say they sent their cologne back then never received the refund. Now customer service will not even respond to me. It’s fake don’t waste your money
2. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von ForeverLux
Hi Penny,
We’re sorry to hear about your experience. We take product authenticity and customer service very seriously.
We would like to review your order details and prior support communication. Please contact customerservice@foreverlux.com
and reference your Trustpilot review so our team can assist you directly.
Thank you for bringing this to our attention.
The delivery times indicated are not accurate.
I selected a cologne from the website with standard shipping, which said it would take between 3 and 6 days, and the estimated delivery date will ultimately be almost two weeks. Therefore, I am completely dissatisfied with the information they provide about shipping.
22. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von ForeverLux
Hi Jose,
Thank you for your feedback. We’re sorry to hear that your delivery timeframe did not meet expectations.
Shipping times can occasionally vary due to carrier delays, and we are always working to improve delivery transparency for our customers.
If you still have any concerns, you are always welcome to contact customerservice@foreverlux.com
.
We appreciate you sharing your experience.
Sent me a wrong, cheaper perfume. Agent on live chat is so rude
Foreverlux sent me a wrong, cheaper perfume. To fix it, they offered me to keep the wrong product with discount 10% which I refused. My original order was more expensive than the one they sent me. I asked for a return label, but they didn't respond to it.
So I went to live chat asking for help, the agent on live chat got mad at me and wrote me with caps lock. I had to dispute it to my bank just to get a return label.
This was my first and last time to ever buy from this company.
17. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von ForeverLux
Hi Des,
Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience, as this is not the level of service we aim to provide.
While this review is from some time ago, we still take concerns like this seriously and use feedback like yours to improve our processes and customer experience.
If you still have any outstanding concerns, you are always welcome to contact customerservice@foreverlux.com
.
We appreciate you sharing your experience.
Order
Ask before ordering perfume; it matches the picture. I've encountered a repair where the picture showed one perfume, but they sent a different one
1. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von ForeverLux
Hi Alex,
Thank you for your feedback. We’re sorry to hear that your experience did not meet expectations.
We work hard to ensure product listings and images are accurate and appreciate feedback like this as it helps us continue improving.
If you ever need assistance, you are always welcome to contact customerservice@foreverlux.com
.
Thank you for sharing your experience.
Antwort von ForeverLux
Hi Mike,
Thank you so much for your support! We’re happy to hear you’re enjoying our pricing, selection, and shipping experience.
We truly appreciate you choosing ForeverLux.
Real cologne great price
Fast delivery, real product, great price. I'm so happy with this delivery! It's a gift for my boyfriend and it's exactly what I was wanting for a price that isn't crazy.
20. Oktober 2025
Antwort von ForeverLux
Hi Bridget,
Thank you so much for your kind words! We’re so happy to hear you had a great experience and found the perfect gift.
We truly appreciate you choosing ForeverLux.
Always comes through
You know you're always going to get authentic fragrances at great price.
9. Oktober 2025
Antwort von ForeverLux
Hi Ryan,
Thank you so much for your support and trust in us! We truly appreciate you choosing ForeverLux and are happy to hear you continue to have great experiences with us.
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