Forest Homes - www.foresthomesstore.comBewertungen 

75
TrustScore 4 von 5

4,0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Besides having gorgeous products and impeccable customer service 👌🏾 Daniela is extremely well prepared and knowledgeable. Forest Homes will hugely impact your spaces. You’ll really feel the benef... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Absolutely beautiful Mural, it looks stunning. The picture is exactly as shown, it was relatively easy to hang, particularly as the paper is strong so doesn't tear. It came either clear instructions a... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The Forest Home team has outstanding customer service! After I received my beautiful Mobo Wall Lamps, one broke during installation (our fault!). And when I reached out to customer service, they were... Mehr ansehen

Bewertet mit 2 von 5 Sternen

Whilst the rug that I ordered was as described, there was hidden duties fees that were not made clear at check out and we received a bill of 53.34 from Fedex. I feel like this is extremely dishonest f... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Geschäft für Dekoration und Inneneinrichtung

Vom Unternehmen geschrieben

Forest Homes helps you create indoor spaces inspired in nature to improve people's wellbeing. We do this by offering interior decor full of innovation, that cares for sustainability, and natural stimulation of customers' minds and bodies. Our products not only look good, but have specific functions in your everyday life for better breathing, seeing, hearing, and touching.  We also prefer sustainable materials for home spaces and everyday tools. We provide the least possible plastic or short-life materials.  Closeness to nature in our everyday lives is shown to promote more proactivity to enact on environmental issues that help in sustaining the thrive of our planet. This is why, we work with nature inspired design to seamlessly encourage more care for the environment. #DesignForWellbeing #NatureDesign


Kontaktinformationen

4,0

Gut

TrustScore 4 von 5

75 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,0

Alle Bewertungen

(75)

6 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Amazing service!!

Amazing service!!!
Unfortunately my order got lost in the mail, and when I reached out to the company they apologized right away (not that it was their fault) and with no delay told me they would send me another one of my orders ASAP.

16. Oktober 2025
Bewertung ohne vorherige Einladung
Forest Homes - www.foresthomesstore.com-Logo

Antwort von Forest Homes - www.foresthomesstore.com

Thank you April! We appreciate your business very much! We hope you enjoy your beautiful walls

Bewertet mit 5 von 5 Sternen

Outstanding Customer Service!

The Forest Home team has outstanding customer service! After I received my beautiful Mobo Wall Lamps, one broke during installation (our fault!). And when I reached out to customer service, they were prompt in helping me reorder a replacement for the part that broke even though it was a discontinued color. I absolutely love the lights so it was such a relief that I could still have them in my home. They are so elegant and unique. I can’t wait to get my replacement so I have my complete pair!

15. Mai 2025
Bewertet mit 5 von 5 Sternen

Outstanding

The order was checked before it went into production to make sure we as a customer got the correct amount. It was so prompt in arriving, taking days rather than weeks and the quality is so high, it is stunning. It is definitely worth the cost.

2. April 2025
Bewertet mit 3 von 5 Sternen

When trying to place an order

When trying to place an order, it wouldn't allow us to move past the cart view to place our order. After trying several times, I reached out and received a link from support to place the order. It delayed our timeline and was very frustrating

31. März 2025
Forest Homes - www.foresthomesstore.com-Logo

Antwort von Forest Homes - www.foresthomesstore.com

Hi Kate,

Thank you so much for your feedback.

We’re truly sorry to hear that the technical issue you experienced on our website caused frustration and impacted your timeline. We understand how important smooth ordering is—especially when you're working within a schedule—and we really appreciate you reaching out at the time so we could help you place the order manually.

Had we known this delay affected your project timeline, we would have prioritized your order right away. If you're still on a tight deadline, please don’t hesitate to let us know—we’re here to help and will do everything we can to expedite things for you.

Thank you again for your trust and for helping us improve. We're always committed to offering the best service possible.

Warm regards,
Daniela
Forest Homes Team

Bewertet mit 4 von 5 Sternen

Good quality

Good quality, but not really clear on how much glue to apply and how the glue should look like.

28. Juni 2024
Forest Homes - www.foresthomesstore.com-Logo

Antwort von Forest Homes - www.foresthomesstore.com

Hi Teodor,

Thank you for your feedback.

We included the instructions on the box, it's a diagram that shows step by step how to do it.

We also have available videos on our website and social media that explain in more detail.
Videos:
There’s a short one here: https://youtu.be/Al0wp32XScI
And a longer one (house-made) here: https://youtu.be/G_CKwWfTYUU

In these videos you can clearly see how the glue looks like and how to apply it.

On our website, there's an extensive guide on how to apply wallpaper and how to troubleshoot any issues you might have.
https://www.foresthomesstore.com/blogs/decor-for-wellbeing/all-you-need-to-know-about-your-wallpaper-installation-and-troubleshooting

I really hope these are helpful.

You can ask me any questions here if you need hello@foresthomesstore.com

Warmly,

Daniela

Bewertet mit 1 von 5 Sternen

I am unable to contact this store by…

I am unable to contact this store by email, by phone or on their live chat. I placed an order and no response

27. Juli 2024
Forest Homes - www.foresthomesstore.com-Logo

Antwort von Forest Homes - www.foresthomesstore.com

Hi Rini,

Thank you for your feedback. We apologize this has been your experience.

However, we have proof that you've received an e-mail of order reception confirmation immediately after your order, and also you've received an email confirming we've processed your order 1 day after your order. Additionally, as clearly stated in our website the delivery time for your handmade to order products is 6-8 weeks.

We've started producing your lights as per your order date, and your approximate delivery will be Sept. 23.

We have emails from you on Sunday Aug 4, and they were replied 3 business days later. Normally, we reply within 24-48h. Kindly note, the responsible for Customer service is currently at half time as a post maternity leave, and emails might take slightly longer to respond, however we answer every communication.

We thank you for your kind consideration and I hope you can reconsider this evaluation to our small, value-driven and dedicated business which values our customers' wellbeing over all things.

Thank you.

Bewertet mit 5 von 5 Sternen

I was carefully supported by their…

I was carefully supported by their customer service to shop the kind of furniture I was looking for. I made a first purchase of a beautiful bamboo chair I saw at a fair, and I'm waiting for the product to arrive to proceed with other items that I've been looking for from Forest Homes. So far, very good.

11. Juni 2024
Bewertet mit 5 von 5 Sternen

Fresh touch of nature design products

Feels so good to decorate our guest house in the Swiss Alps with this products. It helped us to bring inside the nature that we have outside, materializing in a pleasant and professionally friendly manner in our accommodation place. Thank you again Forest homes for the fast and safe shipping!

10. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I got great service for amazing…

I got great service for amazing products.
I recommend 10000% this brand as they have always responded to my requests in a kind and timely manner. What I most love is the awesome products they have. I will keep shopping at Forest Homes many times.

31. Mai 2024
Bewertet mit 2 von 5 Sternen

Duty fees

Whilst the rug that I ordered was as described, there was hidden duties fees that were not made clear at check out and we received a bill of 53.34 from Fedex. I feel like this is extremely dishonest from ForestHomes and these fees should be made clear upon checkout instead of being hidden away on the website.

23. April 2024
Bewertung ohne vorherige Einladung
Forest Homes - www.foresthomesstore.com-Logo

Antwort von Forest Homes - www.foresthomesstore.com

Hi Klara Audren,

Thank you for your feedback. We're sorry about your experience.

We're very honest about mentioning in every section about shipping, and even on every product page in large letters (not in small print) that custom fees are not included in the price and the customer should check locally about these charges.

We don't have a way of estimating duties for every location so this is why we don't charge extra for this with arbitrary prices as many other stores do. So basically you pay exactly what's fair.

I'm sorry it wasn't clear for you even though it is already mentioned on the website at many different stages of the purchase.

We hope you enjoy your beautiful handmade rug made with all certified natural materials.

Any additional question, or comment, feel free to add.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

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