BAIT AND SWITCH
Bought a backpack AND the vacuum pump. Got 2 separate tracking numbers for each item. The backpack always said Parcel Information Received, while I could supposedly track the pump. Well I got the backpack and some other random items in a wonky, ripped and mummified with tape plastic bag, but no pump. When I reach out to their customer service email, it gets bounced back to me saying my message contains spam or a virus, even when I use my work email. When I contact through the website, nothing. This is some bait and switch nonsense and the item received isn't worth it.








