I purchased 2 different colours of Scotia, only 1 arrived and now I can’t get hold of anyone at the company, despite sending numerous emails, calling loads or on live chat. Do not shop here
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Still waiting on my refund. Ordered flooring and waited a week after being informed it had been dispatched. Received an email nearly a week ago informing me my order was cancelled without being given... Mehr ansehen
Shocking customer service. Ordered vinyl a week ago, one email suggesting it has been dispatched 5 days ago. Nothing received, rang approx 40 times but nobody answers, left a voice message but no resp... Mehr ansehen
Ordered vinyl flooring on 18/1 order acknowledged & money taken. Since then absolutely nothing tried phone,email,chat numerous times no reply on any. How do these people live with themselves absolute... Mehr ansehen
Unternehmensdetails
Kontaktinformationen
Vereinigtes Königreich
- 01332246096
- sales@carpetmarket.co.uk
- flooringdirect.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
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Hollow Rubber Entrance Matting
I bought some "hollow rubber entrance matting" to put on the doorstep from our back garden. It's not sheltered so coconut matting just gets soaking wet. In reality there is no substitute for taking your shoes off before entering, but this matting allows me to get the worst of the muck of before stepping on to the mat that's just inside the back door.
Excellent quality product
Excellent quality product. Ordering process was a breeze, simple to use website which helps every step of the way. I needed to ask a specific VAT question about my order which was answered by a very helpful member of staff promptly and efficiently. Excellent service. Flooring arrived well packaged surviving two separate boat journeys, cranes, tractor and trailer and fork lift.
Great service and top quality carpets
From start to finish we had the perfect service with Flooring Direct. Choose the carpets online, spoke to a helpful gentlemen on the phone. The carpets arrived on time, for a competitive price and are great quality. They also followed up checking everything was OK with our order. What more can you ask for!
Helpful and caring They were there on the end of the phone…
They were there on the end of the phone when I was having a melt down about delivery and workmen carrying out work and timing it all together
Very satisfied customer…
I looked at various companies but Flooring Direct met all of my requirements at a competitive price. My order was processed quickly and the materials were delivered sooner than I’d expected.
Everything I wanted arrived and the quality was excellent. I was contacted a week later to check everything was acceptable, a really good idea for customer satisfaction.
I’m pleased that I chose Flooring Direct and will use them next time I have a requirement and will not hesitate to recommend them to my friends and colleagues,
Quality Carpets
I ordered a carpet for the bedroom and bathroom lovely carpets Delivery was quick, easy to order off their website would definitely recommend having a look
Nathan
Really pleased with Flooring Direct…
Really pleased with the vinyl sheet flooring quality and price. It was dispatched on the day of the order. I would have given five stars but the courier used had the delivery in their depot for three days before they delivered it, which delayed me getting the job done.
Excellent customer service
Furious
Ordered carpet and accessories on 2/11 - received accessories no carpet. Emailed twice already and no answer. It’s now 15/11, no carpet, no answers on phone or email. Furious!

Antwort von flooringdirect.co.uk
Received good customer service would…
Received good customer service would certainly use same firm again thank you
Very friendly and helpful
Very friendly and helpful, carpet was beautiful and reasonably priced. Many thanks to flooring direct.👍
Very pleased with the vinyl we ordered…
Very pleased with the vinyl we ordered for hall and kitchen. Delivery was very quick, and with the cardboard roll inside, did not bend or damage. The hall vinyl was very thick and laid beautifully. Waiting for a fitter to lay the kitchen grey sand vinyl. Both look and feel super, so no hesitation in ordering again. Thank you.
Very good quality carpeting and a very…
Very good quality carpeting and a very competitive price, delivery was incredible, carpet arriving two days after ordered, and delivered right to the door, extremely happy with the finish of the carpet and its luxiurious feel
Missing carpet/still waiting
Ordered carpet/paid for it/3-5 days delivery/11 days later no carpet/put messages on chat line and leave a message several times/tried ringing loas/Finally left the phone ringing for ages and someone answered and ealt with the problem quite professionally/told me the carpet had been lost in transit??/Will send me another carpet middle of following week and would ring me two days before for confirmation/ no phone call and no carpet/got through todaysaid they were waiting for carpet from supplier/great/cancelled order and requested refund/ok will take 2 days to be in bank account/waiting with baited breath for remuneration/i will keep you posted

Antwort von flooringdirect.co.uk
Make sure you get a carpet sample
Delivered incorrect backed carpet but made steps to rectify and replaced with one we asked for.
I would say you get what you pay for as cheaper end of range definitely feels that, but spend a bit more and quality is there. Make sure get a sample before buying!

Antwort von flooringdirect.co.uk
Great Service and a beautiful carpet
Beautiful, high quality carpet at an unbeatable price - delivered within 2 days.
Vinyl was great price and quality
Vinyl was great price and quality. Exactly like the pictures on the website and the sample sent in advance.
great fast service highly recommend
Five star company.
Five star company.
The sales staff and the delivery driver are very polite and conscientious, nothing was to much trouble.
I will be definitely using them again.
top company
delivery on time
product as advertised
no problems
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