Reported to Dubai Consumer website
Extremely disappointing and unprofessional service. I paid Fixerman Dubai approximately AED 2,100 to repair my iPhone 16 Pro Max. Within 24 hours, the phone failed. They collected it again, attempted a second repair and returned it, only for it to fail again the following morning. Two unsuccessful repairs within 72 hours, and the phone remains unusable.
Despite this, Fixerman refuses to refund me, citing a no-refund policy on an invoice I was never given. Having worked in the Middle East for over 15 years, I find this lack of accountability unacceptable. I have formally escalated the matter to Dubai Consumer Protection.






