Fix Auto UK - Fix Auto Stevenage Bewertungen 434

What can we say about these people except wow!
Andrea and Samantha made a stressful experience with our insurance company less stressful. Wasn’t their jobs to but given their communication with them too, or lack of it, I think they understood our plight .
The work completed was exceptional and the care from everybody involved to get our car back to us when the insurance company yet again, played dumb to the whole thing. Well these guys didn’t have to do this and we can’t thank them enough and as for recommending- 100% these guys every time . Stevenage team… you rock!
Thank you again guys
K80 xx

Karen at the front desk needs some customer service training. Awful behaviour, rude to paying customers. You aren’t the only repair shop around and won’t be using you again. Disgusted

I took my car here after we were rear ended . They did a fantastic job! Highly recommend them!

From start to finish I couldn’t have asked for a better service. I dealt with Hannah over the weekend on her day off and she ensured I was seen first thing the following day. The whole team from reception staff to the workshop were so friendly and helpful. The attention to detail was amazing. They even washed and hoovered the car and collected and delivered it back to me all within a few hours for an incredible price.

Thank you guys I will most definitely be recommending you to everyone I know.

some of the best service I have ever had excellent all round.

My car required some re-spraying (under warranty) to correct paint defects. Fix Auto (Stevenage) was the manufacturers approved company and they excelled all round. All staff I interacted with (Customer Service, Assessors and Paintshop) were friendly,
courteous, professional and efficient. They clearly also worked well as a seamless, co-ordinated team.
A courtesy car was offered rather than being requested, which was a nice touch. The work (which took 2 weeks as forecast) was faultless and the car was presented back with a sense of pride. 100% recommended.

Polite friendly staff.
Repair dealt with promptly and efficiently.
Clearly informed about process and costs involved.

Your curtsey car repaired amount is 10 time more than your expectations...I feel trapped totally lost my self.
For 2 minor scarhes I have to pay 1900£ that's the amount they fix for me in that 300£ is vat.So how you feel there unfair judgment....

Were do I start with wow they have the best team every ones keeps me updated on how the vehicles are being repaired the work is amazing always on time with all the repairs they do. just like to say big thank you and happy Christmas

Very thorough assessment and estimate. Great quality repair and service.

Excellent service from start to finish highly recommend.

Polite, proactive, convenient and fantastic. Everything about them was phenomenal. Not exactly the cheapest garage but their professionalism is beyond compare.

Excellent staff, quality work and great communication.

Very good service - very helpful staff and extremely pleased to with vehicle repairs

Always a professional and great service and standard of workmanship 100 % recommend

Great service from a great service team .
Well Done all .
Paul

It was very well organised the staff were friendly and helpful and the repairs were done quickly

From the first point of contact all the way through the process of my car being repaired everything went smoothly. All staff were very polite and professional. I was kept informed via text /email. The car was looked after covering for seat and steering wheel to protect from messy hands.
When I collected the car it looked as if had just come out of a showroom. Very good workmanship a credit to the industry.