Fix auto were great at diagnosing the problem, identifying work that needed to be done and kept me updated along the way with online check ins and phone calls. The mechanic who dropped my vehicle off... Mehr ansehen
Unternehmen hat geantwortet
Woodstone Village Industrial Estate, Fence Houses, DH4 6DU Houghton-le-Spring, Tyne & Wear, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Fix auto were great at diagnosing the problem, identifying work that needed to be done and kept me updated along the way with online check ins and phone calls. The mechanic who dropped my vehicle off... Mehr ansehen
Unternehmen hat geantwortet
Absolutely amazing company, really easy to deal with and kept me informed along the way while car was in body shop. Car was collected and dropped off, Time scale was really good and car has been ret... Mehr ansehen
Unternehmen hat geantwortet
Was kept informed throughout the process and when car was ready for pickup. Staff curtesy was of a high quality and information clear.
Unternehmen hat geantwortet
Great customer service from start to finish both in person and electronically. Kept up to date with progress and fast turnaround of vehicle. The work that was carried out was amazing and the vehicle... Mehr ansehen
Unternehmen hat geantwortet
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Vom Unternehmen geschrieben

Woodstone Village Industrial Estate, Fence Houses, DH4 6DU, Houghton-le-Spring, Tyne & Wear, Vereinigtes Königreich
Bittet Kunden um Bewertungen
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Top class work and service from the team at Fix Auto Durham. I recently required some work to be undertaken on my car, both the door and wheels.
Firstly, a special thanks to Andrew and Donna in customer care as they were extremely responsive, knowledgable and accommodated every need of mine, to ensure that I had a great service! Andrew’s communication was timely and friendly, constantly instilling confidence in the service delivery, always connecting when he said he would, whilst I was out of the country, for which I am extremely grateful for
Secondly, the workmanship that has been undertaken on my car is spot on! I required a brand new door and alloys refurbished. You had a direct contact to the technician, who was equally great and explained everything in laymen’s terms, avoiding all the technical jargon, which is less intimidating for someone who doesn’t have a lot of knowledge in this area.
The Company offered to loan me a vehicle throughout the duration, which is always a plus. They picked my vehicle up and dropped it off. The Company cleaned my car on the outside and it looked brand new!
Overall, the service was brilliant; however, I couldn’t justify marking them down for a few issues:
- Time to get the vehicle booked in. It was approximately several weeks, which due to their demand, I can only assume there are internal resourcing matters that need to be reviewed to meet the demands of the customers. It didn’t overall affect the service, but maybe needs to be reviewed, and;
- Checking and verifying payments to their bank account and with their colleagues before communicating to the customer, to avoid any confusion.
Thank you so much again to the team, I am delighted and would definitely recommend and return again.
Best,
JP

Antwort von Fix Auto UK - Fix Auto Durham
Really helpfull and friendly guys who carry out a professional job

Antwort von Fix Auto UK - Fix Auto Durham
Friendly staff good communication.
Repair done to expected high standard.

Antwort von Fix Auto UK - Fix Auto Durham
Friendly helpful staff, kept informed all the way. My car was dropped off for me , looking in showroom condition, thank you so much x

Antwort von Fix Auto UK - Fix Auto Durham
Excellent service and fantastic job on the repair.

Antwort von Fix Auto UK - Fix Auto Durham
I took my car to Fix Auto for bodywork repairs. Michael and Marty were the guys I dealt with and I can honestly say I couldn't have asked for a better experience from start to finish. Michael kept me informed of the progress of the work throughout and when I collected my car, not only was the work brilliant but my car had been fully cleaned, immaculate inside and out with all the body work polished. Fantastic service, friendly, helpful and very thorough. Thank you.

Antwort von Fix Auto UK - Fix Auto Durham
Great service .. picked car up and returned very nice man . Great customer care Donna very friendly.

Antwort von Fix Auto UK - Fix Auto Durham

Antwort von Fix Auto UK - Fix Auto Durham
From start to finish I could not have asked for a better experience. Nothing was a bother and kept me informed of the progress at every stage

Antwort von Fix Auto UK - Fix Auto Durham
My car went in for some body work repair and a coolant tank replacement. Few problems with a separate issue when I came to collect it, the spark plugs needed replacing. They fixed this in 24 hours and didn’t charge me for the labour.
Overall, the car looks great and runs really well. Special thanks to Martin who even drove my car back to me once it was all done

Antwort von Fix Auto UK - Fix Auto Durham
Fix auto were great. Communication was excellent throughout. Repair work was great. Courtesy car supplied was good for us too. Would receive to anyone needing a repair carried out m.

Antwort von Fix Auto UK - Fix Auto Durham
Car was taken repaired and delivered back whilst being kept up to date all the time. Mick valeted the car superbly.

Antwort von Fix Auto UK - Fix Auto Durham
Excellent work after a big repair and I was kept updated every step of the way.

Antwort von Fix Auto UK - Fix Auto Durham
Fantastic job, excellent and prompt service. Very quick response for any queries.

Antwort von Fix Auto UK - Fix Auto Durham

Antwort von Fix Auto UK - Fix Auto Durham
Very organised and very kind management! They did a really nice job with my car and only in 5 days.

Antwort von Fix Auto UK - Fix Auto Durham
Updates throughout the process. Friendly and helpful team from the drop off driver to Donna who sorted everything out with me on the phone. 1st class service.

Antwort von Fix Auto UK - Fix Auto Durham
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