M FitPro has been absolutely brilliant for my personal and professional development. Every course I’ve completed has helped me grow as a coach and better support my clients, especially the w... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Euan has embraced every opportunity to learn and develop through FitPro. The wide range of courses available has provided an excellent platform for growth, and it has been inspiring to see how much kn... Mehr ansehen
They Lied about the financing. Their company policy is to refuse any refunds even if you leave the course because of life events or tragedy if you stay there over 2 weeks. They wont accept any L... Mehr ansehen
Great course, amazing mentors who regularly reach out to assist and check in progress. I am currently carrying out the Leve 3 course, looking to become a PT and online fitness coach. I would like t... Mehr ansehen
Unternehmensdetails
Über FitPro - Fitness Professional CPD Education
Vom Unternehmen geschrieben
We are FitPro, the fitness industry’s trusted global influencer. Join our community for the best insurance, high-quality education, content and music. Let us support you.
What we offer you:-
Trusted public liability insurance. Whether you’re a student or teacher, a studio owner or run retreats, FitPro has the right insurances for you
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Over 95 CPD courses from world-class educators to support your professional development
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Insightful and practical content to keep you in touch with what's new in the fitness industry
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Great music, professionally mixed for your classes, delivered through our app MyGroupFit
OUR PHILOSOPHY
Founded in 1990, by Jane Waller and Brent Hallo, FitPro launched a bunch of firsts into the UK fitness industry, and created a globally recognised body that provides support, education and services to the fitness industry. Naturally, we're proud that FitPro has welcomed over half a million fitness professionals through our door.
PERSONAL TRAINER INSURANCE
Having insurance is a fundamental part of being a true fitness professional, and it’s important to know you are getting the right cover. Whether you’re a student or teacher, a studio owner or run retreats, FitPro has the right insurances for you – after all, we’ve been fitness specialists for over 30 years.
WORLD-CLASS CPD EDUCATION
With over 95 online courses you can stack up CPD points and learn vital skills to push your career forwards. There’s a vast choice: from menopause to nutrition, S&C to special populations … the list goes on.
FITPRO MEMBERSHIP
Sign up for a membership package and be supported in your career with the latest education and knowledge.
MUSIC
MyGroupFit (part of the FitPro family) has served the UK health and fitness industry for over 25 years. We deliver the best professionally mixed music compilations and music licensing for instructors and fitness and leisure facilities.
Kontaktinformationen
85 Great Portland Street, First Floor, W1W 7LT, London, Vereinigtes Königreich
- +44 (0)20 8586 0101
- info@fitpro.com
- fitpro.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 85 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen

Antwort von FitPro - Fitness Professional CPD Education
Quick and helpful team
Had a Couple of things i wasn't sure about when filling out the online form for insurance. Called them and got a very quick and helpful response. Got insurance sorted soon after and feel confident in my new choice if insurer

Antwort von FitPro - Fitness Professional CPD Education

Antwort von FitPro - Fitness Professional CPD Education

Antwort von FitPro - Fitness Professional CPD Education
FitPro comprises of a bunch of…
FitPro comprises of a bunch of hardworking people , constantly thinking and innovating for the Fitness Professionals community to bring them the best possible education at the right price and also other services such as insurance cover and so forth. If you are in the UK and working in the Fitness Industry, you must be either associated with FitPro or must have heard about them atleast once.

Antwort von FitPro - Fitness Professional CPD Education

Antwort von FitPro - Fitness Professional CPD Education
FitPro offer brilliant deals and…
FitPro offer brilliant deals and incredible customer service

Antwort von FitPro - Fitness Professional CPD Education
Parkinson's Pro
Very user friendly resource. The course was easily accessible and highly informative.

Antwort von FitPro - Fitness Professional CPD Education
Disappointed in FitPro
I’m becoming increasingly frustrated with FitPro. First of all let me say Teresa who is the Director at FitPro is lovely. I’ve spoken to her on the phone before and she is helpful and apologetic if you have an issue. However, there are clearly issues at FitPro HQ which is impacting on the levels of communication and service to its members.
I have been trying to use the £45 discount code that members get for their CPD since February with no success. The code should be available online when you log into your account but for some reason it wasn’t on my account profile.
After contacting FitPro via phone and email I waited over six weeks for a response. When I eventually received a response after chasing them up again I was given a code that didn’t work. I again contacted FitPro via phone - which ALWAYS goes to voicemail, and email and waited over 3 and half weeks for a response and then had to wait another few weeks before the code was issued after chasing up again.
I was informed it had been emailed a few days previously, an email I never received and was told had probably gone into my spam ( it hadn’t) which is odd because without fail I receive their monthly newsletters and any offers which never go to my spam.
I’ve just tried to use the reissued code which yet again hasn’t worked and on checking realised it’s the same code that was originally issued in March that didn’t work!
I pay premium membership - which has recently been increased - so I can have access to online membership benefits and expect calls and emails to be answered in a timely manner, and have easy access to my discount code to sign up to CPD courses smoothly.
What’s also frustrating is FitPro have just done a big online campaign for FitPro Live at Elevate via email and social media with posts and updates.
If you have time to post on social media then you need to make sure you also prioritise member issues who pay a membership which contributes to keeping the business going.
Considering leaving after many, many years.
Disappointed.
*update: Teresa reached out with an apology and membership offer that I accepted and I’m happy to say we have now resolved the issue.

Antwort von FitPro - Fitness Professional CPD Education

Antwort von FitPro - Fitness Professional CPD Education
Parkinson's Pro course.
A great course. A good blend of theory and practical. Well delivered. As always, Fit Pro systems easy to use.

Antwort von FitPro - Fitness Professional CPD Education
Winner!
I've been a member of Fitpro for over 25 years. They've never failed to deliver on consistent, top notch training and their customer service is prompt, professional, personalised and energetic - just what specialists in all things fitness should be!
Special thanks to Theresa and Ais.
Please carry on!
Heather

Antwort von FitPro - Fitness Professional CPD Education
I am extremely disappointed with the…
I am extremely disappointed with the level of customer service I have received. Trying to speak to anyone has been a complete nightmare, calls go unanswered, and the one time I did get through to someone, I was given entirely incorrect information.
Since then, I’ve made multiple attempts to get in touch via both phone and email, with no response whatsoever. This is completely unacceptable. If I were facing a real issue or emergency with my policy, I dread to think how it would be handled.
As a result, I have now requested to cancel my policy. I no longer have confidence in your ability to support your customers, and even now I have had no response.
Would not recommend.

Antwort von FitPro - Fitness Professional CPD Education
Really easy to arrange insurance.

Antwort von FitPro - Fitness Professional CPD Education
Ease of communication and efficiency in…
Ease of communication and efficiency in dealing with request.

Antwort von FitPro - Fitness Professional CPD Education
Great Service
The gentleman who I spoke to was very helpful, patient and polite. Thank you to him.

Antwort von FitPro - Fitness Professional CPD Education
I didn’t need much help but my email…
I didn’t need much help but my email query was answered quickly.

Antwort von FitPro - Fitness Professional CPD Education
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







