I was told that the bus would be outside the facility when our trip was over we waited over an hour for the bus driver.

The buses arrived on time. The drivers were fabulous. I told our bus driver that she was amazing and thanked her for getting us there and back safely!!

Awesome driver. Maintained communication ties.

Shakeela and Shawn are just the best. They are both so helpful and work so hard to get our buses scheduled under every circumstance. We made a late request due to game schedules and they both got the buses we needed.

Driver was friendly, bus was clean.

The bus driver was amazing safe and very helpful.

As far as I know, everything went smoothly with my wedding shuttle! We had one bus make two runs before our wedding from our guest's hotel and then two more runs at the end of the night. The later runs also included a second hotel that the wedding party stayed at. The booking process was a breeze, and they helped me pick shuttle times to get everyone in and out of the venue when they needed to be.

I love that I didn't have to have a guest act as a shuttle coordinator on the wedding day and be on the bus most of the time (someone had to do that at my sister's wedding with a different company). They were so on time that my husband and I actually were not able to use the shuttle at the end of the night because we still had a few things to wrap up, but I didn't mind at all, it got all of the guests out on time!

Bus was on time and ready for pickup! Really appreciated all the help.

Bus picked us up from the wedding on time and drop us off at all stops. Bus was clean and driver was friendly and accommodating.

Driver Carl was very prompt in arriving at pick up sight. And very helpful. We thank you 1st student

I called First Charter Bus Rental and it has been such a wonderful experience to work with this company. I appreciate being able to press option 7 for CPS and speak with the same representatives (Sarah and Ashley) regarding my 3 grade level field trips I am planning. They are extremely knowledgeable and incredibly patient and super helpful getting me through the entire process from quotes to confirmations to purchase orders.

The actual transportation service was flawless - Thank You!

Making first contact and getting a response felt like I was dealing with an inexperienced small mom&pap shop, no reaction to VMs, Emails, it is expected that the client is pro-actively making sure that the booking will happen. Customer Service is a foreign language during the preparation part.

The driver was prompt, courteous and professional.

Great service! I was very happy with bus and the driver! Had working air conditioning and clean. My students were very happy to take their first bus ride and the driver was very pleasant and made our experience nice and comfortable.

great experience, driver was nice. we all felt safe & price was great!

The two bus drivers we had were outstanding! Timely, understood the route to where we were going and navigated our trip safely and professionally.

First Charter was great. We were picked up and dropped off on time. The driver was clear about how to contact him, should we need anything. The bus was clean and cool on a hot summer day. Thank you!

The office and driver were amenable when we need to make changes.