Firstcall Photo Bewertungen 

108
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Brilliant service. I’m just starting out my analog journey and it seems they have it all. Also they can source some products that are hard to find in UK. So far I’ve had few orders delivered and ev... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

My first time using the company after finding them online. Their prices for film are amongst the cheapest I’ve found. I ordered some home developing stuff too. It all arrived quickly and was well pack... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Firstcall always have the stock that I use most. Delivery is prompt and any problems are dealt with quickly and without any fuss. A top notch company in the analogue photography world!

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I have been a Firstcall customer for 20 years. Competition springs up but I’m always back here. Why? Because the range is immense, the prices match anywhere else and I know I’m with a business here fo... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Fotoladen
  2. Fotofachgeschäft

Vom Unternehmen geschrieben

For 33 years we’ve been offering specialist photographic knowledge and value for the Traditional, Digital and Artisan Photographer. Our strength is analogue photography. We bring a diverse and often unique range of these specialist products to market backed by unrivalled and comprehensive customer service about how to get the best from the purchases you make.


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

108 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(108)

98 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Ordered a darkroom setup from here

Ordered a darkroom setup from here, items were shipped very quickly and delivery was free!

2. Oktober 2025
Bewertung ohne vorherige Einladung
Firstcall Photo-Logo

Antwort von Firstcall Photo

Hi Harry, thanks so much for the review!
We’re chuffed to hear your darkroom setup arrived quickly, and that you took advantage of our free delivery. If you need any tips on setup, chemistry, or paper choices, just give us a shout, we’re happy to help. Enjoy making prints, and we hope to see you again soon!

Bewertet mit 5 von 5 Sternen

Swift delivery.

Swift delivery.

1. Oktober 2025
Bewertung ohne vorherige Einladung
Firstcall Photo-Logo

Antwort von Firstcall Photo

Hi Penny, thank you so much for taking the time to leave us a review! We look forward to serving you again next time.

Bewertet mit 5 von 5 Sternen

Happy to use again .

Fast delivery ,well packed . Tracked easily .

14. September 2025
Bewertung ohne vorherige Einladung
Firstcall Photo-Logo

Antwort von Firstcall Photo

Thank you, Jacqueline! We’re delighted to hear your order arrived quickly, was well packaged, and easy to track. We really appreciate your support and look forward to sending your next order soon!

Bewertet mit 5 von 5 Sternen

Very good product availability and service

Very good product availability (I couldn't find the fixer I wanted elsewhere in the UK), and fast delivery. They had to split the delivery in 2 parts, so that I could get part of the order sooner. Recommended!

15. September 2025
Bewertung ohne vorherige Einladung
Firstcall Photo-Logo

Antwort von Firstcall Photo

Thank you, Claudio! We’re so glad you found exactly what you were looking for with us, and it’s great to hear the split delivery helped get your order to you as quickly as possible. We really appreciate the recommendation and hope to help you again soon!

Bewertet mit 5 von 5 Sternen

Good price

Good price, fast easy ordering and delivery great and very quick.

26. September 2025
Bewertung ohne vorherige Einladung
Firstcall Photo-Logo

Antwort von Firstcall Photo

Thank you, Gary! We’re so pleased you were happy with the price and found ordering and delivery nice and straightforward. We really appreciate you shopping with us and hope to help you again soon!

Bewertet mit 5 von 5 Sternen

Good price

Good price, fast easy ordering and delivery great and very quick.

9. September 2025
Bewertung ohne vorherige Einladung
Firstcall Photo-Logo

Antwort von Firstcall Photo

Thank you, Paul! We’re delighted you were happy with the price and found the whole ordering and delivery process quick and easy. Hope to see you shopping with us again soon!

Bewertet mit 5 von 5 Sternen

An excellent company

An excellent company. A first rate website meant I found just what I needed quickly and easily. Faultless check out and delivery quickly and easy. I’ve been out of film photography for a while but it’s reassuring to know that there are companies like Firstcall that you can rely on.

3. September 2025
Bewertung ohne vorherige Einladung
Firstcall Photo-Logo

Antwort von Firstcall Photo

Thank you, David! We’re so glad to hear you had such a smooth experience with our website, checkout, and delivery. It’s always exciting to welcome people back into the world of film photography, and we’re delighted to be a part of your journey. We look forward to helping you with many more projects to come!

Bewertet mit 5 von 5 Sternen

Good product, good service

I was looking for a bit of retro kit - a simple viewer for 35mm slides, but was having difficulty finding exactly what I wanted until I found Firstcall Photographic. Ordering and delivery was speedy and efficient, and it is a good quality product.

27. August 2025
Bewertung ohne vorherige Einladung
Firstcall Photo-Logo

Antwort von Firstcall Photo

Thank you, David! We’re delighted you found exactly what you were looking for with us, it’s always a pleasure helping photographers track down those classic bits of kit. We’re glad to hear the ordering and delivery process was smooth and that you’re happy with the quality too.

Bewertet mit 5 von 5 Sternen

I've dealt with firstcall for a number…

I've dealt with firstcall for a number of years now. I have always received an excellent servicefrom them and would recommend them to any body without hesitation.
Thank you firstcall

1. September 2025
Bewertung ohne vorherige Einladung
Firstcall Photo-Logo

Antwort von Firstcall Photo

Thank you so much, Martin! We really appreciate your continued support over the years, it means a lot to us. It’s wonderful to hear you’ve consistently had a great experience, and we look forward to helping with many more orders in the future.

Bewertet mit 5 von 5 Sternen

Good product,not widely available so…

Good product,not widely available so great to find it here. Wish larger sheets were available. Prompt delivery also appreciated.

28. August 2025
Bewertung ohne vorherige Einladung
Firstcall Photo-Logo

Antwort von Firstcall Photo

Thank you, Alison! We’re so pleased you found what you were looking for with us, and that your order arrived promptly. We really appreciate your feedback about larger sheet sizes, we’re always reviewing our range, so please feel free to email us with the sizes you’d like to see, and we’ll do our best to make them available in the future.

Bewertet mit 4 von 5 Sternen

Firstcall are excellent

Firstcall are excellent- a good online ordering system and prompt dispatch. The only reason I dropped a star is because they sometimes don’t have the items I want in stock.

1. September 2025
Bewertung ohne vorherige Einladung
Firstcall Photo-Logo

Antwort von Firstcall Photo

Thank you, Mal! We’re delighted to hear you’re happy with our service and ordering process. We’re always looking for ways to improve our stock range, so if there’s anything specific you’d like to see available, please do drop us an email, we’d love to hear your suggestions and do what we can to make ordering even more convenient for you.

Bewertet mit 5 von 5 Sternen

They are the only photographic retailer…

They are the only photographic retailer in the UK who were able to help me out with my very specific problem. Very thankful for the help and will be back again.

14. August 2025
Bewertung ohne vorherige Einladung
Firstcall Photo-Logo

Antwort von Firstcall Photo

Hi Ron, thanks so much for your kind words! We’re really pleased we could help with your specific needs, that’s exactly what we’re here for. We look forward to welcoming you back again soon!

The Firstcall Team

Bewertet mit 5 von 5 Sternen

Excellent customer service

Had an issue with a product I bought from their website and Gill offered to exchange or refund without a quibble. Excellent customer service!

12. Juli 2024
Bewertung ohne vorherige Einladung
Firstcall Photo-Logo

Antwort von Firstcall Photo

Thank you, Dom! We’re so glad to hear Gill was able to get everything sorted quickly for you. We always want shopping with Firstcall to be as smooth and stress-free as possible, so it’s great to know you felt well looked after. Hope to see you again soon!

Bewertet mit 5 von 5 Sternen

Impressed :)

I'm a regular customer of Firstcall and am always impressed by their depth of product knowledge and helpful advice.

22. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Total Lack of Communication

Having made a telephone call to FirstCall-Photographic relating to products shown on their website on the 27th October, and being told to contact an individual staff member on Monday, I then composed an email relating to my purchase enquiry and sent it on the same day. On the Monday as instructed I made the call to the telephone number given to me and the person was unavailable, I therefore left a message with the voicemail giving my telephone number for them to return my call, as of this evening the 31st October I have yet to either receive a return call or in fact receive an email, so as far as I am concerned there is a distinct lack of customer service or indeed care. Reading other reviews left by customers I note that the individual I was supposed to contact appears to be the best thing since sliced bread, however I personally find the exact opposite, and feel that to not even to receive the courtesy of an acknowledgement to either my email or the message I left smacks of a distinct lack of professionalism on the part of the company, not something that I find particularly easy to say about a supplier with whom I have yet, if ever I get the opportunity to do business with.
My star rating if it were possible would in fact be recorded as Zero.

31. Oktober 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Post Code Rip Off

Copied from their website "There is no minimum order value required for UK shipments, with the shipping to the UK Mainland being £7.99, including VAT". Despite staying in the UK mainland they want to charge me £21 because "shipping to non-UK Mainland being £21.00, including VAT". Now last time I looked both Aberdeen and Inverness are UK mainland and I stay bang in the middle of these two cities. Clearly false advertising and ripping off customers who have an IV postcode.

31. Juli 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

First time for this company and very…

First time for this company and very impressed with the service, delivered 24hrs from ordering!
Postal charges are a bit high, especially for a firm local to me, and they don't appear to have a retail shop for collection. Offset by a very reasonable price for the item I wanted (and in stock too!)
Will use again I'm sure.

4. April 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I had not used Firstcall before

I had not used Firstcall before, however I found them to be good value, efficient and offering fast delivery.

I ordered: Innova Olmec Super Heavyweight, Silk Fibre Baryta, A3, Pack of 50 (89018) x2
Innova Olmec Heavyweight, Satin, A3, Pack of 50 89011 (89011) x1
Innova Olmec Heavyweight, Photo Lustre, A3, Pack of 50 89121 (89121) x2

I have used Olmec Satin for some time and it is a favourite of mine. The lustre and baryta were new to me. The lustre is also excellent quality. The baryta is very high gloss and does resemble old style photographic prints, it also provides great depth to the images. The baryta is odd in one way although the heaviest paper, individually it feels lighter than the other two papers. But when you lift the full box, it is much heavier than the other boxes, maybe it is just me. The quality is also excellent. If you have read this far the bonus fact is, that the baryta paper is so much cheaper to purchase from Firstcall than any other site that I could find (but don't tell Firstcall in case they change the price).
The only improvement I could suggest is that when ordering Olmec paper previously (from a different supplier) the box that arrived was Olmec branded. The boxes from Firstcall were generic white boxes. Therefore, maybe a note could be added to explain that papers may arrive in plain boxes.

At the same time, I also ordered Olmec paper from my old supplier as Firstcall did not stock the paper I required. This also arrived in a plain box so as time has passed Olmec may just have moved to an unbranded box.

14. November 2022
Bewertung ohne vorherige Einladung

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