Product not work - empty promises and zero accountability
I genuinely wanted to like Fintable, but my experience has been nothing short of infuriating. From day one, PayPal transactions never synced properly — something they initially acknowledged and even promised to fix within five business days. Instead, weeks turned into months of silence, repeated follow-ups went unanswered, and I had to chase them multiple times just to get a basic update.
When they finally replied (after I threatened to stop using their service), the excuse was that GoCardless was unable to identify the root cause. Translation: they gave up. Despite acknowledging the issue since day one, they never fixed it — and yet thought a partial prorated refund was an acceptable resolution for a feature that never worked at all.
The lack of communication, accountability, and transparency is shocking for a company handling financial integrations. If a product can’t deliver its core functionality and the team disappears for weeks without updates, that’s not a “technical hiccup” — it’s a complete failure of customer trust.
Save yourself the frustration. Until Fintable learns how to communicate, troubleshoot, and take ownership of their promises, I would strongly recommend looking elsewhere.








