The experience of actually being in the IVA itself has been relatively painless. The annual reviews passed without any intrusion or upset and, aside from that I’ve had little to Do with FSS! An... Mehr ansehen
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Das sagen Bewerter
When I was at my lowest and didnt know who to turn to financial support systems helped me turn my life around and got me back on the right path. Whilst I wouldn't want to go through an iva again it... Mehr ansehen
Unternehmen hat geantwortet
I have been with them for 4 years and in my final year, when you phone the team is very helpful and friendly and sort issues in a timely manner and great service and got me out of a pickle and back on... Mehr ansehen
Unternehmen hat geantwortet
I highly recommend FSS. Ive just received my completion certificate and the whole 5 year duration of my IVA with them has been faultless. My payments were reduced from £500+ to £127 per month and have... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Financial Support Systems is a leading provider of IVAs within the UK. We specialise in helping people successfully complete their IVAs through providing friendly, confidential, and expert support. Our insolvency practitioners are authorised by the Institute of Chartered Accountants in England and Wales, and have over 30 years experience working within the insolvency industry and providing expert IVA support and management.
Kontaktinformationen
Manchester, Vereinigtes Königreich
- info@financialsupportsystems.co.uk
- financialsupportsystems.co.uk
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Straight forward with all the help that…
Straight forward with all the help that I needed. Highly recommended

Antwort von Financial Support Systems
Highly Recommended
Highly Recommended – Excellent IVA Service
I’ve been with them for 5 years and highly recommend their service. My IVA was handled smoothly from start to finish, with clear communication and support throughout. They made a difficult financial situation much easier to manage, and I’m very grateful for their help.

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They organised and explained everything…
They organised and explained everything so clearly and they were always there if you needed help.
Thank you very much.

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Good experience
We approached getting an iva and our initial contact, Gareth, was very informative, he explained everything in great depth, the good and the bad. Throughout the 5 years processes has been more or less seamless, with each review being in depth but simple to follow.
We cannot fault the Financial Support system for the journey from start to finish.

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Helped throughout the process and kept…
Helped throughout the process and kept me updated straightforward and great to complete.

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Very patient with me and understanding
Very patient with me and understanding. I would recommend this to anyone. The completion certificate came quickly after.

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Ref 517950
In September/ October 2020 I was getting overwhelmed with the amount of debt I had. I was literally paying around £1,100 per month on Credit cards and that was just the interest along with usual household bills. I was looking up information about IVAs and came across FSS. From the initial first phone call the whole process was explained. During the last 5 yrs there have been no problems, the amount to pay back was calculated and taken from my bank each month. If I had any queries the agents were on hand to answer them. The yearly process of providing payslips and bank statements and expenditure details was pretty straightforward. I can't actually believe the 5 yrs have finished and would urge anyone in the same position I was in to consider taking out an IVA and using FSS

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You were always very helpful and dealt…
You were always very helpful and dealt with any queries I had promptly and efficiently.

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They are very helpful and friendly I…
They are very helpful and friendly I was so impressed with my bills and didn't know what to do they help me so much thank you so much ❤

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Excellent company- highly recommend.
I have spent 5 years paying into my iva with fss. They have been brilliant from day 1. Always able to answer my questions whether by email or phone. Kept me informed of any changes and kept me fully updated at all times. I have now completed my iva and would highly recommend them. Fantastic company.

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501613
501613
Great company for all iva needs they were very flexible with myself letting me reduce my amount I was every few months

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Finally completed my IVA
From the get go FSS had been great.
When I got in contact with them I was in a position where I didnt know how much credit had been taken out in my name by a previous partner and had started getting debt collectors turning up, even once letting my dog out who thankfully stayed local and was found quickly.
They were able to quickly summarise all of the debts and help with setting a payment plan. Once this was agreed with the creditors the communication was kept open, all questions answered and support was provided at every step.
I never felt overwhelmed or like I had to try hide anything as they always made sure my situation was comfortable and were genuinely there to help.
They made an incredibly stressful situation bearable and now that its over I cant thank them enough. These last few years have been the most stress free I can remember.
Thankyou all :)

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Excellent company
Excellent company. First Class staff. Helpful in very way. This company is a life saver, literally.

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From start to finish they was fantastic…
From start to finish they was fantastic and generally helped me through my struggles. I was sceptical at first but it was the best decision I've made and with the help of FSS
This review is genuine and not fake thumbs-up

Antwort von Financial Support Systems
No-one wants to enter into an IVA
No-one wants to enter into an IVA, but certain life circumstances, unfortunately force you to. I can honestly say, from start to finish FSS have been brilliant, very understanding and very polite, you're not spoken to in any rude manner at all. Remember, it's a long journey and FSS are there to help. You'll be surprised how quick the 5 years comes around, and here I am now with mine completed. A massive thank you to all those at FSS who assisted me through the last 5 years.

Antwort von Financial Support Systems
Severe issues with internal communications
While this company have helped us massively in a time of need, they have made the process incredibly stressful throughout. We just finished our IVA today but the last 4 years have been incredibly overwhelming, specifically when dealing with FSS.
We paid off early and customer service teams don't seem to be informed on how to deal with these situations appropriately. Every time we mentioned it, we would get read some scripted response which dismissed us and said we still had until X date.
For our final payment, we had to ring up and verify because contrary to what we were told, there was no communication from FSS themselves. They gave us a smaller figure than our usual monthly amount and told us there was nothing else for us to do, only to continue to take the full amount any way.
When we called to chase this, the lady we spoke to had no idea of this call and instead informed us we had a 12 month extension!
There's a severe lack of internal communication which needs to be addressed. All it does is make an already stressfull experience even more so.

Antwort von Financial Support Systems
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