filterbaby.com Bewertungen 463

TLDR: Worst customer service experience I’ve had, they lie and string you along for months with empty promises.

I purchased the shower filter as a part of their bundle with additional filters, and when I tried to swap the filter back in September, the filter would not open. I followed their online instructional video about swapping these and it told me to reach out to their customer service in the event it wouldn’t open. After doing so they told me to try a couple other things and send videos, none of which worked, and then told me they’d send a replacement in October. Come October, no replacement, so I reached back out to hear it’s been “delayed due to longer than expected shipping” and could expect it in early November. Again, no filter, so I reached out again only to hear that’s it been delayed again a few weeks, and the same story one more time. They’ve been stringing me along for months now with no promise of a filter ever coming despite multiple attempts to reach out. They also sent more filters automatically despite me being very clear on my account that I can’t even swap the filters and are waiting for them to reply. I now have 4 filters for a product I can’t even use and either have to eat the multi hundred dollar loss on these or give this poorly run company even more money so I can use them. I’m stuck between a rock and a hard place, and hopefully I can save you from experiencing this as well. Run far away and find a different company and a different filter. Extremely disheartening based on their online presence as a reputable brand.

I love Filterbaby's mission and am so glad I found the perfect filter for my faucet. I did my research before purchasing and I can't wait to see the difference it makes in my skin and overall health!
The packing was so cute too.

Wanted to see if a water filter would make a difference in my skin and hair. It didn’t. At all! After 90 days and an expensive filter, i kept getting emails to replace the filter on it. I bought the pro series shower filter. I tried everything to try and get the old filter out, see photos. It wouldn’t unscrew and there’s 130$ plus the 44$ replacement down the drain. Don’t do it, they probably make it this way to get you to keep buying the whole kit over and over again. Waste!

I love my Filterbaby Diamond Filter! It made such a big difference for my hair, it is way softer, less shedding, and so much shinier. Super easy to install and totally worth it!

So easy to install and truly makes a difference!

This product was easy to install, and effective immediately. I noticed skincare results after a few days, my face wash worked so much better, and my skin texture began to improve. I loved this product and can't wait to see how it keeps working!

Great communication throughout the entire process.

I recently tried the FilterBaby shower filter, and honestly, it's been a game-changer — especially for my skin. Here’s my full take:

What I Love:

Better-for-skin water: The filter removes a ton of chlorine and chloramine, so my skin doesn’t feel as dry or irritated after a shower.

Softer hair: My hair feels smoother, less brittle, and cleaner.

I love the filter it does a great job cleaning the tap water and I am obsessed with the design!

Always on the go, I have no patience for complicated routines—especially when it comes to stubborn skin issues. I used to waste time and money on endless serums and spot treatments with minimal results, only to realize the real culprit was the harsh, irritating tap water. The best part for my packed schedule? Installation took five minutes flat—no tools, no plumbing fuss, just screw it on. It was ready before my coffee finished brewing and looks sleek and discreet on the faucet. The difference was instant: the water feels softer, almost silky, and my skin no longer feels tight or stripped after washing. Now, instead of extra steps like masking or harsh treatments, I’m simply washing with cleaner water. In two weeks, redness and inflammation noticeably calmed; after a month, even my stubborn cystic acne began to clear, and my skin feels smoother and calmer than it has in years. This filter truly delivers cleaner water for a clearer, healthier complexion—and for anyone busy who wants real results without the hassle, it’s a smart investment that saves both skin and time.

It was really good. There was a bit of a complication started up. it has worked wonders for my skin.

I absolutely love this shower filter. I have noticed such a difference in the texture of my skin and my hair feels so much healthier. The filter was super easy to add on to the shower and was quick. Would definitely recommend this product.

This shower head has made my hair brighter and softer!

I love my new FilterBaby shower filter. Since installing my hair and skin are at their best. My skin hasn't had a breakout and it feels more hydrated. My hair is lighter, softer, and healthier. Overall I love my filter and I highly recommend.

The seller was so reliable! Shipping was fast and the product arrived in perfect condition. Very easy and stress-free experience.

Genuinely, this product is worth the money. It made my dorm shower feel luxurious, the product came fast, and my skin and hair already feel healthier!

I love this product. It helped soften my water, which in turn made my skin more hydrated and radiant. I take this everywhere. I love it so much!

DO NOT WASTE YOUR MONEY!!!
I bought two Filterbaby shower filters and decided to check for lead since I had the tests at home, THEY FAILED, the water still tested positive for lead! Their claims are false and don’t filter out lead, who knows what else is not cleared out! TOO EXPENSIVE to not filter out LEAD!!!
Their customer service was terrible, they wouldn’t refund my purchase and replied with something ridiculous like sorry you feel that way about our product, unbelievable!

I’ve been using the Filterbaby Diamond Series for a week now, and it’s honestly worth it. Installation was super easy, and the difference in my water is noticeable—my skin feels softer, and my hair isn’t as dry. Definitely a solid upgrade if you want cleaner water and an easy setup.

I’m 32 and as I’ve aged (gracefully), my skincare has become a daily ritual. I suffer from Eczema and dry skin in general as I live in Colorado and since using Filterbaby, I’ve seen immense improvement in my skin. Filterbaby’s premium carbon threaded filters block harmful chemicals/additives in my water to promote overall skin health.
Pros:
Easy to install
Looks and feels well made
Offers the ability to turn the filter on or off with a switch
Cons:
It’s a bit bulky in my opinion

Aside from its bulkiness, it actually works! If you have hard water, lead water lines or are just looking to add something to your skincare routine, try out Filterbaby. You won’t be disappointed 💕