Field & Flower Bewertungen 

583
•
TrustScore 4.5 von 5

4,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I have used this company for the last 3 years, the food arrived well packaged and on time. When cooked it was absolutely delicious and made our Christmas dinner scrumptious. Buy from this company with... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Field and flower are truly the place to go especially when Xmas is around the corner . Products that are first class and never disappoint . Xmas Hams are a must everyone !!!! It’s fantastic to co... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

Products of usual high standard. 4 pies ordered as part of delivery. 2, disappointingly, had very short use-by dates, which has not happened before when ordering from FF. No option other than to fi... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Not only do Field and Flower provide exceptional quality products, but they are committed to the welfare of the land, animals and farmers which are an integral part of their products. It is so good to... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Lieferant von Fleischprodukten
  2. auch in
  3. Fischgeschäft
  4. Lebensmittel-Lieferservice
  5. Metzgerei

Vom Unternehmen geschrieben

We deliver award-winning British free-range meat and sustainable fish across the UK.. Delivered fresh from farm and sea to door.


Kontaktinformationen

4,7

Hervorragend

TrustScore 4.5 von 5

583 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,7

Alle Bewertungen

(583)

73 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

Need to sort out logistics!

I rated this company 1 star at Xmas when my order was not delivered and they gave me two vouchers to rectify. I decided to use them and I wish I hadn’t bothered. I placed three orders in February, (one full price order, two using the voucher discounts). The first was delivered, the second wasn’t! And then the third, was also not delivered on the right day, the courier delayed it by one day. The meat was not what I’d call ice cold by the time we got it and in all honesty I’d given up !!! There isn’t a voucher or apology in the world that would make me go back to this organisation. Given I was a regular customer before Xmas that’s a shame. Field and flower you need to sort out your logistics!!!

2. März 2024
Bewertung ohne vorherige Einladung
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Antwort von Field & Flower

Hi Christina, thank you for taking the time to share your experience and I'm so sorry that you have had repeated delivery issues. Please know that we in Field & Flower do all we can to help and I can only apologise for any disappointment caused recently. I believe the third delivery that you mentioned had an issue within DPD's delivery network. I will reach out to you for further information and see how I may be of more help. I'm so sorry again. - Kim

Bewertet mit 5 von 5 Sternen

Excellent products

Excellent products excellent value great delivery of your chosen day excellent customer service they will sort any problems highly recommend quality is superb.

24. Februar 2024
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Antwort von Field & Flower

Thank you for taking the time to share about your positive experience with us so far! I'm glad to hear that you're enjoying our products and service! - Kim

Bewertet mit 5 von 5 Sternen

Delicious

What a wonderful product. This venison was so tasty, so fresh. The venison I've been buying in M& S, does not compare. This company has my custom from now on.

20. Februar 2024
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Antwort von Field & Flower

I'm so glad we could impress you with our venison! Thank you for taking the time to share your positive feedback as it really does make our day! - Kim

Bewertet mit 5 von 5 Sternen

Big thank you for Kim.

I would like to say big thank you for
Kim
Senior Customer Service Assistant
Field & Flower
Very profesional help with my issue.

14. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von Field & Flower

I'm so glad I could be of help! Thank you for taking the time to let us know about your issue so that we can report it and make improvements for the future. - Kim

Bewertet mit 5 von 5 Sternen

Love Field and Flower food

Love Field and Flower food. I regularly make my main meat order with them. Their meat is far superior in taste to regular supermarkets, and it is so good to know about the UK farms that they come from. I am much happier knowing that the animals are reared well. The pies are also a real treat. Customer services is second to none. Very happy customer.

12. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von Field & Flower

Thank you so much for taking the time to share your experience with us Caroline. I'm so glad to hear it's been positive and we appreciate your support! - Kim

Bewertet mit 5 von 5 Sternen

The Meat and Service is 5 Star.

The Meat is unmatched and still affordable for my family of 6. I feel happier knowing that the meat is grass fed/free range and I have to say that the Customer Service is amazing. They are always quick yo reply, willing to help and friendly. 5 Stars 🌟

7. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von Field & Flower

Thank you so much for taking the time to share your kind words! I'm glad to hear you're enjoying your deliveries from us, Jess! - Kim

Bewertet mit 1 von 5 Sternen

They delivered rotten meat (twice!!)

I ordered some Diced venison, all of them came out to be rotten. Not even bad meat it was honestly rotten because the smell was that bad

Update: after them making me look stupid by making me empty the rotten packet to take photos for nothing I had told them to cancel my orders, then they asked for a confirmation email which I missed. I am partly to blame for missing that email but it is very obvious I wanted to cancel especially after what had happened they should have just canceled it now the meat came rotten again. I had given them explanations of why it mightve came rotten but the seem to show zero accountability I wish this platform allowed me to show photos. But now I called the bank to block them so ya atleast I won't lose any more money and time of them

6. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von Field & Flower

Hi Vinayak, really sorry to hear about your recent experience with the venison. My manager has been in contact with you since, where she is investigating this further.

Bewertet mit 5 von 5 Sternen

I've been a Field and Flower Christmas…

I've been a Field and Flower Christmas customer for a few years now and I can honestly say I've never been let down. The turkey we've brought has always turned out perfectly and all present have always complimented it. When combined with the pigs in blankets and stuffing balls visitors think I'm some sort of kitchen deity...

25. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von Field & Flower

Thanks so much for taking the time to share your positive experience with us Rob! Our Christmas products are always much anticipated, even by the staff! - Kim

Bewertet mit 5 von 5 Sternen

Christmas deliciousness

So so glad we did the Christmas delivery. The turkey crown was so easy to cook and super delicious- we ate it all so I'll need to order a bigger one next time so we have leftovers!! Delivery great as always.

21. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von Field & Flower

Hi there,
Thank you for the wonderful feedback! We're delighted to hear that the Christmas delivery was a success and that you enjoyed the turkey crown. We look forward to serving you again, and feel free to order a larger one for those coveted leftovers next time!

Kind regards,
Molly

Bewertet mit 5 von 5 Sternen

Loved our Christmas delivery and…

Loved our Christmas delivery and enjoyed the meal even more knowing we were supporting small businesses and ethical farmers.

21. Dezember 2023
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Antwort von Field & Flower

Hi Emma,

Thank you so much for taking the time to leave us a review! We truly appreciate your feedback.

Bewertet mit 4 von 5 Sternen

Quality great, more instructions needed!

Quality of food great along with the delivery. My only feedback would be it would be great if cooking instructions were provided for accompaniments (like pigs in blankets & stuffing), as well as for the main (meat) event.

23. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von Field & Flower

Hi Lisa,

We appreciate your kind words and are grateful for your support. Thank you for leaving us a review!

Bewertet mit 5 von 5 Sternen

The taste is just great.

19. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von Field & Flower

Thank you so much for taking the time to leave us a review! We truly appreciate your feedback.

Bewertet mit 5 von 5 Sternen

Christmas made !

Christmas is a joyous, but also stressful time with all the food preparation. F&F made it all so simple and delicious with my delivery on time on our agreed delivery date, and supplied excellent, top-notch produce. Whether it was meat, or fish, or all the trimmings and cheese, everything was supplied by F&F in excellent condition and very fresh.

22. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von Field & Flower

We're thrilled to hear that you enjoyed your experience with us. Your review means a lot to our team.

Bewertet mit 5 von 5 Sternen

Great value Christmas cuts

The whole family enjoyed delicious Christmas cuts from Field and Flower this year, alongside many, many pigs in blankets! The order arrived as expected, with simple tracking on the day so we knew it was coming and the food field and flower provide is top notch quality

23. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von Field & Flower

Hi Laura,
Thank you so much for taking the time to share your positive experience with Field and Flower on Trustpilot! We're thrilled to hear that your family enjoyed our Christmas cuts and the abundance of pigs in blankets.

Your feedback means a lot to us, and we're grateful for your support. If you ever have any more comments or suggestions, feel free to reach out. We look forward to serving you again in the future.

Wishing you a fantastic year ahead!

Bewertet mit 5 von 5 Sternen

Christmas 2023. The food as usual was first class

The food as usual was first class. The team keeps in touch. The order is well packed and delivered as promised. I don’t think that can be topped to be honest. So a big thank you to all of you and your suppliers.
To a good year in 2024 from Margaret and son Stuart Foster.

PS The only small disappointment was the stuffing balls were extremely wet and unusable.

25. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von Field & Flower

Hi Margaret,

Thank you so much for your kind words and for sharing your experience with us. We're thrilled to hear that you consistently enjoy our first-class food, appreciate the communication from our team, and find the packing and delivery reliable.

Your feedback is invaluable to us, and we're genuinely sorry to hear about the issue with the stuffing balls. We understand the importance of every item meeting our high standards, and we apologise for any inconvenience caused.

Once again, we truly appreciate your feedback and your support. Wishing you and your family a wonderful 2024 filled with delicious meals!

Bewertet mit 5 von 5 Sternen

Products well packaged to keep them…

Products well packaged to keep them from contacting each other. Kept cool with ice packing. Products themselves in excellent condition!

21. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von Field & Flower

Hi David,

Thank you for your positive feedback! We're thrilled to hear our well-packaged and cool-shipped products arrived in excellent condition. Your satisfaction is our priority, and we look forward to serving you again.

Bewertet mit 5 von 5 Sternen

Field and Flower delivered a fantastic…

Field and Flower delivered a fantastic feast for our Christmas meal. Our guests were delighted with the banquet. As always the quality was exceptional. Thank you

25. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von Field & Flower

Hi Samantha,

Thank you for your kind words! We're thrilled you enjoyed your Christmas feast, and we appreciate your ongoing support. Here's to more delightful meals ahead!

Bewertet mit 5 von 5 Sternen

Fantastic quality food!

Fantastic quality food, from pies and cheeses to exceptional meats, including an amazing turkey, all delivered on time!

22. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von Field & Flower

Hi Karl,
Thank you for your glowing review! We're delighted you enjoyed our range of quality foods. Your satisfaction means a lot to us. Here's to more delicious meals in the future!

Bewertet mit 5 von 5 Sternen

Great customer service

I’ve used field and flower for several years and have always been pleased with the quality of the produce and the service. Recently I noticed that there had been a glitch on my payments. I contacted customer services who resolved the issue speedily and efficiently

18. Januar 2024
Bewertung ohne vorherige Einladung
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Antwort von Field & Flower

Hi Angie,

Thank you for your continued support! We're delighted you've been pleased with our products and service. Apologies for the payment glitch, and we're glad our customer service team could swiftly resolve it for you. Your satisfaction is our priority.

Bewertet mit 5 von 5 Sternen

Recommend Highly

Field and Flower produce high quality meat and fish all year round. My delivery is always by the same courier who is polite and delivers with care. Christmas can be an especially a stressful time however knowing I can rely on a high quality product , delivered at a time of my choosing is excellent. I highly recommend them.

22. Dezember 2023
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Antwort von Field & Flower

We appreciate your kind words and are grateful for your support. Thank you for leaving us a review!

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