Field & Flower Bewertungen 

583
•
TrustScore 4.5 von 5

4,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I have used this company for the last 3 years, the food arrived well packaged and on time. When cooked it was absolutely delicious and made our Christmas dinner scrumptious. Buy from this company with... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Field and flower are truly the place to go especially when Xmas is around the corner . Products that are first class and never disappoint . Xmas Hams are a must everyone !!!! It’s fantastic to co... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

Products of usual high standard. 4 pies ordered as part of delivery. 2, disappointingly, had very short use-by dates, which has not happened before when ordering from FF. No option other than to fi... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Not only do Field and Flower provide exceptional quality products, but they are committed to the welfare of the land, animals and farmers which are an integral part of their products. It is so good to... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Lieferant von Fleischprodukten
  2. auch in
  3. Fischgeschäft
  4. Lebensmittel-Lieferservice
  5. Metzgerei

Vom Unternehmen geschrieben

We deliver award-winning British free-range meat and sustainable fish across the UK.. Delivered fresh from farm and sea to door.


Kontaktinformationen

4,7

Hervorragend

TrustScore 4.5 von 5

583 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,7

Alle Bewertungen

(583)

73 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great food

Great food. I had Cheese Jalapeño and also cheese & onion scotch eggs, Kelly Bronze turkey legs and stuffed turkey breasts and smoked salmon and fantastic Christmas pudding and it was all totally delicious. Also, great customer service

19. Dezember 2024
Bewertung ohne vorherige Einladung
Field & Flower-Logo

Antwort von Field & Flower

Thank you so much for taking the time to share this lovely feedback - Jo

Bewertet mit 5 von 5 Sternen

A great company with amazing food for…

A great company with amazing food for everyone, nothing is ever too much trouble, I’ve been using them for four years and would never buy meat anywhere else

I’ve ordered a Christmas turkey last two years and they are amazing

Instead of re-writing what the below people have said I 100% agree, please use them

28. Dezember 2024
Bewertung ohne vorherige Einladung
Field & Flower-Logo

Antwort von Field & Flower

Thanks you so much for sharing this lovely feedback, much appreciated - Jo

Bewertet mit 5 von 5 Sternen

Christmas turkey!

Bought my Christmas turkey from them this year and wow it was the best turkey I have ever eaten! So tasty and moist it was stunning!
Would highly recommend them!

25. Dezember 2024
Bewertung ohne vorherige Einladung
Field & Flower-Logo

Antwort von Field & Flower

Thank you for recommending us, Happy New Year - Jo

Bewertet mit 5 von 5 Sternen

Really great service

Really great service. Love the mince deals and their butter especially. Even use the insulation paper inside the package as wrapping paper for presents. That rustic brown paper. Would recommend to everyone to try it out and see if the service works for you. I give it 5*.

28. Dezember 2024
Bewertung ohne vorherige Einladung
Field & Flower-Logo

Antwort von Field & Flower

Thank you so much for this lovely review and we LOVE the reuse of the brown paper - Jo

Bewertet mit 2 von 5 Sternen

Mixed experience...

Good service but this year the pigs in blankets were actually horrible and I had to throw them away...they smelled horrible while being cooked and tasted nasty. Usually they all get eaten immediately but no one wanted more than 1 or 2.
The Christmas chicken with giblets ended up being very dry despite being cooked as per the instructions and was very expensive.
I don't think I'll get it next year.

25. Dezember 2024
Bewertung ohne vorherige Einladung
Field & Flower-Logo

Antwort von Field & Flower

Hello, we are so sorry that you were disappointed with the pigs in blankets and that you felt your chicken was dry after cooking. If you would like me to investigate this further, please pop an email over to hello@fieldandflower.co.uk

Bewertet mit 1 von 5 Sternen

Disgrace of an order

I cannot express this enough, do not buy from this company. I ordered a Belted Galloway rolled sirloin for xmas, it cost me more than £40 per kilo. What I received had no resemblance to what I had ordered. Frankly I would have been embarrassed to send out what I got. The fact the company have disabled photographs on their reviews speaks volumes. otherwise I could have shown you the reality of ordering from them!!!!

23. Dezember 2024
Bewertung ohne vorherige Einladung
Field & Flower-Logo

Antwort von Field & Flower

Hello there, we are so sorry you were disappointed with your rolled sirloin order. We would love the opportunity to put this right and investigate this further. If you haven't already please send an email to hello@fieldandflower.co.uk and I will look into this for you. - Jo

Bewertet mit 1 von 5 Sternen

Unfulfilled Christmas Order

With regret, I cannot give any more than one star. While I have ordered from the past with no issues, to not fulfil my Christmas order, which I made 2 months in advance was completely unacceptable. Customer services tried to help (albeit provided no adequate reason) but ultimately I had to spend Christmas Eve trying to source alternatives, which wasn't as successful as I had hoped. A 50% off goodwill gesture (with a spending limit) I guess was some compensation but didn't feel adequate given the impact this had on Christmas.

As much as I feel their products are of a good quality I won't be ordering from them again, I will never have trust in the company after this experience. In addition, I have learned a valuable lesson here; to ensure there is sufficient period between delivery and when you need the product so you can source alternatives in the worst case scenario.

23. Dezember 2024
Bewertung ohne vorherige Einladung
Field & Flower-Logo

Antwort von Field & Flower

Hello Matthew, Our profuse apologies again for not being unable to fulfill your Christmas order. We will have done all in our power to make sure that you received your full order but we are truly sorry that we let you down on this occasion. - Jo

Bewertet mit 1 von 5 Sternen

Terrible customer service-ruined my Christmas

Terrible customer service. I ordered a large meat order a month before Christmas which was due on the 20th December. They delivered a few cheap bits of meat that was not my order and when I rang to complain I was promised my order on the 22nd or maybe the 23rd. Nothing arrived. Today the 23rd all they can offer is a partial order, as the reorder, also went missing. This will not feed all my family and friends for Christmas and I now have the stress of having to rush around and source more meat at the last minute. This isn't the first time they have messed up an order. I have spent a lot of money with this company in the past - I won't be anymore. I do not recommend them.

23. Dezember 2024
Bewertung ohne vorherige Einladung
Field & Flower-Logo

Antwort von Field & Flower

Hello Mrs N, we are so sorry that you did not receive your full order for Christmas. I would like to look into this further and investigate what went wrong. Please can you email us on hello@fieldandflower.co.uk -Jo

Bewertet mit 5 von 5 Sternen

Field & Flower


Field & Flower, not only has top quality food, they are also exceptionally lovely, and pleasant people, to work with.
I mean everyone, was so nice, all from the staff, Christmas temps as myself, the head of operation, managers, supervisors, office staff, floor staff, EVERYONE was so friendly and helpful.
Kindness and good vibes, in a work place, from more than one or two people, is extremely rare, so finding a place like this, was so refreshing and uplifting.
They also, looked after us really well.
Food & beverage, was available to us at all times, during our breaks.
Cakes, snacks, coffee, tea, bread, butter and also lunch and dinner served. Proper lovely meals.
They care about their staff and their wellbeing. Thank you all, at Field & Flower for being so awesome! Merry Christmas and A Happy New Year!🙏😊🎄🎁🎉🍾

Karina

22. Dezember 2024
Bewertung ohne vorherige Einladung
Field & Flower-Logo

Antwort von Field & Flower

Awh that is so lovely Karina, I have shared your comments with all the team. Happy New Year - Jo

Bewertet mit 5 von 5 Sternen

I am stunned by the professionalism and…

I am stunned by the professionalism and quality given to me by Field and Flower.

I have never bought a turkey online and as a bit of a foodie I was nervous.

They have communicated with me throughout including sending tips and hints for the cooking.

The bird arrived today at EXACTLY the time they said it would arrive, beautifully packed and still at fridge temperature. In the packing there is more literature and even a mini cooking probe.

The bird looks amazing and I am now counting the hours until I get to cook and eat this gorgeous product.

On top of this I know I am receiving cared for meat from a cooperative of farmers who respect and love their produce! In a world of mass market and cheaply produced food Field and Flower have created a lovely symbiotic relationship between farmers and consumers.

I’m so glad I found them, would heartily recommend them. They now have a friend for life.

Thank you guys, wishing all of you and your farming partners the very best for Christmas.

Simon

22. Dezember 2024
Bewertung ohne vorherige Einladung
Field & Flower-Logo

Antwort von Field & Flower

Thank you for taking the time to share this feedback, we really appreciate it - Jo

Bewertet mit 1 von 5 Sternen

One Sixth of the Weight was Fat

Previously, along with other items, I have purchased a 2 kilogram gammon from Field and Flower and it has been of a high standard. In other words, it was well prepared, smelt of the smoking process and had a reasonable amount of fat. This year, the gammon was very poorly prepared, did not smell of the smoking process and, most disappointingly, consisted of more than one sixth of its weight of fat. I removed some, but not all, of the fat and the discarded fat weighed 330 grammes.

I emailed Field and Flower, with photographs, immediately and received a refund of approximately the weight of the fat removed. The weight of my gammon was based on the number of people eating it. When one sixth of the weight has been removed, portion sizes reduce. Additionally, I ordered a joint, which was supposedly ready to cook; this was not the case as I had to carefully remove all the majority of the excess of fat. I was not reimbursed for either the smaller portions or the extra work.

When I order a product weighing 2 kilograms, I expect very close to 2 kilogrammes to be useable. If a supplier cannot meet that expectation, then I will seek another provider. I was very unimpressed by both the product and the customer service. I have explained to Field and Flower that I will no longer purchase from them.

18. Dezember 2024
Bewertung ohne vorherige Einladung
Field & Flower-Logo

Antwort von Field & Flower

Hi Chris, thank you for taking the time to share your point of view. I'm so sorry to hear that we haven't been able to resolve this issue for you. I've had a look, and l can see that the agent you spoke with did report your feedback for the supply chain team to review. It's a busy time of year for us with product, but I will reach out to you to see how we can resolve this better for you. Please look out for my email. - Kim

Bewertet mit 1 von 5 Sternen

The Catch of the Day was me

I ordered the £6 Catch of The Day box for two in my most recent order. In my view, Coley and Mackerel should not be included in this group. I can get Mackerel for less than £6 from Ocado, and Coley is something I give to the cat, tasteless and pointless in my opinion. Imagine my disappointment then that in my first box of this sort I found not Red Mullet, Dover Sole or Bream, but Coley. I doubt I will order this product again for fear I will be given Coley or Mackerel over and over and over again since, while somewhat naively I want to believe, and am ever hopeful for a bargain, I know in my heart the casino always wins.

22. November 2024
Bewertung ohne vorherige Einladung
Field & Flower-Logo

Antwort von Field & Flower

Hi Elaine, I'm so sorry to hear of the disappointment caused by your White Fish catch of the day order. The fish that gets sent is based on availability from the catch of items our fishermen have been able to supply us. If you could get in touch with us at hello@fieldandflower.co.uk for the attention of Kim, I'll be able to look into this further for you with our supply chain team and how we can help. - Kim

Bewertet mit 5 von 5 Sternen

Good West Country Produce

started with this company a while ago, always excellent service and out of this world produce, Highly recommend this company and their products,
John McDermaid

29. November 2023
Bewertung ohne vorherige Einladung
Field & Flower-Logo

Antwort von Field & Flower

Hi John, thank you so much for your lovely review. I'm so pleased to hear that you've had a lovely experience with us consistently, as we always strive for! - Kim

Bewertet mit 5 von 5 Sternen

We keep coming back…

We have been F&F customers for years now. Every time we have a break I am disappointed by supermarket meat in comparison. The quality is very good and I appreciate being able to feed my family healthier meat that is less destructive to the environment. My one complaint is that the website is not the easiest to use and the subscription settings really should include a 5 week and 6 week delivery option. I like to do a bulk order every 6 weeks to reduce deliveries, but every time I have to remember to change the date manually, which is a pain.

16. Oktober 2024
Bewertung ohne vorherige Einladung
Field & Flower-Logo

Antwort von Field & Flower

Hi Ellie, thanks so much for taking the time to share your feedback. We're grateful to have your continued support. Regarding the website, we are looking to update this in the coming weeks, which, as I understand it, will allow for some of the features you're looking for. I hope you'll find it a better experience. For now, if you get in touch with us over the phone (02037358005) or email (hello@fieldandflower.co.uk) and give us your account details, we can manually adjust your frequency to 5-6 weeks. Please let us know if that's something you'd like us to sort just now. - Kim

Bewertet mit 5 von 5 Sternen

Beautiful cold smoked duck breast

Delighted with the smoked duck breast that I ordered. Has a really delicate flavour and beautifully sliced. Could not be more happy.

15. Oktober 2024
Bewertung ohne vorherige Einladung
Field & Flower-Logo

Antwort von Field & Flower

Hi Alexander, thank you so much for your lovely comment. I have shared your feedback with the business, as it really makes our day to hear that a particular product was enjoyed and stood out! - Kim

Bewertet mit 5 von 5 Sternen

Superior Quality, hands down

Their meat is so easily superior to other products available

The Bavette Steak is now my stand-out favourite steak and has made eating steak in a restaurant totally superfluous; I know I have better steak at home

Customer Service are SO HELPFUL and immediately rectify any difficulties

Excellent all round

24. September 2024
Bewertung ohne vorherige Einladung
Field & Flower-Logo

Antwort von Field & Flower

Thank you Chris, for this lovely feedback it is hugely appreciated by all the team - Jo

Bewertet mit 4 von 5 Sternen

Well packaged and decent quality meat.

Well packaged and decent quality meat.

9. August 2024
Bewertung ohne vorherige Einladung
Field & Flower-Logo

Antwort von Field & Flower

Hi Adam, thank you so much for your lovely feedback. I will be sure to share it with the packing team, as it really makes their day to hear they're doing a good job. If there was anything that you think could help us improve, please email us at hello@fieldandflower.co.uk, as feedback really helps us grow! - Kim

Bewertet mit 5 von 5 Sternen

GREAT GREAT GREAT

Great company. Great customer service. Great products. Great prices.

1. Juni 2024
Bewertung ohne vorherige Einladung
Field & Flower-Logo

Antwort von Field & Flower

Thank you so much for taking the time to share this! Seeing lovely words like this really makes our day. I hope you continue to enjoy our service 😊 - Kim

Bewertet mit 5 von 5 Sternen

Excellent food & service

Excellent free range food - and fantastic customer service too. Have highly recommended to family & friends. Thanks!

18. Juni 2024
Bewertung ohne vorherige Einladung
Field & Flower-Logo

Antwort von Field & Flower

Hi Sarah, thanks so much for taking the time to share your kind words about your experience with us! It really makes our day 😊 - Kim

Bewertet mit 5 von 5 Sternen

Amazing foods & products!

Amazing quality meats, butters, preserves, and other foods and products! Highly, highly recommend purchasing from and subscribing to Field & Flower. You will not regret it!

10. Juni 2024
Bewertung ohne vorherige Einladung
Field & Flower-Logo

Antwort von Field & Flower

Thank you so much for this lovely review Mimi, we really appreciate it!

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr