Ross and Amber were fantastic from start to finish. They turned our new build purchase around in just three weeks, which we honestly didn’t think was possible. Even when things changed partway through... Mehr ansehen
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Das sagen Bewerter
Everything went smoothly from exchange to completion. We highly recommend Fidler & Pepper to anyone looking for stress-free, professional legal service! Thank you so much for making our dream come tru... Mehr ansehen
As a first time buyer, buying alone, I was quite daunted by the whole process! However the app and the customer service made it feel incredibly easy! From reservation to completion took less than 4 we... Mehr ansehen
We used Fidler & Pepper for our remortage, tgey were very professional and the whole process was quick and seamless. We were well informed, the app we were given was amazing. Lauren Evans and Lauren... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Fidler & Pepper Lawyers are an innovative, tech-savvy, award-winning law firm specialising in Conveyancing & Private Client law. We can help you if you're buying or selling a house or if you want to get your affairs in order and need Wills, probate, trusts, powers of attorney and much more! Fidler & Pepper offer sensible legal advice in plain English from human beings and we put the client at the centre of everything we do.
Kontaktinformationen
Low Street 1, NG17 1DH, Nottinghamshire, Vereinigtes Königreich
- 01623 45 11 11
- reviews@fidler.co.uk
- fidler.co.uk
4,8
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We have just completed out remortgage…
We have just completed out remortgage using Fidler & Pepper, it was quick and efficient definitely would recommend.
7. September 2026
Bewertung ohne vorherige Einladung
Antwort von Fidler & Pepper
Thank you for your kind review.
We’re delighted to hear that your remortgage was completed quickly and efficiently, and that you were pleased with the service provided.
Your recommendation is greatly appreciated, and we’re grateful you took the time to share your experience.
With genuine thanks,
Fidler & Pepper Lawyers
Great service
Very satisfied with the service provided, remortgage was very smooth and informative via there tracking dashboard.
8. September 2026
Bewertung ohne vorherige Einladung
Antwort von Fidler & Pepper
Thank you for your kind review, Lee.
We’re delighted to hear that your remortgage was such a smooth and informative experience. It’s great to know that the tracking dashboard helped you stay up to date and gave you a clear view of your progress throughout the process.
We truly appreciate your feedback and are so pleased you were satisfied with the service provided.
With warm appreciation,
Fidler & Pepper Lawyers
Good service
Melissa at Fidler & Pepper gave us a great service - regular communication at each stage of our mortgage transfer, and was really responsive when we needed help and had some questions
1. September 2026
Bewertung ohne vorherige Einladung
Antwort von Fidler & Pepper
Thank you for your kind review.
We’re delighted to hear that Melissa provided such great service throughout your mortgage transfer. It’s wonderful to know that her regular communication and responsive approach helped keep you informed and supported at every stage.
Your kind comments will mean a great deal to Melissa and the wider team. Thank you for taking the time to share your feedback.
With warmest appreciation,
Fidler & Pepper Lawyers
Very pleased. Smooth process
I had a really positive experience with my remortgage and found the whole process much easier than I expected.
I mainly used the mobile app, which was simple to navigate and made it convenient to upload documents, check updates and keep track of everything in one place. Communication was good throughout, and whenever I had a question, I received a helpful response without having to wait long.
I also appreciated being kept up to date as things progressed, so I always knew where my case stood. Everything was handled efficiently and without any unnecessary hassle.
Very pleased with the overall service and would definitely recommend.
1. September 2026
Bewertung ohne vorherige Einladung
Antwort von Fidler & Pepper
Thank you for your fantastic review, Damian.
We’re delighted to hear that your remortgage was much easier than you expected and that you found the app simple and convenient to use. It’s great to know that being able to upload documents, follow updates and keep everything in one place helped make the process feel straightforward.
We’re also pleased that you received prompt support whenever you had questions and felt well informed as your case progressed. Your recommendation is greatly appreciated, and we’re so pleased you were happy with the service.
With heartfelt appreciation,
Fidler & Pepper Lawyers
Thank you Fidler and Pepper especially…
Thank you Fidler and Pepper especially Penny Gribbinsor for processing my remortgage successfully without stress
7. September 2026
Bewertung ohne vorherige Einladung
Antwort von Fidler & Pepper
Thank you for your kind review, Peter.
We’re delighted to hear that Penny Gribbins helped make your remortgage a smooth and stress-free experience. It’s wonderful to know that everything was processed successfully and that you were pleased with the service provided.
Your kind comments will mean a great deal to Penny and the wider team. We truly appreciate you taking the time to share your feedback.
With sincere thanks,
Fidler & Pepper Lawyers
I was very pleased with the way my…
I was very pleased with the way my residential remortgage was handled. The process was flawless from start to finish.
The online portal was user-friendly and all required documents and communications were managed through the portal, making the process straightforward and efficient.
Any queries I had were addressed promptly, and I was kept regularly updated on the progress of my case.
I would also like to thank Mawgan Buckland, who handled my matter. I was kept fully informed throughout and was very happy with the service and overall process.
29. August 2026
Bewertung ohne vorherige Einladung
Antwort von Fidler & Pepper
Thank you for your kind review, Thamesh.
We’re delighted to hear that your residential remortgage was handled so smoothly and that you found the online portal user-friendly, making it easy to manage your documents and communications in one place. It’s also great to know that your queries were dealt with promptly and that you were kept informed throughout.
Mawgan Buckland will be especially pleased to receive your kind comments about the support and service provided. We truly appreciate you taking the time to share your experience.
With warm appreciation,
Fidler & Pepper Lawyers
How to get things right
The process with Fidler & Pepper was very straightforward and their App made every step intuitive and easy. For any items that I was unsure of, there was a person available to clarify and reassure. Well done for simplifying the difficult things.
2. September 2026
Bewertung ohne vorherige Einladung
Antwort von Fidler & Pepper
Thank you for your lovely review, Paul.
We’re delighted to hear that you found the process straightforward and that our app made each stage intuitive and easy to follow. It’s especially pleasing to know that when something wasn’t clear, having someone available to explain and reassure you helped make things feel more manageable.
Simplifying what can often feel like a complicated process is exactly what we aim to do, so your kind comments are greatly appreciated.
With genuine thanks,
Fidler & Pepper Lawyers
Fidler & Pepper were very knowledgable…
Fidler & Pepper were very knowledgable throughout our remortgage process and were happy to explain each section that cropped up as this was our first time remortgaging.
Lauren was quick with her responses and was generally helpful throughout. Would be happy to use Fidler & Pepper again.
3. September 2026
Bewertung ohne vorherige Einladung
Antwort von Fidler & Pepper
Thank you for your wonderful review, Harry.
We’re delighted to hear that you found the team knowledgeable and that taking the time to explain each stage helped make your first remortgage feel more straightforward. It’s great to know that Lauren was quick to respond and provided helpful support throughout the process.
We’re especially pleased to hear that you would be happy to use Fidler & Pepper again. Your kind feedback will mean a great deal to Lauren and the wider team.
With sincere appreciation,
Fidler & Pepper Lawyers
Competitively prices
Competitively prices, great simple communication and completed on time with the transfer of money within minutes. Well done Lauren Evans and Lauren Spencer.
For a similar process 16 months prior to this we paid another firm 3 times as much and the process was longer and required multiple annoying road trips to deliver paperwork.
5. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Fidler & Pepper
Thank you for your great review, Alex.
We’re delighted to hear that you found the process straightforward, with clear communication, competitive pricing and everything completed on time. It’s especially pleasing to know that the quick transfer of funds helped make the final stages so seamless.
Lauren Evans and Lauren Spencer will be thrilled to receive your kind comments, particularly your comparison with your previous experience. We’re committed to making the process as efficient and convenient as possible for our clients.
With our very best wishes,
Fidler & Pepper Lawyers
Fidler and Pepper brilliant legal practice
I instructed Fidler & Pepper to remortgage after my previous mortgage lenders fixed rate ended. Since instructing them to remortgage, the process has been seamless and easy to use. All information sharing used an app which was secure and very easy to access. Any and all staff I dealt with were friendly and knowledgeable with a really good sense of my case which made me feel at ease. Completion happened in a timely manor and I am extremely satisfied with their services. I would highly recommend them as a company as their rates are extremely affordable for the level of services they provide. Thank you Fidler and Pepper team, I will be sure to keep you in mind for any future legal practices as it was a pleasure.
15. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Fidler & Pepper
Thank you for your fantastic review, Paige.
We’re delighted to hear that your remortgage experience was seamless from start to finish and that you found the app secure, accessible and easy to use. It’s also wonderful to know that the team’s friendly and knowledgeable approach helped you feel at ease throughout, and that everything was completed in a timely manner.
We’re especially pleased that you felt our service offered excellent value for money. Your kind comments and recommendation mean a great deal to us, and we’re so pleased you would consider using Fidler & Pepper again for your future legal needs.
With heartfelt thanks,
Fidler & Pepper Lawyers
Our handlers were:Felicity Shaw and…
Our handlers were:Felicity Shaw and Melanie Lawson.Everything went smoothly from start to the end. We recommend.
4. September 2026
Bewertung ohne vorherige Einladung
Antwort von Fidler & Pepper
Thank you for your kind review.
We’re delighted to hear that Felicity Shaw and Melanie Lawson provided such a smooth experience from start to finish. It’s great to know that everything progressed as planned and that you were pleased with the service throughout.
Your recommendation means a great deal to us, and your kind comments will be greatly appreciated by Felicity, Melanie and the wider team.
With genuine thanks,
Fidler & Pepper Lawyers
Highly recommend
Our case was managed by Marissa Huffen and Leah Bull, who made the experience of remortgaging quietly very easy. Once all documents and uploads had been sorted and signed, which were on a very user friendly portal, we were kept abreast of each milestone and felt at ease with the process. Highly recommend!
1. September 2026
Bewertung ohne vorherige Einladung
Antwort von Fidler & Pepper
Thank you for your wonderful review, James.
We’re pleased to hear that Marissa Huffen and Leah Bull made your remortgage experience feel so straightforward and reassuring. It’s great to know that you found the portal easy to use and that the milestone updates helped you stay informed and confident throughout the process.
Your recommendation is greatly appreciated, and your kind comments will mean a lot to Marissa, Leah and the wider team.
With warm appreciation,
Fidler & Pepper Lawyers
Very easy communication and excellent…
Very easy communication and excellent support during last few months. I had a complicate remortgage with joining two into one and a previous lender which didn’t help too much. Chloe Foley has always been there when I needed even the slightest information. Great company to work with and I will recommend them in the future. Thank you
1. September 2026
Bewertung ohne vorherige Einladung
Antwort von Fidler & Pepper
Thank you for your kind review, Poputa.
We’re delighted to hear that Chloe Foley provided such excellent support throughout your remortgage, particularly with the additional complexity of combining two loans into one. It’s great to know that her patience, availability and clear communication helped make the process easier to navigate, even when dealing with a previous lender.
Your recommendation means a great deal to us, and your kind comments will be especially appreciated by Chloe and the wider team.
With sincere thanks,
Fidler & Pepper Lawyers
We re-mortgaged our home with Fidler…great service.
We re-mortgaged our home with Fidler and Pepper, We were managed by Chloe Foley and Gabrielle Anthony.
Was very easy and 5* communication, with emails and phone calls returned very quickly. The whole process was easy and smooth, no issues at all. Constant updates with the app process tracker was good piece of innovation so you can see how you are progressing. I found the team professional and kept us involved at every stage. I would highly recommend this Law firm. Have used them when i first moved and had same experience twice now. Very happy customer. Would recommend.
1. September 2026
Bewertung ohne vorherige Einladung
Antwort von Fidler & Pepper
It’s wonderful to hear that you’ve had such a positive experience with us, Colin.
We’re delighted that Chloe Foley and Gabrielle Anthony made your remortgage so easy, with prompt responses, clear communication and regular updates throughout. It’s especially pleasing to know that you found the app’s process tracker useful for seeing your progress and staying involved at every stage.
We’re incredibly grateful for your continued trust in Fidler & Pepper, having now used our services twice. Your recommendation and kind comments about the team’s professionalism mean a great deal to us.
Thank you for taking the time to share your experience, and we look forward to helping you again in the future.
With our sincere appreciation,
Fidler & Pepper Lawyers
Excellent service throughout.
4. September 2026
Bewertung ohne vorherige Einladung
Antwort von Fidler & Pepper
We’re pleased to receive your kind feedback, Paul and Kelly.
It’s wonderful to hear that you were happy with the service throughout. We truly appreciate you taking the time to share your experience and recognise the team’s efforts.
With warmest regards,
Fidler & Pepper Lawyers
Absolutely fantastic
Absolutely fantastic. Made my entire remortgage stress and pain free, quick responses, competitive pricing and made everything as easy as it possibly could be. Big thank you to Felicity Shaw and Melanie Lawson who handled everything for me! 10/10
4. September 2026
Bewertung ohne vorherige Einladung
Antwort von Fidler & Pepper
We’re thrilled to hear that your remortgage was such a stress-free experience, Thomas.
It’s fantastic to know that Felicity Shaw and Melanie Lawson made everything as straightforward as possible, with quick responses and competitive pricing helping to take the pain out of the process. Your 10/10 rating is a wonderful recognition of their hard work and dedication.
We’ll be sure to pass your generous thanks on to Felicity and Melanie, and we truly appreciate you taking the time to recommend us.
With heartfelt thanks,
Fidler & Pepper Lawyers
5 star service
The whole process of using fiddler & pepper lawyers was 5 stars.
Used this company for the re mortgage of my home.
The whole service was completed on time and I was always kept up to date with everything.
This couldn't have been possible if it was not for the helpful staff that dealt with my case.
Thanks to Marissa huffen and Leah bull for everything you have done in relation to my case,
Thank you once again for everything.
All the best.
3. September 2026
Bewertung ohne vorherige Einladung
Antwort von Fidler & Pepper
It’s fantastic to hear that you had such a positive experience, Jason.
We’re delighted that your remortgage was completed on time and that you were kept fully informed throughout the process. It’s lovely to know that Marissa Huffen and Leah Bull provided the helpful support that made such a difference to your experience.
Your 5-star feedback and kind recognition of their efforts are greatly appreciated. We’ll be sure to pass your thanks on to Marissa and Leah.
With sincere appreciation,
Fidler & Pepper Lawyers
In my experience
In my experience, this has been the most frustrating and poorly managed company I have ever had to deal with.
Our buyers are first-time buyers, there is no chain involved, and yet nearly four months later we are still waiting for the transaction to progress. During that time, enquiries have been raised that appear unnecessary, including requests relating to a FENSA certificate on a new-build property, an FME1 form that multiple parties advised was not required, and questions regarding responsibility for building insurance where there is no communal building.
We have also been informed that matters are not dealt with based on urgency or transaction deadlines, but instead strictly in date order, with our file reportedly sitting behind numerous others waiting to be reviewed. Communication has been extremely poor, with calls and emails from our solicitor and estate agent often going unanswered for extended periods.
To make matters worse, the solicitor handling the matter was away for two weeks, during which time no progress was made. They returned only the day before our buyers were hoping to complete, which inevitably resulted in that completion date being missed.
The stress and frustration this has caused has been enormous. What should have been a straightforward sale involving first-time buyers and no chain has turned into an unnecessarily prolonged and exhausting process.
I would strongly encourage anyone considering using this company to thoroughly research recent customer reviews and make their own judgement. Based on our experience, I would not recommend them and, if I had known then what I know now, I would have seriously questioned whether to proceed with a transaction involving them at all.
3. September 2026
Bewertung ohne vorherige Einladung
Antwort von Fidler & Pepper
Hello Mr John Hegarty,
We are sorry to read your review.
if you can provide your case details directly to us, we can investigate this further.
Please email reviews@fidler.co.uk
Your comments will be looked at by our senior management team and Directors.
Thank you,
Fidler & Pepper Lawyers.
Amazing team
Amazing team! Service was top-notch and delivery was seamless.
My remortgage was handled by : Marissa Huffen and Leah Bull and they did exceptionally well in service delivery.
Will recommend service for friends
3. September 2026
Bewertung ohne vorherige Einladung
Antwort von Fidler & Pepper
It’s wonderful to receive such positive feedback, Onyebuchi.
We’re delighted to hear that Marissa Huffen and Leah Bull handled your remortgage so exceptionally well and made the process feel seamless from start to finish. It’s great to know that you were so pleased with the service and would feel confident recommending us to your friends.
Your kind recognition of Marissa and Leah will mean a great deal to them, and we truly appreciate you taking the time to share your experience.
With our very best wishes,
Fidler & Pepper Lawyers
5/5 Stars
5/5 Stars – Highly Recommend!I had an excellent experience with Fidler & Pepper Lawyers. Marissa Huffen and Leah Bull handled my case perfectly. They answered all of my questions incredibly quickly and made the entire process clear and straightforward from start to finish.The absolute best part was using their app. It was completely self-explanatory, clearly showing me exactly what I needed to do at every step. Because the technology is so smooth, I never even had to call or speak to anyone to get things done. On top of the seamless service, I also got a great deal. I couldn't be happier with how smoothly everything went! I even got a refund on money not spent!
3. September 2026
Bewertung ohne vorherige Einladung
Antwort von Fidler & Pepper
We’re thrilled to hear about your 5-star experience, Ben.
It’s fantastic to know that Marissa Huffen and Leah Bull provided such excellent support, answering your questions quickly and making the whole process clear and straightforward. We’re especially pleased that you found the app so easy to use and that it gave you everything you needed at each stage without the need to call.
It’s also great to hear that you were happy with the value provided, including receiving a refund on money that wasn’t spent. Your kind feedback is a wonderful recognition of the service we aim to deliver.
Thank you for your recommendation and for taking the time to share such detailed feedback.
With our warmest thanks,
Fidler & Pepper Lawyers
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