I absolutely love Ferris Wheel Press! The inks are my favorite and I have at least 30 different colors. The Masque Pen set is amazing and I placed an ordered for another pen set. The representatives a... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I have purchased several inks and pens, and some of the special edition sets as well. All have been unique and beautiful. The pen quality is fantastic. I love the Lord of the Rings Bijou pens - the ni... Mehr ansehen
Unternehmen hat geantwortet
A couple days after I received the ink stand I noticed one of the legs had started popping out of the base. As I was inspecting it further I noticed how wiggly all the connections were so I tugged on... Mehr ansehen
Unternehmen hat geantwortet
I feel like a got a good deal for Inktober. The inks are quality with nice shading and work well with my broad and double broad nib fountain pens. My order arrived several days before the estimate too... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Ferris Wheel Press is a design and stationery company based in Markham, Ontario, Canada. We have been making fine stationery products for over 10 years, constantly seeking innovation and refinement.
Kontaktinformationen
7755 Warden Avenue, L3R 0N3, Markham, Kanada
- 6477270220
- support@ferriswheelpress.zohodesk.com
- ferriswheelpress.com
4,6
Hervorragend
232 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Das haben sich andere Leute angesehen
The inks were packaged securely
The inks were packaged securely, arrived auickly and were more beautiful than tje online images. Very happy to be a repeat customer!!
28. September 2026
Antwort von Ferris Wheel Press
Thank you so much for your lovely review! We're delighted to hear that your inks arrived safely and that they exceeded your expectations. We truly appreciate your continued support and look forward to bringing a little more fancy fun your way! 💛
Quick and easy
Quick and easy! From selecting my product to receiving it a few days later! Packaging was protective of my product and arrived perfect!
15. Oktober 2026
Antwort von Ferris Wheel Press
Thank you so much for your lovely review! We're delighted to hear that your shopping experience was smooth from start to finish and that your order arrived quickly and in perfect condition.
Super fast shipping
Super fast shipping! Wasn’t expecting it nearly that quickly. Products are amazing.
15. Oktober 2026
Antwort von Ferris Wheel Press
Thank you so much for your lovely review! We're delighted to hear that your shopping experience was smooth from start to finish and that your order arrived quickly and in perfect condition.
I will give you a 3 because there is so…
I will give you a 3 because there is so many items that I wanted that are out of stock. I keep getting adds fo those items I want and when I go into the website they are out of stock.
13. Oktober 2026
Antwort von Ferris Wheel Press
Hi there,
Thank you for sharing your feedback with us! We're so sorry for the frustration caused by seeing ads for products you're excited about, only to find they're out of stock when you visit our website. We understand how disappointing that can be.
We truly appreciate your interest in our products, and we’ll be sure to share your feedback with our team. Thank you for your patience and for being part of the Ferris Wheel Press community. We hope the items you’ve been eyeing will be available for you to enjoy soon!
Love this brand and the creativity…
Love this brand and the creativity behind their inks. Have not been disappointed.
11. Oktober 2026
Antwort von Ferris Wheel Press
Thank you for your amazing review! We’re thrilled to hear you enjoy our inks, and we truly appreciate your support and enthusiasm - it means a lot to us!
Stunning products and fantastic customer service
I ordered a pen for my daughter from Amazon which we got for her birthday. The pen was beautiful, craftmenship absolutely stunning and quality great. The packaging too is something you want to keep.
Unfortunately the nib was defective but by the time she opened her gift it was too late to return. I contacted Ferris Wheel Press directly and their customer service was second to none. They got in touch with me within a couple of hours of my enquiry and arranged a replacement. I spoke to two people and they were both very warm, friendly and keen to rectify the situation. I was very impressed. A special thank you to Sheila. I wouldn't hesitate to recommend any of the Ferris wheel Press products.
I have a pen of my own and quite a few of the inks and love them all.
Thank you!
Laura
15. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Ferris Wheel Press
Thank you so much for taking the time to share such a wonderful review! We're delighted to hear how much you and your daughter love your Ferris Wheel Press products, from the craftsmanship of our pens to the little details in our packaging.
While we're sorry that your daughter's pen arrived with a defective nib, we're so glad we could help make things right and provide a positive experience. Your kind words about our customer care team mean so much to us, and Sheila will be especially happy to know how much you appreciated her support!
Thank you for your continued love and support of Ferris Wheel Press, and for recommending our products to others. We're so happy to have you as part of our community and hope you and your daughter continue to enjoy many wonderful writing moments with your pens and inks.
Great Packaging
Everything was meticulously wrapped, 10/10 amazong attention to detail
11. Oktober 2026
Antwort von Ferris Wheel Press
Thank you so much for your lovely review! We're delighted to hear that your order arrived quickly and in perfect condition.
I'm obsessed with the inks I got from…
I'm obsessed with the inks I got from FWP! I'm definitely going to order again! Fast shipping and well packaged!
11. Oktober 2026
Antwort von Ferris Wheel Press
Thank you for your amazing review! We’re thrilled to hear you enjoy our inks, and we truly appreciate your support and enthusiasm - it means a lot to us!
I really like the fast shipping and…
I really like the fast shipping and great packaging and always like Ferris Wheel Press Inks
30. September 2026
Antwort von Ferris Wheel Press
Thank you for your amazing review! We’re thrilled to hear you enjoy our inks, and we truly appreciate your support and enthusiasm - it means a lot to us!
I LOVE Ferris Wheel Press
I LOVE Ferris Wheel Press. The products are so beautiful and the quality is amazing. Fast delivery and packaged very well!
28. September 2026
Antwort von Ferris Wheel Press
Thank you for your amazing review! We’re thrilled to hear you enjoy our inks and pens, and we truly appreciate your support and enthusiasm - it means a lot to us!
Excellent overall experience
Good ordering process, updated shipping information and well packaged for safe transit
31. August 2026
Antwort von Ferris Wheel Press
Thank you so much for your wonderful review! 💛 We're thrilled to hear that your order arrived safely, on time, and in perfect condition.
We truly appreciate your continued support of Ferris Wheel Press. It means so much to have you as part of our community!
very knowledgeable people and very…
very knowledgeable people and very helpful. thank you
30. August 2026
Antwort von Ferris Wheel Press
Thank you so much for your kind words! 💛 We're delighted to hear that you've had such a positive experience with our Customer Service Team.
Very beginner friendly
I only recently starting my fountain pen collection and I am so happy that I have started with Ferris Wheel Press. The shipping was fast, the pen doesn’t leak, the ink is beautiful and it’s a very smooth writing experience.
30. August 2026
Antwort von Ferris Wheel Press
Thank you so much for your lovely review! 💛 We’re thrilled to hear that Ferris Wheel Press was your first step into the fountain pen world and that you’re enjoying the smooth writing experience, beautiful ink, and leak-free pen. Welcome to the FWP family. We hope your collection continues to grow!
The website was clunky and hard to use…
The website was clunky and hard to use I have no idea how long shipping is going to to take and even now I still don't know when my package is supposed to arrive and worst of all as I found out later the pen is longer than I expected
1. September 2026
Antwort von Ferris Wheel Press
Hi There! We’re sorry your experience with us has been frustrating.
We’re so sorry to hear that your shopping experience was not as smooth as it should have been.
We have reached out to you directly at the email address associated with your order. We’ve also shared the latest updates regarding your order there. Please check your inbox for our message, and we hope we can address your concerns.
Promotion for new customers was not…
Promotion for new customers was not clear, used promo code but did not receive anything. Order was a bust for promotion.
31. August 2026
Antwort von Ferris Wheel Press
Hi There! Thank you for sharing your feedback with us. We're sorry to hear that your experience with the promotion wasn't what you expected.
We've reached out to you via email because we'd really appreciate the opportunity to understand what happened and find a solution for you. We'd also love to clarify which promotional code you were referring to so we can look into this properly.
We hope to hear from you soon so we can work through this together and make things right. ❤️
Antwort von Ferris Wheel Press
Thank you for your amazing review! We’re thrilled to hear you enjoy our inks and pens, and we truly appreciate your support and enthusiasm - it means a lot to us!
Bad Loyalty Points Program
Bad Loyalty Points Program. When I look at my points, it is just under 500,000. You would expect that I could get a new pen for all of those points. I can not. The most I can get is 25 percent off. It doesn't matter if it's the 25 dollar, 50 dollar or 100 dollar coupon. I have to spend 4x as much to get 25 percent off. Maybe if the prices were not so expensive I'd consider it. I like the Joule and wouldn't mind another, but for the price of $130, no thanks. I can get other pens for the same price and from well known brand named companies.
FWP, why must you bait and switch on the loyalty points? Why can't you just take the points on face value and not on lousy discount coupons? You could text each month a 25 percent discount code each month and it would do the same exact thing. If you want my business again, make it so I can redeem at face value. Or make your pens lower priced. Thank you.
30. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Ferris Wheel Press
Hi Stu! Thank you for taking the time to share your feedback.
We’ve reached out to you directly by email because we’d really like the opportunity to find a solution for you and make sure your points can be put to good use.
We hope to hear from you soon so we can work this out together. 💛
Ferris Wheel made sure to come through!!!
Update:
After my initial review of 2 stars due to my first purchase of the Joule Fountain pen and it seeming to have a defect. I left a lengthy review on the disppointment I felt after waiting 2 years to be able to get one of their pens!
Once I had posted my disappointment I had with my order, Ferris Wheel Press reached out to me within the hour of my review being posted.
As stated in my first review their customer service was really good.
They went above and beyond to make my first experience with them the best it could be. I was given nothing but kindness and patience as they made sure that my pen was replaced and everything was a smooth transaction.
I received my items today, and the second pen around is way up to Par. It could have just been a nib issue with the first pen, but the replacement was not! Also got the "Broad Nib" which I loved even more.
They spoke to me August. 24th and my replacement was shipped out August.26th.
A big shout out to Sheila from the Customer Support Team, who answered all the questions and made sure they rectified everything! I am super grateful and would love to update my rating to 5 stars!!! It was good customer service before and exceptional customer experience this time!!
Thank you :-)
23. August 2026
Bewertung ohne vorherige Einladung
Antwort von Ferris Wheel Press
Hi Teddy! Thank you for taking the time to share such an honest and detailed review. We’re truly sorry to hear about your experience with the Joule Fountain Pen.
We’ve reached out to you directly because we’d genuinely love the opportunity to make this right. This is absolutely not the experience we want for our customers.
We really appreciate your kind words about our customer service, and we’re grateful that you gave us the chance to be part of your fountain pen journey. We hope we can turn this experience around for you. 💛
I absolutely love Ferris Wheel Press…
I absolutely love Ferris Wheel Press inks! 🤎 The colors are so beautiful, rich, and unique, and they make every painting feel a little more special. I especially love how expressive they are when used with a brush, from delicate, soft washes to deeper, more saturated details. The quality is wonderful, and the beautiful bottles are just the cherry on top. Ferris Wheel Press has definitely made me fall in love with painting with ink almost as much as I love watercolor. 🥰❤️
28. Juni 2026
Antwort von Ferris Wheel Press
Thank you so much for this beautiful review! It makes us so happy to hear that our inks have found a place in your painting practice. And we couldn't agree more about the bottles being the cherry on top. 😉 Thank you for creating with Ferris Wheel Press and for sharing your love of ink with us. ❤️
Amazing Customer Service
Customer service has always been amazing with replying promptly and being patient with all of my questions.
I appreciate the time and care from the customer service team.
2. August 2026
Antwort von Ferris Wheel Press
Thank you so much for your kind words! 💛 We're delighted to hear that you've had such a positive experience with our Customer Service Team. We truly appreciate your patience and the time you've taken to share your questions with us.
It's wonderful to know that our team has been able to make you feel supported and cared for. We'll be sure to share your lovely feedback with them. It means more than you know!
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