Item ordered was ready for collection later the next day. Emails kept me updated on progress. Staff in the shop very polite and helpful.
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
This one star rating does not reflect the service from Fat Face which is excellent ! I have spoken to them on the phone 3 times, and they couldn’t be more helpful. Products also excellent. The problem... Mehr ansehen
Unternehmen hat geantwortet
Fat Face is my go to shop again and again. As a disabled person I can rely on your 99% of the time accurate sizing. Meaning low stress shopping on line. Furthermore you unlike many other retailers sti... Mehr ansehen
Unternehmen hat geantwortet
Quick delivery to store, staff were friendly on collection (as usual), the jumper looks like it’s great quality with long sleeves, for extra coziness. Haven’t had the chance to wear it yet.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktinformationen
9 Bridlesmith Gate, NG1 2GR, Nottingham, Nottinghamshire, Vereinigtes Königreich
- 01159 418295
4,7
Hervorragend
237 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great chinos
Great chinos - fit really well - well made - really helpfull staff at Nottingham -
20. Mai 2024
Antwort von FatFace - NOTTINGHAM 3
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are loving your new chinos and how well made they are. I am also so happy to read that you find the crew in our Nottingham store to be so helpful. I will be sure to pass this on to the team.
All the best, MM
Great service
Easy to navigate website, free returns and the customer service in the Nottingham shop went above and beyond....
23. Mai 2024
Antwort von FatFace - NOTTINGHAM 3
Good afternoon, Mr Hughes.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Nottingham store.
Take care, JB
Bought 3 lovely tops online and…
Bought 3 lovely tops online and collected at local fatface store. ❤️
Great products.
16. Mai 2024
Antwort von FatFace - NOTTINGHAM 3
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your recent shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – CD
Antwort von FatFace - NOTTINGHAM 3
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great customer service at the…
Great customer service at the Nottingham store.
Everyone I came in contact with was really helpful and friendly. The store is well laid out and super clean and tidy.A real pleasure to shop.
15. Mai 2024
Antwort von FatFace - NOTTINGHAM 3
Good afternoon, Anne.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Nottingham store.
Take care, JB
Website easy and straightforward to use…
Website easy and straightforward to use
Items delivered to my nearest store Nottingham within 3 working days.
Very polite and friendly staff in the Nottingham store
12. Mai 2024
Antwort von FatFace - NOTTINGHAM 3
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience online and at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care. -SW
Very easy to look for dress I wanted
Very easy to look for dress I wanted. Paying was quick & easy. Very efficient fast delivery.
1. Mai 2024
Antwort von FatFace - NOTTINGHAM 3
Good Morning
Thank you for your review.
I am so pleased to hear that you received your items quickly.
We hope you love your new items!
EP
Excellent pyjama bottoms!
28. April 2024
Antwort von FatFace - NOTTINGHAM 3
Hi there,
Thank you for taking the time to leave your 5* review.
We’re so happy to hear you love your order, and we look forward to welcoming you back soon!
Take care.- GM
Antwort von FatFace - NOTTINGHAM 3
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Antwort von FatFace - NOTTINGHAM 3
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our service. We hope you love your purchases, and look forward to welcoming you back soon.
Take care. -GM
Fat face men's hat.
Ordered on line click & collect, no confirmation of order email/text, or notification when product ready for collection, I had to contact customer services for information who were very helpful. Very pleased with new hat, good price and great product. Nottingham staff excellent.
26. März 2024
Antwort von FatFace - NOTTINGHAM 3
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Antwort von FatFace - NOTTINGHAM 3
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Antwort von FatFace - NOTTINGHAM 3
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Great
Staff was very polite and lovely and everything abt the store gave a positive vibe.
18. Februar 2024
Antwort von FatFace - NOTTINGHAM 3
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased that you are enjoying your purchase and that you had such a great experience during your visit to our Nottingham store. I shall pass on your lovely comments to the team. I hope you continue to love our products as much as we do.
All the best, MM
Antwort von FatFace - NOTTINGHAM 3
Hello, Thank you for leaving us this 5* review about your shopping experience! Have a wonderful day! - TS
My favourite store
Fatface is my favourite store in the UK.
You can find elegant, modest, high quality variety of every thing.
Very friendly and helpful team over there.
6. Februar 2024
Antwort von FatFace - NOTTINGHAM 3
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear you are a fan of Fat Face!
We hope you love your order, and look forward to welcoming you back soon.
Take care.- GM
Antwort von FatFace - NOTTINGHAM 3
Good morning, Jennifer.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Nottingham store.
Take care, JB
Great Service
The lady who served me was very friendly, chatty and a joy to be served by. It would be lovely if everyone I was served by was like this lady.
10. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von FatFace - NOTTINGHAM 3
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon!
Take care. -GM
Lovely jumper
The item was delivered to the store with the time stated. The 12 was too big but I managed to change it in store for a 10 with out any problems. Lovely jumper,very comfortable to wear had lots of compliments. Would highly recommend.
2. Februar 2024
Antwort von FatFace - NOTTINGHAM 3
Good Morning Jane,
Thank you for taking the time to leave us a review!
I am so happy to hear you are loving the quality of our clothing, we appreciate your kind words so much!
We cannot wait to be welcoming you back soon!
Kind Regards, JW
Easy to place the order and got what I…
Easy to place the order and got what I wanted and straight forward delivery
26. Januar 2024
Antwort von FatFace - NOTTINGHAM 3
Good Morning
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items!
Have a great day!
EP
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.