Another great item from Fatface. Lovely fabric, fits well-I just love Fatface clothing! Friendly, knowledgeable staff-an absolute credit to the company.
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Ordered online and then picked up after a couple of days from my local branch, where the staff are lovely and friendly. A smooth, enjoyable experience.
Unternehmen hat geantwortet
My favourite shop, not just for the warm welcome but the variety and quality of the clothing, my mum used to say you get what you pay for. The quality us always the best, clothes keep shape and colour... Mehr ansehen
Unternehmen hat geantwortet
Convenient collection at store, straightforward process Friendly staff Easy ordering Good sale prices The lighting needs addressing at this store, the intense spots are at eye level and blinding,... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktinformationen
18/20 Bridge Gate, HX7 8EX, Hebden�Bridge, West Yorkshire, Vereinigtes Königreich
- 01422 843035
4,7
Hervorragend
136 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Hebden Bridge store great experience…
Hebden Bridge store great experience really helpful staff. Megan was great assisting us with gift card issues and helping us make several purchases! Very happy customers thank you!
5. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von FatFace - HEBDEN BRIDGE
Hi there,
Thank you so much for your kind words! We're thrilled to hear you had a great experience at our Hebden Bridge store. Megan will be delighted to know her assistance with the gift card and your purchases made a positive impact. We truly appreciate your support and look forward to welcoming you back again soon.
Thank you, LE
Jane helped me choose a jacket
Jane helped me choose a jacket. She seemed genuine with her recommendations on size/colour etc, a kind and cheerful lady. I also love the jacket I bought !
16. September 2025
Bewertung ohne vorherige Einladung
Antwort von FatFace - HEBDEN BRIDGE
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Hebden Bridge store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Order delivered to wrong address
Order delivered to wrong address. Contacted customer service no response.Still waiting 7 days passed sent Email two three times but unfortunately no reply.
31. August 2025
Antwort von FatFace - HEBDEN BRIDGE
Good afternoon
Thank you for taking the time to leave your review.
We have checked our systems and cannot see that you have contacted us.
We will be in touch soon to help resolve your query.
Thank you, LE
My favourite shop
My favourite shop, especially on sale days. Always friendly helpful staff. They are a credit to your shop.
23. August 2025
Antwort von FatFace - HEBDEN BRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Nice quality and always straightforward ordering process.
Ordered some underwear on line which was picked up at my local store.Fatface has really good quality comfortable and nice underwear...much better than much of what is in the highstreet.The cotton is soft snd has some thickness to it....nice designs too.Ordering with Fatface is always straightforward, good communication with order, and can be returned easily if you need to.Picked up from Hebden Bridge store where staff are always friendly and helpful.
7. August 2025
Antwort von FatFace - HEBDEN BRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service ordered online & sent to…
Great service ordered online & sent to a shop of my choice
3. Juli 2025
Antwort von FatFace - HEBDEN BRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great customer service!
Friendly well stocked store in the centre of Hebden Bridge. Great customer service from Jayne who advised me on their current promotions/sales and saved me £5, happy days!
2. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von FatFace - HEBDEN BRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Brilliant customer care from Erin and…
Brilliant customer care from Erin and Alice . Went above and beyond to sort out an issue , which had actually been created by myself when I made the order.
Really friendly and professional , thank you so much Erin and Alice. You are both a perfect example of great after care. 🙏🤗
26. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von FatFace - HEBDEN BRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great friendly staff.
Great friendly staff.
Very helpful and attentive.
Great Customer service
26. März 2025
Bewertung ohne vorherige Einladung
Antwort von FatFace - HEBDEN BRIDGE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Brilliant customer service from Jayne…
Brilliant customer service from Jayne at the Hebden Bridge branch. She went above and beyond to help. Thank you!
8. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von FatFace - HEBDEN BRIDGE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent service
I visited the store with my family and dog. We were served by Erin, she was polite, welcoming and helpful. Arlo (my dog) instantly loved Erin because she gave him a treat. Thank you for such wonderful service today.
2. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von FatFace - HEBDEN BRIDGE
Hello! Thank you for taking the time to leave your 5* review. I am so pleased that you and Arlo had the best time in our Hebden Bridge store! I'll be sure to let Erin know! - LE
Hebden FatFace
The staff at Hebden Bridge FatFace were incredibly helpful and kind, especially Faye and Naralya!
20. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von FatFace - HEBDEN BRIDGE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ive shopped at Fat Face all the time as…
Ive shopped at Fat Face all the time as I love their clothes. Ive been in a few times at Hebden and no one can shin a candle to Jayne and Kim friendliness, they helped me and my friend get loads of great clothes, they are true diamonds!
12. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von FatFace - HEBDEN BRIDGE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The assistant was above and beyond.
The assistant was above and beyond.
Really attentive and because the item we needed was not in stock, she ordered it for us to be pickrd up in a couple of days.
The assistants name is Kim
14. November 2024
Bewertung ohne vorherige Einladung
Antwort von FatFace - HEBDEN BRIDGE
Hello! thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent service from Jayne and Kimmy.
Excellent service from Jayne and Kimmy. Nothing was too much trouble .Thank you for a great experience
12. November 2024
Bewertung ohne vorherige Einladung
Antwort von FatFace - HEBDEN BRIDGE
Hello Alison
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Hebden Bridge staff exceptionally friendly and helpful.
I went into the Hebden Bridge shop this morning looking for inspiration for Christmas presents. I had been impressed by the display and went in search of some of the items seen in the window. I immediately found the items I was interested in but could not immediately find the size required. Jayne and Faye immediately sprang into action and found me what I was looking for. The were very helpful and very friendly making the whole visit a pleasurable experience.
6. November 2024
Bewertung ohne vorherige Einladung
Antwort von FatFace - HEBDEN BRIDGE
Hello Tim
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Hebden Bridge store - this is great to hear. Take care, LE
Very friendly service from Jayne
Very friendly service from Jayne, Kimmy and Neve. Never had service quite like it! Excellent choice of clothes. I’ll be back! 😎
29. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von FatFace - HEBDEN BRIDGE
Hello Helen
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Hebden Bridge store - this is great to hear. Take care, LE
Also so helpful and friendly in the…
Also so helpful and friendly in the hebden bridge shop
16. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von FatFace - HEBDEN BRIDGE
Hello Susan
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Megan's first day
Megan served us on her first day at the Hebden Bridge branch. She was friendly, professional and we were surprised to hear she had only just started working there. I'm sure she'll be an amazing member of the team while she's there. Thanks for your help Megan!
6. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von FatFace - HEBDEN BRIDGE
Hello Cath
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Kim and Jayne of the hebden bridge shop…
Kim and Jayne of the hebden bridge shop were so friendly and kind they made my day!
11. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von FatFace - HEBDEN BRIDGE
Hello Hazel
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.