I had a great experience at the FatFace Great Malvern store. The shop is always well-presented, clean, and welcoming, with a lovely autumn range to browse. The staff, including Emily, Mikey, Maggie, a... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechseln89/91 Church Street, WR14 2AE Great�Malvern, Worcestershire, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
My local branch of Fat Face, which I patronise quite often is great to visit. The staff are very welcoming and friendly and only too willing to help eg If I am unable to find the size I am looking... Mehr ansehen
Unternehmen hat geantwortet
I'm fortunate to have a local Fatface shop. Staff always friendly and helpful. If they don't have the item I want in stock, it can be ordered and delivered to them, for free. The only drawback can be... Mehr ansehen
Unternehmen hat geantwortet
Ordered online and quick delivery to store. Easy collection. Very friendly staff. Swimming costume item is a perfect fit. Same as last years just a new design/pattern so I was sure it would fit. Gre... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktinformationen
89/91 Church Street, WR14 2AE, Great�Malvern, Worcestershire, Vereinigtes Königreich
- 01684 569076
4,9
Hervorragend
107 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
A helpful member of staff in Malvern
I've just been to your Malvern store and your colleague Cindy couldn't have been more lovely and more helpful. Nothing was feeling right and she took the time to make some suggestions for different styles and I ended up with an outfit that made me feel really good. I wouldn't have tried it on without her suggestion and I really appreciated her help and kindness.
22. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von FatFace - GREAT MALVERN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Well done Michaela
Well done Michaela. Excellent customer service. Searching desperately to find a bikini in the sale in certain size and design. I had found something but I had purchased the incorrect size in part of the set. Michaela checked website, other stores and the wearhouse for me. I kept the original in the end but that doesn't take away the fact the service I received was spot on. Thanks
13. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von FatFace - GREAT MALVERN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Malvern shop reigns supreme
The staff at the Malvern shop are always so warm and welcoming. The manager, a lovely smiley chap, goes always above and beyond to help you and there is a friendly atmosphere at all times.
Other stores are always a positive experience as well, but my home branch wins!
I love Fat Face clothes and accessories, long may they remain on the high street!
3. Januar 2026
Antwort von FatFace - GREAT MALVERN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The guy that works at the Great Malvern…
The guy that works at the Great Malvern branch is amazing! He is so friendly and helpful, he makes the shopping experience feel personal but he is also very professional. He is a great asset to the Malvern branch and the company.
4. Dezember 2025
Antwort von FatFace - GREAT MALVERN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Antwort von FatFace - GREAT MALVERN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The best customer service in any…
The best customer service in any Fatface! They go the extra mile, supporting myself with disability needs.
Great displays and good sales!
3. September 2025
Bewertung ohne vorherige Einladung
Antwort von FatFace - GREAT MALVERN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The website was easy to navigate when…
The website was easy to navigate when ordering and I was kept up to the date with the progress of my order.
3. September 2025
Antwort von FatFace - GREAT MALVERN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very helpful and informed folk at the…
Very helpful and informed folk at the Malvern store, always a pleasure to go there
28. August 2025
Antwort von FatFace - GREAT MALVERN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered online next day was delivered…
Ordered online next day was delivered to my store for pick up,lovely skirt with pockets and nice cotton
30. Juni 2025
Antwort von FatFace - GREAT MALVERN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent friendly helpful service
Excellent friendly helpful service. A pleasure to shop at the Malvern store
9. Juni 2025
Antwort von FatFace - GREAT MALVERN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely items
Lovely items. Also very helpful with returns. I was after a specific pair of jeans but needed to order multiple sizes to find the right fit. The store staff (Malvern) were so friendly and the return was completed quickly.
16. Februar 2025
Antwort von FatFace - GREAT MALVERN
Hey Stephanie,
Thank you for your review. I am pleased that you had a positive experience whilst visiting our Great Malvern store - this is great to hear.
Take care, CT
I had a great experience at the FatFace…
I had a great experience at the FatFace Great Malvern store. The shop is always well-presented, clean, and welcoming, with a lovely autumn range to browse. The staff, including Emily, Mikey, Maggie, and Travis, were friendly, knowledgeable, and went out of their way to be helpful, even making shopping with kids pleasant! They efficiently sorted a refund and reorder for me without any hassle. Overall, fantastic customer service—would happily shop here again. Four stars!
24. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von FatFace - GREAT MALVERN
Thank you for your review Kamile! It sounds like Emily, Mikey, Maggie and Travis were really helpful, and I will make sure that this is passed to them for them to see.
We look forward to welcoming you back soon! Take care, LE
Antwort von FatFace - GREAT MALVERN
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I had a good experience
I ordered 2 dresses, arrived in the shop quickly. I loved one and kept it but not the second. I received the refund very quickly.
5. Dezember 2024
Antwort von FatFace - GREAT MALVERN
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Antwort von FatFace - GREAT MALVERN
Hello Helen
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent!
My wife and I went yesterday afternoon and my wife bought a beautiful dress in the sale. Great value. The staff - Heather and Travis - were so welcoming, helpful and had a great sense of humour. We left with a warm glow. Thank you both for such a positive experience.
23. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von FatFace - GREAT MALVERN
Hello John
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Great Malvern store - this is great to hear. Take care, LE
I'm fortunate to have a local Fatface…
I'm fortunate to have a local Fatface shop. Staff always friendly and helpful. If they don't have the item I want in stock, it can be ordered and delivered to them, for free. The only drawback can be when items are out of stock, particularly in sizes 12 and 14, but that's life!
17. Oktober 2024
Antwort von FatFace - GREAT MALVERN
Hello there,
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Antwort von FatFace - GREAT MALVERN
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Staff were friendly and helpful and I…
Staff were friendly and helpful and I liked the autumn new range
9. September 2024
Antwort von FatFace - GREAT MALVERN
Hello Guy
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Great Malvern store - this is great to hear. Take care, LE
Friendly happy helpful staff brilliant…
Friendly happy helpful staff brilliant ‘Sales’ too thank heavens thank you
7. August 2024
Antwort von FatFace - GREAT MALVERN
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.