Love the quality of FatFace clothing! Beautifully made, flattering styles and gorgeous fabrics. The outlet at Dalton Park have amazing offers and staff are si helpful / highly recommend. Most of my w... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I was served by the most helpful Assistant I have ever had the pleasure meeting. As a male shopper, returning female clothing for my wife, I was a more than a little anxious. Maxine professionally to... Mehr ansehen
Unternehmen hat geantwortet
Fat face has become my favourite shop, the quality is very good. The stores always seem nicely stocked and very friendly staff.
Unternehmen hat geantwortet
Visited the Dalton Park store yesterday Sunday 23rd and what a pleasant experience. After visiting a good few other stores where the staff seemed as miserable as the weather and then walking into Fatf... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktinformationen
Unit 69/71 Dalton Park, SR7 9HU, Murton, County Durham, Vereinigtes Königreich
- 01915 264712
4,8
Hervorragend
132 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I visited Dalton Park Store today
I visited Dalton Park Store today. I found exactly what I was looking for. The store was well presented. Maxine, who served me, was very friendly, polite and professional. Thank you, Maxine.
22. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von FatFace - DALTON PARK
Hello Gillian
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Dalton Park store - this is great to hear. Take care, LE
Very friendly and helpful service from Maxine
Very friendly and helpful service from Maxine.
22. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von FatFace - DALTON PARK
Hello there
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Dalton Park store - this is great to hear. Take care, LE
Perfect fit and delivery was earlier…
Perfect fit and delivery was earlier than expected to the local outlet
7. August 2024
Antwort von FatFace - DALTON PARK
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Great Customer Service at Fatface…
Great Customer Service at Fatface Dalton Park today. I had to return a bag I had purchased for my daughter about four months ago which was faulty. Unfortunately I couldn’t find my receipt and couldn’t give an exact date so didn’t think it would be possible to get a refund. The assistant and manager sifted through the records for the past months and eventually found my receipt. They went out of their way to be of help and are a credit to Fatface. Well done to you both and your outstanding customer service was greatly appreciated.
22. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von FatFace - DALTON PARK
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
First time shopping here and it’s such…
First time shopping here and it’s such a Spacious shop and great products.
The shop assistant who served me was lovely & bubbly (I didn’t manage to get her name!) but a credit to the store. Will definitely come back to purchase more.
13. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von FatFace - DALTON PARK
Hello Kimberley
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very good service
Very easy to order good service and delivery communication throughout. Order is what was described
25. Juni 2024
Antwort von FatFace - DALTON PARK
Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with the service you have received! Have a great day – CD
Great service
Called into the store to have a look for holiday clothes, great offers on the bikinis and some good reductions on other summer items. I was served quickly at the till and the lad that served me ( Lewis I think he was called ) was really friendly and helpful. As I was buying holiday clothes he asked if I had a holiday planned and showed a genuine interest in chatting to me about it, he was a real credit to fat face.
2. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von FatFace - DALTON PARK
Hi there,
Thank you for taking the time to leave a review.
I’m happy to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care, LC.
Not happy with Sian attitude over a next bag , rest of the staff great…
Not happy with
8. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von FatFace - DALTON PARK
Good afternoon,
Thank you for taking the time to leave a review.
We're sorry to hear you've had this experience with us. Please be assured this will be raised with the appropriate department.
If you ever need our assistance, please do not hesitate to get in touch with our friendly customer service team customerservices@fatface.com or call us on 0330 124 0000 Mon-Fri 9am-4pm. LC
Order arrived quick picked it up at…
Order arrived quick picked it up at dalton park store and the staff were lovely and friendly
22. April 2024
Antwort von FatFace - DALTON PARK
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Antwort von FatFace - DALTON PARK
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear you have enjoyed using our service. We hope you love your order, and look forward to welcoming you back soon.
Take care. -GM
Order ready for collection quickly and…
Order ready for collection quickly and easy collection form very helpful staff
26. März 2024
Antwort von FatFace - DALTON PARK
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Dalton park
Been to Dalton Park fat face .such a warm inviting shop &the staff are very really helpful &friendly ,will definitely visit again
28. März 2024
Bewertung ohne vorherige Einladung
Antwort von FatFace - DALTON PARK
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Clean store with good layout
Clean store with good layout. Staff visible and approachable but not intrusive. Very polite, helpful cashier. Lovely idea of 20p charge for carrier bag to go to a named charity
13. März 2024
Bewertung ohne vorherige Einladung
Antwort von FatFace - DALTON PARK
Good Morning,
Thank you for taking the time to leave us a review!
I am so happy to hear you have had a pleasant experience in our Dalton Park Store and happy with the staff's service! I will make sure to pass on this positive feedback.
We look forward to welcoming you back soon!
Kind Regards, JW
Brilliant Staff
Fatface is my favourite shop for clothing and the Dalton Park store staff are absolutely amazing, from entering the store to leaving they can not do enough to make your shopping experience any more enjoyable. 😀
1. März 2024
Bewertung ohne vorherige Einladung
Antwort von FatFace - DALTON PARK
Hello, Thank you for your 5* review. I am so glad to hear that you were happy with the service you have received. We hope you enjoy many more positive experiences with us! Have a great day! TS
Fantastic customer service today from…
Fantastic customer service today from Keira. Looking for a new jacket, Keira was so friendly with great advice. Really made me feel at ease, so helpful. Fantastic customer service.
17. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von FatFace - DALTON PARK
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear you have received such great customer service at one of our store. We look forward to welcoming you back soon!
Take care.-GM
Great shop
Amazing store and online store. Both easy to navigate round. Great quality clothes and accessories. Staff super friendly.
4. Januar 2024
Antwort von FatFace - DALTON PARK
Good Afternoon Jean,
Thank you for taking the time to leave us a review!
I am happy to hear you enjoy using our online service and also enjoy shopping instore with us! We really appreciate your positive feedback in regards to our overall service, we love to hear this from our customers!
We look forward to welcoming you back!
Kind Regards, JW
Really good quality
Really good quality and son loves it
Customer service was lovely and staff were friendly
4. Dezember 2023
Antwort von FatFace - DALTON PARK
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Dalton Park store to be so helpful and that you experienced some great customer service. I will be sure to pass on your lovely comments to the team.
Take care, MM
polite and easy process
30. November 2023
Antwort von FatFace - DALTON PARK
Good Afternoon Christine,
Thank you for taking the time to leave us a review.
I am happy to hear you had a positive experience whilst shopping with us. We really look forward to welcoming you back!!
Kind Regards, JW
Great service!
Gud service & excellent returns via the shop aswell as post. Great quality tank top. V plsd
29. November 2023
Antwort von FatFace - DALTON PARK
Good Afternoon Annie,
Thank you for taking the time to leave us a review!
I am so happy to hear you are happy with the service you have received from us and that you are pleased with the items you have received!
We love to hear such positive feedback!
Kind Regards, JW
Antwort von FatFace - DALTON PARK
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.