Always had good experiences with Fatface, only criticism is size 6 in quite a few styles tend to come up larger, so its hit and miss. Customer services for online and in shop purchases have alwa... Mehr ansehen
Unternehmen hat geantwortet

Unit LG67 & R507 39 The Hayes, St Davids Dewi Sant, CF10 1GA Cardiff, Glamorgan, GB
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Always had good experiences with Fatface, only criticism is size 6 in quite a few styles tend to come up larger, so its hit and miss. Customer services for online and in shop purchases have alwa... Mehr ansehen
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I went in to see what Fatface had in their shop. Love their material and stuff. Ended up buying a fleece jumper for my daughter which was on sale. Quality of the fleece was soft and the colour was goo... Mehr ansehen
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Quality: Defective material on mens FF Polo Shirt (H59-451), appeared after 1st wash , item never worn, small hole adjacent to pocket This is the second time! Quality is definitely getting worse in... Mehr ansehen
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Excellent service, quick delivery and great in store service. Great lightweight down jacket with a hood - most important. I don’t wear coats when I’m driving but wanted something lightweight which was... Mehr ansehen
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FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Unit LG67 & R507 39 The Hayes, St Davids Dewi Sant, CF10 1GA, Cardiff, Glamorgan, Vereinigtes Königreich
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I have been ordering from fat face on line for quite some time with no problems it is not always easy ordering on line as you cannot try on the item, if you have time go into your nearest store try on for size ready for sale items,mostly true to size & the sale items are very good value, the last order was Airlie hybrid zipped top & the Vw stag t shirt all excellent value & good quality.

Antwort von FatFace - CARDIFF 3
I went in to see what Fatface had in their shop. Love their material and stuff. Ended up buying a fleece jumper for my daughter which was on sale. Quality of the fleece was soft and the colour was good too. Lower than what I expected. Its my go to brand.

Antwort von FatFace - CARDIFF 3
Easy to order on the website and useful to have option to collect at a store to try on boots
Messages with updates came through
Staff at the store were helpful as I tried them on and provided a bag to carry boots away

Antwort von FatFace - CARDIFF 3
Staff were friendly, helpful and approachable. Store was well organised and accessible.

Antwort von FatFace - CARDIFF 3
Always have an excellent experience with the store in person and online. Lovely brand and quality items.

Antwort von FatFace - CARDIFF 3

Antwort von FatFace - CARDIFF 3
Quality: Defective material on mens FF Polo Shirt (H59-451), appeared after 1st wash , item never worn, small hole adjacent to pocket
This is the second time!
Quality is definitely getting worse in my opinion

Antwort von FatFace - CARDIFF 3
Quality clothing at a great price. Friendly helpful staff

Antwort von FatFace - CARDIFF 3
Lovely quality and fit trousers. And very impressed that no extra price for next day delivery.
Also I had to return one pair of trousers because I had ordered the wrong length. It was very easy to make a return at the Cardiff Fat Face. The staff are very helpful and friendly.

Antwort von FatFace - CARDIFF 3

Antwort von FatFace - CARDIFF 3
The colleague was super helpful managing both the collection and a spontaneous purchase

Antwort von FatFace - CARDIFF 3
I love these Hove wide leg cropped jeans. Perfect for layering with linen shirts, T shirts and boat shoes at this time of year.

Antwort von FatFace - CARDIFF 3
A lovely shop with very friendly and helpful staff. I had previously seen a dress online and luckily it was in stock in the shop. Tried it on and purchased it.
The one assistant had on a lovely white broderie anglais dress but unfortunately it wasn’t available in the shop, she offered to check to see if was available online. Couldn’t ask for more.

Antwort von FatFace - CARDIFF 3
the young lady working in store was friendly and helpful

Antwort von FatFace - CARDIFF 3
I have not yet received my item and its been over 2 weeks. I've chased by phone to be told they don't have a delivery date gor me.

Antwort von FatFace - CARDIFF 3

Antwort von FatFace - CARDIFF 3

Antwort von FatFace - CARDIFF 3
Everything went well. Everyone I met or spoke to at Fatface are super helpful. I think the website needs a lot of modification to make it better. Especially with delivery, cancellation and return

Antwort von FatFace - CARDIFF 3
The staff are so friendly and helpful, they go above and beyond with their customer service. It's always a pleasure to shop at Fatface.

Antwort von FatFace - CARDIFF 3
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