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FatFace - BARNSTAPLE Bewertungen 143

TrustScore 5 von 5

4,9

87 High Street, EX31 1HR Barnstaple, Devon, GB


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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Kit who serves us regularly when we shop at Fat Face is so friendly and couldn't be more helpful. We always hope that he will be there because he makes our shopping experience a pleasure.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Guy in Fat Face was amazing when I realised i forgot to use a discount code. Despite it being a split order for delivery he managed to cancel and re-order items so I didn’t lose my discount. Great ser... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Was shopping in Barnstaple today and even though I didn’t buy anything just wanted to say that the fun and banter the two staff had today was so fun, I felt really welcome and they knew their stuff, I... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I went into barnstaple today to purchase a few gifts and was served by Dwain. I just want to say that he made my experience super easy, he knew exactly what I wanted, best of all the at the point I wa... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Bekleidungsgeschäft
  2. Geschäft für Modeaccessoires
  3. Herrenmodengeschäft
  4. Damenmodengeschäft

Vom Unternehmen geschrieben

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Kontaktinformationen

  • 87 High Street, EX31 1HR, Barnstaple, Devon, Vereinigtes Königreich

  • 01271 373791

4,9

Hervorragend

TrustScore 5 von 5

143 Bewertungen

5 Sterne
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Bittet Kunden um Bewertungen

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Bewertet mit 5 von 5 Sternen

Love these tops

Love these tops , lovely and comfortable to wear. I know have 4 colours.

17. Februar 2024
FatFace - BARNSTAPLE-Logo

Antwort von FatFace - BARNSTAPLE

Good afternoon,

Thank you for taking the time to leave us your review.

I am so pleased that you are loving your tops and that you find these comfortable. I hope you continue to love our products as much as we do.

All the best,

MM

Bewertet mit 5 von 5 Sternen

Went to the Barnstaple branch and was…

Went to the Barnstaple branch and was served by Dwain who met all my needs, was shopping for a friends wedding and I left very pleased with how Dwain accessorised my outfit. Definitely has a good eye for style and really listened to what I wanted and how I wanted my outfit to look. Will definitely be back thank you dwain your service was outstanding.

19. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von FatFace - BARNSTAPLE

Good Morning Marilyn,

Thank you for taking the time to leave us a review!

I am so happy to hear you have had a pleasant experience in our Barnstaple Store and happy with the staff's service! I will make sure to pass on this positive feedback.

We look forward to welcoming you back soon!

Kind Regards, JW

Bewertet mit 5 von 5 Sternen

Great service all round!

Parcel arrived on time. Staff very helpful and polite when I needed to return some items in store.

24. Januar 2024
FatFace - BARNSTAPLE-Logo

Antwort von FatFace - BARNSTAPLE

Good morning,

Thank you for taking the time to post your review.

I am so pleased that you find the crew in our Barnstaple store to be so helpful and polite when you visit. I hope you continue to enjoy your visit to our stores.

All the best, MM

Bewertet mit 5 von 5 Sternen

Awesome

Order arrived quickly, all items good quality and what I expected. Also visited shop. Staff always friendly and pleasant. Well made items. No complaints

19. Januar 2024
FatFace - BARNSTAPLE-Logo

Antwort von FatFace - BARNSTAPLE

Hello Valerie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Bewertet mit 5 von 5 Sternen

Love my local store!

Easy to order and although item not suitable and returned to my local shop it was a trouble free experience and I bought a jumper and had a browse around New seasons stock whilst there. Staff member very pleasant and helpful.

18. Januar 2024
FatFace - BARNSTAPLE-Logo

Antwort von FatFace - BARNSTAPLE

Hello Bryan
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Bewertet mit 5 von 5 Sternen

Superb service

Massive shout out to Ellen from Barnstaple fat face store, customer service was amazing!
I regularly shop at this store, and find the service second to none.
Ellen, was happy , helpful after my telephone call to the store this morning, she couldn't be more helpful. Holding on to an item for me , until I was able to collect. First class service

26. Dezember 2023
Bewertung ohne vorherige Einladung
FatFace - BARNSTAPLE-Logo

Antwort von FatFace - BARNSTAPLE

Hello Karen
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Bewertet mit 5 von 5 Sternen

Easy

Easy, efficient and accurate!

10. Dezember 2023
FatFace - BARNSTAPLE-Logo

Antwort von FatFace - BARNSTAPLE

Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Bewertet mit 5 von 5 Sternen

Fast delivery to store

Fast delivery to store, perfect item.

23. November 2023
FatFace - BARNSTAPLE-Logo

Antwort von FatFace - BARNSTAPLE

Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP

Bewertet mit 1 von 5 Sternen

Slow delivery

Click and collect order still waiting for delivery to shop 9 days later
Not a happy bunny

22. November 2023
FatFace - BARNSTAPLE-Logo

Antwort von FatFace - BARNSTAPLE

Good Afternoon,

Thank you for taking the time to leave us a review!

I am sorry to hear you have not yet received your order! I can see you was in touch with a member of our customer service team today and you have been advised on ongoing steps.

Again, I apologise for any inconvenience this has caused. If you have any further questions or feedback then please do email us on customerservices@fatface.com or call us on 0330 124 0000.

Kind Regards, JW

Bewertet mit 5 von 5 Sternen

Fat Face is Ace!

Fat Face is ace! There are so many lovely things in store, the sales advisors are extremely helpful and the products are of an excellent quality.

4. November 2023
FatFace - BARNSTAPLE-Logo

Antwort von FatFace - BARNSTAPLE

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Bewertet mit 5 von 5 Sternen

The shop was clean

The shop was clean. Layout of the shop was good. Plenty of choice of sizes. Staff very friendly and helpful.

18. Oktober 2023
FatFace - BARNSTAPLE-Logo

Antwort von FatFace - BARNSTAPLE

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS

Bewertet mit 5 von 5 Sternen

Excellent service

Great staff so helpful. Well done fat face again!

16. Oktober 2023
FatFace - BARNSTAPLE-Logo

Antwort von FatFace - BARNSTAPLE

Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS

Bewertet mit 5 von 5 Sternen

I took back a black T-shirt and asked…

I took back a black T-shirt and asked them to order the green one in for me as they didn’t have the right size in store. It w
As done without any fuss and is being delivered to my home free of charge . Excellent

6. Oktober 2023
Bewertung ohne vorherige Einladung
FatFace - BARNSTAPLE-Logo

Antwort von FatFace - BARNSTAPLE

Hello Janet
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Bewertet mit 5 von 5 Sternen

Friendly and helpful staff

Manager was very helpful when I telephoned regarding several Click and Collect orders. He dealt with my questions and concerns quickly and efficiently.

19. September 2023
FatFace - BARNSTAPLE-Logo

Antwort von FatFace - BARNSTAPLE

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS

Bewertet mit 5 von 5 Sternen

Wonderful helpful staff.

16. September 2023
FatFace - BARNSTAPLE-Logo

Antwort von FatFace - BARNSTAPLE

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely week, KS

Bewertet mit 5 von 5 Sternen

Good selection

Helpful and knowledgeable staff

9. September 2023
FatFace - BARNSTAPLE-Logo

Antwort von FatFace - BARNSTAPLE

Hello Alan
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Bewertet mit 5 von 5 Sternen

Quality was good

Quality was good, with fast service

22. August 2023
FatFace - BARNSTAPLE-Logo

Antwort von FatFace - BARNSTAPLE

Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD

Bewertet mit 5 von 5 Sternen

Easy website

Easy website, prompt delivery, loved the dresses I ordered.

8. August 2023
FatFace - BARNSTAPLE-Logo

Antwort von FatFace - BARNSTAPLE

Hello, Thank you for your feedback regarding your recent online order. I am so pleased to hear that your order arrived promptly and that you love your new item. Take care – KS

Bewertet mit 5 von 5 Sternen

Received fab customer service from…

Received fab customer service from Dwain in the Barnstaple branch .. was very helpful indeed.

30. Mai 2023
FatFace - BARNSTAPLE-Logo

Antwort von FatFace - BARNSTAPLE

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS

Bewertet mit 5 von 5 Sternen

Served by Dwain.

Served by Dwain.
Very welcoming and just overall lovely and helpful. Helped me shop and pick out accessories for a special occasion felt like a personal shopper. Would highly recommend!

1. Juni 2023
Bewertung ohne vorherige Einladung
FatFace - BARNSTAPLE-Logo

Antwort von FatFace - BARNSTAPLE

Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB

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