FamilyTreeDNA Bewertungen 245

Antwort von FamilyTreeDNA

26. März 2026

Thank you for your feedback, and we’re sorry to hear that the results did not meet your expectations.

Y-DNA tests focus on your direct paternal line all the way back into deep ancestry, but for those more interested in genealogically-relevant information, their main purpose is to identify matches with others who share a common ancestor on that line.  DNA testing will reveal connections back to those common ancestors, but you need traditional genealogy evidence to give their names and details about their lives.  When your matches are too far back in time that there is no traditional genealogy evidence, you at least know the connections exist which might give you more general information about your origins but clearly not the answers you were looking for. 

You might get good advice about next steps from a surname project in the FamilyTreeDNA Group Projects network for your surname, if one exists; these are staffed by usually knowledgeable volunteer administrators and are free to join.  For customers looking for more detailed insights, such as a more precise haplogroup, deeper ancestral origins, or more detail about how they are related to their closer matches, a more advanced test like Big Y offers significantly higher resolution by analyzing many more markers.  Or in many cases people find closer matches by asking suspected distant relatives to test for comparison to their own test.  And it regularly happens as well that closer matches test by chance so ensure your account settings are set to notify you about new matches. 

To help you better understand and get the most from your results, we recommend exploring our educational resources, including our help center, blog, and Rootstech videos, which explain how Y-DNA testing works and how to interpret your matches and origins.

We appreciate your feedback. Please feel free to reach out to our support team for further assistance.