Ordered two outside lights through eBay, received an email from eBay stating they were safety concerns with the lights and real danger of electrocution. I contacted Extrastar through eBay they asked f... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We purchased two sets of interconnecting lights for the garden unfortunately one set did not work. After contacting the company easy to return and replacement sent out promptly excellent customer serv... Mehr ansehen
Unternehmen hat geantwortet
Bought these bulbs EXTRASTAR 6W E14 G45 LED Filament Bulb, SES Small Edison Screw Golf Ball Bulbs, 750LM, less than a year ago should be in excess of 20,000 hours hardly used and two faulty, Qualit... Mehr ansehen
Unternehmen hat geantwortet
The products I ordered were exactly what I was looking for. There was an error with one of the items that was sent (hence dropping 1 star) but this was dealt with without any fuss or bother in a graci... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Elektrogroßhändler
- Fachhandel für Batterien
- Elektrofachgeschäft
- Elektrofachmarkt
- Beleuchtungsgeschäft
- Lichtgroßhändler
Vom Unternehmen geschrieben
ExtraStar is a respected UK-based supplier specialising in high-quality lighting and electrical products. With over 25 years of industry experience, we’ve established ourselves as a leading supplier to home stores across Europe. We’re committed to offering premium products and exceptional customer service, ensuring every experience with us meets the highest standards.
Kontaktinformationen
Unit 1-4, 1 Edward Street, M7 1SN, Manchester, Vereinigtes Königreich
- 01618322488
- info@extrastaruk.com
- extrastaruk.com
2,7
Mangelhaft
65 Bewertungen
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great customer service
We purchased two sets of interconnecting lights for the garden unfortunately one set did not work. After contacting the company easy to return and replacement sent out promptly excellent customer service. The lights are just what we wanted look lovely round the garden.
14. Februar 2024
Antwort von ExtraStar UK
Thank you for sharing your experience! We're thrilled to hear that our customer service team was able to assist you promptly and efficiently. If you have any further questions or concerns, please don't hesitate to reach out.
I will use them again
Bought some nice quality coloured lightbulbs which were delivered quickly and at a competitive price.
29. Februar 2024
Antwort von ExtraStar UK
Thank you for sharing your positive experience with us!
Second item ordered some months later
Second item ordered some months later . Again, from initial acknowledgement of order , progress status and final delivery it was all swiftly, smoothly done
16. Februar 2024
Antwort von ExtraStar UK
Thank you for being a returning customer! We're pleased to hear that your experience with us was smooth and efficient once again.
The extension sockets are great!
15. Februar 2024
Antwort von ExtraStar UK
We're delighted to hear that you're enjoying our extension sockets! Thank you for choosing ExtraStar.
Antwort von ExtraStar UK
Thank you for the positive feedback! We're glad you had a great experience with our service.
Antwort von ExtraStar UK
We're pleased to hear that you received your order promptly and as expected. If you have any further feedback or questions, please don't hesitate to let us know. We're here to help!
Quick service & Good Customer Service
Quick service, concise and efficient instructions on fitting. Good quality for price paid. Will use again
23. Januar 2024
Antwort von ExtraStar UK
Thanks for your positive feedback! We're delighted you had a great experience. Looking forward to serving you again soon!
All went well...
27. Dezember 2023
Antwort von ExtraStar UK
Thank you for your positive feedback! We're thrilled to hear that everything went well with your order. We appreciate your support!
Excellent service 🌟🌟🌟🌟🌟
Very reasonably priced and super fast delivery. Items were good quality and exactly what I wanted.
8. Januar 2024
Antwort von ExtraStar UK
We're glad to know you had an excellent experience with us! Thank you for choosing us!
The plastic bag packaging was torn
The plastic bag packaging was torn.
All the bulb were still in the bag but could pull the smaller items out easily through torn edge seam. Not strong enough for Royal Mail machines. ?
5. Januar 2024
Antwort von ExtraStar UK
Thank you for bringing this to our attention. We apologise for any inconvenience caused by the packaging. Our team is committed to improving our packaging to ensure your items arrive in perfect condition. If you need further assistance or replacement, please don't hesitate to contact us directly. Your feedback is valuable, and we appreciate your understanding.
Great products and Customer Service
I have bought around 12 x 6 way and 6 x 4 way switched surge protected extensions and they are great.
Well made and functional. No dramas with delivery or service.
Very happy with my products and with Extrastar. Hence 5 stars
29. Dezember 2023
Antwort von ExtraStar UK
Thank you for your review! We're thrilled to hear you're enjoying our surge-protected extensions. Should you need anything else, feel free to reach out. Your support means a lot to us!
Quality Product
Quality Product . Good Customer Care . 2 Day Delivery For Purchase .
29. Dezember 2023
Antwort von ExtraStar UK
Thank you for your positive feedback!
Antwort von ExtraStar UK
Appreciate your feedback! Speedy delivery is our priority.
Excellent service again.
13. Dezember 2023
Antwort von ExtraStar UK
Thanks for your continued support! Glad we could assist.
Website was easy to use and product…
Website was easy to use and product arrived quickly.
1. Dezember 2023
Antwort von ExtraStar UK
Thank you for your kind words! We're thrilled to hear you found our website user-friendly and that your product arrived swiftly. Enjoy your purchase!
Very fast and efficient
20. November 2023
Antwort von ExtraStar UK
Thank you for your feedback! We're thrilled to hear that our service met your expectations. We appreciate your support!
Good quality heater and quick delivery!
21. November 2023
Antwort von ExtraStar UK
Thank you for your review! We're delighted to know you're pleased with the quality of the heater and our speedy delivery service. Thank you for choosing us!
Arrived promptly day after ordering
16. November 2023
Antwort von ExtraStar UK
Thank you for sharing your experience! We're thrilled to hear that your order arrived promptly.
Friendly and efficient customer…
Friendly and efficient customer service. Quick and easy replacement of my faulty lights. Unfortunately the replacement also failed so I am not impressed with the product but I cannot fault the customer service.
22. Oktober 2023
Antwort von ExtraStar UK
Thank you for your feedback! We're sorry to hear about the issue you encountered with the replacement lights. We genuinely appreciate your kind words about our customer service and regret any inconvenience caused by the product. Please contact us so we can resolve this matter promptly and ensure your satisfaction.
Received what I ordered in good time.
21. Oktober 2023
Antwort von ExtraStar UK
Thank you for sharing your positive experience! We're delighted to hear that your order arrived promptly.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.