Update - received an email reply and offered a refund in postage difference with explanation that it must have been a packing error when shipped. Absolutely no reply to email communication, fir... Mehr ansehen
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Das sagen Bewerter
My Trinidad dwarf sling and live food arrived safely and well packed after a short delay due to freezing temperatures which is understandable and in the spiders best interests. Will highly recommend a... Mehr ansehen
I have made many purchases from Exotic Pets, the first being an aquatic sharp ribbed newt. They gave me excellent advice about habitat, temperature and food etc. Following their advice my newt, and 4... Mehr ansehen
they send wrong colour/badly mishapen products due to crushed in packaging and then refuse to send you returns labels so you can get your refund for wrong products?! Try to lie saying they packed rig... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Exotic-Pets.co.uk offers a great range of exotic pets for sale - from spiders and snakes through to frogs, toad and tortoises. We also offer a great range of livefood, dried food and pet supplies - from starter kits and housing through to heating, lighting and books about your pet.
Kontaktinformationen
Bagthorpe Farm, Old Brampton, S42 7JH, Chesterfield, Vereinigtes Königreich
- 01246 568390
- exotic-pets.co.uk
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10/10 absolutely brilliant service.
10/10 services, fast delivery. Constant updates regarding my orchid mantis, they made sure the weather was appropriate to send my little mantis, it arrived packed safely and secured. I received an email to say it was dispatched an received my order literally before 1 the next day! Definitely recommend and il be ordering more in future ⭐️⭐️⭐️⭐️⭐️
Perfect perfect perfect
Perfect perfect perfect!
We found this reptile store by mistake but what an amazing find it’s been. All staff are super friendly and helpful and will take lots of time to answer any questions they face. Large amounts of live and dry food and potently of options, in addition to a large range of vivarium accessories! (we even managed to grab some amazing deals on the reduced section!!!)
Although this shop is a 30 minute drive from us, we’d be happy to take it just for the amazing support and service provided by exotic pets! Could not recommend enough, to top it all off the prices are extremely reasonable!
The customer loyalty card makes it all the more special as it’s a good incentive.
Will definitely be back!
Absolutely amazing service I came in…
Absolutely amazing service I came in for a leopard gecko and Lincoln gave me so much information Very friendly and helped me pick out the right equipment and gecko for me would totally recommend this place
Stick insects
I ordered 2 stick insects for my son. Due to the snow they coudlnt be sent out immediately but they arrived today. I was keep up to date with delivery and appreciate their responsibility and care of their animals and respected their decision to wait until warmer weather to send them out. Animals come first and that’s why they get a 5 star review. Their customer service was excellent and friendly and very helpful. I would recommend them to anyone looking into getting unusual pet.
Customer service was fantastic
Customer service was fantastic, emailed me back almost instantly and we're so helpful! My stick insect was packaged really well and was happy and healthy when it arrived. Couldn't rate them any higher! Thank you!
order of 2 axalotls
I ordered 2 Axalotls, only 1 arrived but as soon as I told them, they apologised and quickly arranged delivery for the second Axalotl to be sent. They both arrived in perfect condition , well packaged and I was given a time slot the day before by the courier. Over the moon with my purchase and will definitely use again
Very friendley and helpfull company my…
Very friendley and helpfull company my order was handled profesionally the newts i order were in imaculate condition wouldnt buy anywere else i recommend 100%
Absolutely fantastic customer service
Absolutely fantastic customer service. I was kept up to date with my order of an Ackie monitor step by step. Animal arrived in great condition was packed with a heat pad in a polystyrene box to make sure it stayed at a decent temperature. Couldnt ask for more. Very helpful with all my questions (and im a pain lol). Would highly recommend exotic pets if youre after anything from food to animals and equipment. Thank you ever so much. Ben
Gemma was so helpful
Gemma was so helpful. Being a first-time buyer of a Leopard Gecko, Gemma always replied to my emails in a timely manner and there were a lot of them. The advice she gave was helpful and would like to say a big thanks to her and the other staff. Thanks :)
P.S please expect more emails for more advice in the future.
Excellent all round
Excellent all round, highly recommended, polite and helpful on the phone, my tarantula arrived safe and well, deffo be doing more deals in the near future. Thank you so much.
Great company
Great company. delivery is fast, i would highly recommed
I 10/10 reccomend!
I bought a beautiful baby beardie for exotic pets UK and almost a year later he's grown into a amazing boy with an amazing personality and is so healthy. The packaging was great and included a heat pad for warmth and I recieved my baby very quickly! I have also previously bought a chameleon from these and he was also received very healthy with amazing colours and a bright alert personality! 100% reccomend
Ordered substrate came within a couple…
Ordered substrate came within a couple of days,order left in secure place , communication with seller good ,brill
Excellent experience
Excellent experience with Exotic pets, brilliant advice and communication, chameleon came in perfect health and condition, he was packaged very well and came on time. Can not fault Exotic pets in any way, will definitely be buying from them again and recommending to others.
Reliable supplier
I recently received a Wild type Curly Hair tarantula (Tliltocatl albopilosus).Also in the parcel were some micro crickets and a few other items.The sling was healthy and very relaxed even after its journey and soon settled into the enclosure. The parcel had been packed so carefully and cleverly that no harm could have come to it or the crickets, which were also in good condition. I have shopped at Exotic Pets on several occasions as one of my few trusted pet sites and would recommend them. Dispatch/delivery is always quick.
Fast, helpful and friendly.
Fast dispatch on my mantis. Had a little problem with Royal Mail and customer service were extremely helpful. Really friendly too! My mantis is beautiful, she has settled into her new home right away and has even taken food. I’ll would definitely recommend and I will be using exotic pets again.
Quickest live food delivery ever!
Order was dispatched on Tuesday afternoon and it was delivered less than 18hrs later! Quickest live food delivery I've ever ordered, although order was placed last Friday, I understand it was too late to be sent before then, due to the bank holiday Monday, so I'm more than happy with the dispatch time, will 100% be using these guys again!
Excellent Service Praying mantis and…
Excellent Service Praying mantis and exo terra enclosure arrived on time and in perfect condition.
Many thanks Exotic pets A++
Everyone is extremely helpful
Everyone is extremely helpful, friendly and approachable. There is great care towards their reptiles and the staff are amazing and extremely knowledgeable. Gemma is amazing as she has offered support and advice when my lizard Blue does something a bit odd! I love going to Exotic Pets and we are already planning our next addition!
Very happy
Very happy they took few extra day but contacted me to let me know the weather was the problem happy my t's healthy happy with there home's thank you for everything
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