Disgusting scam. Signed for " free trial", cancelled yet they took two months of "payments" off my card. Illegal! My bank now investigating possible fraud. No invoices, again illegal. Customer service... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Disgusting scam. Signed for " free trial", cancelled yet they took two months of "payments" off my card. Illegal! My bank now investigating possible fraud. No invoices, again illegal. Customer service... Mehr ansehen
Unternehmen hat geantwortet
Your customer service is helpful I have informed you several times by email that the last time I ordered 2 out of 5 jars of cream, they were chewed up, almost dried out and unusable. It was probably... Mehr ansehen
I was conned into believing I was getting a Free (paying only postage) sample of Essense of Argon to try. I was charged postage but didn't receive anything. However, 2 weeks later without my consen... Mehr ansehen
Unternehmen hat geantwortet
Love that this product works perfect on my skin, hair and nails. This product helps my skin to improve its texture and tone. The product feels luxurious and hydrating when you applied. It absorbs... Mehr ansehen
Essence of Argan is an American-French-Moroccan, cosmetic company with offices in Miami, FL. Our goal is to share this miraculous 100% Pure Moroccan Argan oil
EssenceOfArgan.com, 201 NW 22nd Ave Suite 100, 33311, Fort Lauderdale, Vereinigte Staaten
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 92 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I never ordered the shampoo products but was charged for it!

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Will not give my card details online again!!! An additional $165 withdrawn from my account, not happy, thank you for the lesson!!!

Antwort von Essence of Argan
Do not touch them as they scam you out of money with no product.
Pity, as the cream is actually good, but they mislead you into a membership were your money gets taken but no product is delivered.
0 stars from me…nothing but a scam.

Antwort von Essence of Argan
Kia was very helpful. She tried very hard to satisfy my requirements for Canadian customer. Very patient.

Antwort von Essence of Argan
I have tried many times to request my refund and nothing happens. Essence of argan took out a payment of 191.76 and I am still waiting for this after returning the free trial products. Stay clear of this company. After reading many reviews I now realize they are scammers.

Antwort von Essence of Argan
Apparently a so-called free trial on Facebook led to them draining my account twice saying it was for one of their small trial size hydrotherapy. I had to change all my banking info. Huge rip off that cream they wanted to charge me so much for that I never got any more than trial size dried out in a week. Bad products worse representation and lousy customer service. Do not give them your banking details

Antwort von Essence of Argan
AVOID AT ALL COST!! This company is a total scam targeting the elderly and vulnerable (usually via sponsored Facebook targeting) with a nasty “Free Trial” subscription con that immediately leads to extortionate continued charges for items not ordered or wanted. Very clever set up and just try cancelling anything! They make it as difficult as possible. Let your bank/card company deal with these fraudsters.
Try putting advertising in clear and understandable terms. I have had to pay out money I couldn't afford because i misunderstood the advertisment.
I will not be purchasing any more of your product for this reason.

Antwort von Essence of Argan
Trial products arrived and I tried to cancel subscription via email- they said use chat or call. I used chat - they said call. You cannot cancel for free. You are charged whether you keep the trial products or not. Customer care was a joke. Products are overpriced and they're just trying to trap you. Stay clear.

Antwort von Essence of Argan
The price tripled and then some. When I told them I was going to put a stop payment on my credit card they said I didn't read the contract. My trial order ended up costing me over 250.00.Do yourself a favour and buy your cream from your local pharmacy...the price you see is the price you pay! This is a true scam!!

Antwort von Essence of Argan
Worth the trial price
Even after reading the bad reviews, soething about it sounded good and I have had no regrets about buying the cream and the serum for a good trial price.
The cream and serum are very nice products, no bad reactions or breakouts of spots, soaks nicely into my skin. I was curious about cancelling too which I did, not because I didn't like the product but because I didn't want to be committed to buying it all the time and the process was simple and uncomplicated with no further charges being made either. All in all it has been a good experience for me.

Antwort von Essence of Argan
I highly recommend the product to all. I used the cream and it's very effective. Try .

Antwort von Essence of Argan
I haven’t even had a chance to try it out. I started the free trial 3/28 and the company had been attempting to charge my account $204 since the 12th day. I made two attempts via chat (if you can get someone to reply in a timely manner) and the first person did not cancel my subscription but asked me to keep the items at $20 each. So I’m not sure why they charge $204. Also said I would have to pay to ship it back to them if I don’t want to keep it. I asked them to send me the contract that I allegedly signed where I agreed to pay $204, agreed to pay to ship back and agreed to pay on the 12th day not the 14th. They continued to refuse to send me anything. So my suggestion would be to buy organic Argan oil from Amazon for $20 and save yourself the hassle. The products might be good I have no idea because I didn’t even have a chance to try it out before I had this horrible experience. But this was enough for me
to not trust them and not want to try their products. Finally after a second attempt and advising that I will be filling a bbb complaint against the company, they finally cancelled. They are definitely predatory and I would stay away. Not sure where any positive reviews are coming from, must be from employees or family members.

Antwort von Essence of Argan
The company is a joke gives you the terms and conditions after

Antwort von Essence of Argan
This company reached out to me after I wrote a negative review saying that they would like to talk to me after I have tried several times before. Now that I’ve reported them to the fraud department and told people my story and I saw their post on Facebook for people to buy their products. I commented on their post and warned others from being scammed and to watch their bank accounts as they charge more than what they tell you as well as go by other names as well. I saw their post again and I am NOT surprised but they blocked me from writing a negative post again. It just goes to show you how they obviously have done this before in order to block someone’s true opinion. Protect yourself from this company. Protect your bank account and please people be careful. Essence of Argan is a scam!!!

Antwort von Essence of Argan
As with many of the other reviews, I opted to “Pay for Shipping” only item. I received the product in a timely fashion and I actually like it.
I DON’T like the fact that buried deep within the product description is the aviso of a subscription. Fortunately, for me, I used a prepaid card that had insufficient funds to cover the (surprise) subscription. I was dismayed to realize my folly. Rechecked the website and began the process of cancelling the subscription. At time of writing, attempts to charge me for the product/subscription continue. I have used the website “Easy Cancel”, telephoned customer service and have sent a number of emails. When I finally receive confirmation of the subscription cancellation I will update.
I have reported my card as STOLEN and it has been cancelled.
The bottom line is: BUYER BEWARE. This legitimate company comes very very close to operating a scam through its subscription model.
And once again, if something seems too good to be true, then it IS TOO GOOD TO BE TRUE!
Update: I have not received any notification (by email) from this company with regard to the cancelled subscription other than my original attempt to use the “easy cancel” on their website. Also, there has been no email “inviting” me to reinstate the subscription.
It’s a shame really because I found the product (CaviArgan) is quite good. Their marketing strategy is NOT.
Another update (in response to Essence of Argan reply)
I appreciate that the company has reached out with this offer. To be clear, I have checked my SPAM folder, in which there is NO communication from Essence of Argan. Also, to be clear, I was NOT charged for un received goods. Attempts were made to charge my credit card, however it had insufficient funds to cover the attempts due to the fact that it was a prepaid card.

Antwort von Essence of Argan

Antwort von Essence of Argan
I broke all over my face. I shipped it back and they still send me more. I spoke to someone on the phone to say if you don't stop I will have my attorney contact you.

Antwort von Essence of Argan
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